We received the correspondence from the Revdex.com in regards to your order #*** placed 2/14/via internetPlease accept our sincere apologies for any inconvenience you experienced with the $rebate for your purchase of the 13Pc Circulon Cookware Set
Thank you for
notifying us of your concernRebates are fulfilled by a third party, which is independent from Montgomery WardAfter the rebate is received and processed by the third party, it takes from eight to ten weeks to be receivedPlease feel free to check the www.status-now.com website to verify your rebate submissionAfter entering the basic address data, click searchThe promotion results should show the tracking informationWhen you click on the Tracking ID additional results will show the status of the rebateWe have forwarded this information to the departments involved to determine how this date error may have occurredIt is always our intention to honor promotions as advertisedWe have issued a $credit for the rebate towards you order, which will be noted on your next statementOur management team will be conducting additional monitoring to be sure all customers are receiving the promotion as advertised
We regret your shopping experience with Montgomery Ward was not as expected, and appreciate your diligence to find a satisfactory solutionWe look forward to serving you better in the futureThank you for the opportunity to explainSincerely, Montgomery Ward
On September 15, 2015, Mr*** placed an order with The Swiss ColonyAs a previous buyer with Swiss Colony, Mr*** order was included in the company's deferred billing programThe program defers billing - and finance charges - until after the holidays for all orders placed from July through
December Statements for any balance from previous purchases will list the deferred amount, but will not include that amount in the calculation of finance charges or the balance requiring payment. Mr*** November statement listed a balance of $30.85, which excluded the $on which payment was not currently dueMr*** will be billed for the $on his first billing statement after 1/1/16, with a minimum payment due on or before his February due dateIf he does not pay the balance in full or before his February due date finance charges will begin to accrue on any unpaid balance
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Funny thing I have since filing this report spoke to another representative whom verified just the last of my social and provided me with my account number. The major issue I have with your company and what needs to be resolved is the items that you advertise selling in your catalog not being the items that you ship. I just recently returned dresses of which I really did like and wanted however out of the were totally different (including the names) items. I went back online and you have removed them all. Stop being a fraud to your customers!
Regards,
*** ***
*** *** received an automated dispute regarding Mr*** account from Transunion on October 25, An identity theft affidavit was sent to his attention with a request that he complete the form and return itMr*** did not return the affidavitOn December 20, Mr*** called
*** ***In that conversation, a representative explained the process for evaluating claims of identity theft and pointed out that Mr*** had failed to return the affidavitMr*** indicated he would not cooperate with the investigation and the call was terminated*** *** will investigate this matter further if and when Mr*** completes and returns an identity theft affidavit
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Midnight Velvet is unable to conduct an investigation using the information provided. It is possible that one or more of the agencies have included information regarding another consumer on her credit reportMs*** can assist in resolving this question by providing the full or
partial account number from the consumer credit report in which the account information was included or she can provide information from the header portion of the report, including any previous addresses and any FKA or AKA names included on the report
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I can not provide any addresses or identifying information because these are not my accountsI do not know the address or etc these accounts were opened at or utilizedHere are the partial account number listed on my credit report:GINNY'S - 72729347XXXXXMONTGOMERY WARD - ***SWISS COLONY - ***I have attached an identity theft affidavit
Regards,
*** ***
Mr*** placed an order with Through the Country Door on November 7, 2015, using a third party credit card as paymentOn December 18, Country Door processed a partial return of the order and credited Mr***’s credit card account in the amount of $On February 4, Country Door
received a chargeback notice from Mr***’s credit card issuer, resulting in a debit to Country Door’s account in the amount of $Country Door transferred the debit to a billing account and sent notice of the debt to Mr***It is Country Door’s position that Mr*** can resolve this issue by contacting his card issuer and withdrawing the dispute he filed that resulted in the chargebackUnless and until the chargeback is reversed, the balance of $will remain due and payable
We received the correspondence from the Revdex.com in regards to your order *** for the Acer Aspre Cloudbook totaling $placed 9/3/via internetWe are sorry you were disappointed with your order and consequent return of the product
As you had mentioned, our
guarantee is listed in the order blank or online under Customer Service/Help and states, “When you receive your order, if you are not completely satisfied you can return any unused item in its original packaging for a full refund of the purchase price (excluding shipping and processing charges) or exchange (subject to the terms and conditions below)The number of days from purchase that you have to return merchandise varies depending upon the item as follows.” The chart lists consumer electronics as returnable seven days after receiptWe appreciate you are an informed consumer and were aware of the policyOur credit policy is also online, or additional questions can be directed to our credit specialists at 877-621-
When the merchandise was returned and processed (which can take from seven to twenty one days) per the guarantee, credit for $was issued 10/3/The remaining balance was for the shipping and processing and the smart label return option
We wished you had called Customer Service regarding any of your concerns prior to the return of your order, as they would have been able to assistAdditional information is available from our representatives in addition to the data listed onlineRecords indicate two additional orders were placed via internet from our sister companies and were canceledWe have as a courtesy, credited the shipping and processing and the smart label chargeYour down payment of $will be refunded back to your card within the next twenty four to seventy two hours
We apologize for any inconvenience, but appreciate the opportunity to explainSincerely, Montgomery Ward
We received the correspondence from the Revdex.com in regards to your order #*** placed 2/3/by phoneEvery effort is made to provide the best service and highest quality possible, but unfortunately we missed the mark when we processed your return
Our records indicate
it was an error on our part, when the Magnus Laptop was returned, the entire order should have been credited in fullPer your call 4/25/the adjustments for the shipping and processing were completedThe remaining balance on account for finance charges will be removed and your account will reflect a zero balance within the next twenty four to forty eight hours
We apologize for disappointing a first time customerWe hope you’ll allow us another opportunity to serve you better in the futureSincerely, Montgomery Ward
We are unable to locate an account in Jordan *** name at this addressIs it possible that the account may be in another name perhaps that of a spouse? If the customer is willing to provide more information, we would be happy to investigate this further and resolve this situation
Thank you
We make every effort to provide the best service and highest quality possible and apologize for any inconvenience you may have experienced while attempting to have your name removed from our mailing listingNames may come in many different formats when acquired; they are also acquired from
numerous sourcesThe source we received your name for The Country Door catalog was from I Behavior and Colorful ImagesA variance of any type, i.efirst name initial, middle initial, no initial, abbreviation of street, box number or formal spelling of first name can initiate an additional customer addressWe have used the information below to remove your name*** *** ** *** *** *** ** ***
You may also elect to go online to: DMAchoice.org where you may specifically select what you wish to receive and what notPer your request, we have submitted an additional request to remove your name from our mailing listingHowever, it is still possible that you may receive another catalog from usNames are selected from four to six weeks in advance of the actual mailing of the catalogSome catalogs are already at their shipping destinations, to be released at a later dateThe entire process can take from six to eight weeksWe apologize if the process is longer than anticipatedIf any are received you may discardWe appreciate the opportunity to serveSincerely, Country Door
Ginny's is unable to locate an account in the name of *** *** at the address providedHowever, Ginny's can provide the following information regarding online payments:
When a consumer logs in to make an online payment, the screen that appears provides three options; 1) pay the minimum
payment due 2) pay the account balance in full , and 3) Other - with a fillable field to allow the consumer to enter the desired payment amount
The option for "pay the minimum payment due" is pre-selected for the consumer and, if the consumer has stored a payment method, that information is also prefilledIn this instance, a customer need only click the "Make Payment" button to complete their online payment
In order to make a payment in any other amount, a consumer would have to actively select one of the other options on the pageSince this is an online transaction, no agent or representative of Ginny's has the ability to select a payment amount or alter any of the information submitted by the consumer
If a consumer inadvertently pays more than intended, he or she is free to take whatever steps are available to correct the errorThe consumer should not, however, expect Ginny's to reimburse any expenses incurred in the process of making that correction
We received the correspondence from the Revdex.com in regards to your orders from Seventh Avenue. We are sorry for any disappointment with your orders and appreciate the opportunity to review your concerns. Please accept our sincere apology for any inconvenience you
encountered while waiting to speak with Supervision. Customer satisfaction is very important to us; we are further researching how your call was lost and apologize your concern was not resolved at that time
Our records indicate your orders were placed via phone. The orders were placed from different catalogs. Each catalog is unique with offerings for different seasons and comparative pricing. Merchandising offers can be for extended periods of time, or a pre-season special. Complete portrayals of products in our catalog are listed giving size, color and descriptions. This allows the customer to visualize the item or complete any measuring calculations prior to orderingOur guarantee states, “If any item for any reason does not meet your expectations, just return it to us. We’ll gladly, refund your merchandise amount, credit your account, or send a replacement (if available). Your satisfaction is guaranteed!”
On the order blank in the center of the catalog is a Mail Opt Out which states, “We may permit reputable companies to send catalogs to our customers. If you prefer not to receive such mailings, write us and enclose your current mailing label.” You may also contact us via phone or email to relay this informationCurrently our records show requests for no additional catalogs from Seventh Avenue and Home at Five. Please allow six to eight weeks, as some catalogs may already be at the distribution center to be mailed at a later dateYour request to not divulge or share information has been issued We received your name on a listing from the Union Workers Advantage in May of 2014. Additionally, you may contact the Direct Marketing Association online at https://dmachoice.org/ to opt out or make changes for any mail preference or additional information
An order acknowledgement is sent to your email address after the completion of the orderThis allows the consumer to review the order along with order totals The balance of $reflected a portion of the balance remaining for the Tribeca Curtain along with shipping and processing of the itemWe have as a courtesy credited your account for the Tribeca Curtain which will return the down payment of $21.16. This will be refunded within the next seven to twenty one days. We are sorry for any inconvenience but appreciate the opportunity to explain. Sincerely, Seventh Avenue
An identity theft affidavit was mailed to Mr*** attention on May 18, Midnight Velvet will conclude its investigation within the next days and will inform Mr*** of its findingsThe return of a signed, completed affidavit from Mr*** would be helpful in concluding the
investigation
Ms*** indicates she was injured in and forced to retire in 2006, yet her Montgomery Ward account was opened in Wards is willing to make accommodations for consumers whose circumstances have undergone an unforeseeable change while their account is open and activeThe terms of her
Montgomery Ward account have not changed significantly since Ms*** opened the accountThe only change has been the balance charged on the account, which has grown steadily since it was opened. Unfortunately, Ms*** account was charged off as a loss and referred to a collection agency on August 22, While this means finance charges and late fees will no longer be assessed on the account, it also means Ms*** will need to make payment arrangements with the collection agency handling the account
Thank you for your recent inquiry requesting your account numberWe want you to know that account security is of the utmost concern for our customers, and in order to accommodate your request, and to verify your identity, we must obtain your entire social security numberPlease contact our credit
department at 877-996-This will ensure that we are providing the best protection for your account
We apologize for any inconvenience this may causeWe sincerely appreciate your patronage, and look forward to hearing from you soon!
Best regards,
Midnight Velvet Customer Service
Mr*** requested an extension of credit in
conjunction with the orders he placedAfter evaluating his creditworthiness it
was determined that his request for an extension of credit could be granted only
if he remitted a down payment of 10% of the order totalHe has not made
the
requested payment and, therefore, his request for credit has not been granted
In Ms*** (then Ms***) placed an order with Seventh Avenue and provided a credit card account number as paymentThe order was shipped but the charge to her credit card was subsequently refusedThe balance of $was transferred to a billing account and statements were mailed to Ms*** requesting paymentSeventh Avenue did not open a credit account in Ms***'s name, it simply billed her for payment of a debtSeventh Avenue spoke with Ms*** in August of 2012, but failed to secure payment of the balanceEventually the balance was charged off as a loss and the delinquent balance of $was reported to the consumer reporting agenciesSeventh Avenue believes the balance on the account to be accurate and correctNonetheless, given the small balance and the age of the transaction, Seventh Avenue will request deletion of the information from Ms***'s credit file
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
There is no account number because I don't have one so I can't provide one
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***
We received the correspondence from the Revdex.com in regards to your order #*** placed 2/14/via internetPlease accept our sincere apologies for any inconvenience you experienced with the $rebate for your purchase of the 13Pc Circulon Cookware Set
Thank you for
notifying us of your concernRebates are fulfilled by a third party, which is independent from Montgomery WardAfter the rebate is received and processed by the third party, it takes from eight to ten weeks to be receivedPlease feel free to check the www.status-now.com website to verify your rebate submissionAfter entering the basic address data, click searchThe promotion results should show the tracking informationWhen you click on the Tracking ID additional results will show the status of the rebateWe have forwarded this information to the departments involved to determine how this date error may have occurredIt is always our intention to honor promotions as advertisedWe have issued a $credit for the rebate towards you order, which will be noted on your next statementOur management team will be conducting additional monitoring to be sure all customers are receiving the promotion as advertised
We regret your shopping experience with Montgomery Ward was not as expected, and appreciate your diligence to find a satisfactory solutionWe look forward to serving you better in the futureThank you for the opportunity to explainSincerely, Montgomery Ward
On September 15, 2015, Mr*** placed an order with The Swiss ColonyAs a previous buyer with Swiss Colony, Mr*** order was included in the company's deferred billing programThe program defers billing - and finance charges - until after the holidays for all orders placed from July through
December Statements for any balance from previous purchases will list the deferred amount, but will not include that amount in the calculation of finance charges or the balance requiring payment. Mr*** November statement listed a balance of $30.85, which excluded the $on which payment was not currently dueMr*** will be billed for the $on his first billing statement after 1/1/16, with a minimum payment due on or before his February due dateIf he does not pay the balance in full or before his February due date finance charges will begin to accrue on any unpaid balance
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Funny thing I have since filing this report spoke to another representative whom verified just the last of my social and provided me with my account number. The major issue I have with your company and what needs to be resolved is the items that you advertise selling in your catalog not being the items that you ship. I just recently returned dresses of which I really did like and wanted however out of the were totally different (including the names) items. I went back online and you have removed them all. Stop being a fraud to your customers!
Regards,
*** ***
*** *** received an automated dispute regarding Mr*** account from Transunion on October 25, An identity theft affidavit was sent to his attention with a request that he complete the form and return itMr*** did not return the affidavitOn December 20, Mr*** called
*** ***In that conversation, a representative explained the process for evaluating claims of identity theft and pointed out that Mr*** had failed to return the affidavitMr*** indicated he would not cooperate with the investigation and the call was terminated*** *** will investigate this matter further if and when Mr*** completes and returns an identity theft affidavit
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Midnight Velvet is unable to conduct an investigation using the information provided. It is possible that one or more of the agencies have included information regarding another consumer on her credit reportMs*** can assist in resolving this question by providing the full or
partial account number from the consumer credit report in which the account information was included or she can provide information from the header portion of the report, including any previous addresses and any FKA or AKA names included on the report
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I can not provide any addresses or identifying information because these are not my accountsI do not know the address or etc these accounts were opened at or utilizedHere are the partial account number listed on my credit report:GINNY'S - 72729347XXXXXMONTGOMERY WARD - ***SWISS COLONY - ***I have attached an identity theft affidavit
Regards,
*** ***
Mr*** placed an order with Through the Country Door on November 7, 2015, using a third party credit card as paymentOn December 18, Country Door processed a partial return of the order and credited Mr***’s credit card account in the amount of $On February 4, Country Door
received a chargeback notice from Mr***’s credit card issuer, resulting in a debit to Country Door’s account in the amount of $Country Door transferred the debit to a billing account and sent notice of the debt to Mr***It is Country Door’s position that Mr*** can resolve this issue by contacting his card issuer and withdrawing the dispute he filed that resulted in the chargebackUnless and until the chargeback is reversed, the balance of $will remain due and payable
We received the correspondence from the Revdex.com in regards to your order *** for the Acer Aspre Cloudbook totaling $placed 9/3/via internetWe are sorry you were disappointed with your order and consequent return of the product
As you had mentioned, our
guarantee is listed in the order blank or online under Customer Service/Help and states, “When you receive your order, if you are not completely satisfied you can return any unused item in its original packaging for a full refund of the purchase price (excluding shipping and processing charges) or exchange (subject to the terms and conditions below)The number of days from purchase that you have to return merchandise varies depending upon the item as follows.” The chart lists consumer electronics as returnable seven days after receiptWe appreciate you are an informed consumer and were aware of the policyOur credit policy is also online, or additional questions can be directed to our credit specialists at 877-621-
When the merchandise was returned and processed (which can take from seven to twenty one days) per the guarantee, credit for $was issued 10/3/The remaining balance was for the shipping and processing and the smart label return option
We wished you had called Customer Service regarding any of your concerns prior to the return of your order, as they would have been able to assistAdditional information is available from our representatives in addition to the data listed onlineRecords indicate two additional orders were placed via internet from our sister companies and were canceledWe have as a courtesy, credited the shipping and processing and the smart label chargeYour down payment of $will be refunded back to your card within the next twenty four to seventy two hours
We apologize for any inconvenience, but appreciate the opportunity to explainSincerely, Montgomery Ward
We received the correspondence from the Revdex.com in regards to your order #*** placed 2/3/by phoneEvery effort is made to provide the best service and highest quality possible, but unfortunately we missed the mark when we processed your return
Our records indicate
it was an error on our part, when the Magnus Laptop was returned, the entire order should have been credited in fullPer your call 4/25/the adjustments for the shipping and processing were completedThe remaining balance on account for finance charges will be removed and your account will reflect a zero balance within the next twenty four to forty eight hours
We apologize for disappointing a first time customerWe hope you’ll allow us another opportunity to serve you better in the futureSincerely, Montgomery Ward
We are unable to locate an account in Jordan *** name at this addressIs it possible that the account may be in another name perhaps that of a spouse? If the customer is willing to provide more information, we would be happy to investigate this further and resolve this situation
Thank you
We make every effort to provide the best service and highest quality possible and apologize for any inconvenience you may have experienced while attempting to have your name removed from our mailing listingNames may come in many different formats when acquired; they are also acquired from
numerous sourcesThe source we received your name for The Country Door catalog was from I Behavior and Colorful ImagesA variance of any type, i.efirst name initial, middle initial, no initial, abbreviation of street, box number or formal spelling of first name can initiate an additional customer addressWe have used the information below to remove your name*** *** ** *** *** *** ** ***
You may also elect to go online to: DMAchoice.org where you may specifically select what you wish to receive and what notPer your request, we have submitted an additional request to remove your name from our mailing listingHowever, it is still possible that you may receive another catalog from usNames are selected from four to six weeks in advance of the actual mailing of the catalogSome catalogs are already at their shipping destinations, to be released at a later dateThe entire process can take from six to eight weeksWe apologize if the process is longer than anticipatedIf any are received you may discardWe appreciate the opportunity to serveSincerely, Country Door
Ginny's is unable to locate an account in the name of *** *** at the address providedHowever, Ginny's can provide the following information regarding online payments:
When a consumer logs in to make an online payment, the screen that appears provides three options; 1) pay the minimum
payment due 2) pay the account balance in full , and 3) Other - with a fillable field to allow the consumer to enter the desired payment amount
The option for "pay the minimum payment due" is pre-selected for the consumer and, if the consumer has stored a payment method, that information is also prefilledIn this instance, a customer need only click the "Make Payment" button to complete their online payment
In order to make a payment in any other amount, a consumer would have to actively select one of the other options on the pageSince this is an online transaction, no agent or representative of Ginny's has the ability to select a payment amount or alter any of the information submitted by the consumer
If a consumer inadvertently pays more than intended, he or she is free to take whatever steps are available to correct the errorThe consumer should not, however, expect Ginny's to reimburse any expenses incurred in the process of making that correction
We received the correspondence from the Revdex.com in regards to your orders from Seventh Avenue. We are sorry for any disappointment with your orders and appreciate the opportunity to review your concerns. Please accept our sincere apology for any inconvenience you
encountered while waiting to speak with Supervision. Customer satisfaction is very important to us; we are further researching how your call was lost and apologize your concern was not resolved at that time
Our records indicate your orders were placed via phone. The orders were placed from different catalogs. Each catalog is unique with offerings for different seasons and comparative pricing. Merchandising offers can be for extended periods of time, or a pre-season special. Complete portrayals of products in our catalog are listed giving size, color and descriptions. This allows the customer to visualize the item or complete any measuring calculations prior to orderingOur guarantee states, “If any item for any reason does not meet your expectations, just return it to us. We’ll gladly, refund your merchandise amount, credit your account, or send a replacement (if available). Your satisfaction is guaranteed!”
On the order blank in the center of the catalog is a Mail Opt Out which states, “We may permit reputable companies to send catalogs to our customers. If you prefer not to receive such mailings, write us and enclose your current mailing label.” You may also contact us via phone or email to relay this informationCurrently our records show requests for no additional catalogs from Seventh Avenue and Home at Five. Please allow six to eight weeks, as some catalogs may already be at the distribution center to be mailed at a later dateYour request to not divulge or share information has been issued We received your name on a listing from the Union Workers Advantage in May of 2014. Additionally, you may contact the Direct Marketing Association online at https://dmachoice.org/ to opt out or make changes for any mail preference or additional information
An order acknowledgement is sent to your email address after the completion of the orderThis allows the consumer to review the order along with order totals The balance of $reflected a portion of the balance remaining for the Tribeca Curtain along with shipping and processing of the itemWe have as a courtesy credited your account for the Tribeca Curtain which will return the down payment of $21.16. This will be refunded within the next seven to twenty one days. We are sorry for any inconvenience but appreciate the opportunity to explain. Sincerely, Seventh Avenue
An identity theft affidavit was mailed to Mr*** attention on May 18, Midnight Velvet will conclude its investigation within the next days and will inform Mr*** of its findingsThe return of a signed, completed affidavit from Mr*** would be helpful in concluding the
investigation
Ms*** indicates she was injured in and forced to retire in 2006, yet her Montgomery Ward account was opened in Wards is willing to make accommodations for consumers whose circumstances have undergone an unforeseeable change while their account is open and activeThe terms of her
Montgomery Ward account have not changed significantly since Ms*** opened the accountThe only change has been the balance charged on the account, which has grown steadily since it was opened. Unfortunately, Ms*** account was charged off as a loss and referred to a collection agency on August 22, While this means finance charges and late fees will no longer be assessed on the account, it also means Ms*** will need to make payment arrangements with the collection agency handling the account
Thank you for your recent inquiry requesting your account numberWe want you to know that account security is of the utmost concern for our customers, and in order to accommodate your request, and to verify your identity, we must obtain your entire social security numberPlease contact our credit
department at 877-996-This will ensure that we are providing the best protection for your account
We apologize for any inconvenience this may causeWe sincerely appreciate your patronage, and look forward to hearing from you soon!
Best regards,
Midnight Velvet Customer Service
Mr*** requested an extension of credit in
conjunction with the orders he placedAfter evaluating his creditworthiness it
was determined that his request for an extension of credit could be granted only
if he remitted a down payment of 10% of the order totalHe has not made
the
requested payment and, therefore, his request for credit has not been granted
In Ms*** (then Ms***) placed an order with Seventh Avenue and provided a credit card account number as paymentThe order was shipped but the charge to her credit card was subsequently refusedThe balance of $was transferred to a billing account and statements were mailed to Ms*** requesting paymentSeventh Avenue did not open a credit account in Ms***'s name, it simply billed her for payment of a debtSeventh Avenue spoke with Ms*** in August of 2012, but failed to secure payment of the balanceEventually the balance was charged off as a loss and the delinquent balance of $was reported to the consumer reporting agenciesSeventh Avenue believes the balance on the account to be accurate and correctNonetheless, given the small balance and the age of the transaction, Seventh Avenue will request deletion of the information from Ms***'s credit file
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
There is no account number because I don't have one so I can't provide one
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***