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Tactical Traps Reviews (360)

5/stars I've purchased a shelf for myself to house my AR-15, and my Glock Since then I was so happy with the product I purchased another large shelf and a small one for my dad for his birthdayCouldn't be happier with the productLooks fantastic in my living room

+3

Thank you for the great review! We are so pleased you are enjoying your unit! ~Tactical Traps Customer Care

HORRIBLE, REALLY HORRIBLE Customer Service! I received Patriot 35s in early December and discovered it was not a good fit for me. I called at least 3 different times and was told some one would contact me within 48 hours by their answering service. Never have gotten a call back. I also tried their email contact which kept cycling back so that I could NEVER send an email. Another email source wanted a bunch information because there was no invoice included.I really need to return this item. Hopefully, using this source someone will get ahold of me.
Sallie Page

+2

Ordered 6 weeks ago. All I have seen is a charge to my credit card and a confirmation email. No further communication, no shipped product. I was scammed. Bad company. Don't trust them.

+3

Tactical Traps sold me a "TT [redacted] (RFID)

An advertisement for the Patriot 35S Pistol Shelf says that for a liimited time I can receive a free upgrade to hardwoodI ordered this product because the ad says it will be made from 3/4" hardwood however the graphic used in the ad shows 3/4" plywood I emailed [email protected] and asked if the shelf will be made from actual hardwood, or from plywood as pictured The answer I received confirms they do not use hardwood and the ad is deceptive and misleading The actual response from their support is as follows: Hello Bill, The shelf will be made of a hard maple pressed wood like that used for cabinetry in high end kitchens Please let me know if I can be of further assistance Best Regards, Bree Customer Support Tactical Traps

+1

Some of our units are made with cabinet grade maple hardwood. While others are made with Pine hardwoods. Please contact [email protected] for more information. ~Tactical Traps Customer Care

order a shelf on 12/8 and now it's 12/16 they charged my card but I do not see that it's being processed nor a tracking Number not a good company to deal with.

+1

I purchased this for my Living room, having worked my way through college as a journeyman carpenter I was impressed with the Quality of the workmanshipThis design blended well in my living room as both an impressive shelf and a secure compartment to store my with spare clipWould highly recommend this to anyone looking for a tasteful and secure way to store a spare weapon for emergencies

+2

Thank you for the review! We are happy you appreciate the quality of the item. ~Tactical Traps Customer Care

I placed the patriot 35s in my cart and proceeded to check out at check out I was ask if I bought the freedom 52r for $ that I could get the Patriot 35s for free that's what I chose to do but when I received my credit card statement this week I had charges one for the $and one for $

+1

Sorry for the confusion. Let me explain, the total for the Patriot Pistol shelf and Freedom Rifle shelf (with shipping and handling) is $481. Without the discount offer you saw on the website, it would have been $681 for both units. Please see the following insert taken directly from the website where you placed your order. This will explain much better than I can in an email.

*PLEASE SEE ATTACHED*

Basically we are crediting the entire purchase of the pistol shelf to the purchase of the rifle shelf. Actually, a little better than that. The rifle right now is priced at $555, so you got almost a $300 discount which is the best deal we've ever offered. Please let me know if you have further questions.

This was our 2nd purchase from Tactical Traps in under a year The shelf is durable, discreet and very well constructedI'd love some non-concealment ones to match in other areas of our homeWe use ours for its intended purpose but also to hide valuables when we travel and have house sitters

+1

I purchased 2 items from Tactical Traps. First, on 6/14/2018, was in response to mass ad campaign on [redacted] promising gun concealment shelf made of premium hardwood and includes bonus items: "LED lighting kit" ($30.00 value) + [redacted] DVD and book ($197 value). They charged my credit card $216 the same day I ordered it ($197.00 + 19.00 shipping). A week later, on 6/21/2018, I received a seemingly personal e-mail telling me that my shelf was finished and the factory had leftover material from my build, and offered me a special one-time deal that if I ordered another type of shelf (bigger, at a higher price), I would get my first shelf free. Sounded like a good deal, so I ordered the second shelf. They charged my credit card $326.00 the same day ($297 + $29.00 shipping). Later that day, I received email from UPS indicating the first package was on the way. 3 days later, I had no package, so checked UPS status and the packages had not even left the origination

+5

I have mounted my tactical trap shelf and it works great My housekeeper was picking up items off the floor and hit her head on it when she straightened up Shelf didn’t move and she still doesn’t know what is insideGreat job on workmanship, and quality

+2

stars I am extremely happy with my tactical shelvesI bought both sizes of shelves and I think each one is the perfect size Fit and finish is excellent They are exactly as advertised and nice looking furniture addition to my houseI highly recommend these shelves to everyoneThank youBob

+2

I was vary pleased with the Tactical Trap and very happy how it look in my home, you would not even know what it is unless you knewI would recommend this to any gun enthusiasts who would like a safe place to conceal your tools and have access in the event of an emergency

I ordered a shelf from Tactical Traps on June 26th. I have received 3 emails saying they were shipping the product. This is always followed by " oh, sorry we did not ship it yesterday. At this point, I am tired of dealing with them and would just like my money back.

+1

I placed separate orders on 6/19/The order stated that that product would be delivered with in 8-Business daysAfter a month of waiting, it took me complaining on their Facebook page for them to send the first of the two ordersI have tried to call the phone number that they have listed, but no matter what option within the automated menu, it tells you to send them an emailI have emailed them but they have yet to respondIt has been over two (2) weeks and still no responseAt this point I want to return the shelf that has been delivered, and a full refund of what I have purchasedUnfortunately I have been unsuccessful at getting in contact with them and there is no return label in the box

+1

Still getting the beeps with the cards, but the shelves won’t open. Any ideas?
Guns can’t protect us if we can’t get to them when needed!

+14

I am sorry the unit is not working. Are you hearing 2 or more beeps when the card is swiped over the trigger point? Please contact [email protected] and they will be able to assist you. ~ Tactical Traps Customer Care

Company is a joke They sent me a inch shelf with a activated battery latching mechanism The unit was stored unopened for months (Christmas Present) and it started to beep When the box was opened, the batteries are dying and the shelf will not open so that you can change the battery Functionally unusable I called to return it and their 100% customer satisfaction guarantee is a complete joke No refund, and I have to pay shipping to have it "repaired" Their answer was to use a break in tool (buy your own) to burst it open and then replace the battery and the busted parts What kind of crazy design is that? What if the latching battery died with a gun inside Bust open the shelf with a loaded hot gun insidewhat a crazy design When questioned by email, all I get is a "send it back and I'll fix it" I don't want it fixed after this charade I just want a refund like they say in the ad I am ZERO percent pleased with the product I'm still trying but until I get a refund, the best rating would be a one

+4

Any units prior to 2019 did not have the battery back up technology available as our newer models do. If this has not been resolved, please contact [email protected] and they will assist you. ~ Tactical Traps Customer Care

Extremely impressed by the quality of the shelfThe lines are perfect and when it is closed, it is impossible to see that the shelf can be opened in two It also comes with a user guide Very good workThanks a lot

+1

Good company to work withProduct was like they said it would beWould recommend

Thank you for the kind words! ~ Tactical Traps Customer Care

RATING - [redacted] + Five star-Plus rating!! I have ordered different Tactical Traps products Large shelf, small shelf, and thin blue line Shelves are beautiful!! They are well-made and give my family the peace of mind that should something happen, they have easy access to their guns Easy to install This is a piece of furniture and not a large, clunky gun safe – but also does its job Would and have highly recommended this product

Thank you for your repeated business! We are so happy you appreciate the quality and peace of mind the units give to our customers. ~ Tactical Traps Customer Care

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Address: 228 W Lincoln Hwy #133, Schererville, Indiana, United States, 46375

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