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Sling TV L.L.C

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Sling TV L.L.C Reviews (308)

Hello [redacted] ,We received notice of your recent Revdex.com Complaint regarding your Sling TV service Please accept our apologies for any inconvenience caused.Prior to the receiving the Revdex.com Complaint your account has been fully refunded the $and cancelled immediately You should have received that prior email Please respond to this email that this has been settled amenable to you.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected]

even if soYou could refund the months that I never used and the item is still in its package to returned and refunded Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] ***

Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedWe can offer you $If you accept to this offer, please respond to this e-mail with your acceptance, or call our customer service line to have the offer applied to your accountPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Hello , We apologize for the inconvenience that this has caused youWe have been able to find your payment issueOur records are showing a credit of $on your accountWe can issue you a refund of this amount or let it carry over to your first bill after the months Please let us know how you would like us to proceed and if you have any further questions or commentsRegards, Sling TV Customer Service [redacted] www.sling.comTell us why here

Complaint: [redacted] I am rejecting this response because: The services that were paid for werr never rendered Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: I've spoken with both sidesOne side ( [redacted] ) has ecplained to me that the money passes through their hands, as the middle men, and then Sling is paidTherefore, the money must be refunded by SlingSling told me that they would file a fraud report, and no one seems to have an answerIt is for that reason that I am forced to hold Sling responsible Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We have forwarded your feedback to our management team for reviewWe sincerely thank you for your feedback.Upon reviewing your account, we'd be happy to offer to cancel your account immediately with a full refund in the amount of $If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, we would like to offer you the $refund and cancel your account immediately If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedFor your trouble, we can offer to cancel your account immediately with a full refund in the amount of $If you are amenable to this offer, please respond to this e-mail with your acceptancePlease don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedWe have reviewed your case and unfortunately we are unable to refund the disputed charges to your credit/debit card as Sling TV is a non-refundable pre-paid serviceWe have however confirmed that your subscription has been set to cancel at the end of your current cycle to avoid any future charges.We would like to continue to troubleshoot the issue you are having and escalate the issue to our engineers if we are unable to get this issue resolved with the steps we haveOr you can also go to help.sling.com where there is trouble shooting steps available also Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us We have sent you an email from [redacted] requesting additional personal information as we are unable to locate your accountOnce you have provided the additional information, please respond to your Revdex.com case so that we can continue to resolve your issue Please don't hesitate to contact us with any questions or concerns Regards, [redacted] [redacted]

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedWe understand how frustrating technical issues can be and we would be more than happy to trouble shoot this issue for youFor your trouble, we can offer to cancel your account effective immediately and refund month of service in the amount of $If you are amenable to this offer, please respond to this e-mail with your acceptance, or call our customer service line to have the offer applied to your accountPlease don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]

Hello [redacted] , Please accept our apologies once again for any inconvenience this has caused youUnfortunately after further research the only account that we have located under your information is the [redacted] email with the two charges of $for August 20th and $for September 21st for a total of $44.98.Is it possible you could have another account? If you suspect there is we can search for another account using a different email address, last digits of a credit/debit card, or a full name if it could be under that alsoPlease don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer Escalations [redacted] www.sling.com

Complaint: [redacted] I am rejecting this response because:As I stated in the complaintThe lack of information SLing posted about the offer lacked needed informationI truly wished I had reviewed this so called business prior to even trying SLingSO many complaints about this "company" The [redacted] advertisement showed month free trialWhen signing up, it doesn't state you have to sign up a certain wayIt appears many others feel the same about this "service" being a scam to consumersI am still disputing the billing Sincerely, [redacted]

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After a review of your account, we have determined that you started your service on September 4, with a Free Week Trial until September 18, at which time you were charged for your Sling TV services You did not contact Sling TV until September 19, to cancel We will be unable to refund any additional charges for the services on this account as we have no record of a prior attempt to cancel itIf you have any such record or evidence (i.ecancellation email), please respond to this e-mail with it so we can reconsider your case.Your account was cancelled on September 19, and you will be able to view your Sling TV subscription until October 18, 2017.Please don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience caused For your trouble, we can offer you $If you are amenable to this offer, please respond to this e-mail with your acceptance, or call our customer service line to have the offer applied to your account Please don't hesitate to contact us with any questions or concerns Regards, Sling TV Customer Escalations [redacted] www.sling.com

Hello [redacted] ***, We received notice of your recent Revdex.com complaint regarding your Sling TV servicePlease accept our apologies for any inconvenience causedOur records indicate that your account was used for a portion of the period for which you have requested a refundBased on this, we can offer you a pro-rated refund of $for the portion of the period you were not using the serviceIf you are amenable to this offer, please respond to this e-mail with your acceptance.Please don't hesitate to contact us with any questions or concernsRegards, Sling TV Customer [email protected] www.sling.com

Hello [redacted] ,We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with usYour account was set up on a 7-day trial on January 8,on January 15, this account was charged $for the first month of service because we were not notified of your intention to cancel to the free trialWe will be unable to refund any charges for the services on this accountWe have canceled the service to avoid any future chargesPlease don't hesitate to contact us with any questions or concernsRegards, [redacted] [redacted]

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.With our review of your accounts we offer a prorated refund of $after you return the [redacted] device that was delivered to you on January 20thFor instructions on returning your equipment, please go to support.***.com and visit their page Instructions for Returns and Warranty Replacements.Once you have sent the device back, please notify us with a email to [email protected] with the tracking number if you are amicable to this offer please respond to the Revdex.com complaint with your acceptance.Regards, Sling TV Customer [email protected] www.sling.com

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