Tactical Traps Reviews (218)
Ordered a shelf on November 24th for Christmas Estimated delivery time was 5-business days
Received an email on December 1st stating the shelf is ready for paint and will be shipped shortly I didn’t hear anything after that I finally emailed them on December 19th and asked where it was They said they are waiting on hardware and it will be done soon but it’s not guaranteed for Christmas anymoreI emailed today December 27th to ask again and they are still waiting for the hardware I finally asked for a refund, we will see how long this takes Hopefully I don’t have to come back here again to write a complaint for my money backThis company clearly doesn’t care about satisfying customers only about getting as much business as it can on social media even if they can’t fill orders on time
I ordered the wrong color, and didn't realize until it cameI called and talked to someone who was very helpful I returned the shelf, and received a new shelf with no worries They have great customer serviceBeautiful shelf that I am proud to have in my home
This company used to purchase their product from Tactical Walls and would remove that company's logos and replace with their ownWhen confronted by the company they decided to replicate the designs of Tactical Wallseven designing a similar logo and color scheme, and selling the product as their original designWhen they fall through on customer expectations people often times contact Tactical Walls for correction and help mainly because the names and ads are so similarThey have yet to produce any original design
Great customer service! This was a gift for my husband and he LOVES itSo pleased with the quality and craftsmanshipAlso shipped very quick to us!
Extremely happy with my two shelves and I also bought one for my sonHe loves it! I’ve been looking for one of these for months and we’re both happy with the quality
Company is a joke They sent me a inch shelf with a activated battery latching mechanism The unit was stored unopened for months (Christmas Present) and it started to beep When the box was opened, the batteries are dying and the shelf will not open so that you can change the battery Functionally unusable I called to return it and their 100% customer satisfaction guarantee is a complete joke No refund, and I have to pay shipping to have it "repaired" Their answer was to use a break in tool (buy your own) to burst it open and then replace the battery and the busted parts What kind of crazy design is that? What if the latching battery died with a gun inside Bust open the shelf with a loaded hot gun insidewhat a crazy design When questioned by email, all I get is a "send it back and I'll fix it" I don't want it fixed after this charade I just want a refund like they say in the ad I am ZERO percent pleased with the product I'm still trying but until I get a refund, the best rating would be a one
Company has not fulfilled it's obligation to provide the advertised free gift (tactical flashlight) with the purchase
Purchased the shelf in Janbut never received the advertised gift which was part of my reason for making the purchase It's now Dec Sent several emails requesting an update on when I'd receive it Responses were blaming suppliers or offering cheaper and items that are not of interest to me My latest emails have been unanswered
I got my shelf in a timely mannerWay, did I say way surprised meI mean it look neat and all on the website, but way out done my expectations when I got it home and installedEasy installation and very user friendlyLove it, I also use mine to hide money inJust cut foam out and made it fit whatever I wantYay me for buying
I AM VERY PLEASED WITH MY SHELF I RECOMMENDED IT TO MY BROTHER WHO WORKS FOR LAW ENFORCEMENT IN TENNESSEE
This company uses advertisement and description of their productsThe item is actually listed as Freedom 52R which is suppose to be 52inchesThe unit delivered to me was inchesThe next line below is copied from the exact I ordered fromTactical Traps advertisement below(Best of all, because of its size, you can not only fit your rifle or shotgun in it, but several handguns as wellIn the picture above I have *** Defense V-Tornado, Glock 22, Benchmade Infidel knife, two full magazines and Surefire flashlight with plenty of room to spare) When the case was receive it would only fit itemI took pictures from their web site showing all the items and description they portrayed and also sent a picture of the same size rifle on the item that was sent meIt clearly shows advertisementI sent several email and received no responseThey use very "gimmicky" advertising and after you place your order you can not get back to the item description again unless you m
Hi! Got my Tactical Trap this morningI ordered the dark walnut and it's gorgeous, wonderful finishAwesome idea!! My hubby is going to love this for his birthday! Would highly recommend this to othersstars!
Love the product! Looks great! Don’t like that there isn’t an alternative way to access the compartment if the batteries go outFrustrating!
My Tactical Trap shelf is great I spoke to their customer service a couple of times to answer questions I had and they were very professional and knowledgeable and answered my questionsI am very pleased with my purchase