The College Network

The College Network representative was a fast talking individual that implied the program will assist you with the RN program at Excelsior as well as assisting you with college coursesI signed up with the college network, the rep ask to retrieve my transcripts from a previous college in which they acquiredI contacted Excelsior and received information they are not affiliated with the college networkI then called both The college network and Southeast financial to cancel the contract and was informed it was after the three days, I am now paying monthly to this financial institution for a program I have begunThis has been a complete nightmare and a scam on behalf of The college network and Southeast financialI had been informed by a rep from southeast financial that several individuals have made inquiries for retribution against both of these companiesThe college network are fast talking,roping words in circles until the end of conversation all I heard was fulfilling my goal

I joined the College Network last yearWhen I joined, a representative came to my home and led me to believe they were part of Excelsior CollegeI did not know they were not part of Excelsior until I had signed the contract At this time I was told that the college network had help and tutors available online when neededThey are not available when needed and they are not ExcelsiorI have tried to email with network issue but was not helpedI have not been able to log into their site for over months

The College Network is a scamThe study guides do not mat h the test and they state that you will be accepted I to Indiana State and there is no guarantee you will get in

In I purchased multiple learning modules from the College NetworkI purchased the modules based on an unofficial review of my transcriptsMy official transcripts were not reviewed until almost one year laterAfter the official review of my transcripts, The College Network determined that I did not need all the courses I had purchasedI then received an adjustment, or credit back to my account for approximately $4, In 2014, I paid off my loan through South East Financial, the credit union that I financed the learning modules throughI have maintained a zero balance with the College Network since this time Currently, I have two outstanding issues with the College Network that require further action: In November I took the Life Span and Development Psychology ExamI requested the exam fee check in November in the sum of $As of today, April 21, The College Network shows the check as processingI have called over times to check the status a

The College Network Inc(“TCN”) has received and reviewed your email dated June 02, pertaining to [redacted] complaint TCN has offered [redacted] the option to cancel her contract, TCN is awaiting a response from [redacted] *** Please feel free to call me if you have any additional questions Sincerely, [redacted] Director Customer Relations The College Network, Inc 1-800-634-

I filed a complaint about this same issue back in August and was told that my check would be released within 10-days of the letterIt is now October and I have yet to received my test fee checkI have tried to follow up with customer service and they state it is still being processed I would like my check mailed to me.Regards, [redacted]

The College Network Inc(“TCN”) has received and reviewed your email dated May 22, pertaining to [redacted] complaint TCN sent one Exam Fee to [redacted] recently and will send out another Exam Fee to [redacted] soon Please feel free to call me in the event you have any additional questions Sincerely, [redacted] Director Customer Relations The College Network, Inc 1-800-634-

The College Network Inc(“TCN”) has received and reviewed your email dated August 06, pertaining to [redacted] complaint I sent a follow up email to TCN’s Accounting Department, Exam Fee check(s) requested by [redacted] will be sent out soon Please feel free to call me in the event you have any additional questions Sincerely, Bernard [redacted] Director Customer Relations The College Network, Inc 1-800-634-

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I spoke with Mr [redacted] on 12/9/and we agreed he would send me the agreement, he did not say when or how, I assumed it would be here by now if by mail or I would have been able to review it via e-mailI'm not able to get in touch with him by phone and leaving voice mails is in vainI would like to have this agreement soon for my review since it has been days since we spokeThank you for the prompt action Regards, [redacted]

I have reviewed your email dated August 20, pertaining to [redacted] complaint The College Network, Inc(“TCN”) is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level TCN had a 5-Day Cancellation Policy [redacted] did not contact TCN within five business days to cancel his contractTCN will be sending out [redacted] Test Fee for LifeSpan Developmental Psychology shortly [redacted] enrolled with TCN on June 11, for the purchase of Comprehensive Learning Modules related to the Associate of Science in Nursing degree program offered by Excelsior College* TCN would like to take this opportunity to remind [redacted] that his TCN program has a “Lifetime Guarantee”, including a testing guarantee**In addition, TCN has developed the Academic Guidance Planner and TCNResourceCenter Those features were designed to assist TCN customers in reaching their educational goals The Academic Guidance Planner offers resources to help TCN customers determine what type of learner they are and the best way for them to study, organize their studies, and have a point of reference for their degree program progressionThe TCNResourceCenter is a learning environment that allows TCN customers to access their Comprehensive Learning Module program in an online, interactive formatTCN also offers customers online practice testing and the ability to take examinations in the comfort of your home [redacted] program was designed so [redacted] can study when he is ready to study; the TCN staff is here to assist in obtaining his degree Monday-Friday, from 8:a.mto 9:p.m(Eastern Time) TCN hopes that [redacted] will decide to allow us to help him obtain his dream of achieving an advanced degreeTCN’s mission is to make quality education as accessible and affordable as possible for working adults If I can be of further service, please don’t hesitate to contact me Sincerely, Director of Customer Relations The College Network, Inc 1-800-634- [redacted] The following is a copy of TCN’s testing guarantee, which is a part of TCN’s contract that customers receive on the day they sign up for their degree program “The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locations If I have not passed the CLEP, DANTES or Excelsior College [redacted] Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taking the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.” *The College Network, Incis not affiliated with ExcelsiorCollege

The College Network Inc(“TCN”) has received and reviewed your email dated April 1, pertaining to [redacted] complaint I have sent the TCN accounting department a follow up email regarding [redacted] Exam Fee check to ensure it is sent shortly Please feel free to call me in the event you have any additional questions Sincerely, Bernard [redacted] Director Customer Relations The College Network, Inc 1-800-634-

The College Network Inc(“TCN”) has received and reviewed your email dated February 13, pertaining to [redacted] complaint rebuttal TCN will be sent [redacted] an exam fee check for Health Differences Across the Lifespan II for $on February 20th Please feel free to call me in the event you have any additional questions Sincerely, Bernard [redacted] Director Customer Relations The College Network, Inc 1-800-634- &nbs

I have reviewed your email dated December 17, pertaining to [redacted] complaint The College Network, Inc(“TCN”) is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level TCN had a 3-Day Cancellation Policy [redacted] did not contact TCN within three business days to cancel her contract Emily Whitaker enrolled with TCN on December 27, for the purchase of Comprehensive Learning Modules related to the Associate of Science in Nursing degree program offered by Excelsior College* TCN would like to take this opportunity to remind Emily Whitaker that her TCN program has a “Lifetime Guarantee”, including a testing guarantee**In addition, TCN has developed the Academic Guidance Planner and TCN Resource Center Those features were designed to assist TCN customers in reaching their educational goals The Academic Guidance Planner offers resources to help TCN customers determine what type of learner they are and the best way for them to study, organize their studies, and have a point of reference for their degree program progressionThe TCN Resource Center is a learning environment that allows TCN customers to access their Comprehensive Learning Module program in an online, interactive formatTCN also offers customers online practice testing and the ability to take examinations in the comfort of your home [redacted] program was designed so [redacted] can study when she is ready to study; the TCN staff is here to assist in obtaining her degree Monday-Friday, from 8:a.mto 9:p.m(Eastern Time) TCN hopes that [redacted] will decide to allow us to help her obtain her dream of achieving an advanced degreeTCN’s mission is to make quality education as accessible and affordable as possible for working adults If I can be of further service, please don’t hesitate to contact me Sincerely, [redacted] Director of Customer Relations The College Network, Inc 1-800-634- [redacted] The following is a copy of TCN’s testing guarantee, which is a part of TCN’s contract that customers receive on the day they sign up for their degree program “The College Network, Incagrees to provide to all customers in good standing the following support for the Comprehensive Learning Modules purchased as long as I have taken at least one of the tests related to the Comprehensive Learning Modules purchased every twelve months from the purchase date forward: Free updated versions of the Comprehensive Learning Modules (shipping and handling may apply) for the duration of my testing program with The College Network, Incand assistance in obtaining information and identifying test site locations If I have not passed the CLEP, DANTES or Excelsior College [redacted] Exam for a particular TCN Comprehensive Learning Module after two attempts, TCN will pay the future cost of re-taking the exam in question, up to the maximum attempts allowed (if any) by CLEP, DANTES, or Excelsior College*Additionally, TCN will provide me with specific study plans with one of its Academic Advisors and/or the use of an approved tutor in my local areaApproval and assignment of a special tutor is solely at the discretion of The College Network, Inc.”

the College Network told me that they were affiliated with Excelsior CollegeI was encouraged to purchase there products and they would assist me in completed to necessary coursework to get into a nursing programI resent discovered that Excelsior college has no connection with College Network after investing nearly $5,

The College Network Inc(“TCN”) has received and reviewed your email dated June 17, pertaining to [redacted] complaint TCN will send out money owed to [redacted] from the downward adjustment on her account soon Please feel free to call me in the event you have any additional questions Sincerely, Bernard J [redacted] Director Customer Relations The College Network, Inc 1-800-634-

I signed up with the college network March 15, 2013, right after I received my LPN license I was told that The College Network was associated with Excelsior and that they have all the references that I needed to pass test and to get my RN I jumped right into the studies I wanted to get going and get done so I could support my kids and myself When I got done with the module and seen how much the test were I was shocked I paid for the test and went to a local college and took it The exam was nothing like what I had been studying I called The College Network and they said that they had faith in me that I would do better on the next testI found it hard coming up with the money for the test, so on 6/13/I signed a paper to add an additional onto my loan to cover my test I was told that when I was ready for a test to call, The College Network would send me a check and then I can use that to pay for the test I received checks totaling and still failed th

The College Network Inc(“TCN”) has received and reviewed your email dated May 26, pertaining to [redacted] complaint TCN is an educational services and eLearning company which provides study material and support to help its customers pass college equivalency examinations TCN has assisted many customers in obtaining their degrees at the Associate, Bachelor’s or Master’s level [redacted] signed her Purchase Agreement and all applicable documentation for her degree program on April 5, However, as a good corporate citizen TCN is willing to grant [redacted] request for cancellation under the following conditions TCN requests that [redacted] execute TCN’s Release and Settlement Agreement TCN will recall and close [redacted] loan in the approximate amount of $4,with American Credit Exchange, Inc Monies retained by TCN will be treated as an “Educational Credit” which can be utilized by [redacted] at any time in the future to complete her non Certificate TCN educational program using TCN materials Please have [redacted] call me at her convenience and I will send her TCN’s Release and Settlement Agreement for her review and signature Sincerely, [redacted] Director Customer Relations The College Network, Inc 1-800-634-

YRevdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until April 30, 2015, for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

When I first met with a representative from this company I was told that all the test were paid forI have now learned that each test cost over $not including the fee from the university that I want the results to go toWhenever the representative called to go over signing paperwork with me, I explained to him that I was at work and did not have time to fully look through the contractHe told me that if I didn't sign the papers that day, that the price would go up and I would miss out on a "great deal"I feel that I was mislead and pushed into joining a program that was full of promisesI was unaware that in no way would I be affiliated with an actual university unless I want to take out another $5,loanBasically, I am still paying monthly payments for overpriced study guides$5,to be exact for study guides

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolvedRegards, [redacted] ***