Supplementwarehouse.com Inc.

Ordered product from the company on Dec4th and it has still not been shipped as of today They already took the funds out of my account the day it was ordered Called them yesterday which took forever for them to answer the call I honestly don't know if I am going to get the product and would like my money back After looking at the reviews on this company a lot of people are very dissatisfied and have even been ripped off Very concerned they are doing the same thing to me

On January 18th I purchased a protein supplement from Supplement Warehouse through their websiteThe item never arrivedI attempted to reach them numerous times through email, phone, and their websiteAll emails were returned as not reaching them, no phone number works, and their website will not allow me to send a message despite having a section for me to do so

I ordered some products from this company on September 22ndMy money ($76.93) was removed from my account on the 23rdI received an email confirming my orderI never received an email with trackingSo I have spent the last days calling, emailing, leaving messages on all of their social media accounts, with absolutely no responsesI can not get any one to contact me at allAt this point I am going to my bank today to dispute the charges, and try to get my money backLooking at their social media accounts, it looks as if this is a wide spread issue with them

I order a vitamin product from this company via telephone customer service #800-545- After waiting over the number of days the product was due to arrive, I called the online customer service number and got a voice mail that does not pick up I called the corporate office number 414-777-in Oak Creek, WI Again, received a voicemail message with no pick up I gave someone at their customer service number my credit card and now suspect fraud Please investigate this company I have reported them to the Revdex.com and also Consumer Affairs

I placed an order on January 11th and was billed immediatelyI have not yet received my order and all forms of contacting the business have failedTheir numbers are not active and all email attempts have failed
I have attempted to cancel my order for a refund, but the website will not allow it to be cancelledMy order number is ***

This is my first time ordering from this websiteI purchased from supplement warehouse because the prices were reasonableI placed my order on April 10th..it is now the 23rd and I have yet to get a confirmation from anyone about my order that was not cheapI think it's very bad business to not contact customers about their orderI need to know if my order is being shipped or not..otherwise I will just cancel and purchase through bodybuilding.com

I ordered items from Supplement Warehouse on 01/11/and my card was charged immediatelyAfter weeks I was curious where my items were so I calledThe message said that nobody was available because they were doing inventoryThe next day I called and again I was not able to get anyone to answer the phoneI thought I might have more luck emailing but it took days for them to respond and when they finally did respond they told me they would research and get back to meThat was business days ago

This business does not respond to inquiries and does not ship in a timely manner I've disputed my order with my credit card company as they quickly charged my account but didn't ship product that they said was available

Like numerous others I have seen on various review websites, I was charged for an order I placed, then told, several weeks later, that my products were on backorderThere was only one product they planned on shipping and while they eventually did credit me with the bac kordered products, they kept the monies for my item that they supposedly shipped outWell, it never came, so I emailed them about days agoI received a call from a woman who rushed through the message, stating that the product was just returned to them as damaged in shipping - they offered to credit me for the productWill see if I finally get the credit, but it almost seems as if they charged me just to float on the money for a couple of months,only to refund the money laterIf it isn't a scam, it is an exceedingly poorly run business and I would caution anyone to buy their supplements from somewhere else!

I have used this site for years with no problems and I've even refered it to friends and familyI placed an order days ago, of course I was charged but they haven't shipped my orderI called to cancel and was told by the girl on the phone that one of the items could be shipped and recieved last week, still haven't gotten it, website still says it hasn't shipped, and now they don't answer my help desk tickets or the phonesI'll never buy from them again

Placed order on Sept4, my card was billed $on Sept4, It is now Sept24, I waited longer than the business days requested by the company to attempt to contact themPhone calls are unanswered and no response to emails

It has been over business days (total days) and my order still has not shipped No more responses to my emails ever since the automatic response weeks ago I have waited over minutes on the phone twice with no help or explanation given This is a scam/fraud! They have my private information including my credit card info Horrible! Will be contacting my attorney who has been great in dealing with businesses like this!

I ordered supplements and cancelled order because it was on a backorderThey charged my cc when I ordered, upon cancelling the order they stated they acknowledged it and said they ccThen weeks later got the shipment in which I refused, that has been over weeks and cannot get anyone to answer emails or phoneStill no refund
Order number SupplementWarehouse.com: Order # ***

After placing my order on 11/28/and waiting until 12/16/16, I decided to inquiry regarding my order status I was informed by Supplement Warehouse that my items were back ordered by their distributor, and that they expected the items to arrive at their facility within 1-weeks On 12/22/16, I was informed again that my items were back ordered, and that they anticipate my items arriving within week
On 1/7/17, I finally decided I could wait no longer and submitted my cancellation request By 1/25/17, I still had not received my refund, and I inquired about the cancellation status I was informed verbatim, "Your request to cancel was received; we apologize for any delay in the processing of your refundWe will check into the status of the refund, and

Absolutely awfulOrdered a product, waited weeks for delivery/tracking info/something! Emailed supplement warehousedays later FINALLY got a reply saying "sorry, your item is out of stock." I requested a refund and it took another days to get my money backWasted over a month for nothingThis company is insanely unreliable and unprofessionalDo not order from them EVER!!!

I placed my order on January 1stIt is January 24th and I still have not received any productI have tried contacting through emailI have repeatedly called the number and I cannot get through due to "high volume of calls"They pulled money out of my account and I still have no product and I'm getting no contact no resolve no nothing I feel like this is theftIf you take money out of somebody's account and you don't get the product that the money was intended for that's theft

Awful company and the way they treat their customers Their fulfillment process is horrible, would taking over days to process if you are lucky If not, you will have to call multiple times only to wait an hour or so to reach an unhappy customer service rep that tells you they will handle your order only to get you off the phoneIt has taken me over a month to try and get a refund on an order I never received They bill you, hold your money and meanwhile never ship out your product I will never use them again I am willing to pay a 5% premium to go to a local Vitamin Shoppe and save the hassle and headache I've used SupplementWarehouse before and most often their products are old and clumpy

I had purchased a product on 8/31/and was notified after payment had posted that it was on backorder As noted below, one option was to cancel the order, versus waiting for it to be in stock and ship I had replied with my intent to cancel the order and accept the refund After waiting for business days for the refund to post, I sent several e-mail inquiries to check on the refund status It has now been days since the order has been placed with no credit being posted back to my account The business has not attempted to reply to my inquiries or contact me by phone
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Your Shipment #***
Order #***
We apologize for the delay with your order and any inconvenience it may have caused; we want to keep you informed on the status of your order and we have determined we need to make the following adjustments to avoid any further delayPart of your order is already processing for shipment (The i

I placed an order with Supplement Warehouse online on December 9, By January 9, 2017, I had not received the order or an email stating it was being shippedDuring the month in between, I tried every contact number they hadAll of them stated they were experiencing heavy call volume, to call back at another time On January 9, online I requested for the order to be cancelled and a refund to be issued I also tried using their email help desk and never received a response from themIt is now February 8, and I still have not received my refund of $or the product I tried calling all their phone numbers todayT

I order items from Supplement Warehouse totaling $on August 7, via my Paypal VISA card which utilizes my funds in my bank account with Wells FargoI never received a confirmation regarding my purchase, but the funds were debited from my bank account I tried calling the company to no availI also tried to reach out to them via their online site, but still no answerI believe this to be a sham business which takes money from consumers, but doesn't deliver a product from said purchasesI wish to have my order items delivered immediately or refund my money ASAP!
Transaction Details
Debit Card Purchase (Unique Transaction ID #***
Original Authorization
Date
Type
Status
Details
Amount
Aug 8, Debit Card Signature (0288) Purchase Completed Details -$USD
Related Transactions
Date
Type
Status
Details
Amount
Aug 7, Authorization To SUPPLEMENT WAREHOUSE.C,800-5458012,WI, Completed -$