Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedWe apologize you are experiencing issues with the 9X [redacted] channelWith your permission we would like to do further testing regarding that channel and your account by changing you current password to log into your account and view the issue from thereOr we can also cancel the current account effective immediately with a prorated refund and rebuild your accountPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello Ms [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us We have been unable to locate your active Sling TV account with the information provided Please provide us with the email address of the account in questionOnce we have received this information, we will be able to review your account Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Escalations [email protected] www.sling.com
ello [redacted] l We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedAfter a review of your account, we would like to offer you a refund in the amount of $If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your accountPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer Escalations [email protected] www.sling.com
Complaint: [redacted] I am rejecting this response because:I did not recieve my full free two monthsNov 1, 2016Trial period for Two-month-promo-paid + Extras22840526/collected Sincerely, [redacted] ***
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedFor your trouble, we can offer you $If you are amenable to this offer, please respond to this e-mail with your acceptance, Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Complaint: [redacted] I am rejecting this response because: Clearly clearly on my receipt it says one stream I have a screenshot of it it's for the same house and only one show can be streamed the last times we have tried to use the $service that I was charged for even though I cancelled on time because nowhere in your contract does it tell you what time they are going to cancel it just tells you to cancel by a certain day so the two dates that we did try to use it I didn't even bother to contact you but I tried to watch a show called mad about you check out the time on how long it played I think it played for six minutes the two times I tried to watch one show and then quit Your terms and services says that this works with [redacted] however it does not work with [redacted] and there was no way I should have been charged at all I cancelled on time, & certainly did not want to continue a service that will not work on either my brand new smart TV nor my [redacted] I would like a full list of everything that I watched please and how long it was on so that the Revdex.com can see that your shows don't stream very well at all and many people have this problem I want my money back this was a free two months trial and after months I cancelled it I would also like a list of how many times it was used and I would like to see a list from the business showing that we could stream two shows at once different shows Because no we couldn't whatever was streamed on one device was streamed everywhere else in the house and program after program shut right off after starting Your advertising is faulty as well as your services You only corrected your terms of service after I pointed out that you do not note tell anybody a time where they should cancel by only a date just as you just did in your response to me did you tell me what time it would be cancelled on six six no did I care no because I can't use the service anyway so please get me a printout of every time I tried to watch mad about you and please get me a printout showing that the two accounts were not linked together as far as being one stream as it shows in my receipt And since you are a company providing TV under a pretense trying to fool people into giving their debit card to you I would like my money back I recently logged into my account to make sure you did not have my debit card number anymore so that you couldn't charge me for another month of nothing Every single show I tried to watch shut off disconnected from my [redacted] my internet's fine I use [redacted] I use [redacted] all the time and I never have a problem Your service is not worth $not to mention $for the same service on two devices If it was two streams then I could see being charged twice however whatever he would stream would pick up on my devices as it says in my receipt if you need a screen shot I can include it it does not tell you a time to cancel by only a date and it is only saying that it's charging for one stream Even [redacted] lets people watch two different shows in two different rooms and it never fails you Please refund my money immediately! advertising is illegal and morally wrong[redacted] Sincerely, [redacted]
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedWe apologies the confusion with the e-mail address and the issues it has causedFor your trouble, we can offer to cancel your account immediately and offer you the month of July refundedIf you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedUnfortunately, we will be unable to refund any charges on this account for the Device Bundle OfferThe [redacted] Streaming Stick along with the [redacted] Express both connect to the TV the same way via the HDMI portUnfortunately we no longer offer the [redacted] Streaming SticksPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Currently, your account has been set to cancel at the end of your current cycle on 12/14/to stop any future payments from being taken.At this time, we will be unable to refund the charges on the account as there was an equipment order which has been delivered to your addressThe equipment will have to be returned to the manufacturer with proof provided of the return before a refund can be issued.For instructions on returning your equipment, please contact Roku customer support at 816-272-and request a RMAOnce you have sent the device back, please email us with the tracking number at [redacted] .Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello ***,We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, we would like to offer to cancel your account immediately with a full refund in the amount of $once we receive the tracking information showing the device has been returned If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, we would like to offer you a $refundIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedWe have investigated and are showing that you signed up on 3/26/and canceled service on 4/3/ We also see that the service is still being used with the last connection being on 4/18/17.We can offer you $If you are amenable to this offer, please respond to this e-mail with your acceptance, or call our customer service line to have the offer applied to your accountPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ,We have received your Revdex.com complaintWe apologize for the inconvenience that this has caused you $will be refunded back to your credit/debit card andshould appear on your statement in 5-business daysPlease let us know if you have any further questionsor commentsRegards, Sling TV Customer Service 1-888-893-
Complaint: [redacted] I am rejecting this response because:I am rejecting this response because: I have not received any equipment and will not accept the equipment if it is sent to my addressThere is no reason for me to continue with this service and I am looking forward for my refund once Sling TV receive that packageIt is not in my possessionThank you Sincerely, [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing your account, we would like to offer to cancel your account immediately with a full refundIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.For your trouble, we'd be happy to offer $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We will be unable to refund any charges for the services on this account as we have no record in November or December of of a prior attempt to cancel itIf you have any such record or evidence (e.gcancellation email), please respond to this e-mail with it so we can reconsider your case.Please do not hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedFor your trouble, we can offer full refund of $and one month of free serviceUnfortunately at this time we can not offer a letter as we are offering a one time courtesy refund Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Complaint: [redacted] I am rejecting this response because: we prepaid for a service that was never deliveredWe were asked to prepay $for a roku and two months of sling tv, a streaming tv service, a service that was never delivered because of constant buffering and technical difficulties on sling's endAs we did not receive the service they promised to provide, we are demanding we get our money backWe upheld our end of the bargain, this exchange of services, and they were unable to hold up theirsIt is only fair that we get our $dollar back, as we never received the service promised to us Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: This is ridiculous! Your service did NOT workThe one time I connected, the program dragged and dragged making it impossible to watch, which is why I was only connected for a few minutesIf your service did not work, I should not have to pay a prorated rate, I should pay nothing, since I received NO service
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedWe apologize you are experiencing issues with the 9X [redacted] channelWith your permission we would like to do further testing regarding that channel and your account by changing you current password to log into your account and view the issue from thereOr we can also cancel the current account effective immediately with a prorated refund and rebuild your accountPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello Ms [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us We have been unable to locate your active Sling TV account with the information provided Please provide us with the email address of the account in questionOnce we have received this information, we will be able to review your account Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Escalations [email protected] www.sling.com
ello [redacted] l We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedAfter a review of your account, we would like to offer you a refund in the amount of $If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your accountPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer Escalations [email protected] www.sling.com
Complaint: [redacted] I am rejecting this response because:I did not recieve my full free two monthsNov 1, 2016Trial period for Two-month-promo-paid + Extras22840526/collected Sincerely, [redacted] ***
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedFor your trouble, we can offer you $If you are amenable to this offer, please respond to this e-mail with your acceptance, Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Complaint: [redacted] I am rejecting this response because: Clearly clearly on my receipt it says one stream I have a screenshot of it it's for the same house and only one show can be streamed the last times we have tried to use the $service that I was charged for even though I cancelled on time because nowhere in your contract does it tell you what time they are going to cancel it just tells you to cancel by a certain day so the two dates that we did try to use it I didn't even bother to contact you but I tried to watch a show called mad about you check out the time on how long it played I think it played for six minutes the two times I tried to watch one show and then quit Your terms and services says that this works with [redacted] however it does not work with [redacted] and there was no way I should have been charged at all I cancelled on time, & certainly did not want to continue a service that will not work on either my brand new smart TV nor my [redacted] I would like a full list of everything that I watched please and how long it was on so that the Revdex.com can see that your shows don't stream very well at all and many people have this problem I want my money back this was a free two months trial and after months I cancelled it I would also like a list of how many times it was used and I would like to see a list from the business showing that we could stream two shows at once different shows Because no we couldn't whatever was streamed on one device was streamed everywhere else in the house and program after program shut right off after starting Your advertising is faulty as well as your services You only corrected your terms of service after I pointed out that you do not note tell anybody a time where they should cancel by only a date just as you just did in your response to me did you tell me what time it would be cancelled on six six no did I care no because I can't use the service anyway so please get me a printout of every time I tried to watch mad about you and please get me a printout showing that the two accounts were not linked together as far as being one stream as it shows in my receipt And since you are a company providing TV under a pretense trying to fool people into giving their debit card to you I would like my money back I recently logged into my account to make sure you did not have my debit card number anymore so that you couldn't charge me for another month of nothing Every single show I tried to watch shut off disconnected from my [redacted] my internet's fine I use [redacted] I use [redacted] all the time and I never have a problem Your service is not worth $not to mention $for the same service on two devices If it was two streams then I could see being charged twice however whatever he would stream would pick up on my devices as it says in my receipt if you need a screen shot I can include it it does not tell you a time to cancel by only a date and it is only saying that it's charging for one stream Even [redacted] lets people watch two different shows in two different rooms and it never fails you Please refund my money immediately! advertising is illegal and morally wrong[redacted] Sincerely, [redacted]
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedWe apologies the confusion with the e-mail address and the issues it has causedFor your trouble, we can offer to cancel your account immediately and offer you the month of July refundedIf you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedUnfortunately, we will be unable to refund any charges on this account for the Device Bundle OfferThe [redacted] Streaming Stick along with the [redacted] Express both connect to the TV the same way via the HDMI portUnfortunately we no longer offer the [redacted] Streaming SticksPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.Currently, your account has been set to cancel at the end of your current cycle on 12/14/to stop any future payments from being taken.At this time, we will be unable to refund the charges on the account as there was an equipment order which has been delivered to your addressThe equipment will have to be returned to the manufacturer with proof provided of the return before a refund can be issued.For instructions on returning your equipment, please contact Roku customer support at 816-272-and request a RMAOnce you have sent the device back, please email us with the tracking number at [redacted] .Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello ***,We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, we would like to offer to cancel your account immediately with a full refund in the amount of $once we receive the tracking information showing the device has been returned If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, we would like to offer you a $refundIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedWe have investigated and are showing that you signed up on 3/26/and canceled service on 4/3/ We also see that the service is still being used with the last connection being on 4/18/17.We can offer you $If you are amenable to this offer, please respond to this e-mail with your acceptance, or call our customer service line to have the offer applied to your accountPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ,We have received your Revdex.com complaintWe apologize for the inconvenience that this has caused you $will be refunded back to your credit/debit card andshould appear on your statement in 5-business daysPlease let us know if you have any further questionsor commentsRegards, Sling TV Customer Service 1-888-893-
Complaint: [redacted] I am rejecting this response because:I am rejecting this response because: I have not received any equipment and will not accept the equipment if it is sent to my addressThere is no reason for me to continue with this service and I am looking forward for my refund once Sling TV receive that packageIt is not in my possessionThank you Sincerely, [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing your account, we would like to offer to cancel your account immediately with a full refundIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.For your trouble, we'd be happy to offer $If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]
Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We will be unable to refund any charges for the services on this account as we have no record in November or December of of a prior attempt to cancel itIf you have any such record or evidence (e.gcancellation email), please respond to this e-mail with it so we can reconsider your case.Please do not hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedFor your trouble, we can offer full refund of $and one month of free serviceUnfortunately at this time we can not offer a letter as we are offering a one time courtesy refund Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com
Complaint: [redacted] I am rejecting this response because: we prepaid for a service that was never deliveredWe were asked to prepay $for a roku and two months of sling tv, a streaming tv service, a service that was never delivered because of constant buffering and technical difficulties on sling's endAs we did not receive the service they promised to provide, we are demanding we get our money backWe upheld our end of the bargain, this exchange of services, and they were unable to hold up theirsIt is only fair that we get our $dollar back, as we never received the service promised to us Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: This is ridiculous! Your service did NOT workThe one time I connected, the program dragged and dragged making it impossible to watch, which is why I was only connected for a few minutesIf your service did not work, I should not have to pay a prorated rate, I should pay nothing, since I received NO service