Hello [redacted] ,We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usYour account was set up on a 7-day trial on January 8,on January 15, this account was charged $for the first month of service because we were not notified of your intention to cancel to the free trialWe will be unable to refund any charges for the services on this accountWe have canceled the service to avoid any future chargesPlease don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, we have determined that you started your service on September 4, with a Free Week Trial until September 18, at which time you were charged for your Sling TV services You did not contact Sling TV until September 19, to cancel We will be unable to refund any additional charges for the services on this account as we have no record of a prior attempt to cancel itIf you have any such record or evidence (i.ecancellation email), please respond to this e-mail with it so we can reconsider your case.Your account was cancelled on September 19, and you will be able to view your Sling TV subscription until October 18, 2017.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedOur records indicate that your account was used for a portion of the period for which you have requested a refundBased on this, we can offer you a pro-rated refund of $for the portion of the period you were not using the serviceIf you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us Looking at your account we also see that you were watching the Sling TV service on your [redacted] Fire device on 11/19/which was after you were charged for the monthWe are not seeing any attempt at cancellation other than when you canceled on 11/16/You were charged for the services on 11/14/for the monthUnfortunately Sling TV is a prepaid non-refundable TV service so we would be unable to issue a refund at this time Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Escalations [email protected] www.sling.com
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meWill you be contacting them to process the refund as the email suggests to confirm? Sincerely, [redacted] ***
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usFor your trouble, we offer $If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your accountPlease don't hesitate to contact us with any questions or concernsRegards, [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused For your trouble, we can offer you $off of your service for each of the next monthsIf you are amenable to this offer, please respond to this e-mail with your acceptance, or call our customer service line to have the offer applied to your account Again, please don't hesitate to contact us with any questions or concernsWe appreciate your loyal patronage as we continue to grow Regards, Sling TV Customer Service [redacted] www.sling.com ref:_00DE0eknm._500612mnRj:ref
Hello [redacted] ***, We have received your Revdex.com complaintWe apologize for the inconvenience that this has caused youWe have been able to find and resolve your payment issueWe have canceled the account and issued the refundThe disputed charges are being refunded back to your Credit/Debit card and should appear on your statement in 5-business daysPlease let us know if you have any further questions or commentsRegards, Sling TV Customer Service [redacted] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV serviceUnfortunately gift cards are non refundable and can not be applied to device offersWe apologize for the inconvenience and we would be happy to help you with thisTo begin, please provide the following information in your next email:PIN number located on the card’s scratch-off section after it has been scratched offSling Programming you would like to be set up with: please go to www.sling.com to view our offerings Once we receive this information, we will get to work on this and will notify you with any additional information or steps.Thank you for choosing Sling TV!Sincerely, Sling TV Customer Escalations [email protected]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us After reviewing your account, we'd be happy to offer to cancel your account immediately with a full refund in the amount of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Escalations [redacted] @sling.com www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedFor your trouble, we can offer you a full refund of $If you are amenable to this offer, please respond to this e-mail with your acceptancePlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedAfter reviewing your account, we show your currently subscribed to the Sling Blue service, with the Lifestyle Extra package and Extras DealUnfortunately the [redacted] channel, [redacted] XD, and [redacted] are not included in these packagesBut are included in the Sling Orange serviceIf you would like us to change your programming, please let us know and we can assist you with doing soPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us Upon reviewing your account, what we can do for you is cancel the account immediately and refund the disputed charges of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns Regards, [redacted]
Hello [redacted] * [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Based on the information that was provided in the complaint we were not able to locate the account in questionPlease provide the email that you used to sign up with Sling TV.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedUnfortunately we are unable to offer the annual 50% [redacted] offer as you are also receiving the Sling Blue Beta pricingWe can definitely set you with the 50% Arabic Mosiac offer, unfortuantely the Sling Blue services is not included in an annual plan, it is a international offer onlyThe annual plan is only eligible for the [redacted] Express as well.If you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedWe apologize for the confusion regarding our websiteYou can go to sling.com/c/channels to view all the channels in the base servicesYou are then able to customize your services by adding just the extras that you wantTo see what services you will need to receive your favorite channels, just click on the channel you are interested inThis will tell you if it is in a base package or if you need to add an extra service to receive the channel.We would like to offer you the day free trial so that you can try out the servicesIf you are amenable to this offer, please respond to this e-mail with your acceptancePlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usAfter reviewing your account we would like to offer a refund in the amount of $for the PPV fight that was ordered on 12/20/If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your accountPlease don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ,We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, it is indicated that your account was opened online on January 26, for a two week free trialYour first payment date was February 8, We will be unable to refund any charges for the services on this account as we have no record of a prior attempt to cancel itIf you have any such record or evidence (e.gcancellation email), please respond to this e-mail with it so we can reconsider your case.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello [redacted] , We apologize for the inconvenience that this has caused youWe have been able to find and resolve your payment issueWe identified the account tied to the charges and have cancelled it to avoid any future chargesWe would like to offer you a refund of the $ chargeWith your approval, the refund will go back to your credit/debit card and should appear on your statement in 5-business days Please let us know if you have any further questions or commentsRegards, Sling TV Customer [email protected] www.sling.com
Hello ***,We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usUnder the current promotion you are in we can not add Sling Blue the only addition programing that can be add is Cloud DVRWe are unable to issue a prorated refund the charges on the account to your card at this time since a [redacted] device was sent with offerPlease don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello [redacted] ,We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usYour account was set up on a 7-day trial on January 8,on January 15, this account was charged $for the first month of service because we were not notified of your intention to cancel to the free trialWe will be unable to refund any charges for the services on this accountWe have canceled the service to avoid any future chargesPlease don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, we have determined that you started your service on September 4, with a Free Week Trial until September 18, at which time you were charged for your Sling TV services You did not contact Sling TV until September 19, to cancel We will be unable to refund any additional charges for the services on this account as we have no record of a prior attempt to cancel itIf you have any such record or evidence (i.ecancellation email), please respond to this e-mail with it so we can reconsider your case.Your account was cancelled on September 19, and you will be able to view your Sling TV subscription until October 18, 2017.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedOur records indicate that your account was used for a portion of the period for which you have requested a refundBased on this, we can offer you a pro-rated refund of $for the portion of the period you were not using the serviceIf you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us Looking at your account we also see that you were watching the Sling TV service on your [redacted] Fire device on 11/19/which was after you were charged for the monthWe are not seeing any attempt at cancellation other than when you canceled on 11/16/You were charged for the services on 11/14/for the monthUnfortunately Sling TV is a prepaid non-refundable TV service so we would be unable to issue a refund at this time Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Escalations [email protected] www.sling.com
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meWill you be contacting them to process the refund as the email suggests to confirm? Sincerely, [redacted] ***
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usFor your trouble, we offer $If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your accountPlease don't hesitate to contact us with any questions or concernsRegards, [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused For your trouble, we can offer you $off of your service for each of the next monthsIf you are amenable to this offer, please respond to this e-mail with your acceptance, or call our customer service line to have the offer applied to your account Again, please don't hesitate to contact us with any questions or concernsWe appreciate your loyal patronage as we continue to grow Regards, Sling TV Customer Service [redacted] www.sling.com ref:_00DE0eknm._500612mnRj:ref
Hello [redacted] ***, We have received your Revdex.com complaintWe apologize for the inconvenience that this has caused youWe have been able to find and resolve your payment issueWe have canceled the account and issued the refundThe disputed charges are being refunded back to your Credit/Debit card and should appear on your statement in 5-business daysPlease let us know if you have any further questions or commentsRegards, Sling TV Customer Service [redacted] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV serviceUnfortunately gift cards are non refundable and can not be applied to device offersWe apologize for the inconvenience and we would be happy to help you with thisTo begin, please provide the following information in your next email:PIN number located on the card’s scratch-off section after it has been scratched offSling Programming you would like to be set up with: please go to www.sling.com to view our offerings Once we receive this information, we will get to work on this and will notify you with any additional information or steps.Thank you for choosing Sling TV!Sincerely, Sling TV Customer Escalations [email protected]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us After reviewing your account, we'd be happy to offer to cancel your account immediately with a full refund in the amount of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Escalations [redacted] @sling.com www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedFor your trouble, we can offer you a full refund of $If you are amenable to this offer, please respond to this e-mail with your acceptancePlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedAfter reviewing your account, we show your currently subscribed to the Sling Blue service, with the Lifestyle Extra package and Extras DealUnfortunately the [redacted] channel, [redacted] XD, and [redacted] are not included in these packagesBut are included in the Sling Orange serviceIf you would like us to change your programming, please let us know and we can assist you with doing soPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us Upon reviewing your account, what we can do for you is cancel the account immediately and refund the disputed charges of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns Regards, [redacted]
Hello [redacted] * [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Based on the information that was provided in the complaint we were not able to locate the account in questionPlease provide the email that you used to sign up with Sling TV.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedUnfortunately we are unable to offer the annual 50% [redacted] offer as you are also receiving the Sling Blue Beta pricingWe can definitely set you with the 50% Arabic Mosiac offer, unfortuantely the Sling Blue services is not included in an annual plan, it is a international offer onlyThe annual plan is only eligible for the [redacted] Express as well.If you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedWe apologize for the confusion regarding our websiteYou can go to sling.com/c/channels to view all the channels in the base servicesYou are then able to customize your services by adding just the extras that you wantTo see what services you will need to receive your favorite channels, just click on the channel you are interested inThis will tell you if it is in a base package or if you need to add an extra service to receive the channel.We would like to offer you the day free trial so that you can try out the servicesIf you are amenable to this offer, please respond to this e-mail with your acceptancePlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usAfter reviewing your account we would like to offer a refund in the amount of $for the PPV fight that was ordered on 12/20/If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your accountPlease don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ,We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, it is indicated that your account was opened online on January 26, for a two week free trialYour first payment date was February 8, We will be unable to refund any charges for the services on this account as we have no record of a prior attempt to cancel itIf you have any such record or evidence (e.gcancellation email), please respond to this e-mail with it so we can reconsider your case.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello [redacted] , We apologize for the inconvenience that this has caused youWe have been able to find and resolve your payment issueWe identified the account tied to the charges and have cancelled it to avoid any future chargesWe would like to offer you a refund of the $ chargeWith your approval, the refund will go back to your credit/debit card and should appear on your statement in 5-business days Please let us know if you have any further questions or commentsRegards, Sling TV Customer [email protected] www.sling.com
Hello ***,We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usUnder the current promotion you are in we can not add Sling Blue the only addition programing that can be add is Cloud DVRWe are unable to issue a prorated refund the charges on the account to your card at this time since a [redacted] device was sent with offerPlease don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]