First I would like to apologize for the experienceIf you could provide your order number to our Live Agents who can be found on our website from 9am-10pm EST they will either help locate your order, reorder or provide a refund if needed
Please contact [redacted] for further assistanceIf you have any saved chats from your experience with your customer service representative please forward that in your email as well
We have recently switched management and would like to rectify an issues that may have been lost in transit or lost during fulfillmentPlease contact [redacted] for additional assistance
Complaint: [redacted] I am rejecting this response because: I have spoken to several people concerning the quality Issue and if the company responded in a timely manne , I may have been able to get a full refund Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] Here is the order number along with the complaint they have requestedThank you Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Thank you for reaponding backI guess I had to filed a complaint so you guys speed up your warehouse shipping employeesI received confirmation Thank you Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Complaint: [redacted] I am rejecting this response because: I have reached out to your company for assistance multiple times to no avail Emails/facebook chats and the like never received a responseNo action was taken on your end Nothing has happened because of it Thus why I am going through the Revdex.com Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Complaint: [redacted] I am rejecting this response because:I have already contacted them several timesPlus I'm not in the US and I can't a afford an international callThey don't say anything about how they plan to resolve my issue in their answerPlease help me get my money back, thank you Regards, [redacted]
I do want to first apologize for any customer issuesAfter transitioning management we are doing our due diligence to correct any issues that we canFor any orders that were affected due to prior management is implored to contact our returns line at [redacted] with the subject line Revdex.com Related for further assistanceIf the customer considers the items they purchased we will guarantee their satisfaction and if a refund is eligible and owed we will process as wellWe have created new protocol which can be found on our FAQ and Returns Policy section of our site to help aid customers in procedures and processes
After locating the order and reviewing tracking it appears the items were delivered to the address provided by the customerWe do apologize for the delay as the customer stated there was an error in one tracking but the secondary tracking provided shows successfully delivery which is also stated by DHL carrier service
Good Afternoon, After reviewing the order and complaint it appears that a package was successfully deliveredWe apologize for the delay in shipping as we had some logistical eras that we have since corrected
Complaint: [redacted] I am rejecting this response because:Hello, I received the message about this complaint being closed but the business never handled the situation to my satisfactionI sent the images to Mike at The Perfect Sculpt and he told me that they could only send me a new item, to which I agreed, but then he told me that they didn't have the size I had ordered in stockI asked him to keep me apprised of a shipping date but he never responded back to me and I've yet to hear anything sinceThe email correspondence with Mike was on October 27thI was told that if I emailed you to explain that I was waiting to respond back to the Revdex.com until the situation was handled to my satisfaction that you could reopen the complaintI apologize for not getting back to you sooner Regards, [redacted]
Please contact [redacted] for assistance
Using the tracking information provided by *** your item is in transitUse tracking [redacted]
I apologize for the experienceWe have transitioned to a new team of agents [redacted] for further assistance
First I would like to apologize for the experienceIf you could provide your order number to our Live Agents who can be found on our website from 9am-10pm EST they will either help locate your order, reorder or provide a refund if needed
Contact [redacted] for further assistance
Please contact [redacted] for further assistanceIf you have any saved chats from your experience with your customer service representative please forward that in your email as well
We use our live chat located on our website to rectify any consumer issues however email [redacted] for further assistance
We have recently switched management and would like to rectify an issues that may have been lost in transit or lost during fulfillmentPlease contact [redacted] for additional assistance
Complaint: [redacted] I am rejecting this response because: I have spoken to several people concerning the quality Issue and if the company responded in a timely manne , I may have been able to get a full refund Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] Here is the order number along with the complaint they have requestedThank you Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Thank you for reaponding backI guess I had to filed a complaint so you guys speed up your warehouse shipping employeesI received confirmation Thank you Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
the customer was given the desired refund, so we ask that this review be taken down as her demands were met and the refund issued
Complaint: [redacted] I am rejecting this response because: I have reached out to your company for assistance multiple times to no avail Emails/facebook chats and the like never received a responseNo action was taken on your end Nothing has happened because of it Thus why I am going through the Revdex.com Regards, [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Complaint: [redacted] I am rejecting this response because:I have already contacted them several timesPlus I'm not in the US and I can't a afford an international callThey don't say anything about how they plan to resolve my issue in their answerPlease help me get my money back, thank you Regards, [redacted]
I do want to first apologize for any customer issuesAfter transitioning management we are doing our due diligence to correct any issues that we canFor any orders that were affected due to prior management is implored to contact our returns line at [redacted] with the subject line Revdex.com Related for further assistanceIf the customer considers the items they purchased we will guarantee their satisfaction and if a refund is eligible and owed we will process as wellWe have created new protocol which can be found on our FAQ and Returns Policy section of our site to help aid customers in procedures and processes
After locating the order and reviewing tracking it appears the items were delivered to the address provided by the customerWe do apologize for the delay as the customer stated there was an error in one tracking but the secondary tracking provided shows successfully delivery which is also stated by DHL carrier service
Good Afternoon, After reviewing the order and complaint it appears that a package was successfully deliveredWe apologize for the delay in shipping as we had some logistical eras that we have since corrected
Complaint: [redacted] I am rejecting this response because:Hello, I received the message about this complaint being closed but the business never handled the situation to my satisfactionI sent the images to Mike at The Perfect Sculpt and he told me that they could only send me a new item, to which I agreed, but then he told me that they didn't have the size I had ordered in stockI asked him to keep me apprised of a shipping date but he never responded back to me and I've yet to hear anything sinceThe email correspondence with Mike was on October 27thI was told that if I emailed you to explain that I was waiting to respond back to the Revdex.com until the situation was handled to my satisfaction that you could reopen the complaintI apologize for not getting back to you sooner Regards, [redacted]