Terminix

CONSTANT NO SHOWS NO CALLS on pest and termite controlClinton mgmt wont respond and Rgnl Mgr Andrew won't take my callWant to talk to B*** We have been a customer since Over the last couple of years, no one would show up to the scheduled appointment and no one would callI would reschedule online and hoped someone would show upIf they did, great but if they didn't then I would call the 800-number and they would credit me the service and someone eventually would come outThe last pest control appointment of course no one came and no one showed up A few weeks later I get an email notification that someone was out and did the pest control service on a different day! I never rescheduled it and didn't know they were coming outI was home the entire day and no one came to my houseMy house requires an interior pest control service as well as the outsideI find it hard to believe that someone came out and if they did they scheduled it without my knowledge few weeks late

Came in to do bedbug treatment, took protective Encasementss off my daugther's mattress and box spring without doing any treatment whatsoever.and leaving they refuse to come back and treat and its made my daughters bed situation times worseShe is getting bit badley because of their neglignceWe have had our stuff bagged and done since begining of october and our food has to be kept outside because of this and they are not doing anything

Terminix provided a terminate treatment on rental house Provided one-year warrantySigns of termites still occurred Technicians refused to see th Master Agreement #: XXXXX-XXXXXXX 12/16/- Terminix provided complete original termite treatment $WO# XXXXXXXXXXX Slight damages started showing Renters just moved into house 07/01/15- Renters state they've seen terminates on the floor in laundry room Damages getting worseTechnician came out for inspection Could not find any signs of activity WO# XXXXXXXXXXX 09/29/- Renters state more terminates has been spotted Damages are yet getting worse Technician came and state no signs of active terminates WO# XXXXXXXXXXX 12/17/- Renters moved out I start removing sheetrock on ceiling to reveal terminate infestation in joist 12/21/- Technician came out to observe damages 12/22/- House started undergoing termite damage repairs 12/24/- 10:31AM - Called and left voicemail for Brent (no

Inaccurate findings of Terminix termite inspector Alex M [redacted] on 04/20/Alex stated that I had fungus on my roof sheathing and that it needed replacementAlex showed me the spot that supposedly had fungusIt looked like dirt to me but I believed him since he is supposed to be the expertI then was told that a final inspection would not be issued unless I hire the Terminix contractorsI agreed to hire the Terminix Contractors and they came 04/21/at 800AMThe contractors took the roof apart on said area that Alex specifiedAfter completion of prepping the area, the contractors informed me that they needed to go to Home Depot for suppliesAfter they left, I went to view the areaTo my surprise after the panels were removed to expose the roof sheathing, the wood was intact and had no signs of fungusI was shocked, I was told by Alex that I had fungus on my roof sheathing that penetrated the whole woodAlex had also showed me the long pieces of wood on the side of the house

Contracted service, within hours, contract canceledCompany billed for service not completedCompany billed $Renegotiated and paid $ On Dec 19, 2016, Terminix contracted for a termite/pest inspection for pending sale A Termite inspector sent to home and completed a termite inspection advising standing water and termite infestation was foundInspector produced photosContacted previous home inspector that disputed water damageHe stated no evidence of the damage was foundSpoke to Terminix who immediately scheduled 2nd termite inspector for 2nd inspectionNo evidence of standing water was found; however, found subterranean and dry wood termites and Recommended tenting and under house chemical treatment for a total of $The work was scheduled for Jan On Dec 21, my husband received a phone call to compete under house treatment (hours after the contract was signed) My husband stated no work was authorized without an owner presentThe inspect

I give this company a star ratingtimes I called, times I gave my phone number, times we got disconnected, and times I never got a call back I was a potential new customer, but instead I called [redacted] who has reviews with a star rating, and got same day inspection

Very poor customer service I had the Sentricon bait stations finally installed in I kept getting letters from Terminix that they would upgrade my stations to the Sentricon on the next service First service, no upgrade, received another letter, next service, still no upgrade, received yet another letter If I hadn't happen to be home on the third service, I still wouldn't have gotten upgraded I had to tell the technician about the promised upgrade Now that I have them I can't seem to be able to get Terminix to check the stations On the first check the technician did not have the tools to check all stations or replace one station in the ground I rescheduled a second visit I asked for a call and door bell ring when the technician arrivedI received neither Neither did all my stations get checked I took photo's to document where all the stations were installed and unless they used xray's to check them, many were not checked I called again to schedule another service AGAIN I asked for a phone call and door bell AGAIN, I did not receive one AGAIN, those bait stations were not checked Additionally, when I try to download the full service ticket for those last services, I get a web page error, meaning they don't exists Personally, makes me wonder if they were ever here I was home all day for the last scheduled visits

No start for this company I am very disappointed with this company, I spoke to a representative and we schedule services for 9/19/between 8am-4pm and took my credit card info he confirmed me the the date and timeToday 9/I call to get updates on time just to find out that they had services scheduled for 9/I was placed on hold times for minutes + when requested to speak to a supervisor and I also requested to speak to my local branch supervisorAgents weren't able to get a supervisor on the lineI feel the representative gave me information just to make me commit to the treatment and now that I have a complaint the local branch no one is availableI was assured terminix would show up today and it was a lie and no one was able to help me out and try to send someone out today the company is fast on calling back when you request a quote but not when you encounter issues or have a complaint

I have requested a home evaluation since February and no representative has showed up or call to give my requestThis is bad business If this is a company that supply customer needs I feel they should do just suchThere is no reason why I should be calling this company or times just to request a show of serviceThe appointments are set, but no one shows upI call to complain just for someone to tell me they are checking on it and that I will receive a return phone call that I never receive

Alterra Pest Control sends agents around door-to-door offering their pest services for a very low introductory price and very persistent salesmenYou must read the paperwork carefully since there is a minimum price for their service so if you don't like what they do and cancel after the first treatment, they will want to charge that minimum charge and for me it was $I tried to cancel within a week after the first treatment and was subjected to more high pressure sales and stalling tacticsI thought I had things resolved when I got a phone call telling me the were sending someone to treat my yardI caught the guy before he started and sent him on his way and called the company and told them I did not want their serviceI was told about the minimum charge and I told them I still wanted to cancelThere was a charge on my card so I thought we were doneI then got another phone call that a person would be coming out to treat my houseI called before they sent anyone and told

I have cancelled services for January successfullyHowever, when I called in February to cancel the lady on the phone said she would take care of itHowever, Alterra came the next day even though I had cancelled the services per the usual method which has worked in the pastHowever, the did the services without my consentI told them about it and they sent another bill for about $I cannot afford to continue Order_Number: XXXXXXX Account_Number: XXXXXX

[redacted] Subject: Hardship with Terminex not providing quality service2/2/4/? Advised Terminex I heard scratching noise, heavy thumps and something was jumping.2/24/? Terminex found no traces of anything2/24/? Advised Terminex the sounds became more consistent and frequent.Advised by Terminex Pest Control about a plan for $down and monthly for the pest serviceTerminex stated that it was miceThey found no traces of dropping or signs that they ate into anythingTold them I didn?t think it was miceMarch ? I made four calls advising them that I still heard heavy thumping noisesThey told me they couldn?t send anyone out because it was a weekend or that the noise would go away after they ate the bait because they would be looking for air and waterI kept telling them that I didn?t see any traces of mice and it was very loud noises running in the ceiling and through the walls.April 19, ? I called Termin

Door-to-door salesman came and we signed a trial month contract on 5/14/15.Terminix signed us up for a year and has been drawing from our bank acct On 5/14/15, Terminix salesman Roosevelt P.(XXX-XXX-XXXX) came to our door and we were told that we were signing up for a month trial contract We wrote him a check, thinking it was safer that he would not have access to our credit card infoto keep charging it, and we thought things were set During the months, we had them back a couple times to spray for bees One day a technician showed up and said he was there for the regularly scheduled spraying I explained that we ONLY had the month contract and we weren't having any problems at the moment (no bees) He asked if he could just take a look around anyway, I said, Sure Later that day, I found an invoice in my mailbox Needless to say I was upset The invoice said that the Terminix technician saw a few ladybugs so he put down a few granules and the bill was for $

I had an email confirming an inspection appointment but they never showed up or called I had an email confirming an inspection appointment but they never showed up or called

Was told I was signing up for a one time service, but was unwittingly roped into getting a subscription service When I signed the contractThe way it was explained to me was that If I called him back and asked to stay on it would carry on a subscription serviceOtherwise it would be cancelledI had no intent of getting anything more than a one time spraying of my rental propertyI do not feel I should have to pay for a service I did not want, even If I was baited into signing a contract The salesman misrepresented the terms of the contract in the plainest terms possibleBait and switch comes to mindI shouldn't be forced into a payment because of a poorly trained or dishonest salesman

Did nor perform termite service as per policy I had a years contract with Terminix to treat any termites inside and outside my house A reinspection by two other companies found termites everywhere I called Terminix to treat all that they missed before renewing my policy for another year and they never returned my calls So, I paid another company $to treat the problem I just don't want anyone else to get ripped off like I did

Terminix - Largo collected unauthorized payment Terminix of Largo collected an unauthorized payment of $from my VISA account for annual service I did not sifor, or agree to, for the remainder of FYThe unsolicited unauthorized charge occurred on March 31, 2016, and attempts to contact and/or have the charge expunged have been evasively handled or ignored by local and national Terminix account representativesTo avoid further pilferage of my account I have filed a fraudulent charge action with my creditor and have flagged Terminix as a fraudulent, high-risk perpetrator

We are having problems with bed bugs, paid for the service and it has never been resolved In August we were getting bit by bugsI called Terminix and they said it was fleas and made an appointment to have the home treatedThe appointment was 8/20/and they promised a time between and amAt am, no one had shown, so I called the office and they scheduled me for the wrong timeI waited, and the person that showed was for a termite inspectionI called again and they promised to send someone outA lady arrived and proceeded to tell me, that in order to treat, I had to sign a year contractThe lady on the phone said it was optional, so the lady told me to just sign it and they wouldnt treat without scheduling an appointmentAfter the treatment, we were still being bit, so I called backAnother guy arrived and was confusedHe said they do not spray outside for fleas and that we were set up with the wrong serviceHe sprayed for fleas insideWe were still being b

I prepaid for two wasp control services in July and completed by October I was just charged for a 3rd service that I did not authorize A sales rep came to my door in July He sold me two outdoor pest control services and told me I would be charged for those services upfront with no further obligationBoth services were performed in July and October Today a third service was performed and I was billed $I did not authorize this service and called TerminixI spoke to three different people and they told me I was on a quarterly plan and that they would cancel it but I would still have to pay for the third service I did not requestThey told me the only way to resolve the issue is to talk to the local Terminix branch in my areaI asked for the number and they refusedThey said customers can only call the 1-800-Terminix number and talk to the main switchboardThey requested that the local Denver office call me but I will have to wait for their callIf th

I had an issue with moles in my yardThey came to my house and tricked me into a year subscription for an "Exclusion Service"for ~$They made me digitally signed a contract in a cell phoneI was OK with it as they state they provide THE STRONGEST GUARANTEE IN THE BUSINESS They came to install some cheap mole repellers and said they'd come back after 1-weeksAfter three weeks I contacted them to inform them the mole situation hadn't improveI texted the inspector as well and he'd say they'd come back soonThey didn't Called to cancel the service A day after they call me to inform me the they wouldn't honor their 100% satisfaction guarantee, they wouldn't refund me as "the initial service was completed"This is a rip offReally disappointed