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Speeda Sound, Inc.

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Reviews Speeda Sound, Inc.

Speeda Sound, Inc. Reviews (787)

[redacted] Ms. [redacted] in November of 2014. As you can see, the order included Ms. [redacted] signature and social security number. The merchandise was delivered on November 14, 2014 to the address indicated on the order form: [redacted]. If Ms. [redacted] needs additional...

assistance with this matter she can contact Swiss Colony credit and ask to speak to the Loss Prevention department.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
They still have not addressed the credit report issue. 
Regards,
[redacted]

We received the correspondence from the Revdex.com in regards to your order #[redacted]-** placed 4/26/2016 via internet for $135.26. We are sorry for any confusion regarding the subsequent return and credit.
Our records indicate the total of the order for the [redacted] Dress and Tara Hat...

including shipping and processing totaled $135.26. This information would have been reflected at the conclusion of your order prior to submission online. Upon processing, a down payment of $67.63 was requested. The down payment was received the same day and the order was shipped. On 5/4/16 an email was processed requesting information on returning for an exchange. Unfortunately, upon receipt of return, no information was included for the desired adjustment, so credit was issued to your account.
The order had been placed requesting the Ashro Credit plan. Please keep in mind; the down payment request releases the order for shipment, but is not payment in full. The total of the order was $135.26 less down payment of $67.63 leaves a balance due of $67.63 placed on the account. Had the order been paid in full with the credit card, it would have been refunded in the same manner.
The [redacted] Dress was returned using the Smart Label Option. This option is provided by Ashro as a customer convenience at a cost of $7.95 which is charged to your account when the item is returned. This information is clearly disclosed on the return label. The charge to your account was dated 5/19/2016.
Your account balance 4/21/16 was $9.45, plus orders placed after 4/26/16: #[redacted] ($31.42 after down payment) and #[redacted] ($67.63 after down payment) totaled $108.50.
We have as a one time courtesy, requested $67.63, (the amount paid as a down payment), to be refunded to the card submitted. Please allow at least twenty four to seventy two hours for this to be reflected on your card. Keep in mind, this will also increase your Ashro account balance by the same amount.
We regret any inconvenience, but appreciate the opportunity to explain. Sincerely, Ashro

Ms. [redacted] has not been pre-screened and does not have a pre-approved credit limit with any company. At this time Ms. [redacted]'s repeated applications for credit are counterproductive, in that the cumulative total of open orders is used in the approval process (orders that are pending a down payment...

request are considered open). If Ms. [redacted] wishes to establish credit with one or more Colony Brands affiliates she would be best served to open one account by making the requested down payment on one of her existing orders account and then making regular, timely payments on the account.

in the matter of case number ID 1185 8113 Scott [redacted] versus Colonial Brands Inc I would prefer to have this account marked as paid as agreed no late payment status whatsoever I want this account totally removed from my credit report before I send payment please forward this to the company thank you Scott [redacted]

[redacted] ATTENTION [redacted]Your e-mail is being returned to you because there was a problem with its delivery. The reason your mail is being returned to you is listed in the section labeled: "----- The delivery status notification errors -----".The line beginning with "Diagnostic-Code:" describes...

the specific reason your e-mail could not be delivered.  The following lines contains the RFC822 header of the original email message.Please direct further questions regarding this message to your e-mail administrator.--AOL Postmaster----- The delivery status notification errors -----<[redacted]    Your mail could not be delivered because the recipient is only accepting mail from specific email addresses. If you feel you received this in error, please contact the recipient directly and ask them to check their email settings. (in reply to end of DATA command)[redacted]
Original-Recipient: [redacted]Action: failedStatus: 5.7.1Remote-MTA: dns; lmtp.mail.aol.comDiagnostic-Code: smtp; 554 5.7.1 Your mail could not be delivered because the recipient is only accepting mail from specific email addresses. If you feel you received this in error, please contact the recipient directly and ask them to check their email settings.

Monroe and Main's records indicate Ms. [redacted] was pre-screened in December of 2015 and was sent a pre-approved credit offer during the spring 2016 mailing season. The pre-approved offer expired on June 30, 2016. Monroe & Main has no record of an account under the name [redacted] in area code...

[redacted], let alone a charged off account in the name of [redacted]. Please note that pre-screen inquiries are not visible to other creditors and do not impact a consumer's credit score.

Ms. [redacted] made payments on multiple accounts on February 18, 2015 which were returned unpaid. Ms. [redacted] called on March 9, 2015 regarding this issue. A supervisor reviewed a recording of the call and determined that Ms. [redacted] had provided an incorrect routing number for her bank, causing the...

payments to be returned without being processed. Ms. [redacted] was informed of this finding and was invited to make her account payments using another method. Ms. [redacted] instead chose to stop making payments on her accounts, all of which were eventually charged off as a loss. Unfortunately the charge off of the accounts cannot be reversed. If Ms. [redacted] wishes to make payments on the accounts she can contact the collection agencies to which they were referred.

We received the correspondence from the RevDex.com in regards to orders placed 11/19/2015 by [redacted].  We sincerely
apologize for any disappointment and inconvenience caused by our
representatives.  We want you to know the errors that occurred were not
intentional and we...

are taking steps to address the representatives
involved.  They will receive additional training on customer focused
communications and adjustments.
[redacted]’s account has been billed for the order and has been adjusted in the amount of $53 for the sale price of
the Prime Rib.  Just as local
merchants offer sales on a regular basis, our companies may offer the value pricing for a limited period of time.  Since [redacted] had already had her
order in place we will gladly adjust [redacted]’s account to meet the sale
price.  We regret your shopping experience was not as expected.  We
appreciate the opportunity to explain and look forward to serving you better in
the future.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the...

business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Seventh Avenue's records indicate four orders have been placed on Ms. [redacted]'s account since March of 2013, in the amounts of $258. $30, $283, and $47. Items ordered include a 7" tablet, a  chair, and a set of headphones. All of the items were shipped to the billing address on the account and...

all purchases were reflected in the monthly billing statements sent to Ms. [redacted]'s attention. Ms. [redacted] has made consistent, timely payments for the entire time the account has been open, and Seventh Avenue has no record of any previous dispute on the account.

Seventh Avenue has sent an identity theft affidavit to Ms. [redacted] attention for her to complete and return. Seventh Avenue anticipates concluding its investigation shortly after receiving the completed affidavit. Please note that, contrary to Ms. [redacted] assertion, the information...

received on the order included a social security number.

Ms. [redacted] was pre-screened to receive a pre-approved credit
offer from Home at Five.  The promotional
materials for this offer state:
Home @ five
credit
UP TO
 $400
Credit orders are subject to final
credit approval. See terms
of credit and pre-approved offer on the...

back of the order
form.
Please note the highlighted text. It 1.)does not indicate
that Ms. [redacted] was pre-approved for a $400 credit limit: 2.) clearly indicates
her credit order is subject to approval and 3.) refers the consumer to the
terms of the offer on the back of the order form.
Ms. [redacted] placed an order with Home at Five on April 14,
2015. The amount of the order exceeded $400. After reviewing Ms. [redacted] credit
history, Home at Five offered to open an account for her if she remitted a down
payment equal to 1/3 of her order total. Had she made the down payment, an
account would have been opened in Ms. [redacted] name and the unpaid balance of her
order would have been charged to the account. As a result, she would have
received an extension of credit between $100 (the minimum limit listed in the
terms of the offer) and the upper limit of $400 listed on the promotional materials.
Finally, it should be noted that a creditor has the right,
under the FCRA, to review the credit history of any consumer who responds to a
pre-approved offer and to revoke the offer if the review indicates the consumer
no longer meets the criteria established for the offer.

Mr. [redacted] opened his account in December of 2013. The information provided at account opening included Mr. [redacted]’ name, address, and email address, match the information included on the complaint. Moreover, Seventh Avenue has previously mailed an identity theft affidavit to Mr. [redacted]’ attention for...

him to complete sign and return. He has not done so. Seventh Avenue’s records indicate a second affidavit was mailed to his attention on February 3, 2017. Seventh Avenue will investigate this matter further if and when the affidavit in returned. In the interim, the information available establishes a reasonable basis for believing that Mr. [redacted] opened the account and is responsible for payment of the balance.  Thanks, Matt

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
They have said they are sending a fraud package on two different occasions but have not done so. I cannot force someone to admit that they committed fraud. If they'll send the package I would be more than happy to complete the package. I would like that the fraud package be sent certified so that I can track it. Seventh Avenue is trying to Bill me for 122 dollars on merchandise they claim they have not even mailed. We do not want the merchandise but they should not be trying to charge me for something I didn't order or they haven't sent. 
Regards,
[redacted]

A letter indicating Ms. [redacted] settled her delinquent account for less than the full balance was faxed to her attention on April 18, 2016 and a hard copy was mailed to her attention. The information regarding the settlement of her account will be furnished to the consumer reporting agencies as...

part of Midnight Velvet's next regular update.

Home at five received an internet order on March 8, 2015 and that included a request for extension of credit. Home at five opened a credit account in accordance with the information provided on the order. No one from Home at five reviewed, edited or altered the information entered by the...

consumer. Home at five's records indicate Ms. [redacted] called on June 5, 2015 to indicate the order was placed on the wrong account. There is no indication in the notes that Ms. [redacted] was told the purchase could not be moved to her account. Nonetheless, Ms. [redacted] chose to pay the account balance in full via internet payment on the same day. As a courtesy to Ms. [redacted], Home at five has credited the account to remove the previously assessed late fee and finance charges. However, since the account remains in the name of [redacted], the refund will be issued in her name. Home at five has closed the account to new purchases.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]I may have gotten the date wrong it may have been on on 05/04/2015, most assuredly is was between 05/04/2015 and 05/15/2015 and I'm sure they have the records of me contacting each one that day. After I spoke with the lady-supervisor on all 3 of the accounts(Wards, Ginny's, & Home At Five), she assured/promised me that it would be removed from my credit report. She said she understood why I didn't want to file the stolen ID report since it was one of my children. After going into full details of what happened and the health situation we were in at that time when the accounts were taken out in my name. She said it had already been sold to 3 different collection agencies and she couldn't stop that part but give me phone numbers to each and told me they might work something out with me, just tell them she had me to call and explain the whole story to them. As stated she promised me that from Colony Brands stand point that all negative remarks would be removed from my credit report quickly. I'm sorry that I threw the lady's name away after she given it to me to use as a reference to each collection agency. I understand that when I found out about these accounts it  was already sold and nothing can be done about that (I suppose?). I just want it removed from my credit report at all 3 credit reporting bureaus. It's a simple task for them to finish what they promised they would do. If this was solely on me and I actually opened the accounts then I would never even consider asking them to do this, BUT I didn't. It's not harming them or costing them anything to do this and it helps me get a second mortgage so I can payoff these debts, and put roof on my home. As stated to the lady/supervisor both my wife and I are 100% disabled and live on a fixed income and if I hadn't been turned down for trying to get the second mortgage and then pulling my credit report, I wouldn't even known about these accounts. So if they help me by doing as they promised, and removing the negative reports from my credit report at all 3 bureaus them I should be able to get the second mortgage and in return the accounts will be paid off as well, even through their not mine, but since my child did this I will still pay them off. [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Oh I'm so scared....what you gonna do?  Nothing....lol.  Good lck getting yor money...it'll come 1.00 a month....hahahahaha.
Regards,
[redacted]

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