Supplementwarehouse.com Inc.

I received a product from Supplement Warehouse (Elite Whey priced at $54.99) and upon receipt of the product decided I did not want itI took the contents to my local UPS store and sent them back to the organizationOn 3/16/I received an email stating they had in fact received the returned product and would refund the amountI did not see the amount credited to my account at the end of the month, so I contacted customer service on April the 6th inquiring when I would see the credited sum and if they could verify the credit card number they had on file, especially as I had not viewed the amount on my monthly statementI did not receive a response so, again I contacted customer service on April 15th requesting verification of the credit card number as I had still not received my refundI also offered to provide credit card statement copies to affirm that I had not received the money; only to no availAgain, I reached out on April the 20th inquiring the status of my issue and not

This is now the second time in a row I have been thoroughly disappointed with supplement warehouseI ordered a product, and did not receive it or any shipping updates for over two weeksWhen I did email to ask, I got back a canned response saying to wait up to business days and that they did not foresee any shipping issuesLo and behold, business day (real day 16) I get a message saying my product is out of stock and I can wait another two weeks, or request a refund I requested a refund and was told it would take up to business days to processToday is business day I am now a full month into having my money tied up with this company, and no refund on my endI understand things happen, but this is the second time I have gone through this same process with Supplement Warehouse, on two different products nowSo far I have had nothing but terrible experiences with them

I ordered products from the company on the 12th of January and haven't received themI've called several times and emailed them as well with no response

I canceled an order in Dec of and contacted the company times and I haven't been reimbursedI have made numerous attempts to contact them and they fail to remedy the problemMy order number is
***

I have recently ordered a protein powder supplement for my sister as a Christmas present and in a matter of weeks, On December 15th, 2016, I've received an email that the product is back-ordered and should be in the warehouse in a matter of a few weeks, but near Christmas Day, I've yet received another email that the order is STILL back-ordered, and by the end of January 2017, I've received a legal notice stating that the online company is no longer operating I knew by that time, it is too late to get a refund from the credit card company, and I wasn't very happy I'm now in the process in filing a proof of claim and hoping to get my money back! I would give this company ZERO stars for fraudulent business conducted and for scamming Thank goodness they were out of business! AN ABSOLUTE NIGHTMARE!

I ordered my product on December 30th 2016....I have made several attempts to call and the recording always says due to heavy call volume please try againI have never received a delivery date or product

I placed on order online which I have been for years.I never received my order 12/so I went online Jan and canceled the order and received an email I will be issued a refund 3_business Days I that time I placed another order and they canceled it and I didn't receive a refund for it either

On January 11, I decided to try and use a new website to order my whey proteinI made a purchase and was given order #: ***I was told to wait business days for shippingNow it is Jan 31, and no productI have tried calling *** multiple times at all hours of operation and each time have been told there are high call volumes and they are unable to respondI have emailed the company also per the instructions from the automated message and no responseIncredibly awful company who plans on stealing your money instead of shipping productThey truly should be shut down

On January 11, I decided to try and use a new website to order my whey proteinI made a purchase and was given order #: ***I was told to wait business days for shippingNow it is Jan 31, and no productI have tried calling *** multiple times at all hours of operation and each time have been told there are high call volumes and they are unable to respondI have emailed the company also per the instructions from the automated message and no responseIncredibly awful company who plans on stealing your money instead of shipping productThey truly should be shut down

Awful company and the way they treat their customers Their fulfillment process is horrible, would taking over days to process if you are lucky If not, you will have to call multiple times only to wait an hour or so to reach an unhappy customer service rep that tells you they will handle your order only to get you off the phoneIt has taken me over a month to try and get a refund on an order I never received They bill you, hold your money and meanwhile never ship out your product I will never use them again I am willing to pay a 5% premium to go to a local Vitamin Shoppe and save the hassle and headache I've used SupplementWarehouse before and most often their products are old and clumpy

Ordered product on line December 31, order number *** still have not received iteam have called phone system says they are not taking call and to email them I never get an email back from themI would like my product or a credit back to my charge card It's been days that is to long to wait for productPlease look into this problem with this company Thank you

My order #***, was placed on November 25, 11:53:AM CSTI was notified via email 11/29/my order was on back orderI notified company I would like to wait for my order 12/6/I was notified via email 12/15/my order was on back order12/22/I requested to cancel and refund my orderI have NOT received my order NOR have I received a refund01/09/I called to follow up with my refund/cancellation of which had not been receivedI received an email confirmation that I would recieve a response shortlyIt is now 02/03/and I have yet to recieve my refund of below orderI would like a full refund for my order:
Your order #***
Placed on November 25, 11:53:AM CST
Item Sku Qty Subtotal
Elite Whey Protein - Buy Get Free Box of Bars!
Buy Elite Whey, Get Box of Elite Bars Free - Choose 2nd Flavor Elite Whey
Elite Whey Snickerdoodle Lb
Buy Elite W

I placed an order and did not receive all of itI was told the rest would ship out within the next week and It has been weeks and I still have not received itI tried to contact this company via phone and email and did not receive a responseI have already been charged for the full order despite not receiving it

This company will deduct your payment immediately, and then fail to mention your items are on backorderI placed an order on Oct 11, 2016, and as of Nov 23, have only been repeatedly told "sorry, your items are on back order." If you don't have the items in stock, you shouldn't be able to take money from a customerI have only received any updates on my order when I reach out to them, they have never volunteered any information, aside from automatic email updatesI will never order from them again, and only hope to one day actually receive the items I bought from themI'll keep purchasing from their competitors (which is what I've done twice now for since placing my 10/11/order)It might be a few dollars more, but at least you actually receive your productI'll continue to be sure everyone I know steers clear of supplement warehouse.com

Like numerous others I have seen on various review websites, I was charged for an order I placed, then told, several weeks later, that my products were on backorderThere was only one product they planned on shipping and while they eventually did credit me with the bac kordered products, they kept the monies for my item that they supposedly shipped outWell, it never came, so I emailed them about days agoI received a call from a woman who rushed through the message, stating that the product was just returned to them as damaged in shipping - they offered to credit me for the productWill see if I finally get the credit, but it almost seems as if they charged me just to float on the money for a couple of months,only to refund the money laterIf it isn't a scam, it is an exceedingly poorly run business and I would caution anyone to buy their supplements from somewhere else!

Ordered product from the company, no shipment for weeks, called multiple times with no answer, finally got in contact they said product was back ordered from the company, I called the company all products were in stock, so I called supplement warehouse and asked for a refund, weeks later still no refund

I ordered supplements from this site and I have ordered from them in the past days had past by and no delivery came so I called them and they said they product I ordered they did not have in stock, but failed to inform me in the days that they were out of the product until I called them So I told them to cancel the order all together and refund my money and they said they will cancel my order and refund my money with days, but will send me an email confirming the cancellation immediately m, but I never received the email Since then I have been calling them and they will not answer any calls This is not acceptable with me, they are theives

SupplementWarehouse.com is billing people, taking their money and not shipping out the products Their customer service is non-existent, and they do not return emails nor answer phone calls I have called three times and emailed five, in the last three weeksTheir are NUMEROUS complaints on their Instagram page from customers in the same scammed postilion as I am

I received a product from Supplement Warehouse (Elite Whey priced at $54.99) and upon receipt of the product decided I did not want itI took the contents to my local UPS store and sent them back to the organizationOn 3/16/I received an email stating they had in fact received the returned product and would refund the amountI did not see the amount credited to my account at the end of the month, so I contacted customer service on April the 6th inquiring when I would see the credited sum and if they could verify the credit card number they had on file, especially as I had not viewed the amount on my monthly statementI did not receive a response so, again I contacted customer service on April 15th requesting verification of the credit card number as I had still not received my refundI also offered to provide credit card statement copies to affirm that I had not received the money; only to no availAgain, I reached out on April the 20th inquiring the status of my issue and not

I ordered supplements from this site and I have ordered from them in the past days had past by and no delivery came so I called them and they said they product I ordered they did not have in stock, but failed to inform me in the days that they were out of the product until I called them So I told them to cancel the order all together and refund my money and they said they will cancel my order and refund my money with days, but will send me an email confirming the cancellation immediately m, but I never received the email Since then I have been calling them and they will not answer any calls This is not acceptable with me, they are theives