The Credit Pros

Dear Revdex.com, The Credit Pros fulfilled their responses, provided the appropriate refund and cancelation confirmationThank youPlease close this ticket [redacted]

I signed up with the credit pros with the promise of good customer service, sound advice and a clean credit reportI stayed with the credit pros for a little over a year before I realized that these promises were unfulfilledI did have several negative issues from recent transactions on my report but if they are such pros they should have known that it would take years to to clean up and that even that was not guaranteedAfter paying allotments for a year My credit was nowhere in site of cleaned, I experienced bad customer service for the client care reps have attitudes, the company never returns calls after they lock on to your bank account and they gave me bad credit advice by referring me to a shady online shopping club called "AddvantageUSA" who who sells ridiculously priced junk with the promise of giving you a good credit report every monthNeedless to say "AddvantageUSA" did not forfill eitherI paid off $dollars in installments every month a for a cookware set and they never reported anything to the credit bureausI called to complain"AddvantageUSA" stopped answering there phone lines so I sent the Cookware back and filed a complain with my credit card provider to which "AddvantageUSA" never respondedWhen my refund was approved from my bank then "AddvantageUSA" responded by trying to ruin my credit by reporting negatively to the credit bureausIt was and would continue to be expensive to stay with The Credit Pros so after several complaints with no closure and no return calls from them I got fed up and cancelledI received confirmation and everything from themThe Credit turns then turned around and charged my account again and tried to justify itOf course I disputed this with my bank and was refunded the last chargeI did not get reimbursed for the over $dollars I paid them over the time I was with them or the bad experience with there referral to "AddvantageUSA"If I have to keep paying all this money I should have just payed off the original creditor instead of themThis was an overall Bad experience and I do not recommend this company for any of there services

In response to complaint, we have attempted on numerous occasions to rectify with the client, and none of our calls have been returned nor texts emails and notes answeredWe are requesting that Mr [redacted] contact us directly so that this issue can be resolvedClient can contact us at [redacted] request Customer ServiceWe are ready and willing to speak Client was contacted on 2/26/voice mail and note client portal Client contacted on 2/27/voice mail and note client portal Client contacted on 2/28/voice mail and note client portal Client contacted on 3/3/ Client contacted on 3/4/voice mail and note client portal

I am declaring that [redacted] Auto Protection is a fraudulent organization and has caused financial harm to me and my family by refusing to pay for a claim for repair of Toyota Camry by [redacted] Toyota of San AntonioSynopsis: Administrators of this plan demanded receipts for oil changes for a yearThese were providedThey then disputed the oil change intervals with Toyota service personnelI have never used anything but synthetic oil which manufacture states there can be a 10000-mile interval between service"RAP" sent out an inspectorToyota service personnel Gilbert Galvan said the inspector agreed that the torque converter needed to be replacedWe do not know what the inspector told "RDP"From the very beginning, "RDP" were looking for excuses to deny the claimThen, they denied the claim based on a clause that states if there is a factory defect cove [redacted] by an extended warranty, they can deny payingThere was a recall for a software update for the torque converter shudd

These guys are greatI worked with another company for almost years and my scores got worseI have been with The Credit Pros for almost months now and my scores have skyrocketedThe advice given to me and the follow up from my counselors has been greatAt the rate they are resolving issues I see no reason to not be in a house early next year

Clam Complaint – Contract # CGC– Unjustified Denial Dear MrElijah Norton and Mr [redacted] On Saturday 8/25/the vehicle listed on this contract incurred an emergency repair Early on this morning my wife and I loaded our pickup truck to make the mile round trip move our daughter inteo her dorm roomUpon starting the truck up, I noticed a “check engine” light was on and that the truck was idling quite roughlyRather than risk breaking down or causing any further damage to the truck, I decided to drive the mile it was to my local Nissan DealershipAs you can imagine, their service department was very busyPat, my service adviser at Auto Nation Nissan of Chandler, AZ was twice unable to reach your claims phone line (800-907-0870) to obtain repair authorizationUnfortunately, your office is not open to receive calls from either the Dealership Service Departments that are open on the weekends or your customersI had to make a choice of having it repaired or

Mr [redacted] , We at The Credit Pros were very sorry to hear about your circumstances and although we only bill after work was done which was what was communicated by one of our teamWe as a company must evaluate each situation individually and based on that I have submitted a request that those funds be returned because we always do the right thing when it comes to our Credit Pros Family (our clients)I hope you can accept this as an acceptable response and the billing department will process an email for you by morning Thank you again and please let us know if at any time we can help, that would be our pleasure Kindest Regards, Gene [redacted]

Excellent Company!! I highly recommend The Credit ProsI have had immediate results within daysThey are professional, knowledgeable and have done exactly what I have expected and asked of them

Great Service!! After one month my credit score is up points and my credit report is almost completely cleaned upThanks!!

I bought a policy from a broker AutoPom from CarguardCarguard has been giving me the run around since July I took the car in for defective front strut assembliesThe dampeners are bad and the car sounds like a year old Honda ready for the junk yardNot a 100K MercedesThey denied my claim the first timeWaited and took it back in Sept and now in NOV and DECThey keep denying claims but finally after a REAL honest inspector came they decided to replace one front strut assembly and wanted to see if that would take care of the problemWell, they inspector told them both but they went with what Mercedes had told them instead and replaced the RH sideNow, half the issue is goneCeCi Harris the head boss now claims there is nothing wrong with the LH strut but was clearly in full knowledge of the problem and refuses to replace the strutI am pretty wealthy and will be buying and replacing the strut myself because I have been without the car for a total of months, since J

I can not find ONE SINGLE negative thing to say about The Credit Pros They did, in weeks, what would have taken me a year or more As a victim of ID theft, I was struggling to figure things out I now have no negative action against me and I could not be happier HIGHLY RECOMMEND The Credit Pros Total Appreciative, Christopher Di Gaetano

We have provided the client and his spouse an update on their file to show progress, and I corresponded with the client letting them know they would not be billed for future services and have wiped their past due invoice away as per the request resolution requested by the consumer in their complaintI directly email clients and let them know they had no monies due to The Credit ProsI provided the updated to show proof of work and my email was acknowledgedWe know the client as [redacted] [redacted] not [redacted] as the consumer reports to the Revdex.comI let the consumer know via email we would still provide advisement even though account was closed at their request

We spoke to client(***) everything was resolvedNo further action required Best,

Client was billed in error and we returned the funds prior to complaint being filedA copy of the return receipt was sent to the client to confirm that they had received funds back into their account Thank you, [redacted] Client Relationship Manager The Credit Pros

My name is [redacted] JrI’m a retired U.SArmy 82nd Division Paratrooper here in FtBragg/Fayetteville NCOn April 2017, I brought an extended warranty for my wife BMW 335I with AutoPomI made my payments of $monthly and my day waiting period and 1,milesSo far so goodMay I call Carguard spoke with an adjuster by the name of David ThomasI inform him I was having problem with the carI took the car to my mechanic and he informs me the water pump was badI let David knew and he said no problem I’m coverMay David was requesting maintenance work done on the carI told David I can’t speak for maintenance that was done before I purchase the car only what I had done according to what the on board computer tells meI sent David the info via email and he told me he will have his supervisor review the documents and get back with meMy wife May went to rent a car from Enterprise because we knew that it wouldn’t take no more than a

DO NOT, UNDER ANY CIRCUMSTANCES, BUY A WARRANTY FROM CARGUARD OR RED AUTO. This company is a scam. GET AN INSPECTION ON THE EFFECTIVE DATE OF YOUR POLICY TO PROTECT YOURSELF. They will not pay despite the fact that I followed the contract's guidelines and their own inspector's report states my repairs are not pre-existing conditions. Don't bother calling, you can't get in touch with anyone of any decision-making power. Here are email addresses worth trying: [redacted] (seller of policy not honored) [redacted] Here's the information related to the business for filing a complaint (it can be hard to track down): Business Entity Search Date: 08/15/2018 Be advised the business information on this page is for summary informational purposes only. It is not an official filing with the Secretary of State's office and should not be relied on as such. Please view actual documents filed by customers with the secretary of State's office to ensure accurate information. When filing a Uniform Commercial Code statement on an entity, consult with your attorney to ensure the correct debtor name. Business Summary Current Entity Name Business Entity ID Number CARGUARD ADMINISTRATION INC 7868391 Current Mailing Address: [redacted] , LEAWOOD, KS 66224 Business Entity Type: KANSAS FOR PROFIT CORPORATION Date of Formation in Kansas: 01/28/2015 State of Organization: KS Current Status: ACTIVE AND IN GOOD STANDING Resident Agent and Registered Office Resident Agent: ROBERT G NORFLEET Registered Office: [redacted] , LEAWOOD, KS 66224 Annual Reports The following annual report information is valid for active and delinquent status entities only. Tax Closing Month: 12 The Last Annual Report on File: 12/2017 Next Annual Report Due: 04/15/2019 Forfeiture Date: 07/15/2019

The Above client ( [redacted] ***) Requested to cancel on August 1st which was a week before his monthly payment was due (August 8th)The Client was still responsible for the payment because we bill in arrears for work already done the month priorTo resolve this issue a refund was already submitted for clientClient can expect to receive funds back within the next 7-business daysFile has been cancelled since initial request Best, [redacted] Client Relationship Manager ###-###-####

I recently made my first claim for a failed A/C system after paying the policy for about a year The customer service were pleasant to talk to but contradicted each other and lied about coverage Delay's in getting the adjuster/mechanical inspector to the shop cost time and money to address costs for component breakdown requested by the original claim adjusterAt the end of the claim a supervisor said they do not require breakdown and will not pay, even though I and the dealership representative qualified that on the phone together when directedIts seemed crazy as the leak was visible The service rep and I separately had to keep calling for resolution Needless to say they didn't cover the costs they insisted onThough they did pay for part of the failure My concern after reading the Car Guard complaints is I see a standard operating practice that is designed to refuse customer claims and refer to the seller for reimbursement if not satisfiedThis is further reinforc

I would definitely recommend the service! Over 70% of the negative content was removed from all major reporting agencies within months! The service and tools to monitor their progress are outstanding!

Yes you guys are awsomeAt first I wasn't sure about itBut low and behold you guys proven me wrong..you guys rockSix delation in two months.I'm jumping for joy right nowThank you credit prosLooking for more postive results