Sling TV L.L.C.

Complaint: [redacted]
I am rejecting this response because:I have signed up based on the flyer. (Picture attached).Refund and cancellations terms are included on the picture. 
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

Initial Business Response /* (1000, 9, 2015/05/20) */
We reviewed [redacted]'s case and have provided him a refund on 4/28/15 for $81.19. The email address tied to his account is actually [redacted]@gmail.com not [redacted]@mytil.com. [redacted] did receive a coupon code to be used at [redacted] for a Fire TV or Fire...

TV stick that Sling TV could not recoup. I reached out to [redacted] via email and let him know that the refund was provided.

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. At this time we can offer you a refund in the amount of $44.98. If you are amenable to this offer, please respond to this e-mail...

with your acceptance. We will not be able to refund the bank overdraft fees since those charges are not created by Sling TV.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After review of your account, we would like to offer you a full refund for $21.26. If you are amendable to this...

offer, please respond with your agreement and at that time the account will be cancelled effective immediately and the refund will be processed. Refunds are processed back onto the credit/debit card originally used for payment in 5-7 business days. Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Complaint: [redacted]
I am rejecting this response because: 3.months free.takes us to February 4th. At that time the gift cards should be applied and I will reduce my service or add an additional gift card of $25 for the balance.Your cards are bait and switch, I am not the only one.having a problem. This is what is acceptable after over 10 hours of. The phone ,multiple emails, and now you've rendered my gift cards unusable, and have given me nothing but a month I already asked for. You cannot go around lying to.people then buy the off. Those cards should never.have bee rendered.unusable since they were active until I.contacted.the Revdex.com. 
Sincerely,
[redacted]

Hello [redacted],    We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.   After reviewing your account we only show two contacts for help to trouble shoot and that...

was on 12/5/2017 after your next month’s billing cycle has already started. We have looked into your streaming quality and are seeing below average streaming speeds which would cause your issues. We would be more than happy to help troubleshoot with you to diagnose your issue. If you would like for us to troubleshoot with you please contact us at [redacted]@sling.com. If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.   Please don't hesitate to contact us with any questions or concerns.    Regards,    Sling TV Customer Escalations [email protected]  www.sling.com

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After reviewing your account we would like to offer you a refund in the amount of $37.79. If you are...

amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.After review of your account, we would like to offer you a full refund for the PPV fight for $99.99. If you...

are amendable to this offer, please respond with your agreement and at that time the refund will be processed back onto the credit/debit card originally used for payment in 5-7 business days.  Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted],We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. Our records indicate that your account was used for the portion of the period for which you have requested a refund. Unfortunately,...

we will be unable to refund any charges for the services on this account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted] , We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. For your trouble, we issued a full refund for $25.00 the refunded will be back to your credit/debit card and should appear on your...

statement in 5-7 business daysPlease don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service. Please accept our apologies for any inconvenience caused. Since you purchased the [redacted] event, but did not watch, we would like offer you a refund in the...

amount of $106.99. If you are amenable to this offer, please respond to this e-mail with your acceptance to have the offer applied to your account. Please don't hesitate to contact us with any questions or concerns. Regards, 
[redacted] 
[redacted]

Complaint: [redacted]
I am rejecting this response because: I cancelled my 7-day free trial on the 7th day via the SlingTV website.  I even received a confirmation email, inviting me back at anytime!  At this point I considered the case closed until I got my credit card statement.  The rep stated in his reply that the app was used after the 17th.  What he didn't say was, that was the same day I discovered my account had not been closed & I accessed the Sling service to confirm it was still on!  That being said, I disputed the charge with my credit card company and it has been resolved in my favor.  But I still feel this issue is worthy of a complaint because of the underhanded business practices used by this company. 
Sincerely,
[redacted]

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us.We apologize, however, we are unable to locate an account with the information you have provided. We would...

like the opportunity to assist you in any way we can. Can you please provide the first/last name on the account, the last four digits of the credit/debit card on file, and if there is a different email address associated with the account?Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me as I have finally received the refund today after 3 weeks.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me, though not 100% satisfied but it is better than nothing.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I can't use the service in the way it was described to me.
Sincerely,
[redacted]

Hello [redacted], We received notice of your recent Revdex.com complaint regarding your Sling TV service and we would like to apologize for any inconvenience you may have experienced with us. We understand that being able to watch your favorite team play is important to you. Sling TV is subjected...

to the same blackout rules as all pay-TV providers. Rules are controlled by the leagues, sports associations, and networks that purchase the rights to the distribution. Regional blackouts occur when a local/regional channel has exclusive rights to distribute an event in a specific area as explained in our Terms of Use. After reviewing your account, we will be unable to refund your disputed charges. We can confirm that your account has been cancelled on October 25, 2017 and you will be able to use your Sling TV service until November 6, 2017. Please don't hesitate to contact us with any questions or concerns. Regards, [redacted] 
[redacted] 
[redacted]

Hello [redacted], After reviewing this issue we would like to offer you a refund in the amount of $42.18. If you are amenable to this offer, please respond to your Revdex.com case with your acceptance to have the offer applied to your account.Please don't hesitate to contact us with any questions or concerns. Regards, Sling TV Customer [email protected] www.sling.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Yes, I would like to have the refund debited back into my account... Thank you very much for the timely service, I am very grateful 
Sincerely,
[redacted]