Sprint Now Part of T-Mobile

SPRINT is the worst customer service provider of any type that I have ever worked with. They will charge fees that are not valid and absolutely refuse to help you resolve them. When you call to work it out they hang up on you, transfer you to a number that doesn't answer, give you a non-working number to call, and put you on hold for an hour and never come back. They effectively HIJACK their customers and hold them to a one sided contract, knowing that if you cancel a payment they will stop your service and damage your credit rating. Pay a little extra for Verizon or any other honest company and save yourself hours of frustration. Honestly, SPRINT is where the consumer has no rights!

SPRINT is the worst customer service provider of any type that I have ever worked with. They will charge fees that are not valid and absolutely refuse to help you resolve them. When you call to work it out they hang up on you, transfer you to a number that doesn't answer, give you a non-working number to call, and put you on hold for an hour and never come back. They effectively HIJACK their customers and hold them to a one sided contract, knowing that if you cancel a payment they will stop your service and damage your credit rating. Pay a little extra for Verizon or any other honest company and save yourself hours of frustration. Honestly, SPRINT is where the consumer has no rights!

SPRINT is the worst customer service provider of any type that I have ever worked with. They will charge fees that are not valid and absolutely refuse to help you resolve them. When you call to work it out they hang up on you, transfer you to a number that doesn't answer, give you a non-working number to call, and put you on hold for an hour and never come back. They effectively HIJACK their customers and hold them to a one sided contract, knowing that if you cancel a payment they will stop your service and damage your credit rating. Pay a little extra for Verizon or any other honest company and save yourself hours of frustration. Honestly, SPRINT is where the consumer has no rights!

SPRINT is the worst customer service provider of any type that I have ever worked with. They will charge fees that are not valid and absolutely refuse to help you resolve them. When you call to work it out they hang up on you, transfer you to a number that doesn't answer, give you a non-working number to call, and put you on hold for an hour and never come back. They effectively HIJACK their customers and hold them to a one sided contract, knowing that if you cancel a payment they will stop your service and damage your credit rating. Pay a little extra for Verizon or any other honest company and save yourself hours of frustration. Honestly, SPRINT is where the consumer has no rights!

Sprint is a waste of time. After spending much time on the phone narrowing down a plan, driving across town to the store, spending an hour in the store, ordering a new iphone, coming back days later to set up my new plan and get my new phone, they denied me due to security questions. Yes, I know the questions are public record, I get it. They denied me twice in a row. The first time they denied me is because I thought my ex wifes car was a 2004 when it is a 2006. I tried to correct it but too late. The 2nd set of questions was 100% correct. I know the city I have lived in. I know the address I live at. I know my ex wifes age- which they only needed a 3 year range, I know what color the only ford ranger I owned was, I know I never live at an out of state address. I called equifax while in the store to discuss this matter and I answered them ALL correctly to access my account. I told the Equifax agent what has happened and he asked me the same bulk of questions before accessing my account so I can see if I get access. I did and was told I had them correct. I am a human being!! I am standing in the store! I have birth certificate, DL, SS Card, Government ID, Military ID and Passport but because I screwed up on a year of some car my ex wife bought while I was serving overseas...which I corrected, I get screwed and hours of driving back and forth, ordering a phone, trying to get this fixed was a complete waste! I know the 2nd batch of questions were correct and proved it. Then customer service was nearly impossible to reach. Then while speaking to the agent I hear 2Pac "Dear Mama" blasting in the backgroun! I thought I dialed a scam number in accident so while talking to agent I google the number I dialed, yep it was indeed sprint, classy. Sprint told me I can try again in 60 days. I need a phone now and have been patiently waiting for the phone I ordered and my current phone is damaged. I can own multiple companies, hire a 100 employees, play the lottery, buy alcohol, buy firearms, buy 2 homes, buy new cars, apply for credit cards, apply for cash loans, run for president and answer all security questions with the credit company directly..,.I just cant get a phone with Sprint. What a complete waste of time this company is. Even if somehow the records didnt match, there needs to be another way to verify identity of a person and I can think of multiple ways.

Sprint is a waste of time. After spending much time on the phone narrowing down a plan, driving across town to the store, spending an hour in the store, ordering a new iphone, coming back days later to set up my new plan and get my new phone, they denied me due to security questions. Yes, I know the questions are public record, I get it. They denied me twice in a row. The first time they denied me is because I thought my ex wifes car was a 2004 when it is a 2006. I tried to correct it but too late. The 2nd set of questions was 100% correct. I know the city I have lived in. I know the address I live at. I know my ex wifes age- which they only needed a 3 year range, I know what color the only ford ranger I owned was, I know I never live at an out of state address. I called equifax while in the store to discuss this matter and I answered them ALL correctly to access my account. I told the Equifax agent what has happened and he asked me the same bulk of questions before accessing my account so I can see if I get access. I did and was told I had them correct. I am a human being!! I am standing in the store! I have birth certificate, DL, SS Card, Government ID, Military ID and Passport but because I screwed up on a year of some car my ex wife bought while I was serving overseas...which I corrected, I get screwed and hours of driving back and forth, ordering a phone, trying to get this fixed was a complete waste! I know the 2nd batch of questions were correct and proved it. Then customer service was nearly impossible to reach. Then while speaking to the agent I hear 2Pac "Dear Mama" blasting in the backgroun! I thought I dialed a scam number in accident so while talking to agent I google the number I dialed, yep it was indeed sprint, classy. Sprint told me I can try again in 60 days. I need a phone now and have been patiently waiting for the phone I ordered and my current phone is damaged. I can own multiple companies, hire a 100 employees, play the lottery, buy alcohol, buy firearms, buy 2 homes, buy new cars, apply for credit cards, apply for cash loans, run for president and answer all security questions with the credit company directly..,.I just cant get a phone with Sprint. What a complete waste of time this company is. Even if somehow the records didnt match, there needs to be another way to verify identity of a person and I can think of multiple ways.

Sprint is a waste of time. After spending much time on the phone narrowing down a plan, driving across town to the store, spending an hour in the store, ordering a new iphone, coming back days later to set up my new plan and get my new phone, they denied me due to security questions. Yes, I know the questions are public record, I get it. They denied me twice in a row. The first time they denied me is because I thought my ex wifes car was a 2004 when it is a 2006. I tried to correct it but too late. The 2nd set of questions was 100% correct. I know the city I have lived in. I know the address I live at. I know my ex wifes age- which they only needed a 3 year range, I know what color the only ford ranger I owned was, I know I never live at an out of state address. I called equifax while in the store to discuss this matter and I answered them ALL correctly to access my account. I told the Equifax agent what has happened and he asked me the same bulk of questions before accessing my account so I can see if I get access. I did and was told I had them correct. I am a human being!! I am standing in the store! I have birth certificate, DL, SS Card, Government ID, Military ID and Passport but because I screwed up on a year of some car my ex wife bought while I was serving overseas...which I corrected, I get screwed and hours of driving back and forth, ordering a phone, trying to get this fixed was a complete waste! I know the 2nd batch of questions were correct and proved it. Then customer service was nearly impossible to reach. Then while speaking to the agent I hear 2Pac "Dear Mama" blasting in the backgroun! I thought I dialed a scam number in accident so while talking to agent I google the number I dialed, yep it was indeed sprint, classy. Sprint told me I can try again in 60 days. I need a phone now and have been patiently waiting for the phone I ordered and my current phone is damaged. I can own multiple companies, hire a 100 employees, play the lottery, buy alcohol, buy firearms, buy 2 homes, buy new cars, apply for credit cards, apply for cash loans, run for president and answer all security questions with the credit company directly..,.I just cant get a phone with Sprint. What a complete waste of time this company is. Even if somehow the records didnt match, there needs to be another way to verify identity of a person and I can think of multiple ways.

I have talked to boost and sprint to unlock my pre-owned iphone se. Boost tells me to call sprint and sprint tells me to call boost. Boost can only unlock a boost phone and sprint says they need a sprint account. I talked to multipul sprint reps with multiple rude I counters. I rached one that said they started unlocking,but week later called again and was told I was Lied to and they refused to unlock it

I have talked to boost and sprint to unlock my pre-owned iphone se. Boost tells me to call sprint and sprint tells me to call boost. Boost can only unlock a boost phone and sprint says they need a sprint account. I talked to multipul sprint reps with multiple rude I counters. I rached one that said they started unlocking,but week later called again and was told I was Lied to and they refused to unlock it

I have talked to boost and sprint to unlock my pre-owned iphone se. Boost tells me to call sprint and sprint tells me to call boost. Boost can only unlock a boost phone and sprint says they need a sprint account. I talked to multipul sprint reps with multiple rude I counters. I rached one that said they started unlocking,but week later called again and was told I was Lied to and they refused to unlock it

Sprint is a waste of time. After spending much time on the phone narrowing down a plan, driving across town to the store, spending an hour in the store, ordering a new iphone, coming back days later to set up my new plan and get my new phone, they denied me due to security questions. Yes, I know the questions are public record, I get it. They denied me twice in a row. The first time they denied me is because I thought my ex wifes car was a 2004 when it is a 2006. I tried to correct it but too late. The 2nd set of questions was 100% correct. I know the city I have lived in. I know the address I live at. I know my ex wifes age- which they only needed a 3 year range, I know what color the only ford ranger I owned was, I know I never live at an out of state address. I called equifax while in the store to discuss this matter and I answered them ALL correctly to access my account. I told the Equifax agent what has happened and he asked me the same bulk of questions before accessing my account so I can see if I get access. I did and was told I had them correct. I am a human being!! I am standing in the store! I have birth certificate, DL, SS Card, Government ID, Military ID and Passport but because I screwed up on a year of some car my ex wife bought while I was serving overseas...which I corrected, I get screwed and hours of driving back and forth, ordering a phone, trying to get this fixed was a complete waste! I know the 2nd batch of questions were correct and proved it. Then customer service was nearly impossible to reach. Then while speaking to the agent I hear 2Pac "Dear Mama" blasting in the backgroun! I thought I dialed a scam number in accident so while talking to agent I google the number I dialed, yep it was indeed sprint, classy. Sprint told me I can try again in 60 days. I need a phone now and have been patiently waiting for the phone I ordered and my current phone is damaged. I can own multiple companies, hire a 100 employees, play the lottery, buy alcohol, buy firearms, buy 2 homes, buy new cars, apply for credit cards, apply for cash loans, run for president and answer all security questions with the credit company directly..,.I just cant get a phone with Sprint. What a complete waste of time this company is. Even if somehow the records didnt match, there needs to be another way to verify identity of a person and I can think of multiple ways.

Sprint is a waste of time. After spending much time on the phone narrowing down a plan, driving across town to the store, spending an hour in the store, ordering a new iphone, coming back days later to set up my new plan and get my new phone, they denied me due to security questions. Yes, I know the questions are public record, I get it. They denied me twice in a row. The first time they denied me is because I thought my ex wifes car was a 2004 when it is a 2006. I tried to correct it but too late. The 2nd set of questions was 100% correct. I know the city I have lived in. I know the address I live at. I know my ex wifes age- which they only needed a 3 year range, I know what color the only ford ranger I owned was, I know I never live at an out of state address. I called equifax while in the store to discuss this matter and I answered them ALL correctly to access my account. I told the Equifax agent what has happened and he asked me the same bulk of questions before accessing my account so I can see if I get access. I did and was told I had them correct. I am a human being!! I am standing in the store! I have birth certificate, DL, SS Card, Government ID, Military ID and Passport but because I screwed up on a year of some car my ex wife bought while I was serving overseas...which I corrected, I get screwed and hours of driving back and forth, ordering a phone, trying to get this fixed was a complete waste! I know the 2nd batch of questions were correct and proved it. Then customer service was nearly impossible to reach. Then while speaking to the agent I hear 2Pac "Dear Mama" blasting in the backgroun! I thought I dialed a scam number in accident so while talking to agent I google the number I dialed, yep it was indeed sprint, classy. Sprint told me I can try again in 60 days. I need a phone now and have been patiently waiting for the phone I ordered and my current phone is damaged. I can own multiple companies, hire a 100 employees, play the lottery, buy alcohol, buy firearms, buy 2 homes, buy new cars, apply for credit cards, apply for cash loans, run for president and answer all security questions with the credit company directly..,.I just cant get a phone with Sprint. What a complete waste of time this company is. Even if somehow the records didnt match, there needs to be another way to verify identity of a person and I can think of multiple ways.

I have talked to boost and sprint to unlock my pre-owned iphone se. Boost tells me to call sprint and sprint tells me to call boost. Boost can only unlock a boost phone and sprint says they need a sprint account. I talked to multipul sprint reps with multiple rude I counters. I rached one that said they started unlocking,but week later called again and was told I was Lied to and they refused to unlock it

I have talked to boost and sprint to unlock my pre-owned iphone se. Boost tells me to call sprint and sprint tells me to call boost. Boost can only unlock a boost phone and sprint says they need a sprint account. I talked to multipul sprint reps with multiple rude I counters. I rached one that said they started unlocking,but week later called again and was told I was Lied to and they refused to unlock it

The worse service and customer service you could ever imagine ... I have had several issues including fraud this is not the wireless company you want trust me go somewhere else ... quickly

The worse service and customer service you could ever imagine ... I have had several issues including fraud this is not the wireless company you want trust me go somewhere else ... quickly

The worse service and customer service you could ever imagine ... I have had several issues including fraud this is not the wireless company you want trust me go somewhere else ... quickly

The worse service and customer service you could ever imagine ... I have had several issues including fraud this is not the wireless company you want trust me go somewhere else ... quickly

The worse service and customer service you could ever imagine ... I have had several issues including fraud this is not the wireless company you want trust me go somewhere else ... quickly

Tried paying off my past due balance to reactive my phone after being laid off for a couple months. I was told after paying my past due balance of around $1000 that my phone would be active. Next day after paying off past due balance phone is still not active. I called back and was told they deactivated my account completely. And told me I still owed about $600 yet. I told them this isn't what I wanted. I was told my past due balance was completely paid off. I never asked for my account to be deactivated. After several calls and zero help they lost my account information completely. Couldn't search for my account with social security number or my full name. At this time I was fed up and opened an account with a different carrier. Last weekend I had $290 withdrawn from my debit card from Sprint. They never had my consent to withdraw money. I tried calling and getting my money back and they lied to me and told me I would be refunded. Called back today to check the status and was told I wasn't to receive a refund, and they can take money out whenever they please. (I was never on any kind of autopay with them and never once gave consent for them to take any money since paying that $1000 to try to get my phone activated again.) They still can't access my account but can withdraw money from me without my consent?