Hello [redacted] ,We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedThe disputed charges are being refunded back to your Credit/Debit card and should appear on your statement in 5-business daysPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer Escalations [redacted] www.sling.com
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedAfter reviewing your account, we can cancel your account effective immediately and issue a full refund for $49.98.If you accept this offer please respond to this email and the refund will be processed at that timePlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer Escalations [redacted] www.sling.com
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me It is unfortunate that I needed to make a complaint with the Revdex.com to resolve this Sincerely, [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing your account we show that you reached one of our customer services agents on 9/1/and received a refund in the amount of $We show that your account is scheduled to cancel at the end of your billing cycle on 9/14/We would hate to lose your business, if you change your mind we have notated your account to offer you another day free trial.If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello ***, We apologize for the inconvenience that this has caused youWe have been able to find and resolve your issueWe would like to offer you two free months of Orange + Blue to fulfill this offer Please let us know if you accept this offer and have any further questions or commentsRegards, Sling TV Customer Service [redacted] www.sling.comTell us why here
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me please refund $back to my credit card Sincerely, [redacted] ***
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We will be unable to refund charges for the services on this account as we have no record of a prior attempt to cancel itIf you have any such record or evidence, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer Escalations [redacted] @sling.com www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us We are unable to find your wife’s account so we can look into your issueCould you give us the email address that your wife used when she signed up for Sling TVOnce we received the email address we will look into your issueIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Escalations [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedYour account is currently expired and we have processed the refund for $for the Month Prepay Device Bundle due to the device being returnedPlease confirm if there is anything further we can help you withPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Complaint: [redacted] I am rejecting this response because:I followed your email you sent to me stating just click on a link to get a free streaming stickAnd I followed all the stepsMy month started on December I will consider you giving me a full refund and start my subscription over and sending me the streaming stickThe next step is contacting my credit card company to dispute the charge on my card Sincerely, [redacted] ***
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After review of your account, we would like to offer you a full refund for $If you are amendable to this offer please respond with your agreement and at that time the account will be cancelled effective immediately and the refund will be processedRefunds are processed back onto the credit/debit card in 5-business daysPlease don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello ***, We apologize for the inconvenience that this has caused youBecause programming has been viewed on the account, we will be unable to refund any charges for the services on this accountIf you do not recognize the charges, I would suggest checking with anyone in your household who might have access to your card information to ensure that they did not order the service without your authorizationIf you suspect any fraudulent activity on your card, please contact your bank or card issuer immediatelyPlease let us know if you have any further questions or commentsRegards, Sling TV Customer Service [redacted] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Based on the information that was provided in the complaint we were not able to locate the account in questionPlease provide the email that you used to sign up with Sling TV.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usAfter reviewing your account we show that you contacted us on 12/17/and received a full refund in the amount of $Refunds take 5-business days to show up in your accountIf you are amenable to this offer, please respond to your Revdex.com case with your acceptancePlease don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usAfter reviewing this account we did not find any proof that the service was cancelled before the renewal.As a one time courtesy we would like to issue a prorated refund in the amount of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer Escalations [redacted] @sling.com www.sling.com
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused $will be refunded back to your credit/debit card and should appear on your statement in 5-business daysThe T-Mobile offer has been applied to your account Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer [redacted] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing this issue we were not able to locate your accountCan you please provide any other email that you might have signed up withPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Dear Mrs [redacted] : On March 12, 2018, we received your correspondence, dated March 8, 2018, filed with the Revdex.comYou said that you signed up for a seven-day free trial for Sling TV on February 17, Once you downloaded the application and tried to log in, it said that you didn’t have an accountYou then resubmitted your information and you were able to log in and use the serviceOn the last day of the free trial, you tried to cancel the service, but you could not, so you contacted customer serviceThey informed you that there were two accounts setup, but one had a misspelled email addressYou requested that both accounts be canceled on February 22, On March 8, 2018, you noticed a charge on your credit/debit card for $When you contacted customer service about this charge, you were informed that the duplicate account was still active, and you are ineligible for a refundOur records indicate the duplicate account was canceled and the $refunded on March 8, Please allow seven business days for processingIf there are further questions or concerns about this issue, please feel free to contact us at [email protected] Regards, Sling TV Customer Escalations [email protected] www.sling.com
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usWe understand that being able to watch your favorite team play is important to youIt's important to us, as well! Sling TV is subjected to the same blackout rules as all pproviders, and after checking our schedule, the Northern [redacted] vs [redacted] game is subject to a blackoutWe did not have the rights to broadcast this game in your area and we apologize for the inconvenienceRules are controlled by the leagues, sports associations, and networks that purchase the rights to the distributionWe have applied a $credit towards your bill for your next billing cycle for the troubleThank you for choosing Sling TV! Sincerely, [redacted]
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedWe currently do not have day trial offer from SlingRoku was offering a days offer if you sign up from a Roku device and this offer has expired as of 5/31/Our records indicate that your account was used for a portion of the period for which you have requested a refundUnfortunately, we are unable to refund the charges on the account to your card at this time as Sling TV is a prepaid servicePlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ,We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedThe disputed charges are being refunded back to your Credit/Debit card and should appear on your statement in 5-business daysPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer Escalations [redacted] www.sling.com
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedAfter reviewing your account, we can cancel your account effective immediately and issue a full refund for $49.98.If you accept this offer please respond to this email and the refund will be processed at that timePlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer Escalations [redacted] www.sling.com
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me It is unfortunate that I needed to make a complaint with the Revdex.com to resolve this Sincerely, [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing your account we show that you reached one of our customer services agents on 9/1/and received a refund in the amount of $We show that your account is scheduled to cancel at the end of your billing cycle on 9/14/We would hate to lose your business, if you change your mind we have notated your account to offer you another day free trial.If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello ***, We apologize for the inconvenience that this has caused youWe have been able to find and resolve your issueWe would like to offer you two free months of Orange + Blue to fulfill this offer Please let us know if you accept this offer and have any further questions or commentsRegards, Sling TV Customer Service [redacted] www.sling.comTell us why here
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me please refund $back to my credit card Sincerely, [redacted] ***
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We will be unable to refund charges for the services on this account as we have no record of a prior attempt to cancel itIf you have any such record or evidence, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer Escalations [redacted] @sling.com www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us We are unable to find your wife’s account so we can look into your issueCould you give us the email address that your wife used when she signed up for Sling TVOnce we received the email address we will look into your issueIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Escalations [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedYour account is currently expired and we have processed the refund for $for the Month Prepay Device Bundle due to the device being returnedPlease confirm if there is anything further we can help you withPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Complaint: [redacted] I am rejecting this response because:I followed your email you sent to me stating just click on a link to get a free streaming stickAnd I followed all the stepsMy month started on December I will consider you giving me a full refund and start my subscription over and sending me the streaming stickThe next step is contacting my credit card company to dispute the charge on my card Sincerely, [redacted] ***
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After review of your account, we would like to offer you a full refund for $If you are amendable to this offer please respond with your agreement and at that time the account will be cancelled effective immediately and the refund will be processedRefunds are processed back onto the credit/debit card in 5-business daysPlease don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello ***, We apologize for the inconvenience that this has caused youBecause programming has been viewed on the account, we will be unable to refund any charges for the services on this accountIf you do not recognize the charges, I would suggest checking with anyone in your household who might have access to your card information to ensure that they did not order the service without your authorizationIf you suspect any fraudulent activity on your card, please contact your bank or card issuer immediatelyPlease let us know if you have any further questions or commentsRegards, Sling TV Customer Service [redacted] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Based on the information that was provided in the complaint we were not able to locate the account in questionPlease provide the email that you used to sign up with Sling TV.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usAfter reviewing your account we show that you contacted us on 12/17/and received a full refund in the amount of $Refunds take 5-business days to show up in your accountIf you are amenable to this offer, please respond to your Revdex.com case with your acceptancePlease don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usAfter reviewing this account we did not find any proof that the service was cancelled before the renewal.As a one time courtesy we would like to issue a prorated refund in the amount of $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer Escalations [redacted] @sling.com www.sling.com
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused $will be refunded back to your credit/debit card and should appear on your statement in 5-business daysThe T-Mobile offer has been applied to your account Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer [redacted] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing this issue we were not able to locate your accountCan you please provide any other email that you might have signed up withPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Dear Mrs [redacted] : On March 12, 2018, we received your correspondence, dated March 8, 2018, filed with the Revdex.comYou said that you signed up for a seven-day free trial for Sling TV on February 17, Once you downloaded the application and tried to log in, it said that you didn’t have an accountYou then resubmitted your information and you were able to log in and use the serviceOn the last day of the free trial, you tried to cancel the service, but you could not, so you contacted customer serviceThey informed you that there were two accounts setup, but one had a misspelled email addressYou requested that both accounts be canceled on February 22, On March 8, 2018, you noticed a charge on your credit/debit card for $When you contacted customer service about this charge, you were informed that the duplicate account was still active, and you are ineligible for a refundOur records indicate the duplicate account was canceled and the $refunded on March 8, Please allow seven business days for processingIf there are further questions or concerns about this issue, please feel free to contact us at [email protected] Regards, Sling TV Customer Escalations [email protected] www.sling.com
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usWe understand that being able to watch your favorite team play is important to youIt's important to us, as well! Sling TV is subjected to the same blackout rules as all pproviders, and after checking our schedule, the Northern [redacted] vs [redacted] game is subject to a blackoutWe did not have the rights to broadcast this game in your area and we apologize for the inconvenienceRules are controlled by the leagues, sports associations, and networks that purchase the rights to the distributionWe have applied a $credit towards your bill for your next billing cycle for the troubleThank you for choosing Sling TV! Sincerely, [redacted]
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedWe currently do not have day trial offer from SlingRoku was offering a days offer if you sign up from a Roku device and this offer has expired as of 5/31/Our records indicate that your account was used for a portion of the period for which you have requested a refundUnfortunately, we are unable to refund the charges on the account to your card at this time as Sling TV is a prepaid servicePlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com