SunFrog, LLC

These guys are crooks. DON'T ORDER FROM THEM. I placed an order on 12/6/14, my credit card was billed 12/6/14, it is now a month later and I still do not have my order.

Awesome unique high quality shirts. Very good detail and incredibly friendly staff and customer service is exceptional. They are very fast at responding to inquiries as well.

I ordered a T-shirt from SunFrog and I didn't read the part that I needed to order a size larger. It took about 3 weeks for the shirt to arrive. I printed off the return form, threw the T-shirt and return form in the bag, sent it back. I ordered a size larger and changed the color of my shirt. It is an one-of-kind T-shirt that I will not be able to buy any where else. It cost me an extra $5.00 and took around 1 - 1 1/2 weeks to get my new shirt. The whole process was very easy and I am very pleased with my one-of-kind T-shirt. Total cost was around $30.00 + shipping cost of the shirt I returned.

GREAT COMPANY - GREAT SHIRTS I ordered several shirts and needed them shipped to me ASAP but the website said the shirts had to be printed before they could be shipped. I contacted customer service and Candace put a rush on my shirts and they were shipped the very next day. Great Customer Service and Candace is a superb representative.

The shirts are very high quality and do not shrink or wrinkle when washed. I HIGHLY RECOMMEND these shirts.

My wife normally wears a small or medium shirt. After ordering and receiving a shirt from SunFrog, we realized that the medium was too small. I contacted SunFrog customer service and although it is stated in the FAQ that women's shirts run a size small, they sent me another shirt and asked me to donate the original shirt to a local charity. They were very responsive to my concerns and very easy to work with in resolving the matter.

I would like to say that this company's customer service is outstanding. When I contacted them about some shirts that I ordered, I was very pleased by their courteous and prompt service. Unlike some businesses where you have to deal with several representatives, I only dealt with one. Ashley continued to stay in contact with me through e-mail until my problem was corrected. I will definitely purchase more shirts from them in the future because of their outstanding customer service and because they have an assortment of unique shirts!

I want to compliment this business on it's excellent service and prompt action. I ordered a tee shirt from them online, and due to my slow internet connection the order was entered three times. I was unaware this had happened until I checked my online bank statement a short time later. I sent them an e-mail explaining what happened expecting to hear back in a day or two as is the norm with most companies. I got an immediate reply and two of the orders were cancelled and my account credited. I will definitely do business with them again.

I recently ordered and received a medium t-shirt. I can barely get the shirt on! Sizing is a joke. My medium t-shirt was probably two sizes smaller than typical. Wish they would have stated on their Facebook ad that their t-shirts are 1-2 sizes smaller than standard sizing! Their website FAQs states their shirt sizes "run small." That's an understatement. Now comes the hassle and charges of exchanging it for what should have been a simple purchase.

The folks that run this business are TOP NOTCH....my order was in limbo....I emailed to ask why.. I had a response in 24 hours! Granted this was my fault but the girls found the issue....COMMUNICATED with me thru the entire process and fixed MY mistake!!

I'm patiently waiting for my item knowing they're doing their very best to get it to me....

Excellente Customer Service!!
Has solved my request on shipping our order from local to international shipping within the day!

I had given a neutral review about a shirt on here not too long ago and sunfrog reacted quick. They reprinted the shirt to my full satisfaction and sent it to me without any further cost. Great service. Thank you!

Being a family of math geeks, I was pleased to find the first Pi Day of the Century shirts for 2015 on Facebook. I followed a link and purchased 2 shirts. I was disappointed when they arrived and one shirt was the wrong size. I quickly dashed off an email stating my problem and with 18 hours had a response asking me to send a photo of the tag of the incorrectly sized shirt. Within 12 hours of sending the photo I received a nice apology and was notified that the correct size shirt would be rushed to me immediately with an offer to keep the incorrect shirt. I received the new shirt within 3 business days and gifted the too large shirt to a student. Definitely great customer service!

I ordered 5 hoodies that read "Keep Calm and let (my last name) handle it." I just love my hoodie it is so soft on the inside and kept me very warm today. The other 4 went out to my family & I can't wait for them to get theirs. Delivery was quick and I was happy because I got to wear mine at work.

I would love to order a hoodie that says "This guy loves his Beckey always and forever" but I haven't seen one like that yet. I wanted that for my sweetheart as you have one in his name for me already. Anyway I could get one? I'm in love with this hoodies!

. It's not common to find good customer service these days. I ordered a shirt that didn't arrive on the date of 7/21 as promised. It was sent UPS/USPS. Could not get any info on where the shirt was or where it went. Sunfrogs refunded my money. It finally arrived a few days after I was refunded. I contacted the company to verify their paypal address and I would pay for the shirt....they said NO!!! Keep the shirt as it should not take that long to receive it.
I would really recommend this company and will be buying from them again.

I order a shirt in the wrong size in Nov, and when it had arrived in Dec I realized my mistake. It took me about a week to get a hold of the sales staff (with it being Christmas and everything) but when I got through they helped me get the info for an exchange in less than five minutes.

Amanda, the rep that I talked to was friendly, personable and knowledgeable. She quickly got me the info I need and was exceptionally nice about it. To the point where I asked if they had any kind of feedback system and she directed me here. This is my first time visiting Revdex.com.

I have ordered t-shirts for my companies for many years. SunFrog is the Best! Excellent customer service! If you need anything taken care of, ask for Amanda! She is excellent and really cares about taking care of all your needs.

I ordered a couple of T-shirts from Sunfrog and they were too big for me. It was not the company's fault because they sent what I asked for. But Apparently the sizes are different from one country to another. So I emailed them to see if I could exchange the T-shirts with a smaller size.

They replied "Hello [redacted], I have imported an order for replacements to be sent to you as soon as possible. In place of returning the items and in the spirit of SunFrog's "Hope Gives" policy, we would ask that you pay it forward by donating the item to a local charity or someone you may know that is in need. Thanks again for your order and for giving us the chance to make it right for you"

This is inspiring! I hope more companies have this policy :)

I ordered a shirt on Sept 1, it wasnt even customised. I saw it on an AD as a ready made shirt and I want to give it to a friend who's leaving on the 11th.

The ad says 3-5 days shipping but now after the tracking number it showed 12th, which is way too late.

Emailed their customer service, who kept calling me with a different name despite being corrected already. She was very dismissive and told me the weather had something to do with it, but thats just dumb cause I live in [redacted] and right now September it does not rain, the only thing we have is hot weather.

Liars and misleading ad, will not buy again.

I have sent several emails with NO response. There is NO phone number to cal and speak to a rep to even see if I can have a resolution to my issue. I ordered 17 days ago and these shirts were meant to be Christmas gifts. I HAVE HEARD NOTHING!!!! I emailed asking to cancel the order so that I now can find alternative gifts but, still NO response. I am very disappointed in the lack of communication. I would have been willing to forgive if the items were in fact being processed and it was just taking longer with the holidays but, I have had no communication regarding my $100 order.

I waited so long to receive my shirt ordered that forgot about it. When it finally arrived I was very disappointed in the size and coloring of letters/design. It was nothing like pictured and size was very small for a medium. I want a cash refund as I closed out my credit card used and a return label. Will not attempt to exchange or order again. Never waited so long for an order, China even ships faster! Also never received a notice about the delay which was more unprofessional.