Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We sincerely apologize for the delays and inconvenience you experienced with this order. Can you please provide the tracking number for the package returned? This will help us to expedite the return and refund. Please let us know if you have any additional questions.Best...
We sincerely apologize for the delay and inconvenience you experienced due to our system conversion. Our records show a refund was issued in the amount of $39.95 on 3.18.15. If you are still not seeing the refund on your account please notify us.Best Regards,[redacted]TeamExpress.com...
Complaint: [redacted]
I am rejecting this response because:
I still have not received my refund. I need to know where my money is. Its been over a month. Regards,
[redacted]
We sincerely apologize for the delays and inconvenience you experienced with this order. Unfortunately, the item is no longer available and has been cancelled at this time. A refund has been processed and should be visible on the account within 5 business days. If you do not...
receive the credit within 5 business days please let us know. Again, we apologize for the inconvenience. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with your order, due to our recent conversion. At this time the Mizuno Swagger cleats have been shipped via UPS tracking # [redacted]. The Mizuno Vapor Elites have been cancelled per your request. If you...
would prefer to return the Swagger cleats please visit the returns portion of our site and create a label. If you have any additional questions please let us know.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced due to our recent system conversion. We appreciate your patience and understanding as we work to return to our normal shipping and service standards. I have asked our warehouse to process a short ship for you and send...
out a replacement pair of cleats. There will, of course, be no charge for the replacement pair. We appreciate your patience and understanding as we work to return to our normal customer service and shipping standards. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. At this time we still have not received the shipment from Rawlings to fulfill your order. All other items have been shipped previously to you. If you would prefer to substitute or...
cancel the order please let us know. We do not bill for the items until they are shipped from our warehouse. If you have any additional questions please let us know.Best Regards,[redacted]TeamExpress.comCustomer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Renae Woods
We sincerely apologize for the delay and inconvenience you experienced with your order. Per your request, we have canceled your order and you have not been charged. If you have any additional questions please let us know.Best Regards,[redacted]TeamExpress.com Customer...
We sincerely apologize for the delay and inconvenience. The order was shipped complete on 4.29.15 via USPS tracking numbers # [redacted] and [redacted]. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. We will be issuing a prepaid ars label to the email address on this claim to return the product. Once the product is received back to our facility the order will credited in full back to the original...
payment method used on the order. Again, we sincerely apologize for the inconvenience. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
Complaint: [redacted]
I am rejecting this response because: Though I appreciate your cancelling my order, I must say that I am disappointed in your lack of acknowledgement for your abhorrent Customer Service. It is totally unacceptable for you phones not to ring, and for calls to never get answered when if finally does ring...not to mention the fact that my 3 e-mails went unanswered. l when I am already spreading the word in [redacted] to STAY AWAY FROM TEAM EXPRESS!!!!
Regards,
[redacted]
We apologize for the confusion regarding the Mendoza bat. It appears the size order is no longer available, but we did have other sizes available at a different price. Again, we apologize for the confusion and thank you for providing additional information. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. It appears there has been some confusion regarding Ms. [redacted]'s account. She has placed two orders with us. The first order [redacted] was placed on 3.4.15 in the amount of $59.95 for a pair of...
Verdero cleats size 10.5. They were shipped on 3.16.15 via UPS tracking # [redacted]. The second order [redacted] was placed on 3.8.15 in the amount of 89.71. Unfortunately, the glove ordered was not available and was cancelled. This was not charged, as we only bill upon shipment. The remaining two items were 4.88 each and were billed as they shipped on 3.16.15 via UPS tracking # [redacted]. Ms. [redacted] was only billed $9.76 for this order. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the inconvenience. Per your request an email ARS shipping label has been issued. It is an automated email generated from UPS. This is prepaid and no charges will be removed from the order amount. Again, we apologize for the inconvenience and delays. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
I asked for a shipping label in order to return the items, which I did receive from Team Express as promised. I returned items and Team Express received package 6/2/15. Now I am waiting for the refund of items returned and then this matter will be resolved to my satisfaction. Refund amount is $337.07 Purchase Price: 519.5100 Payment: Partial payment made Credit Card Disputed Amount: 337.0700 UPS: [redacted] Package received June 2nd. Sincerely, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. If I decide to cancel my order I will contact Baseball Express. Thank you for your assistance.
Regards,
[redacted]
We sincerely apologize for the delay with your order. Per your request this order has been cancelled. Please let us know if you have any additional questions. Best Regards,[redacted]TeamExpress.com Customer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We sincerely apologize for the delays and inconvenience you experienced with this order. Can you please provide the tracking number for the package returned? This will help us to expedite the return and refund. Please let us know if you have any additional questions.Best...
Regards,[redacted]TeamExpress.com Customer Service?
We sincerely apologize for the delay and inconvenience you experienced due to our system conversion. Our records show a refund was issued in the amount of $39.95 on 3.18.15. If you are still not seeing the refund on your account please notify us.Best Regards,[redacted]TeamExpress.com...
Customer Service
Complaint: [redacted]
I am rejecting this response because:
I still have not received my refund. I need to know where my money is. Its been over a month. Regards,
[redacted]
We sincerely apologize for the delays and inconvenience you experienced with this order. Unfortunately, the item is no longer available and has been cancelled at this time. A refund has been processed and should be visible on the account within 5 business days. If you do not...
receive the credit within 5 business days please let us know. Again, we apologize for the inconvenience. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced with your order, due to our recent conversion. At this time the Mizuno Swagger cleats have been shipped via UPS tracking # [redacted]. The Mizuno Vapor Elites have been cancelled per your request. If you...
would prefer to return the Swagger cleats please visit the returns portion of our site and create a label. If you have any additional questions please let us know.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the delay and inconvenience you experienced due to our recent system conversion. We appreciate your patience and understanding as we work to return to our normal shipping and service standards. I have asked our warehouse to process a short ship for you and send...
out a replacement pair of cleats. There will, of course, be no charge for the replacement pair. We appreciate your patience and understanding as we work to return to our normal customer service and shipping standards. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
We sincerely apologize for the delay and inconvenience you experienced with your order. At this time we still have not received the shipment from Rawlings to fulfill your order. All other items have been shipped previously to you. If you would prefer to substitute or...
cancel the order please let us know. We do not bill for the items until they are shipped from our warehouse. If you have any additional questions please let us know.Best Regards,[redacted]TeamExpress.comCustomer Service
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
Renae Woods
We sincerely apologize for the delay and inconvenience you experienced with your order. Per your request, we have canceled your order and you have not been charged. If you have any additional questions please let us know.Best Regards,[redacted]TeamExpress.com Customer...
Service
We sincerely apologize for the delay and inconvenience. The order was shipped complete on 4.29.15 via USPS tracking numbers # [redacted] and [redacted]. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. We will be issuing a prepaid ars label to the email address on this claim to return the product. Once the product is received back to our facility the order will credited in full back to the original...
payment method used on the order. Again, we sincerely apologize for the inconvenience. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
Complaint: [redacted]
I am rejecting this response because: Though I appreciate your cancelling my order, I must say that I am disappointed in your lack of acknowledgement for your abhorrent Customer Service. It is totally unacceptable for you phones not to ring, and for calls to never get answered when if finally does ring...not to mention the fact that my 3 e-mails went unanswered. l when I am already spreading the word in [redacted] to STAY AWAY FROM TEAM EXPRESS!!!!
Regards,
[redacted]
We apologize for the confusion regarding the Mendoza bat. It appears the size order is no longer available, but we did have other sizes available at a different price. Again, we apologize for the confusion and thank you for providing additional information. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.comCustomer Service
We sincerely apologize for the delays and inconvenience you experienced with this order. It appears there has been some confusion regarding Ms. [redacted]'s account. She has placed two orders with us. The first order [redacted] was placed on 3.4.15 in the amount of $59.95 for a pair of...
Verdero cleats size 10.5. They were shipped on 3.16.15 via UPS tracking # [redacted]. The second order [redacted] was placed on 3.8.15 in the amount of 89.71. Unfortunately, the glove ordered was not available and was cancelled. This was not charged, as we only bill upon shipment. The remaining two items were 4.88 each and were billed as they shipped on 3.16.15 via UPS tracking # [redacted]. Ms. [redacted] was only billed $9.76 for this order. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
We sincerely apologize for the inconvenience. Per your request an email ARS shipping label has been issued. It is an automated email generated from UPS. This is prepaid and no charges will be removed from the order amount. Again, we apologize for the inconvenience and delays. Please let us know if you have any additional questions.Best Regards,[redacted]TeamExpress.com Customer Service
I asked for a shipping label in order to return the items, which I did receive from Team Express as promised. I returned items and Team Express received package 6/2/15. Now I am waiting for the refund of items returned and then this matter will be resolved to my satisfaction. Refund amount is $337.07 Purchase Price: 519.5100 Payment: Partial payment made Credit Card Disputed Amount: 337.0700 UPS: [redacted] Package received June 2nd. Sincerely, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. If I decide to cancel my order I will contact Baseball Express. Thank you for your assistance.
Regards,
[redacted]
We sincerely apologize for the delay with your order. Per your request this order has been cancelled. Please let us know if you have any additional questions. Best Regards,[redacted]TeamExpress.com Customer Service