Swap.com

I have to say, in all honestly that Swap has been my best shopping experience in used and/or new clothing ever. The website is user friendly. Clothing comes very clean and in better condition than listed, which I found amazing! Customer service is very easy to work with. If there are any negative reviews, I have to think it wasn't the fault of Swap unless expectations of customer are beyond perfect. I will continue to refer family and friends and shop with them.

I ordered items from Swap.com and was very pleased and satisfied with my order. I plan on ordering from them again soon.

I absolutely love swap.com they are so reasonable nice used and new items. I'm a returning customer I have nothing bad to say about swap.com love buying clothing for myself and my kids

Swap.com was a wonderful discovery! Wish I knew about it sooner, as I found it accidentally! I bought maternity pants for my daughter. She has worn them everyday since they arrived. Comfortable, relaxed fit (unlike all the tight fitting pants available in stores) and they hardly show any wear. She wears them to work where jeans are not permitted.

I bought 10 items from Swap.com (shrugs to wear over dresses). Arrival was quick, and product was in good condition. There were 3 items that I was not overly fond of (2 made of material I wasn't expecting, and 1 where the picture on Swap made it *seem* to have a clasp to hold it closed but it did not have any such clasp). Overall, my experience was positive, and I am satisfied with my purchase. Pricing was excellent, and so I am not upset that a few items weren't as expected. They are still wearable and in good shape.

Great quality clothes. Everything was well packaged, delivered in a timely manner, and excellent quality! Everything looked brand new! Very satisfied and will continue to shore with SWAP

I've ordered from them twice now and I am extremely happy with both orders! The clothes are clean, in good condition (as per stated on the website prior or order), shipping was quick, and some items were even new with tags still on them! I will definitely be coming back for more!

GREAT COMPANY QUALITY MDSE AND GOOD PRICES SHIPS QUICKLY AND I AM A CUSTOMER AND SELLER

Hello, 
 
I greatly apologize for any inconvenience you have experienced in obtaining your recent credit from our company.  As I shared, you have received store credit with the coupon codes.  The previous link I sent regarding our return policy outlines the return process for when we provide store credit vs credit to the original form of payment.  
In reviewing your history, I see that you have shopped with us for quite some time, and we greatly appreciate your business.  Your store credit is available to utilize now, and does not expire, so you can utilize that at any time.  Unfortunately I cannot reverse the store credit, and we really want to make sure you have the opportunity to utilize this.  
I've included the link to our returns policy as well, just to be sure you have access to review in this email.  
http://support.swap.com/hc/en-us/articles/203331335-Returns-and-Refunds-100-refu...⇄ /> Sincerely,

Hello Joan,  We sincerely apologize for any frustration with the communication of our new seller model.  We would really like to continue our partnership, and I would like to offer to move your 2 inbound boxes to the front of the line as a one time courtesy.  We could have our...

warehouse team pull your inbound shipments we received on May 24th (Tracking [redacted]) and on May 25th (Tracking [redacted]), and they would process those immediately so you would have the ability to price these.  Please advise if this would be acceptable and we will get right on this.  Sincerely, JenSwap.com

I'm a stay at home mom always looking to find ways to save money, especially when my family lives off one income. so when I came across swap.com I fall in love the prices are so reasonable and there are so many items to chose from. I love how you can filter down your options to find exactly what you are looking which makes shopping easier and faster. I was very pleased with my first purchase that I made a second one. The items are in great condition and I love how the pictures do look exactly like how the item was described. I will continue to be a loyal customer and will totally recommend you guys to friends and family.

I buy and sell on the site. It went through some growing pains last year, but it has shaped into a fantastic site. Customer service is prompt and courteous. The products usually exceed their condition grading.

I have ordered from swap.com several times now and no issues with anything I have bought but 1 item. I contacted customer service and with no hassle at all I was refunded for the damaged item. I highly recommend them mainly for their customer service that's something that I value most from a seller.

Hello,  Thank you for your response.  We have added the $15.00 store credit we offered to your account [redacted]  This amount will be available on your account and will automatically be deducted from y our next order.   Sincerely,  Swap.com

Items are like new, very reasonable and delivery is speedy

I have visited this online company several times as well as ordered several times and my experience has been positive on all aspects, site navigation, ordering and receiving. Their products are in excellent condition and arrive quickly and well packaged, you can ell they care about the customer experience. I will keep them bookmarked as a favorite and visit them often.

Very pleased with items I purchased. All items are as described and photographed. One item was described as "fair" and it was actually in very good condition with a small tear in hem ( I easily repaired it). I read the rating explanation as to the condition of items listed and the titles matched the garments purchased, from "new with tags" to "fair".
Easy transaction, fast ship and purchase was well packed for shipping.
Will deal with Swap again.

I love shopping here

Swap.com is a great site! Have bought from them often and never have had a problem in any area with them.

I have ordered on 2 different occasions and 1 of the items ordered I was not satisfied with it and they refunded that 1 product quickly and with no hassle. I will continue to do business and refer them to my family and friends.