[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Ms*** account was charged off as a loss and
referred to a collection agency in March of The Swiss Colony has not
actively reported any information regarding the account since Given the
age of the account information and the small balance owed, Swiss Colony has
elected, as
a courtesy, to request deletion of the account information from Ms
*** consumer credit filePlease note that this change may take more than
days to appear on a consumer credit report
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Your response has serious problemsI placed my order on 8/and you canceled the order on 8/because you were unable to reach me? A message was never left on my phone ( I checked my phone records)You canceled a $order because you couldn't reach me within less than hours??? I do see a call from Wisconsin on 8/23, but no message was left on my phoneIt is a hang up callIf you're really trying to reach someone, would you not leave a message? I've also called the suggested number both last Friday and again yesterday during the requested hoursOn both times, I received a voicemail of a Ms***I left a detailed message and my phone numberThose calls have not been returnedI do not understand why it is needed that I place a new order when you already have my previous order! I now would like the name and number of the manager above your customer liason person as there seems to be no urgency to resolve this issueMy contractors are now seriously behind schedule because of this issueIf this is not solved immediately, I plan on charging Wards the extra dollars this is costing meI have saved all my phone records if this should need to be settled legally
Regards,
*** Allen Your response has serious problemsI placed my order on 8/and you canceled the order on 8/because you were unable to reach me? A message was never left on my phone ( I checked my phone records)You canceled a $order because you couldn't reach me within less than hours??? I do see a call from Wisconsin on 8/23, but no message was left on my phoneIt is a hang up callIf you're really trying to reach someone, would you not leave a message? I've also called the suggested number both last Friday and again yesterday during the requested hoursOn both times, I received a voicemail of a Ms***I left a detailed message and my phone numberThose calls have not been returnedI do not understand why it is needed that I place a new order when you already have my previous order! I now would like the name and number of the manager above your customer liason person as there seems to be no urgency to resolve this issueMy contractors are now seriously behind schedule because of this issueIf this is not solved immediately, I plan on charging Wards the extra dollars this is costing meI have saved all my phone records if this should need to be settled legally
Seventh Avenue received a mailed in order on November 22, The pre-printed address on the order form was:
*** *** *** ** *** *** *** ** ***
The merchandise ordered was shipped to *** ** *** *** *** ** ***
All billing statement and collection notices were mailed
to *** ** *** *** *** ** ***
The order form also included Mr*** signature and his social security number
Based on the information available, it is Seventh Avenue's position that their is a reasonable basis for believing that Mr*** opened the account and is responsible for payment of the outstanding balanceIf Mr*** has any additional information or documentation in support of his claims Seventh Avenue will be happy to review the matter further
Seventh Avenue has only one account under the name of *** at the address on the complaintSeventh Avenue believes that account belongs to *** *** and will, therefore, take steps to remove the account information from Mr***'s consumer credit reportSeventh Avenue has no record of a
previous communication from Mr*** regarding this issuePlease note that it may take days for this change to appear on a consumer credit report
Each of the companies responded to the consumer reporting agency from which they received a dispute, in accordance with the requirements of the FCRAAbsent allegations of specific errors in the information furnished to the consumer reporting agencies, the companies are unable to respond more
specifically to Ms***' complaintAt this point the companies have no reasonable basis for altering or deleting the account information from Ms***' credit file
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
This is not a refusal to pay if this is indeed a valid debtHowever, the billing and shipping address on the account as *** *** *** *** *** *** *** is not proof positive of debt validationI am further responding to dispute the claim and request full validation of this debt as such: (A) a copy of the statement from the creditor with complete payment history, and (B) a copy of the original signed agreement related to this debtI believe this is my right, under the Fair Debt Collections Practices Act - Section Additionally, I am requesting delivery confirmation of merchandise shipment and/or billing statements and collection notices sent to *** *** *** *** *** *** ***Respectfully, it seems fair and reasonable to request SUBSTANTIATION that I owe this debt and that efforts were made to contact me regarding the alleged debt, otherwise the listing should be deleted
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I am requesting validation, made pursuant to the Fair Debt Collection Practices Act and the Fair Credit Reporting Act, along with the corresponding local state lawsPlease note that I am requesting “validation”; that is competent evidence bearing my signature, showing that I have (or ever had) some contractual obligation to pay youPlease also be aware that any negative mark found on my credit reports(including Experian, Transunion and Equifax) from your company or any company that you represent, for a debt that I don’t owe, is a violation of the FCRA & FDCPA; therefore if you cannot validate the debt, you must request that all credit reporting agencies delete the entry.I never recieved the alledged afidavate, nor has this debt been validated
Regards,
*** ***
We received the correspondence from the Revdex.com in regards to your order #***-placed via mail 8/2/We are sorry for any confusion regarding the return of your order and the refund received
Your order was promptly credited for $upon returns processing for the
Personalized Striped TotesOur guarantee is listed on the order blank in the center of the catalog or online under Customer Service/Help and states, “Satisfaction guaranteedEvery productEvery dayAll the timeYou deserve worry free shoppingIf you’re not 100% satisfied with your purchase (at any time, for any reason) just return itWe’ll refund your merchandise amount, credit your account or issue a replacementIt’s that simple.” The bags were returned using two of the Smart Labels at a cost of $each, to be applied to your account when returnedThis information is clearly marked prior to the removal of the label
Shipping and processing is not automatically credited which is a common practice in the catalog industry when a product is returned because the customer didn’t like the product or changed his or her mind, or the item did not fit
We have as a one time courtesy credited your account for the return labels, as well as the shipping and processingPlease allow seven to twenty one business days for the refund to arriveWe regret any inconvenience or disappointment, but appreciate the opportunity to explainSincerely, Ginny’s
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
In reference to your letter stating Colony's
response to my complaint, I wish to reject their response. While I do not have 100% proof, I feel very strongly that the use of my debit card number was by one of their employees. While the company indicated that they had listened to the recording and spoke to the agent, I don't feel any agent would indicate during the order process that they had intent on using my card for personal purchases (that would be dumb); others at the company with access to my personal information could have used my card or the agent could be supplying the information to another party to abuse.I believe the company's response was generic and done quickly in an effort to keep the negative report from their files. I believe they have an employee(s) who has done this kind of thing before (as mentioned in my complaint) and will likely continue doing it. I plan to never purchase anything from Montgomery Wards again.It is truly sad and unfortunate that customers can't trust the person who represents the company they choose to do business with. I am 100% certain that they will receive this type of complaint again from someone else in the future since no real actions have been taken to correct the situation.*** *** ***
Ms*** placed an order with Home @ Five on March 5, 2015, in the amount of $In February of 2016, Home @ Five ceased operations and offered is customers the option of continuing to pay their closed Home @ Five account to a zero balance or transferring their account balances to a Ginny’s
credit accountGinny’s records indicate Ms*** elected to transfer her H@F balance to an existing zero balance Ginny’s account in June of As part of the transfer, her entire H@F account history was moved to her Ginny’s account, including purchases, payments and credits
Ginny’s records, which include all activity from her H@F account, indicate Ms*** has made payments in the months since the March 5, purchase, totaling $It does not appear that Ms*** has made a payment since the account was transferred to Ginny’sIf Ms*** has documentation of additional payments that are not reflected in her account history she will need to provide copies of those payments to Ginny’s before any adjustments can be made
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For
your reference, details of the offer I reviewed appear belowThe account number that is showing is ***as you attached is where it was removed from Equifax, now I want it removed from Transunion and Experian
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
The only accounts on record for this consumer were closed in and were deleted from the consumer's credit file in Please provide additional account information
Ms*** placed an order with Monroe and Main on 02/09/2017, which was posted to her credit account on 02/21/The first $monthly payment was due on or before 03/25/On 03/27/a billing statement was prepared and sent to Ms*** that indicated a payment of $($
scheduled payment plus the $past due amount) due on or before 04/25/Monroe and Main received a $payment on 04/05/2017, leaving $due on or before 04/25/On 04/27/a billing statement was prepared and sent to Ms*** that indicated a payment of $($scheduled payment plus the $past due amount) due on or before 05/25/Ms*** placed a second order on 04/29/2017, which increased the balance on her account to more than $and in turn, increased the scheduled payment to $per monthOn 05/26/a billing statement was prepared and sent to Ms*** that indicated a payment of $($scheduled payment plus the $past due amount) due on or before 06/25/Monroe and Main received a $payment on 05/30/2017, leaving $due on or before 06/25/MsPhilips can bring her account current by making payments totaling the Minimum Amount Due before the due date, both of which are shown on her last billing statement
Ashro has coded the account to cease all collection activityNo information has been or will be furnished to a credit reporting agency regarding the account
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
Linda ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have
determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Here Is the info from My Transunion credit report this is on all three credit reports To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Ms*** account was charged off as a loss and
referred to a collection agency in March of The Swiss Colony has not
actively reported any information regarding the account since Given the
age of the account information and the small balance owed, Swiss Colony has
elected, as
a courtesy, to request deletion of the account information from Ms
*** consumer credit filePlease note that this change may take more than
days to appear on a consumer credit report
The account has been closed
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Your response has serious problemsI placed my order on 8/and you canceled the order on 8/because you were unable to reach me? A message was never left on my phone ( I checked my phone records)You canceled a $order because you couldn't reach me within less than hours??? I do see a call from Wisconsin on 8/23, but no message was left on my phoneIt is a hang up callIf you're really trying to reach someone, would you not leave a message? I've also called the suggested number both last Friday and again yesterday during the requested hoursOn both times, I received a voicemail of a Ms***I left a detailed message and my phone numberThose calls have not been returnedI do not understand why it is needed that I place a new order when you already have my previous order! I now would like the name and number of the manager above your customer liason person as there seems to be no urgency to resolve this issueMy contractors are now seriously behind schedule because of this issueIf this is not solved immediately, I plan on charging Wards the extra dollars this is costing meI have saved all my phone records if this should need to be settled legally
Regards,
*** Allen Your response has serious problemsI placed my order on 8/and you canceled the order on 8/because you were unable to reach me? A message was never left on my phone ( I checked my phone records)You canceled a $order because you couldn't reach me within less than hours??? I do see a call from Wisconsin on 8/23, but no message was left on my phoneIt is a hang up callIf you're really trying to reach someone, would you not leave a message? I've also called the suggested number both last Friday and again yesterday during the requested hoursOn both times, I received a voicemail of a Ms***I left a detailed message and my phone numberThose calls have not been returnedI do not understand why it is needed that I place a new order when you already have my previous order! I now would like the name and number of the manager above your customer liason person as there seems to be no urgency to resolve this issueMy contractors are now seriously behind schedule because of this issueIf this is not solved immediately, I plan on charging Wards the extra dollars this is costing meI have saved all my phone records if this should need to be settled legally
Seventh Avenue received a mailed in order on November 22, The pre-printed address on the order form was:
*** *** *** ** *** *** *** ** ***
The merchandise ordered was shipped to *** ** *** *** *** ** ***
All billing statement and collection notices were mailed
to *** ** *** *** *** ** ***
The order form also included Mr*** signature and his social security number
Based on the information available, it is Seventh Avenue's position that their is a reasonable basis for believing that Mr*** opened the account and is responsible for payment of the outstanding balanceIf Mr*** has any additional information or documentation in support of his claims Seventh Avenue will be happy to review the matter further
Seventh Avenue has only one account under the name of *** at the address on the complaintSeventh Avenue believes that account belongs to *** *** and will, therefore, take steps to remove the account information from Mr***'s consumer credit reportSeventh Avenue has no record of a
previous communication from Mr*** regarding this issuePlease note that it may take days for this change to appear on a consumer credit report
Each of the companies responded to the consumer reporting agency from which they received a dispute, in accordance with the requirements of the FCRAAbsent allegations of specific errors in the information furnished to the consumer reporting agencies, the companies are unable to respond more
specifically to Ms***' complaintAt this point the companies have no reasonable basis for altering or deleting the account information from Ms***' credit file
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
This is not a refusal to pay if this is indeed a valid debtHowever, the billing and shipping address on the account as *** *** *** *** *** *** *** is not proof positive of debt validationI am further responding to dispute the claim and request full validation of this debt as such: (A) a copy of the statement from the creditor with complete payment history, and (B) a copy of the original signed agreement related to this debtI believe this is my right, under the Fair Debt Collections Practices Act - Section Additionally, I am requesting delivery confirmation of merchandise shipment and/or billing statements and collection notices sent to *** *** *** *** *** *** ***Respectfully, it seems fair and reasonable to request SUBSTANTIATION that I owe this debt and that efforts were made to contact me regarding the alleged debt, otherwise the listing should be deleted
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I am requesting validation, made pursuant to the Fair Debt Collection Practices Act and the Fair Credit Reporting Act, along with the corresponding local state lawsPlease note that I am requesting “validation”; that is competent evidence bearing my signature, showing that I have (or ever had) some contractual obligation to pay youPlease also be aware that any negative mark found on my credit reports(including Experian, Transunion and Equifax) from your company or any company that you represent, for a debt that I don’t owe, is a violation of the FCRA & FDCPA; therefore if you cannot validate the debt, you must request that all credit reporting agencies delete the entry.I never recieved the alledged afidavate, nor has this debt been validated
Regards,
*** ***
We received the correspondence from the Revdex.com in regards to your order #***-placed via mail 8/2/We are sorry for any confusion regarding the return of your order and the refund received
Your order was promptly credited for $upon returns processing for the
Personalized Striped TotesOur guarantee is listed on the order blank in the center of the catalog or online under Customer Service/Help and states, “Satisfaction guaranteedEvery productEvery dayAll the timeYou deserve worry free shoppingIf you’re not 100% satisfied with your purchase (at any time, for any reason) just return itWe’ll refund your merchandise amount, credit your account or issue a replacementIt’s that simple.” The bags were returned using two of the Smart Labels at a cost of $each, to be applied to your account when returnedThis information is clearly marked prior to the removal of the label
Shipping and processing is not automatically credited which is a common practice in the catalog industry when a product is returned because the customer didn’t like the product or changed his or her mind, or the item did not fit
We have as a one time courtesy credited your account for the return labels, as well as the shipping and processingPlease allow seven to twenty one business days for the refund to arriveWe regret any inconvenience or disappointment, but appreciate the opportunity to explainSincerely, Ginny’s
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
In reference to your letter stating Colony's
response to my complaint, I wish to reject their response. While I do not have 100% proof, I feel very strongly that the use of my debit card number was by one of their employees. While the company indicated that they had listened to the recording and spoke to the agent, I don't feel any agent would indicate during the order process that they had intent on using my card for personal purchases (that would be dumb); others at the company with access to my personal information could have used my card or the agent could be supplying the information to another party to abuse.I believe the company's response was generic and done quickly in an effort to keep the negative report from their files. I believe they have an employee(s) who has done this kind of thing before (as mentioned in my complaint) and will likely continue doing it. I plan to never purchase anything from Montgomery Wards again.It is truly sad and unfortunate that customers can't trust the person who represents the company they choose to do business with. I am 100% certain that they will receive this type of complaint again from someone else in the future since no real actions have been taken to correct the situation.*** *** ***
Ms*** placed an order with Home @ Five on March 5, 2015, in the amount of $In February of 2016, Home @ Five ceased operations and offered is customers the option of continuing to pay their closed Home @ Five account to a zero balance or transferring their account balances to a Ginny’s
credit accountGinny’s records indicate Ms*** elected to transfer her H@F balance to an existing zero balance Ginny’s account in June of As part of the transfer, her entire H@F account history was moved to her Ginny’s account, including purchases, payments and credits
Ginny’s records, which include all activity from her H@F account, indicate Ms*** has made payments in the months since the March 5, purchase, totaling $It does not appear that Ms*** has made a payment since the account was transferred to Ginny’sIf Ms*** has documentation of additional payments that are not reflected in her account history she will need to provide copies of those payments to Ginny’s before any adjustments can be made
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For
your reference, details of the offer I reviewed appear belowThe account number that is showing is ***as you attached is where it was removed from Equifax, now I want it removed from Transunion and Experian
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
The only accounts on record for this consumer were closed in and were deleted from the consumer's credit file in Please provide additional account information
Ms*** placed an order with Monroe and Main on 02/09/2017, which was posted to her credit account on 02/21/The first $monthly payment was due on or before 03/25/On 03/27/a billing statement was prepared and sent to Ms*** that indicated a payment of $($
scheduled payment plus the $past due amount) due on or before 04/25/Monroe and Main received a $payment on 04/05/2017, leaving $due on or before 04/25/On 04/27/a billing statement was prepared and sent to Ms*** that indicated a payment of $($scheduled payment plus the $past due amount) due on or before 05/25/Ms*** placed a second order on 04/29/2017, which increased the balance on her account to more than $and in turn, increased the scheduled payment to $per monthOn 05/26/a billing statement was prepared and sent to Ms*** that indicated a payment of $($scheduled payment plus the $past due amount) due on or before 06/25/Monroe and Main received a $payment on 05/30/2017, leaving $due on or before 06/25/MsPhilips can bring her account current by making payments totaling the Minimum Amount Due before the due date, both of which are shown on her last billing statement
Ashro has coded the account to cease all collection activityNo information has been or will be furnished to a credit reporting agency regarding the account
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
Linda ***
Ms*** order was held due to concerns regarding potentially fraudulent orders using the address and telephone number on the account
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have
determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Here Is the info from My Transunion credit report this is on all three credit reports To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***