Sono Bello

I have been nothing but extremely happy with my results and the staffFrom day one I have felt cared for and always their top priorityAfter the first day I immediately noticed fantastic results and became relieved with my purchaseMy large bottom is no longer accompanied by the banana rolls on my thighs, and the cellulite has become almost unnoticeable! I absolutely love the staff there and cannot wait to see my final results

months ago I did not think that I was going to be saying this but Sono Bello changed my life forever!!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

After reviewing our records we can confirm that the patient did not have two areas treated and was owed a refund in the amount of $per their financial agreement that was signedThat refund amount was proactively process and provided to the patient in November of Our records indicate
that a receipt copy was sent to their home and to their email address on record.
There is not credit dueThis dispute should be closed in the businesses favor

We regret that you did not have a positive experience with Sono Bello We have refunded your payment amount in full as per your request and hope that you will consider Sono Bello in the future should you reconsider having a plastic surgery procedure Again, we apologize
for your experience Thank you

The incisions were more than I expected

I love the staff and my experience was very easy going!! I can't wait to see my final results, it's only been one week and I see a huge difference

I want to thank my surgeon Dr.L*** along with his team members at sonobello for being part of this journey and making me feel very comfortable on getting my flat belly backI'm so happy with my results and feel very confident wearing fitted blouses and dresses all over again, now I can work out more often and keep my nice figure againI would recommend this to anyone who is looking forward to feeling confident with their body againOnce again thank you sonobello with this great experience! I must say that Daisy and Raquel were really a great part of this journey with my venus contouring sessions you girls are great also along with Vanessa from the front desk who made sure I was at my best on my appointment visits to sonobelloI would do it again if and when I'm ready for another procedure at sonobello with Jessica who gave me the consultation on this great journey that was ahead of me with the same staff team members along with Dr L***! I'm sure everyone at sonobello are just as awesome as the ones who took care of me thank you so much I'm happy

When you sent this email this patient had already been in contact with us and we have been actively working towards a solution She was recently evaluated by the physician that performed her procedure and we have reached a resolution directly with the
patient

Misrepresentation of liposuction results
I had liposuction performed at Sono Bello in Edina, MN on 1/23/ I paid over $for the procedure after seeing numerous commercials on TV The procedure left me deformed around my midsection due to tremendous amounts of internal scar tissue Although I was told in subsequent follow up appointments that it would go away; it has been over a year and the scar tissue remains Sono Bello has not been willing to admit fault or present any way to fix this issue My results are not consistent with what was advertised on TV This has resulted in unmeasurable pain and suffering

Lindsey M*** has been very goodEnjoy her knowledge

This was the best decision I ever made

It's been a month and it feels so great having a baggy waistline with old pantsI still have some bumps down lowlower abdomen and public areaand they itch off and on like crazybut its a sign of healingIt has motivated me to eat betterlight meats and veggies and I have lost lbshope this helps

I felt really comfortable with the crew, from the Drthat performed the surgery to the follow up phone calls from the staffBailey has stayed in touch with me from the beginning that really made this an easy decision for meI am moving to Atlanta in July, and the staff already said how easy it is to transfer me and that they would ensure that everything is taken care ofGreat place!

The doctor and the nurses were extremely nice and were very good at calming my nerves

I was very happy with the total outcome..I am totally happy with staff and front desk gal was super helpful when I came in...they all were very positive and like said I was very, very happy with my outcome!!!

Thank you for sharing your concernsWe apologize for any inconvenienceOur notes state that there were other mitigating circumstances and that in fact you might have received approval to proceed with your surgeryWe have refunded all your fees and apologize for any confusion or concern

DrVolk was very skilled and professionalAll the staff was friendly! I am a past, present, and definitely FUTURE happy customer of Sono Bello!

Very satisfied! Caring Doctor, always Making sure I was OK! Nurse was fantastic and very helpfulThe two were checking on me thru the whole procedureMade the whole experience such a great change for meI am glad I made the decision to do this for myself! The recovery time was less than I expectedThey changed my life! Thank you!

The business has responded Please see below:
In reference to ID#***, this complaint was received in our office in *** ** on February **, A copy of the paperwork is attached The response
from the company is as follows:
We are sorry that you are not pleased with the results of your liposuction surgery but we are glad that you were able to come into our office on February **, At that time, we were not aware of your Revdex.com complaint but we understand that you met with the surgeon and the office manager to discuss your concerns We understand that you and the surgeon discussed your results as well as options available and that you will come back in for a follappointment in the next few months We look forward to seeing you back for a folland will reach out to you in advance to get that scheduled Please don’t hesitate to call the office manager with any questions in the meantimeThank you and I look forward to your acknowledgement of this submissionThank you,
*** ** ***, President
Sono Bello East
*** ** *** *** ** *** ***
*** ** ***
*** ***
*** *** ***
*** ** ***
*** *** *** *** *** *** *** *** ** *** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ** *** ** *** ** *** *** *** *** *** *** *** *** *** *** ** *** *** ** *** *** *** *** *** ** *** *** ***