The College Network

I purchased modules from The College Network to complete and to obtain my associates through Excelsior College in December I found out about the company from nursing school and thought it might be a good fit for me to continue my educationI called the local advisers office and she came out my next availabilityShe went over the basics of the program and how fast and easy the program was and how financing was readily availableI was sold everything sounded legitShe very briefly went over some paper work which she took with herI was left with papers of how much I owe themNo copy of the contractI begin the courses and find myself having difficulty preparing to take examsThe courses were so general I could have googled this information and understood betterI was not confident enough to take any exams (I pay out of pocket for exams)Later I found out through co workers that they had the same problems with college network and that they are not accredited and affiliat

I have reviewed your email dated September 21, pertaining to [redacted] complaint The College Network, Inc(“TCN”) is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level TCN had a 5-Day Cancellation Policy [redacted] did not contact TCN within five business days to cancel her contract [redacted] signed her contract with TCN on April 23, for the purchase of Comprehensive Learning Modules related to the Associate Degree of nursing degree program offered by Excelsior College TCN would like to take this opportunity to remind [redacted] that her TCN program has a “Lifetime Guarantee”, including a testing guarantee**In addition, TCN has developed the Academic Guidance Planner and TCN Resource Center Those features were designed to assist TCN customers in reaching their educational goals The Academic Guidance Planner offers resources to help TCN customers determine what type of learner they are and the best way for them to study, organize their studies, and have a point of reference for their degree program progressionThe TCN Resource Center is a learning environment that allows TCN customers to access their Comprehensive Learning Module program in an online, interactive formatTCN also offers customers online practice testing and the ability to take examinations in the comfort of your home [redacted] program was designed so she can study when she is ready to study; the TCN staff is here to assist her in obtaining her degree Monday-Friday, from 9:a.mto 7:p.m(Eastern Time) TCN hopes that [redacted] will decide to allow us to help her obtain her dream of achieving an advanced degreeTCN’s mission is to make quality education as accessible and affordable as possible for working adults If I can be of further service, please don’t hesitate to contact me Sincerely, Bernard J [redacted] Director of Customer Relations The College Network, Inc 1-800-634- *The College Network, Incis not affiliated, formally or informally, with Excelsior College [redacted] The following is a copy of TCN’s testing guarantee, which is a part of TCN’s contract that customers receive on the day they sign up for their degree program “The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locations If I have not passed the CLEP, DANTES or Excelsior College [redacted] Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taking the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.”

I have reviewed your email dated August 22, 2014 pertaining to [redacted] complaint. The College Network, Inc. (“TCN”) is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations. TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level. TCN had a 5-Day Cancellation Policy. [redacted] did not contact TCN within five business days to cancel her contract. TCN sent [redacted] a check for her LifeSpan Developmental Psychology Test Fee on August 28, 2014. [redacted] enrolled with TCN on July 30, 2013 for the purchase of Comprehensive Learning Modules related to the Associate of Science in Nursing degree program offered by Excelsior College*. TCN would like to take this opportunity to remind [redacted] that her TCN program has a “Lifetime Guarantee”, including a testing guarantee**. In addition, TCN has developed the Academic Guidance Planner and TCNResourceCenter. Those features were designed to assist TCN customers in reaching their educational goals. The Academic Guidance Planner offers resources to help TCN customers determine what type of learner they are and the best way for them to study, organize their studies, and have a point of reference for their degree program progression. The TCNResourceCenter is a learning environment that allows TCN customers to access their Comprehensive Learning Module program in an online, interactive format. TCN also offers customers online practice testing and the ability to take examinations in the comfort of your home. [redacted] program was designed so [redacted] can study when she is ready to study; the TCN staff is here to assist in obtaining her degree Monday-Friday, from 8:00 a.m. to 9:00 p.m. (Eastern Time). TCN hopes that [redacted] will decide to allow us to help her obtain her dream of achieving an advanced degree. TCN’s mission is to make quality education as accessible and affordable as possible for working adults. If I can be of further service, please don’t hesitate to contact me. Sincerely, Director of Customer Relations The College Network, Inc. 1-800-634-1443 [redacted] The following is a copy of TCN’s testing guarantee, which is a part of TCN’s contract that customers receive on the day they sign up for their degree program. “The College Network, Inc. agrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Inc. and assistance in obtaining information and identifying test site locations. If I have not passed the CLEP, DANTES or Excelsior College [redacted] Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taking the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*. Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local area. Approval and assignment of a special tutor is solely at the discretion of The College Network, Inc.”

The College Network Inc(“TCN”) has received and reviewed your email dated May 04, pertaining to [redacted] complaint TCN has sent out the Exam Fee Check requested by *** *** Please feel free to call me in the event you have any additional questions Sincerely, Bernard [redacted] Director Customer Relations The College Network, Inc 1-800-634-

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below I was not aware that there was only a day cancellation periodThe representative that was welcomed into my home did not inform me of thatA period of days is not enough time for anyone to read the material provided by said representative and get familiar with the "program"I am not satisfied with TCN decision as they are still taking money from my account and I am no longer using the productI also feel that the reason I signed on with TCN is because it was my understanding that there were Teachers/Instructors that I could contact if I needed assistanceThat was/is not trueThere are people that answer the phone and read from a book of notesThe response that TCN gave toward my complaint was a generic response, as I am sure there have been manyThe information in TCN response was information that I already gave to The Revdex.com I am still requesting for TCN to discontinue the withdrawal of funds from accountI am sure they are making plenty of money from this scam, but I no longer wish to be a part of itRegards, [redacted] Regards, [redacted]

I have reviewed your email dated April 1, pertaining to [redacted] complaint The College Network, Inc(“TCN”) is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level TCN had a 5-Day Cancellation Policy [redacted] did not contact TCN within five business days to cancel her contract [redacted] enrolled with TCN on November 20, for the purchase of Comprehensive Learning Modules related to the Associates of Science in Nursing degree program offered by Excelsior College TCN would like to take this opportunity to remind [redacted] that her TCN program has a “Lifetime Guarantee”, including a testing guarantee**In addition, TCN has developed the Academic Guidance Planner and TCN Resource Center Those features were designed to assist TCN customers in reaching their educational goals The Academic Guidance Planner offers resources to help TCN customers determine what type of learner they are and the best way for them to study, organize their studies, and have a point of reference for their degree program progressionThe TCN Resource Center is a learning environment that allows TCN customers to access their Comprehensive Learning Module program in an online, interactive formatTCN also offers customers online practice testing and the ability to take examinations in the comfort of your home [redacted] program was designed so she can study when she is ready to study; the TCN staff is here to assist in obtaining her degree Monday-Friday, from 8:a.mto 9:p.m(Eastern Time) TCN hopes that [redacted] will decide to allow us to help her obtain her dream of achieving an advanced degreeTCN’s mission is to make quality education as accessible and affordable as possible for working adults If I can be of further service, please don’t hesitate to contact me Sincerely, Bernard [redacted] Director of Customer Relations The College Network, Inc 1-800-634- “The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locations If I have not passed the CLEP, DANTES or Excelsior College [redacted] Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taking the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.”

The College Network Inc(“TCN”) has received and reviewed your email dated March 24, pertaining to [redacted] complaint TCN is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level [redacted] signed her Purchase Agreement and all applicable documentation for her degree program on March 26, However, as a good corporate citizen TCN is willing to grant [redacted] request for cancellation under the following conditions TCN requests that [redacted] execute TCN’s Release and Settlement Agreement TCN will pay off and close [redacted] outstanding loan balance of approximately $6,with [redacted] Credit Union Monies retained by TCN will be treated as an “Educational Credit” which can be utilized by [redacted] at any time in the future to complete her non Certificate TCN educational program using TCN materials Please have [redacted] call me at her convenience and I will send her TCN’s Release and Settlement Agreement for her review and signature Sincerely, [redacted] Director Customer Relations The College Network, Inc 1-800-634-

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The response provided was very generic and did not address any of the claims made against The College NetworkIn fact, my friend who signed up at the same time as I did is also filing a claim and her response was the exact same generic rebuttal to different complaintsI understand that you are now claiming you are a publishing company but the salesman you employ to represent your company made no such claimHe repeatedly stated there was a close affiliation with Excelsior CollegeThere is no such association or affiliation whatsoeverThe bottom line is you are solely a publishing company with sales representatives pushing a product to make a commissionThe College Network is not an educational institution and the people you employ are not qualified to advise potential students towards a college in which you have no affiliationThis includes the "transcript evaluation" TCN's salesman performedIt was later discovered that his transcript evaluation was completely invalid because they are not qualified to perform transcript evaluations for a college they are not associated with or educational counselors that don't have experience with course equivalancies or standardsI was advised by my salesmen that I met all of the course requirements for the Excelsior College program, this was not the case when I was admitted to Excelsior College Not only has there been fraudulant misrepresentation in this case, the product you are pushing does not live up to the testing standards of Excelsior CollegeAs previously stated in my original claim, I have had to purchase additional study materials to meet the expectations of Excelsior CollegeThe $5000+ loan I am making payments toward is absolutely absurd if I am obtaining a product that does not meet the testing requirements I was led to believe it would I still firmly believe that due to this misrepresentation as an educational institution affiliated with Excelsior College and lack of product standards described above and in my original claim I deserve the money made towards the loan to date returned, cancellation of the contract between myself and The College Network and cancellation of the loan with Southeast Financial Credit Union Regards, [redacted] ***

I have reviewed your email dated June 1, pertaining to [redacted] complaint The College Network, Inc(“TCN”) is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level TCN had a 5-Day Cancellation Policy [redacted] did not contact TCN within five business days to cancel her contract [redacted] signed her contract with TCN on December 15, for the purchase of Comprehensive Learning Modules related to the Bachelor of Science in Nursing degree program offered by Indiana State University TCN would like to take this opportunity to remind [redacted] that her TCN program has a “Lifetime Guarantee”, including a testing guarantee**In addition, TCN has developed the Academic Guidance Planner and TCN Resource Center Those features were designed to assist TCN customers in reaching their educational goals The Academic Guidance Planner offers resources to help TCN customers determine what type of learner they are and the best way for them to study, organize their studies, and have a point of reference for their degree program progressionThe TCN Resource Center is a learning environment that allows TCN customers to access their Comprehensive Learning Module program in an online, interactive formatTCN also offers customers online practice testing and the ability to take examinations in the comfort of your home [redacted] program was designed so she can study when she is ready to study; the TCN staff is here to assist in obtaining her degree Monday-Friday, from 8:a.mto 9:p.m(Eastern Time) TCN hopes that [redacted] will decide to allow us to help her obtain her dream of achieving an advanced degreeTCN’s mission is to make quality education as accessible and affordable as possible for working adults If I can be of further service, please don’t hesitate to contact me Sincerely, Bernard [redacted] Director of Customer Relations The College Network, Inc 1-800-634- [redacted] The following is a copy of TCN’s testing guarantee, which is a part of TCN’s contract that customers receive on the day they sign up for their degree program “The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locations If I have not passed the CLEP, DANTES or Excelsior College [redacted] Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taking the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.”

I have reviewed your email dated August 24, pertaining to [redacted] complaint The College Network, Inc(“TCN”) is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level TCN has a 5-Day Cancellation Policy [redacted] did not contact TCN within five business days to cancel her contract [redacted] signed her contract with TCN on July 12, for the purchase of Comprehensive Learning Modules related to the Associate of Science Degree in nursing offered by Excelsior College* TCN would like to take this opportunity to remind [redacted] that her TCN program has a “Lifetime Guarantee”, including a testing guarantee**In addition, TCN has developed the Academic Guidance Planner and TCN Resource Center Those features were designed to assist TCN customers in reaching their educational goals The Academic Guidance Planner offers resources to help TCN customers determine what type of learner they are and the best way for them to study, organize their studies, and have a point of reference for their degree program progressionThe TCN Resource Center is a learning environment that allows TCN customers to access their Comprehensive Learning Module program in an online, interactive formatTCN also offers customers online practice testing and the ability to take examinations in the comfort of your home [redacted] program was designed so she can study when she is ready to study; the TCN staff is here to assist her in obtaining her degree Monday-Friday, from 9:a.mto 7:p.m(Eastern Time) TCN hopes that [redacted] will decide to allow us to help her obtain her dream of achieving an advanced degreeTCN’s mission is to make quality education as accessible and affordable as possible for working adults If I can be of further service, please don’t hesitate to contact me Sincerely, Bernard J [redacted] Director of Customer Relations The College Network, Inc 1-800-634- [redacted] The following is a copy of TCN’s testing guarantee, which is a part of TCN’s contract that customers receive on the day they sign up for their degree program “The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locations If I have not passed the CLEP, DANTES or Excelsior College [redacted] Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taking the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.”

I have reviewed your email dated February 10, pertaining to [redacted] complaint The College Network, Inc(“TCN”) is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level TCN had a 5-Day Cancellation Policy [redacted] did not contact TCN within five business days to cancel her contract [redacted] enrolled with TCN on December 02, for the purchase of Comprehensive Learning Modules related to the Associate of Science in Nursing degree program offered by Excelsior College* TCN would like to take this opportunity to remind [redacted] that her TCN program has a “Lifetime Guarantee”, including a testing guarantee**In addition, TCN has developed the Academic Guidance Planner and TCN Resource Center Those features were designed to assist TCN customers in reaching their educational goals The Academic Guidance Planner offers resources to help TCN customers determine what type of learner they are and the best way for them to study, organize their studies, and have a point of reference for their degree program progressionThe TCN Resource Center is a learning environment that allows TCN customers to access their Comprehensive Learning Module program in an online, interactive formatTCN also offers customers online practice testing and the ability to take examinations in the comfort of your home [redacted] program was designed so she can study when she is ready to study; the TCN staff is here to assist in obtaining her degree Monday-Friday, from 8:a.mto 9:p.m(Eastern Time) TCN hopes that [redacted] will decide to allow us to help her obtain her dream of achieving an advanced degreeTCN’s mission is to make quality education as accessible and affordable as possible for working adults If I can be of further service, please don’t hesitate to contact me Sincerely, [redacted] Director of Customer Relations The College Network, Inc 1-800-634- [redacted] The following is a copy of TCN’s testing guarantee, which is a part of TCN’s contract that customers receive on the day they sign up for their degree program “The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locationsIf I have not passed the CLEP, DANTES or Excelsior College [redacted] Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taking the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.”

The College Network, Inchas reached a settlement agreement with this customer and we are awaiting customer's return of her signed agreement at this time

The College Network Inc(“TCN”) has received and reviewed your email dated October 06, pertaining to [redacted] complaint TCN is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level [redacted] signed his Purchase Agreement and all applicable documentation for his degree program on September 21, However, as a good corporate citizen TCN is willing to grant [redacted] request for cancellation under the following conditions TCN requests that [redacted] execute TCN’s Release and Settlement Agreement TCN will pay off and close [redacted] loan in the approximate amount of $6,with [redacted] Financial Credit Union Monies retained by TCN will be treated as an “Educational Credit” which can be utilized by [redacted] at any time in the future to complete his non Certificate TCN educational program using TCN materials Please have [redacted] call me at his convenience and I will send him TCN’s Release and Settlement Agreement for his review and signature Sincerely, Director Customer Relations The College Network, Inc 1-800-634-

The College Network Inc(“TCN”) has received and reviewed your email dated December 17, pertaining to [redacted] complaint rebuttal TCN has sent [redacted] Test Fee check she requested twice to her home in [redacted] , Minnesota over the last days Please feel free to call me if you have any additional questions Sincerely, [redacted] Director Customer Relations The College Network, Inc 1-800-634-

The College Network, Inc(“TCN”) has received and reviewed your email dated January 22, 2014, pertaining to [redacted] complaint TCN is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level [redacted] signed her purchase agreement for her Bachelor of Science degree program according to its terms on August 20, At the time she signed her purchase agreement, the program that Ms [redacted] purchased was approved by the California Board of Registered Nursing (the “CBRN”) In December, 2012, the CBRN changed its position and determined that its prior approval was erroneous TCN is working on solutions to this issue TCN believes it has fulfilled its obligations under the contract and that Ms [redacted] is obligated to fulfill its obligations under the contract, specifically to pay TCN for the educational materials and services provided It should be noted that Ms [redacted] ’ contract with TCN under the heading Customer Acknowledgment clearly states that TCN customers understand that “TCN is not responsible for changes to state board of nursing or other regulatory requirements, nor is it responsible for changes to state board of nursing or other regulatory requirements, nor is it responsible for the approval of various programs by any boards or agencies.” However, as a good corporate citizen, and without any admission and without any waiver, at this time TCN is willing to grant Ms [redacted] s’ request for cancellation under the following conditions: Ms [redacted] execute TCN’s Release and Settlement Agreement; and Upon that execution: (a) TCN will refund Ms [redacted] a total of $2,of monies paid to date (b) Monies paid to date by Ms [redacted] under her contract with TCN will be treated as an “Educational Credit” which can be used by her at any time in the future to complete her advanced non-Certificate TCN educational program using TCN materials Please have Ms [redacted] call me and I will make arrangements to forward to her TCN’s Release and Settlement Agreement for her review and approval Sincerely, [redacted] Director of Customer Relations The College Network, Inc 1-800-634- [redacted] The following is a copy of TCN’s testing guarantee, which is a part of TCN’s contract that customers receive on the day they sign up for their degree program “The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locations If I have not passed the CLEP, DANTES or Excelsior College [redacted] Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taKerekes the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.” *The College Network, Incis not affiliated, formally or informally, with ExcelsiorCollege

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below The College Network's e-mail response does not address my complaints at allIt was a generic response that did not even cover any of the issues I addressed with my original e-mailAs of 5/7/I still have yet to receive the check to continue my testing that I ordered on 2/4/I was originally told by the "advisor" who sold me on this program and again at the time when I requested the check that it would arrive in 3-weeksThis is the 13th week since requesting my checkI could have taken a regular course at a school in that amount of timeRepeated attempts to find out the cause for the delay and estimated shipping date have all generated no progress and no real reasons for such an egregious delayThis program was explained to me as something that was flexible, and would adjust to the pace I set forthThat has not been the case at allThese issues also could not have been personally discovered in the 5-day grace period the College Network referenced in their generic responseI still contend that the College Network has misled me and failed to uphold their end of the contractI would like a refund of all payments made thus far, a cancellation of the contract with the College Network and forgiveness of the loan made through the [redacted] Credit Union Regards, [redacted]

I was looking for LPN to RN bridge program,so I came across TCN websiteTheir Rep contacted me using my contact info I left onlineHe talked me into this contract which I thought sounded good and I would be able to graduate nursing school within monthsHe did not explain to me that you are only allowed to cancel the program within daysAfter I enrolled, the information the courses was not enough and hard to understandI called to cancel within two weeks and was told it is too lateNow I am stuck with paying for this loanI studied for one class which I ended up failing because the information wasn't clear enoughI requested exam fees because it is all included in the loan I am paying, it took the one whole year before they could send me a $checkThey are a scam and they should be shut downThey are stealing money from poor peopleI don't even have one class that I got through with them yet I have to pay $and if I don't ,it affects my creditSomeone needs to

The College Network Inc(“TCN”) has received and reviewed your email dated May 06, pertaining to [redacted] complaint TCN will send out the Exam Fee Check requested by [redacted] within the next 10-business days Please feel free to call me in the event you have any additional questions Sincerely, Bernard [redacted] Director Customer Relations The College Network, Inc 1-800-634-

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below As I stated previously, I have absolutely "NO TIME" to spend on these courses, I have also changed my career and nursing is not it Again, I paid for courses and only tested out of 2, I should be reimbursed for the unused courses and I believe it's a crime to keep the fee and the productIn the beginning, I was recommending this company, now I will warn people to stay clear, as I believe it is a scam, especially since they are not actually affiliated with any college Regards, [redacted]