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Sling TV L.L.C

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Sling TV L.L.C Reviews (308)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that the resolution of the refunded $is satisfactory to me Sincerely, [redacted]

Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedThe Sling TV service was ordered on 11/24/and was not cancelled until 4/10/ Sling TV is a non refundable pay in advance TV service.We can offer you $If you are amenable to this offer, please respond to this e-mail with your acceptance, or call our customer service line to have the offer applied to your accountPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Complaint: [redacted] I am rejecting this response because: awful service-zero satisfaction- I can see if I called a week after the trial however I was hours past week trial and still not happy with service- if review my account I haven't used your app for longer then an hourI have never heard of a company unwilling to reimburse for a service not happy with or not usingHIGHLY not recommended- will past along to family, friends and social media worldWill never consider this company again due to lack of understanding and customer service Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because:They cancelled me and then reenstated me for services How do they have the right to cancel me and stop my service and then put it back on without my permission ro recharge my cardThey are the ones creating the fraud and I stopped payment on my card I refuse to pay for services which I have not received or used They better get their records straight Ask them why they cancelled my service and then decided to put it back on without my authorization to use my credit cardThat is fraud on their part Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me They have offered to credit us for the months of serviceWe will be waiting to see if they follow through Sincerely, [redacted] *

Hello, [redacted] ***,We apologize for the inconvenience that this has caused youAnd we definitely do apologize for the miscommunication, as far as having to add Sling Orange in order to keep Sling Blue.We have issued three refunds totaling $for the three months of Sling Orange billed on your account in errorThese refunds will appear back onto your credit/debit card on file within 5-business days.Also, we have already applied a $per invoice credit towards your Sling Blue bill for the next six invoicesThis will appear as the original price of Sling Blue of $19.99.Please let us know if you have any further questions or commentsRegards, Sling TV Customer Escalations [redacted] www.sling.com

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We'd be happy to offer to cancel your account immediately with a refund in the amount of $If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]

Revdex.com:The email address that I used for my sling tv account is [redacted] I have reviewed the response made by the business in reference to complaint ID [redacted] If they are able to find my account with email address, then I would like my money refunded Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.When signing up for services on the website if a prepaid credit/debit card is being entered it will inform you we do not accept prepaid cards and you can buy a Sling TV Gift card to start up an accountOn help.sling.com when looking up information on Gift cards are article “How does my Sling TV Gift card work?” it does state Gift cards cannot be used toward prepaid promotionsWe apologize for any confusion this has caused and have forwarded your feedback about the websiteWith Sling TV only one promotion can be used at a time and Gift cards are a promotional offer they cannot be used during the same timeAs your account is paid up till 05/14/at 06:PM EDT with the month prepay promotion, what we can do for you is cancel the account at end of the billing cycle to avoid future charges on the card on fileOnce the account is cancelled completely you will be able to add on the Gift cardsIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience this may have causedYour account was set up on August 17, with a promotion for a free [redacted] Streaming Stick and not a a Day Free Trial That promotion required you to prepay for the first two months of Sling TVWe have sent a [redacted] Streaming Stick to the address you providedYour account has been canceled as of August 19, We will be unable to issue a refundYou can continue using your Sling TV service for the remainder of your prepaid two months of service until October 17, Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV serviceReviewing your account the refund was issued on 9/for $Please let us know if this is correct or if there anything else we can help you with Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Escalations [redacted] www.sling.com

Hello [redacted] , We apologize for the inconvenience that this has caused youWe have been able to find and resolve your payment issueWe can issue a refund for the disputed charges Please let us know if you accept this offer and have any further questions or commentsRegards, Sling TV Customer Service [redacted] www.sling.com

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Please refund the service feeThank you Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I did not make these charges and I did not authorize these charges Therefore, I am not liable for these charges When the charges were caught, I contacted Sling immediately to cancel this account and refund the charges made to my debit card that was cloned This fraudulent charge caused the checking account that it was linked to have insufficient funds causing a domino effect of other problems I'm simply asking that the unauthorized charge of $be refunded Sincerely, [redacted]

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usUpon reviewing your account, we are unable to refund the disputed charges to your credit/debit card as Sling TV is a non-refundable prepaid serviceWe are however able to offer a [redacted] express to correct this issueIf you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI will accept the refundThank you Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meWhen will the refund for $be issued? Sincerely, [redacted] ***

Final Consumer Response / [redacted] (2000, 9, 2015/12/07) */ Hi, the company issued a refundThanks

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