I was very surprised by this company and there Sale Rep Alan ***! He was extremely professional and straightforwardThe price was right and the condition of truck was better then discribedMore importantly Alan did everything he said he would, there were a few things I wanted addressed before agreeing to buyHe took care of it all and the truck was delivered ahead of the estimated delivery timeI will be buying my next truck from them!
Could not be more pleased with Texas Direct They just happened to have the exact car I wanted and their Salesman, Eddie Hernandez could not have been more helpful and professional Transaction was entirely internet and telephone and vehicle was exactly as described, in fact even better
Always double check the paperwork and do not always believe what the salesperson are sayingI took their words for it because of how well known the dealer is in Houston, TXI always asked about title status and if it has been in an accident when buying a used carWell this is what I did and the salesperson replied with Clean Title and no AccidentSo 6months later we decided to buy another car and decided to let *** appraise the value, while we test driveIt came back with an accident in from previous owner and I was very shocked So I look back on the paperwork and there was a paragraph basically saying they are not responsible for what the salesperson saidSO DOUBLE CHECK ON WHAT THE SALESPERSON SAYThe salesperson was no where to be seen when they handed me the keysOverall they are a good dealerI just want buyer to be careful with what the salesperson are saying
I had picked out a vehicle online and spoke to a sales person (Ro ***) early on a SaturdayI met my son there and we asked for Ro and we were well greetedShe was very busy, the whole place was packedShe had more than one customer she was attending to and mostly left us with her assistant, sorry I forgot his nameBut he was very helpful and attentiveRo was too also very helpful and attentive but she was overwhelmedHer assistant did show us the vehicles we kept picking out, they just seem to be getting sold on us until we came to the 5th vehicle and finally ended up leaving with that oneWe were there from about 1:or 1:until almost PMOne thing though that Texas Direct Auto that keeps in tune with the rest of the use car dealerships, they sure do sock it to you when you're downThey will hit with the highest possible interest rate they can if your Credit Score is less than perfectBut, all in all Ro and her helper were very helpful and good until we got to the finance partThey were very nice and helpful in every way
I was a little reluctant to consider purchasing a vehicle on-line, especially with a dealership out-of-state, but from the moment I spoke to Thad *** at Texas Direct Auto, I felt at ease and comfortableThad made my buying experience easy and any question that I had during the entire process he answered and delivered If he didn't have an answer right away, he would find out and he always got back to meThad was easy to get a hold of...always answering my calls and he was professional, courteous and delivered on what he promisedI am very happy with my purchase at Texas Direct Auto and would definitely consider purchasing a another vehicle from them in the futureDon't forget, ask for Thad ***...he will do you right!
Jeff did a great job helping me find a new car! The service was great! My car is awesome! And Jeff made buying it a pleasureThe best buying experience I have ever had hands down! Thanks again Jeff! See you next time I need a new car!
My experience with Texas Direct Auto was top of the line Every part of the trade-in, sales, and financing went perfectly I will do business with Texas Direct Auto anytime and every time! Fiza, in Houston, helped me with every step of the process!
Excellent service from start to finishSalesman Sammy ***, helped me through the whole process and was always available and extremely helpfulHe was friendly, knowledgeable about the vehicles and I never felt pressured or uncomfortableThe only negative I have about the process was being bounced around to multiple people, while at the same time not really knowing what was going onOther than that everything went smooth and I am delighted with my new vehicle
Without a doubt the most frustrating car buying experience everI purchased a Mustang GT from Texas Direct Auto's north location (I-45) in December of and to date (June 2017), I still do not have the plates or title despite numerous e-mails and conversations on the subject over the past months
I have received so much misinformation from them relative to what's going on that I'm convinced that their sales/title departments are either incompetent or pathological liars - I'm unsure as to which
I was a little hesitant at first, but after seeing the vehicle my neighbor purchased and had delivered from TDA, I decided to take a look at what they had to offer At first I could not get anyone to respond to me via the online route so I called and got in touch with Michael *** He was helpful from the start While we could not agree on a price, he was cordial and kept checking with me to see if I was still interested in the vehicle After a week or so I told him that we weren't going to reach a deal Fortunately, two weeks later they dropped the price over $2,(more than I had wanted) and I gave him a call He reserved the vehicle for me over the phone while I was enjoying vacation in Florida A week later the car was delivered to my home Michael was excellent and so was the finance manager, Kaley She was a pleasure to work with and answered every call/question with professionalism and kindness I highly recommend TDA, Michael, and Kaley
Well when you buying the car is all good and friendly but when you need help they won't reply
I been days with expired plates and they can even call me back to give me an answer
I had a great experience at Texas Direct autoMy sales person was Brandon *** and he was beyond helpfulHe answered any questions I had and had a great attitude towards his company and truely loved his jobI will be bringing all my friends to Texas auto direct and definitely to Brandon!
My overall opinion of Texas Direct Auto is very positiveThey must've gathered a panel of people annoyed with the traditional car buying experience and said, "What bugs you?" and then fixed it allThe wait time was minimalI can shop from homeI know my trade when I walk inThere's something for my kid to do, free snacks and even a buzzer instead of glitchy loud speakers to let us know it's our turnZak *** was super low pressure and very friendlyKaley *** was extremey knowledgable and quickI've already recommended this place to my friends and family
I recently purchase a vehicle from Texas Direct Auto and it was a great experienceMy salesman, Tian, was very friendly and helpful in answering whatever questions I hadI didn't ever feel hassled and at the end of the process I walked away feeling like I had received a good dealOverall, a very solid experience
This is our second vehicle from TDAWe had an AWESOME experience! Thad *** was our Sales AssociateAWESOME Guy! He is our GO TO Saleman from now on! From decision to buying he made it fast & easy every step of the way! We felt the need to share our experience beca use he came to our rescue when we had a problem recentlyReading about all the problems and star ratings that people are giving to TDA, you should've dealt with our guy ThadThen you'd have NO COMPLAINTS! We don't like to share but we'll give you this one ***, because as customers WE ARE worth it!
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MORE FAVORITES that made our experience go well! Jose M., Victor Z., Priscilla ***, Alex ***, Mike *** & Ron ***!
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RON ***: Talk about patience this guy has a lot of itI know I can be a (w)itch at timesThis guy really showed an enormous amount of patience with me! Heck I think he exercised every bit of Galatians 5:with me! A rare quality indeed! As a woman, according to my husband, I have the tendency to blow things way out of proportion sometimesThis was one of those timesWhenever I run into a snag, It's a must that I speak to a manager....Period!
Long story short, I was taken care of expediently and efficiently and went on my wayMy only regret was acting a plum fool! I was so ashamed of how I acted that day, I had to go back the following day and apologize face to faceAt first I thought it was a facadeBoy was I wrongHe really is a nice guy! Wow! Double shame : ( but he reassured me and didn't make feel less of a person
My salesman is Eric ***, he is very on point in answering questions and concernsI have bought cars from him and plan to buy more in the near futureGreat experience with every transaction
Thadrick *** was very nice and helpfulI had several issues on my side come up and he just rolled with it and made it workThe whole process was pleasant and smoothedI will be back and have told my buddies and co-workers about TDA and Thad ***
I was very surprised by this company and there Sale Rep Alan ***! He was extremely professional and straightforwardThe price was right and the condition of truck was better then discribedMore importantly Alan did everything he said he would, there were a few things I wanted addressed before agreeing to buyHe took care of it all and the truck was delivered ahead of the estimated delivery timeI will be buying my next truck from them!
Ask for Melvin *** for better serviceHe is so helpful and excellent experience
Could not be more pleased with Texas Direct They just happened to have the exact car I wanted and their Salesman, Eddie Hernandez could not have been more helpful and professional Transaction was entirely internet and telephone and vehicle was exactly as described, in fact even better
Always double check the paperwork and do not always believe what the salesperson are sayingI took their words for it because of how well known the dealer is in Houston, TXI always asked about title status and if it has been in an accident when buying a used carWell this is what I did and the salesperson replied with Clean Title and no AccidentSo 6months later we decided to buy another car and decided to let *** appraise the value, while we test driveIt came back with an accident in from previous owner and I was very shocked So I look back on the paperwork and there was a paragraph basically saying they are not responsible for what the salesperson saidSO DOUBLE CHECK ON WHAT THE SALESPERSON SAYThe salesperson was no where to be seen when they handed me the keysOverall they are a good dealerI just want buyer to be careful with what the salesperson are saying
I had picked out a vehicle online and spoke to a sales person (Ro ***) early on a SaturdayI met my son there and we asked for Ro and we were well greetedShe was very busy, the whole place was packedShe had more than one customer she was attending to and mostly left us with her assistant, sorry I forgot his nameBut he was very helpful and attentiveRo was too also very helpful and attentive but she was overwhelmedHer assistant did show us the vehicles we kept picking out, they just seem to be getting sold on us until we came to the 5th vehicle and finally ended up leaving with that oneWe were there from about 1:or 1:until almost PMOne thing though that Texas Direct Auto that keeps in tune with the rest of the use car dealerships, they sure do sock it to you when you're downThey will hit with the highest possible interest rate they can if your Credit Score is less than perfectBut, all in all Ro and her helper were very helpful and good until we got to the finance partThey were very nice and helpful in every way
I was a little reluctant to consider purchasing a vehicle on-line, especially with a dealership out-of-state, but from the moment I spoke to Thad *** at Texas Direct Auto, I felt at ease and comfortableThad made my buying experience easy and any question that I had during the entire process he answered and delivered If he didn't have an answer right away, he would find out and he always got back to meThad was easy to get a hold of...always answering my calls and he was professional, courteous and delivered on what he promisedI am very happy with my purchase at Texas Direct Auto and would definitely consider purchasing a another vehicle from them in the futureDon't forget, ask for Thad ***...he will do you right!
Jeff did a great job helping me find a new car! The service was great! My car is awesome! And Jeff made buying it a pleasureThe best buying experience I have ever had hands down! Thanks again Jeff! See you next time I need a new car!
My experience with Texas Direct Auto was top of the line Every part of the trade-in, sales, and financing went perfectly I will do business with Texas Direct Auto anytime and every time! Fiza, in Houston, helped me with every step of the process!
Zak Garrison was great
Excellent service from start to finishSalesman Sammy ***, helped me through the whole process and was always available and extremely helpfulHe was friendly, knowledgeable about the vehicles and I never felt pressured or uncomfortableThe only negative I have about the process was being bounced around to multiple people, while at the same time not really knowing what was going onOther than that everything went smooth and I am delighted with my new vehicle
Without a doubt the most frustrating car buying experience everI purchased a Mustang GT from Texas Direct Auto's north location (I-45) in December of and to date (June 2017), I still do not have the plates or title despite numerous e-mails and conversations on the subject over the past months
I have received so much misinformation from them relative to what's going on that I'm convinced that their sales/title departments are either incompetent or pathological liars - I'm unsure as to which
I was a little hesitant at first, but after seeing the vehicle my neighbor purchased and had delivered from TDA, I decided to take a look at what they had to offer At first I could not get anyone to respond to me via the online route so I called and got in touch with Michael *** He was helpful from the start While we could not agree on a price, he was cordial and kept checking with me to see if I was still interested in the vehicle After a week or so I told him that we weren't going to reach a deal Fortunately, two weeks later they dropped the price over $2,(more than I had wanted) and I gave him a call He reserved the vehicle for me over the phone while I was enjoying vacation in Florida A week later the car was delivered to my home Michael was excellent and so was the finance manager, Kaley She was a pleasure to work with and answered every call/question with professionalism and kindness I highly recommend TDA, Michael, and Kaley
Well when you buying the car is all good and friendly but when you need help they won't reply
I been days with expired plates and they can even call me back to give me an answer
I had a great experience at Texas Direct autoMy sales person was Brandon *** and he was beyond helpfulHe answered any questions I had and had a great attitude towards his company and truely loved his jobI will be bringing all my friends to Texas auto direct and definitely to Brandon!
My overall opinion of Texas Direct Auto is very positiveThey must've gathered a panel of people annoyed with the traditional car buying experience and said, "What bugs you?" and then fixed it allThe wait time was minimalI can shop from homeI know my trade when I walk inThere's something for my kid to do, free snacks and even a buzzer instead of glitchy loud speakers to let us know it's our turnZak *** was super low pressure and very friendlyKaley *** was extremey knowledgable and quickI've already recommended this place to my friends and family
Nicole is the best sales rep they haveShe was great throughout the process
I recently purchase a vehicle from Texas Direct Auto and it was a great experienceMy salesman, Tian, was very friendly and helpful in answering whatever questions I hadI didn't ever feel hassled and at the end of the process I walked away feeling like I had received a good dealOverall, a very solid experience
This is our second vehicle from TDAWe had an AWESOME experience! Thad *** was our Sales AssociateAWESOME Guy! He is our GO TO Saleman from now on! From decision to buying he made it fast & easy every step of the way! We felt the need to share our experience beca use he came to our rescue when we had a problem recentlyReading about all the problems and star ratings that people are giving to TDA, you should've dealt with our guy ThadThen you'd have NO COMPLAINTS! We don't like to share but we'll give you this one ***, because as customers WE ARE worth it!
--------
MORE FAVORITES that made our experience go well! Jose M., Victor Z., Priscilla ***, Alex ***, Mike *** & Ron ***!
--------
RON ***: Talk about patience this guy has a lot of itI know I can be a (w)itch at timesThis guy really showed an enormous amount of patience with me! Heck I think he exercised every bit of Galatians 5:with me! A rare quality indeed! As a woman, according to my husband, I have the tendency to blow things way out of proportion sometimesThis was one of those timesWhenever I run into a snag, It's a must that I speak to a manager....Period!
Long story short, I was taken care of expediently and efficiently and went on my wayMy only regret was acting a plum fool! I was so ashamed of how I acted that day, I had to go back the following day and apologize face to faceAt first I thought it was a facadeBoy was I wrongHe really is a nice guy! Wow! Double shame : ( but he reassured me and didn't make feel less of a person
My salesman is Eric ***, he is very on point in answering questions and concernsI have bought cars from him and plan to buy more in the near futureGreat experience with every transaction
Thadrick *** was very nice and helpfulI had several issues on my side come up and he just rolled with it and made it workThe whole process was pleasant and smoothedI will be back and have told my buddies and co-workers about TDA and Thad ***