[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I do see that your order was delivered on 1/3/17. I have provided you with the tracking link below. Thank you and we appreciate your...
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I have personally looked into your order and see that the first part was shipped on 1/3/17 and I have provided you with the tracking link below. You will receive an email as soon as your backordered...
product is shipped which should be in the next few days. Thank you and we appreciate your business[redacted]
[redacted] Thank you for reaching out to us and for your recent purchase. I apologize for the inconvenience and confusion regarding your order. I have personally looked into your order and do see that it was split into two different shipments. I also looked at the tracking numbers for both and they...
are different. I listed both below for your reference. Both packages have an expected delivery date of November 14th. Please let us know if you need any additional information. Thank you and we appreciate your business. [redacted]
A rep has been assigned to handle your case immediately with you via email and a phone call is applicable at your request with that rep to resolve your case in its entirety. That rep will be contacting you shortly and if you have any questions, they can certainly assist you. Thank you.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
I have received my order in full now.
Regards,
[redacted]
A refund has been issued with expedited attention from [redacted] and the finance team. The pending status was a delay in the system that postponed the refund on time. All matters of that have been assessed and this one has been handled manually to ensure it was completed. Thank you.
[redacted] Thank you for reaching out to us and for your recent purchase. We are so sorry to hear that your order did not ship within the time frame listed on our website. I have personally looked into your account and see that your order has been cancelled and a refund request has been submitted....
Please allow 24-48 Business Hours for the funds to be deposited back into your account. Please let us know if there is anything else we can further assist you with. Thank you and we appreciate your support.
Complaint: [redacted]
I am rejecting this response because: you obviously sent out the order AFTER I had posted my complaint here and simply stated in an email to you before complaining here that I did not want my order and I wanted a refund. I will be sending it back united and I expect a prepaid shipping label sent to my email.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: I did receive a facebook message from Shredz yesterday but I have yet to receive any kind of information that my order has been processed or shipped so until then I would like for this case to be kept open
Regards,
[redacted]
[redacted]Thank you for reaching out to us and for you recent purchase. We apologize for the delay in your order. I do see that one of our Customer Service Representatives Amy has reached out to you in regards to your order and have provided you with an update. Thank you and we appreciate your...
Hello, Thank you for reaching out to us. We apologize that you have still yet to receive your refund. We have contacted our Finance Department to expedite your refund and to have it processed through our system by the end of the business day today (September 9th, 2016) You should receive an...
email confirmation once it is completed. Please feel free to reach back out to us with any questions or concerns.Thank you
[A default letter is provided here which indicates your acceptance of the business's...
response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Customers order has been shipped this week to them and all items cleared for processing. Tracking was emailed to customer at this time as well. [redacted]
[A default letter is provided here which indicates your...
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because:
This company is garbage. And just so you're aware, because I paid with PayPal, I actually did get a refund for it.Thanks anyway(:
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I do see that your order was being held up for a backordered item. We are able to separate this item from your order and ship all available products asap and then once this item is replenished (within...
the next few days) that will ship automatically. Please let us know what you would like to do.Thank you and we appreciate your business
The rep in which you have been in contact with has been informed of the matter and will be contacting you to better assist you with returning your order as you requested. A refund will be imposed on the return of the items. Thank you.
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I do see that your order was delivered on 1/3/17. I have provided you with the tracking link below. Thank you and we appreciate your...
business. [redacted]
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I have personally looked into your order and see that the first part was shipped on 1/3/17 and I have provided you with the tracking link below. You will receive an email as soon as your backordered...
product is shipped which should be in the next few days. Thank you and we appreciate your business[redacted]
[redacted] Thank you for reaching out to us and for your recent purchase. I apologize for the inconvenience and confusion regarding your order. I have personally looked into your order and do see that it was split into two different shipments. I also looked at the tracking numbers for both and they...
are different. I listed both below for your reference. Both packages have an expected delivery date of November 14th. Please let us know if you need any additional information. Thank you and we appreciate your business. [redacted]
A rep has been assigned to handle your case immediately with you via email and a phone call is applicable at your request with that rep to resolve your case in its entirety. That rep will be contacting you shortly and if you have any questions, they can certainly assist you. Thank you.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
I have received my order in full now.
Regards,
[redacted]
A refund has been issued with expedited attention from [redacted] and the finance team. The pending status was a delay in the system that postponed the refund on time. All matters of that have been assessed and this one has been handled manually to ensure it was completed. Thank you.
[redacted] Thank you for reaching out to us and for your recent purchase. We are so sorry to hear that your order did not ship within the time frame listed on our website. I have personally looked into your account and see that your order has been cancelled and a refund request has been submitted....
Please allow 24-48 Business Hours for the funds to be deposited back into your account. Please let us know if there is anything else we can further assist you with. Thank you and we appreciate your support.
Complaint: [redacted]
I am rejecting this response because: you obviously sent out the order AFTER I had posted my complaint here and simply stated in an email to you before complaining here that I did not want my order and I wanted a refund. I will be sending it back united and I expect a prepaid shipping label sent to my email.
Regards,
[redacted]
Complaint: [redacted]
I am rejecting this response because: I did receive a facebook message from Shredz yesterday but I have yet to receive any kind of information that my order has been processed or shipped so until then I would like for this case to be kept open
Regards,
[redacted]
[redacted]Thank you for reaching out to us and for you recent purchase. We apologize for the delay in your order. I do see that one of our Customer Service Representatives Amy has reached out to you in regards to your order and have provided you with an update. Thank you and we appreciate your...
business.
Hello, Thank you for reaching out to us. We apologize that you have still yet to receive your refund. We have contacted our Finance Department to expedite your refund and to have it processed through our system by the end of the business day today (September 9th, 2016) You should receive an...
email confirmation once it is completed. Please feel free to reach back out to us with any questions or concerns.Thank you
[A default letter is provided here which indicates your acceptance of the business's...
response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Customers order has been shipped this week to them and all items cleared for processing. Tracking was emailed to customer at this time as well. [redacted]
[A default letter is provided here which indicates your...
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted]Please see the screenshot attached. Our records indicate you were refunded on February 7th, 2017.Thank you
Complaint: [redacted]
I am rejecting this response because:
This company is garbage. And just so you're aware, because I paid with PayPal, I actually did get a refund for it.Thanks anyway(:
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I do see that your order was being held up for a backordered item. We are able to separate this item from your order and ship all available products asap and then once this item is replenished (within...
the next few days) that will ship automatically. Please let us know what you would like to do.Thank you and we appreciate your business
The rep in which you have been in contact with has been informed of the matter and will be contacting you to better assist you with returning your order as you requested. A refund will be imposed on the return of the items. Thank you.