Customer received a return label via email month ago to print and use for their return orderTracking was generated for the customer as they used their own postage and a refund in full was issued for the order January 7, 2016. Thank you
***Thank you for reaching out to usWe have cancelled your order in our system and submitted a refund request to our Finance Department and also asked to have it expeditedYou will receive an email as soon as your refund is completed.Thank you
***Thank you for the updated informationI submitted a refund request to our Finance Department in the amount of $I know that one of our Customer Service Representatives had sent you a prepaid return label as wellPlease disregard that and keep the productsPlease let me know if there is anything else we can further assist you with.Thank you and we appreciate your business
***Our support team confirmed that due to the holidays a bulk of orders shipped to *** were delayed by the carrierYour order was confirmed to have been picked up on Friday and you can expect the tracking details to update shortlyYour order is in transit and will be delivered next
week. Thank you and we appreciate your business
***Thank you for reaching out to us and for your recent purchaseWe apologize for the delayI have personally looked into your order and see that it was shipped this morning (1/10/17) You should have received an email with your tracking numberIf you do not see it in your regular inbox, it may
have gone to your spamJust in case, I have provided you with the link belowPlease allow 24-hours for your tracking page to be updated by *** as stated in your tracking email.Thank you and we appreciate your business***
***Thank you for reaching out to us and for your recent purchaseWe apologize for the delayI do see that you spoke with one of our Representatives through Facebook and they edited your orderYou will receive an email containing your tracking number as soon as your package is
shipped.Thank you and we appreciate your business
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ** *** ***
***After investigating your claim, it shows that you were refunded for your protein on September 5thA screenshot has been attached for your reference.Thank you
***Your first part of your order was shipped today (1/26/17) at 1:46pm EST in which an email containing your tracking number was sent to youI have also provided the direct link for your tracking below as wellPlease allow 24-hours for *** to update their system to reflect any updates to your tracking as stated in the tracking email we sent.Thank you***
***Thank you for reaching out to us and for your recent purchaseWe apologize for the delayI do see that your order is currently in picking and will go out with our next pickup todayYou will receive an email containing your tracking number as soon as your package is shipped.Thank you and we
appreciate your business
***Thank you for reaching out to us and for your recent purchaseI do see that you spoke with one of our Customer Service Representatives on April 25th in regards to your order and Steven provided you with an update. Thank you
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI have already emailed you all twice because I was told that I couldn't get a prepaid return label until my package was deliveredIt got here yesterday and like I said, I've requested it twice now and still no responseSo yes, send me the label at *** immediatelyYour customer service is ridiculous and it's sad that the only way to get ahold of you people is by turning you into to the Revdex.comGet it together, you might actually have good reviews if anyone ever actually got their orders without the huge hassleThere's no excuseYou shouldn't even be allowed to operate with the amount of complaints I've read online and in here.
Regards,
*** ***
***Thank you for reaching out to usI do see that your order was split to have all available items ship out (which was shipped on 12/19) and your Toner and Focus will ship separatelyThose items are expected to be shipped late this week/early next weekOnce those are shipped, you will receive another email containing your tracking number for that package as wellWe do have confirmation that your order is in our system as it was partially shipped. Thank you***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
***Thank you for reaching out to us and for your recent purchaseWe apologize for the delayI have provided you with your tracking link from *** They attempted delivery on 1/3/17.Thank you and we appreciate your
business.***
***Thank you for reaching out to us and for your recent purchaseWe apologize for the delayI have personally looked into your order and see it is being held up for the Toner which is set to arrive at our warehouse in the next 24-hoursI am able to split it from your order and have all
available items ship out ASAP and then the Toner will ship once replenishedPlease let us know how you would like to proceed.Thank you and we appreciate your business
[A default letter is provided here
which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***
[A default letter is
provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
***Thank you for reaching out to usI do see that Kim has been in contact with you in regards to your order and that the second shipment should go out mid week this week. Thank you and we appreciate your business
[A
default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to meAlthough I still feel there was extremely poor customer service and the only reason my order shipped was because I contacted the Revdex.comThank you for your help
Regards,
*** ***
Customer received a return label via email month ago to print and use for their return orderTracking was generated for the customer as they used their own postage and a refund in full was issued for the order January 7, 2016. Thank you
***Thank you for reaching out to usWe have cancelled your order in our system and submitted a refund request to our Finance Department and also asked to have it expeditedYou will receive an email as soon as your refund is completed.Thank you
***Thank you for the updated informationI submitted a refund request to our Finance Department in the amount of $I know that one of our Customer Service Representatives had sent you a prepaid return label as wellPlease disregard that and keep the productsPlease let me know if there is anything else we can further assist you with.Thank you and we appreciate your business
***Our support team confirmed that due to the holidays a bulk of orders shipped to *** were delayed by the carrierYour order was confirmed to have been picked up on Friday and you can expect the tracking details to update shortlyYour order is in transit and will be delivered next
week. Thank you and we appreciate your business
***Thank you for reaching out to us and for your recent purchaseWe apologize for the delayI have personally looked into your order and see that it was shipped this morning (1/10/17) You should have received an email with your tracking numberIf you do not see it in your regular inbox, it may
have gone to your spamJust in case, I have provided you with the link belowPlease allow 24-hours for your tracking page to be updated by *** as stated in your tracking email.Thank you and we appreciate your business***
***Thank you for reaching out to us and for your recent purchaseWe apologize for the delayI do see that you spoke with one of our Representatives through Facebook and they edited your orderYou will receive an email containing your tracking number as soon as your package is
shipped.Thank you and we appreciate your business
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ** *** ***
***After investigating your claim, it shows that you were refunded for your protein on September 5thA screenshot has been attached for your reference.Thank you
***Your first part of your order was shipped today (1/26/17) at 1:46pm EST in which an email containing your tracking number was sent to youI have also provided the direct link for your tracking below as wellPlease allow 24-hours for *** to update their system to reflect any updates to your tracking as stated in the tracking email we sent.Thank you***
***Thank you for reaching out to us and for your recent purchaseWe apologize for the delayI do see that your order is currently in picking and will go out with our next pickup todayYou will receive an email containing your tracking number as soon as your package is shipped.Thank you and we
appreciate your business
***Thank you for reaching out to us and for your recent purchaseI do see that you spoke with one of our Customer Service Representatives on April 25th in regards to your order and Steven provided you with an update. Thank you
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI have already emailed you all twice because I was told that I couldn't get a prepaid return label until my package was deliveredIt got here yesterday and like I said, I've requested it twice now and still no responseSo yes, send me the label at *** immediatelyYour customer service is ridiculous and it's sad that the only way to get ahold of you people is by turning you into to the Revdex.comGet it together, you might actually have good reviews if anyone ever actually got their orders without the huge hassleThere's no excuseYou shouldn't even be allowed to operate with the amount of complaints I've read online and in here.
Regards,
*** ***
***Thank you for reaching out to usI do see that your order was split to have all available items ship out (which was shipped on 12/19) and your Toner and Focus will ship separatelyThose items are expected to be shipped late this week/early next weekOnce those are shipped, you will receive another email containing your tracking number for that package as wellWe do have confirmation that your order is in our system as it was partially shipped. Thank you***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
***Thank you for reaching out to us and for your recent purchaseWe apologize for the delayI have provided you with your tracking link from *** They attempted delivery on 1/3/17.Thank you and we appreciate your
business.***
***Thank you for reaching out to us and for your recent purchaseWe apologize for the delayI have personally looked into your order and see it is being held up for the Toner which is set to arrive at our warehouse in the next 24-hoursI am able to split it from your order and have all
available items ship out ASAP and then the Toner will ship once replenishedPlease let us know how you would like to proceed.Thank you and we appreciate your business
[A default letter is provided here
which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***
[A default letter is
provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
***Thank you for reaching out to usI do see that Kim has been in contact with you in regards to your order and that the second shipment should go out mid week this week. Thank you and we appreciate your business
[A
default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to meAlthough I still feel there was extremely poor customer service and the only reason my order shipped was because I contacted the Revdex.comThank you for your help
Regards,
*** ***