Sun Chemical Corporation

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it...

does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[redacted] repair replaced fan blower and updated software, but icemaker still does not dispense ice. [redacted] was notified on 2/24/2017 and they are ordering another part. Awaiting followup from [redacted],  [redacted] stated that they would notify GE of status.Would like refund for refrigerator. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I am waiting to hear back from [redacted] regarding this complaint.
Regards,
[redacted]

We have agreed to buyback this consumer's laundry unit.

we have completed in warranty service to this consumer.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Have not spoken with rep yet so do not have a resolution yet.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does,...

will consider this complaint resolved.
Regards,
[redacted]

Thank-you for the opportunity to review this consumer’s situation. GE has approved payment for the rebate in question. Please contact me if there are any other questions or if I may be of further assistance.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to [redacted] and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Thank you for the opportunity to review this consumer's situation. I just spoke with Mrs. [redacted] and apologized for the trouble she's had with her refrigerator. Although the unit is out of warranty, we were able to provide a discount on a part that's needed for the repair. A technician...

is scheduled to return this Wednesday, 10/26 from 1-5. I will follow up with her after the repair has been completed.  Sincerely, [redacted] Program Manager

Thank you for the opportunity to review this consumer’s situation. I spoke with the consumer this morning 1/13/17.  We discussed her overall customer experience and I agreed to offer her a no charge unitized laundry replacement.  She accepted.   Please contact me if there are any...

other questions or if I may be of further assistance.   [redacted]

Thank-you for the opportunity to review this consumer’s situation.
 
GE is in the process of servicng Mr. [redacted]'s refrigerator on Friday 7/ 24.  The part/kit to correct Mr. [redacted]'s cooling issue arrived today at Mr. [redacted]'s residence. 
 
Please contact me if...

there are any other questions or if I may be of further assistance.

Thank-you for the opportunity to review this consumer’s situation.
 
GE is in the process of replacing the unit in question.
 
Please contact me if there are any other questions or if I may be of further assistance.

Thank-you for the opportunity to review this consumer’s situation. I have left the consumer a voicemail to call me back to discuss his issues with his 2 year old washer and options.Please contact me if there are any other questions or if I may be of further assistance.

Thank you for the opportunity to review this consumer's situation.
I spoke with Mr. [redacted] on 11/20 and apologized for the trouble he's had with his microwave.
I agreed to exchange it at a substantial discount, which he accepted. 
The order number is on: [redacted] and is scheduled to be...

delivered this Friday, 11/27/15.
Please contact me if you have any further questions or concerns.
Sincerely,
[redacted]Program Manager

Revdex.com:.  
I have reviewed the response made by the business in...

reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

I have received the most recent reply from this consumer. The 2 different offers of discounted repair or a discounted replacement unit have been communicated to them will expire on 9/12/16.  Thank you, [redacted]Program Manager

5/13/15
Thank you for the opportunity to review this concern.  Please be advised that this unit was under the sealed system warranty and was service was dispatched at no charge.  Ms. [redacted] should be directed to this office if there are further questions.
Sincerely,...


[redacted]

Thank you for the opportunity to review this consumer's situation. I have spoken with Mr. [redacted] and agreed to exchange due to the excessive service he's had on his dishwasher. I told him to expect 5-7 business days for delivery.  Please contact me if you have any further questions...

or concerns. Sincerely, [redacted]Program Manager