Texas Direct Auto is a stand up pleasant experience They couldn't make car buying any easier So organized and no pressure Michael *** was my sales person, and he is so helpful and easy going What a great guy I will definitely ask for Michael if and when I ever need the assistance again Thanks !!!
I thoroughly enjoyed my experience with Ro *** from start to finishWe were able to negotiate a great deal on a Infiniti GconvertibleI flew down from Tulsa on and Friday and cruised all the way back homeI will definitely send my friends to her when they are in need of a vehicleThank you Ro and TX Direct Auto!!!
Shelli Ebbs
I am not easily pleased and expect good customer serviceMy salesman Marcos and finance specialist Jerrel were a pleasure to work with and made my car buying experience that much betterI would not hesitate to do business with them again
Awesome first time online car buying experience led by the best salesperson I've ever dealt withNot pushy, very polite and easy to work withI highly recommend using Ro to purchase an automobile from Texas Direct Auto I love the car I bought, it was accurately represented and was a pleasure to purchase!
Zak *** at Texas Direct Auto was a very great salesman, he answered all the questions we had in a professional manner, he never once made us feel pressured to make a sale, a very great personality and as already mentioned very professional, he made us feel very comfortableWe are so glad we had Zak as our salesmanExcellent person!!
Texas Direct Auto is a place where I will make a future purchase, the facility was always clean and everyone was very welcoming, I don't think it was because of making a sale but just because that is the way the employees are and when you have a positive environment you will have a great success for not only the company but the employees as wellKeep up the good work!!!
Just purchased my 2nd car through TDA I had such a wonderful experience from start to finishMy 1st car got totaled, and I still had an active loan with themThat was completely taken care of within the first days of the accidentI obviously needed another vehicle, so I was referred to Eddie ***Eddie absolutely went above and beyond to get my family into the safest, most affordable car possibleAs soon as I mentioned needing another vehicle Eddie called me within the first dayI spoke back and forth with him over the course of the next week asking question after question -expressing concern after concernNot only did I get lighting fast responses, there were always solutions made to my satisfactionI would recommend him to anyone that I know, because I am confident that they will not leave disappointedThanks once again Texas Direct Auto for making me truly feel like a valued customer!!
This was my first experience with Texas Direct Auto, I wasn't sure what to expect, but I was very happy with the car buying processI didn't feel pressured into a certain make or model or car, which is why I found their sales team so wonderfulI went home that day after a few hours with a car that I just lovePlease ask for Michael *** if you decide to head that wayHe contacted me via email after I sent a request to see which cars were available in the Stafford areaHis assistant was ready to help at my appointment time and they were able to get me a good price on the carI would definitely recommend Texas Direct Auto to friends and family, but only to those who can handle that type of environmentI have a handful of friends and family members who's personalities would not mix well with that process they need more "structure" whereas I loved the freedom to drive as many cars as I wanted without a sales rep in the car with meI did my own research on each car I drove, very thorough research, and was fully informed of the pros and cons of each car I droveThat is the only reason I chose a "9" for how likely am I to recommend this business to othersThanks again to Michael and the Texas Direct Auto Team!
I had a great experience for the second time at Texas Direct Auto! My first experience was great!My second one was even better with my sales man JP and finance manager KayleeI love cars and Texas Direct has the best cars and prices! There sales team is extremely helpful and make your car buying experience hassle free! I took a hour drive for the second time to Houston TX and would do it again anytime! Great customer service!
Just got flat lied to from Moises *** one of the salesmanTold me a car was going through quality control and then sold it before he told me it was ready after sending me several emails saying he would let me know about the carWhen I emailed him and asked him about it he said it did not pass the quality control phaseYet I have managers from the same Stafford Store (Rod and Jimmy) saying the car was soldAnd the worst part is he just keeps lying to me trying to save face because he sold a car out from underneath meThere is NO WOW factor with these typical car salesman ***If they can sell the car they don't care who they *** *** Its all about the saleThey don't treat you right by any meansBut I guess when you have so many cars selling a day you can treat people like *** and not careGood to know
Thank you for a great vehicle purchasing experience with Tommy Hat Texas Direct AutoOverall the facility was friendly, the staff knowledgeable, and the service exceeded expectationsIt has been two weeks since I purchased my vehicle and I cannot be happierVehicle is clean, better than advertised, and I will definitely purchase again from Texas Direct AutoA+++
I had picked out a vehicle online and spoke to a sales person (Ro ***) early on a SaturdayI met my son there and we asked for Ro and we were well greetedShe was very busy, the whole place was packedShe had more than one customer she was attending to and mostly left us with her assistant, sorry I forgot his nameBut he was very helpful and attentiveRo was too also very helpful and attentive but she was overwhelmedHer assistant did show us the vehicles we kept picking out, they just seem to be getting sold on us until we came to the 5th vehicle and finally ended up leaving with that oneWe were there from about 1:or 1:until almost PMOne thing though that Texas Direct Auto that keeps in tune with the rest of the use car dealerships, they sure do sock it to you when you're downThey will hit with the highest possible interest rate they can if your Credit Score is less than perfectBut, all in all Ro and her helper were very helpful and good until we got to the finance partThey were very nice and helpful in every way
I was very surprised by this company and there Sale Rep Alan ***! He was extremely professional and straightforwardThe price was right and the condition of truck was better then discribedMore importantly Alan did everything he said he would, there were a few things I wanted addressed before agreeing to buyHe took care of it all and the truck was delivered ahead of the estimated delivery timeI will be buying my next truck from them!
I was a little reluctant to consider purchasing a vehicle on-line, especially with a dealership out-of-state, but from the moment I spoke to Thad *** at Texas Direct Auto, I felt at ease and comfortableThad made my buying experience easy and any question that I had during the entire process he answered and delivered If he didn't have an answer right away, he would find out and he always got back to meThad was easy to get a hold of...always answering my calls and he was professional, courteous and delivered on what he promisedI am very happy with my purchase at Texas Direct Auto and would definitely consider purchasing a another vehicle from them in the futureDon't forget, ask for Thad ***...he will do you right!
I don't have anything negative to say all positive experience my sales rep Jerome Francis was extremely helpfulI highly refined this place to my friends
Could not be more pleased with Texas Direct They just happened to have the exact car I wanted and their Salesman, Eddie Hernandez could not have been more helpful and professional Transaction was entirely internet and telephone and vehicle was exactly as described, in fact even better
Texas Direct Auto is a stand up pleasant experience They couldn't make car buying any easier So organized and no pressure Michael *** was my sales person, and he is so helpful and easy going What a great guy I will definitely ask for Michael if and when I ever need the assistance again Thanks !!!
I thoroughly enjoyed my experience with Ro *** from start to finishWe were able to negotiate a great deal on a Infiniti GconvertibleI flew down from Tulsa on and Friday and cruised all the way back homeI will definitely send my friends to her when they are in need of a vehicleThank you Ro and TX Direct Auto!!!
Shelli Ebbs
I am not easily pleased and expect good customer serviceMy salesman Marcos and finance specialist Jerrel were a pleasure to work with and made my car buying experience that much betterI would not hesitate to do business with them again
Reggie was very helpful and straight to the pointI would definitely contact, Reggie branch at Texas direct auto if I was searching for a nice car
Awesome first time online car buying experience led by the best salesperson I've ever dealt withNot pushy, very polite and easy to work withI highly recommend using Ro to purchase an automobile from Texas Direct Auto I love the car I bought, it was accurately represented and was a pleasure to purchase!
Great car and Eric *** made the buying process super easy!
Zak *** at Texas Direct Auto was a very great salesman, he answered all the questions we had in a professional manner, he never once made us feel pressured to make a sale, a very great personality and as already mentioned very professional, he made us feel very comfortableWe are so glad we had Zak as our salesmanExcellent person!!
Texas Direct Auto is a place where I will make a future purchase, the facility was always clean and everyone was very welcoming, I don't think it was because of making a sale but just because that is the way the employees are and when you have a positive environment you will have a great success for not only the company but the employees as wellKeep up the good work!!!
To did a fantastic job accommodating my needs!
Very pleased and impressed with the entire experience
Just purchased my 2nd car through TDA I had such a wonderful experience from start to finishMy 1st car got totaled, and I still had an active loan with themThat was completely taken care of within the first days of the accidentI obviously needed another vehicle, so I was referred to Eddie ***Eddie absolutely went above and beyond to get my family into the safest, most affordable car possibleAs soon as I mentioned needing another vehicle Eddie called me within the first dayI spoke back and forth with him over the course of the next week asking question after question -expressing concern after concernNot only did I get lighting fast responses, there were always solutions made to my satisfactionI would recommend him to anyone that I know, because I am confident that they will not leave disappointedThanks once again Texas Direct Auto for making me truly feel like a valued customer!!
This was my first experience with Texas Direct Auto, I wasn't sure what to expect, but I was very happy with the car buying processI didn't feel pressured into a certain make or model or car, which is why I found their sales team so wonderfulI went home that day after a few hours with a car that I just lovePlease ask for Michael *** if you decide to head that wayHe contacted me via email after I sent a request to see which cars were available in the Stafford areaHis assistant was ready to help at my appointment time and they were able to get me a good price on the carI would definitely recommend Texas Direct Auto to friends and family, but only to those who can handle that type of environmentI have a handful of friends and family members who's personalities would not mix well with that process they need more "structure" whereas I loved the freedom to drive as many cars as I wanted without a sales rep in the car with meI did my own research on each car I drove, very thorough research, and was fully informed of the pros and cons of each car I droveThat is the only reason I chose a "9" for how likely am I to recommend this business to othersThanks again to Michael and the Texas Direct Auto Team!
I had a great experience for the second time at Texas Direct Auto! My first experience was great!My second one was even better with my sales man JP and finance manager KayleeI love cars and Texas Direct has the best cars and prices! There sales team is extremely helpful and make your car buying experience hassle free! I took a hour drive for the second time to Houston TX and would do it again anytime! Great customer service!
Just got flat lied to from Moises *** one of the salesmanTold me a car was going through quality control and then sold it before he told me it was ready after sending me several emails saying he would let me know about the carWhen I emailed him and asked him about it he said it did not pass the quality control phaseYet I have managers from the same Stafford Store (Rod and Jimmy) saying the car was soldAnd the worst part is he just keeps lying to me trying to save face because he sold a car out from underneath meThere is NO WOW factor with these typical car salesman ***If they can sell the car they don't care who they *** *** Its all about the saleThey don't treat you right by any meansBut I guess when you have so many cars selling a day you can treat people like *** and not careGood to know
Thank you for a great vehicle purchasing experience with Tommy Hat Texas Direct AutoOverall the facility was friendly, the staff knowledgeable, and the service exceeded expectationsIt has been two weeks since I purchased my vehicle and I cannot be happierVehicle is clean, better than advertised, and I will definitely purchase again from Texas Direct AutoA+++
I had picked out a vehicle online and spoke to a sales person (Ro ***) early on a SaturdayI met my son there and we asked for Ro and we were well greetedShe was very busy, the whole place was packedShe had more than one customer she was attending to and mostly left us with her assistant, sorry I forgot his nameBut he was very helpful and attentiveRo was too also very helpful and attentive but she was overwhelmedHer assistant did show us the vehicles we kept picking out, they just seem to be getting sold on us until we came to the 5th vehicle and finally ended up leaving with that oneWe were there from about 1:or 1:until almost PMOne thing though that Texas Direct Auto that keeps in tune with the rest of the use car dealerships, they sure do sock it to you when you're downThey will hit with the highest possible interest rate they can if your Credit Score is less than perfectBut, all in all Ro and her helper were very helpful and good until we got to the finance partThey were very nice and helpful in every way
I was very surprised by this company and there Sale Rep Alan ***! He was extremely professional and straightforwardThe price was right and the condition of truck was better then discribedMore importantly Alan did everything he said he would, there were a few things I wanted addressed before agreeing to buyHe took care of it all and the truck was delivered ahead of the estimated delivery timeI will be buying my next truck from them!
I was a little reluctant to consider purchasing a vehicle on-line, especially with a dealership out-of-state, but from the moment I spoke to Thad *** at Texas Direct Auto, I felt at ease and comfortableThad made my buying experience easy and any question that I had during the entire process he answered and delivered If he didn't have an answer right away, he would find out and he always got back to meThad was easy to get a hold of...always answering my calls and he was professional, courteous and delivered on what he promisedI am very happy with my purchase at Texas Direct Auto and would definitely consider purchasing a another vehicle from them in the futureDon't forget, ask for Thad ***...he will do you right!
I don't have anything negative to say all positive experience my sales rep Jerome Francis was extremely helpfulI highly refined this place to my friends
Ask for Melvin *** for better serviceHe is so helpful and excellent experience
Could not be more pleased with Texas Direct They just happened to have the exact car I wanted and their Salesman, Eddie Hernandez could not have been more helpful and professional Transaction was entirely internet and telephone and vehicle was exactly as described, in fact even better