[redacted]After reviewing your tracking, [redacted] has already updated the page to reflect that the package has left our fulfillment center and your expected delivery date is Friday, December 23rd as of your last update.Thank you
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I have personally looked into your order and see it was being held up for a product we are currently awaiting a replenishment of. We have split that product from your order so all available items will...
ship asap. You will receive an email containing your tracking number as soon as your package is shipped. As soon as that product is replenished (which should be within the next few days) that package will ship automatically.Thank you and we appreciate your business
[redacted]We have cancelled your order and submitted a refund request to our Finance Department. You will receive an email as soon as your refund is processed.Thank you
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay you have experienced. I do see that your package was shipped on 12/20 and I have provided you with the link to your tracking below.Thank you and we appreciate your...
[redacted]Thank you for reaching out to us. We apologize for the delay. We have gone ahead and cancelled your order and submitted a refund request. You will receive an email confirmation as soon as your refund is completed. Thank you
[redacted]Thank you for reaching out to us. We apologize for the delay. We have cancelled your order and submitted a refund request. You will receive an email confirmation as soon as your refund is processed.Thank you
We have checked our records and see that your Customized Diet Plan was sent to you on 7/13 and then again on 7/25. One of our Customer Experience Coordinators will be in contact with you shortly to provide you with a screenshot for your records as well. They will also be able to further assist you...
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. One of our Customer Support Agents will be reaching out to you shortly to provide you with an order update and will be able to further assist you from there.Thank you and we appreciate your...
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I have personally looked into your order and see it was being held up for one item that we are currently awaiting a replenishment of. We are able to split this item from your shipment and have all...
available products ship out ASAP and then the backordered product will ship once replenished. Please let us know how you would like to proceed.Thank you and we appreciate your business
[redacted]Thank you for reaching out to us. We apologize for the delay. We have gone ahead and cancelled your order and submitted a refund request. You will receive a confirmation email as soon as your refund is completed.Thank you
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
The 2nd order I talk about was for my husband and ordered under his name and email BUT my [redacted] was used to pay for it. His name is [redacted] and his email used was [redacted] My [redacted] at [redacted] was used to make the purchase.
[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We have expedited your refund request and it has been fully processed. It may take your bank 24-72 Business Hours to deposit the funds back into your account. Thank you
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I am having one of our Customer Service Reps Jessica contact you in regards to your order and to provide you with an order update. Thank you and we appreciate your business
[A default letter is provided here which indicates your...
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I will make sure one of our Customer Support Agents reaches out to you shortly to provide you with an order update and will be able to further assist you from there.Thank you and we appreciate your...
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted]Thank you for reaching out to us. We apologize for the delay. We have gone ahead and cancelled your order and submitted a refund request. You will receive an email confirmation as soon as the refund is processed.Thank you
[redacted]After reviewing your tracking, [redacted] has already updated the page to reflect that the package has left our fulfillment center and your expected delivery date is Friday, December 23rd as of your last update.Thank you
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I have personally looked into your order and see it was being held up for a product we are currently awaiting a replenishment of. We have split that product from your order so all available items will...
ship asap. You will receive an email containing your tracking number as soon as your package is shipped. As soon as that product is replenished (which should be within the next few days) that package will ship automatically.Thank you and we appreciate your business
[redacted]We have cancelled your order and submitted a refund request to our Finance Department. You will receive an email as soon as your refund is processed.Thank you
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay you have experienced. I do see that your package was shipped on 12/20 and I have provided you with the link to your tracking below.Thank you and we appreciate your...
business. [redacted]
[redacted]Thank you for reaching out to us. We apologize for the delay. We have gone ahead and cancelled your order and submitted a refund request. You will receive an email confirmation as soon as your refund is completed. Thank you
[redacted]Thank you for reaching out to us. We apologize for the delay. We have cancelled your order and submitted a refund request. You will receive an email confirmation as soon as your refund is processed.Thank you
We have checked our records and see that your Customized Diet Plan was sent to you on 7/13 and then again on 7/25. One of our Customer Experience Coordinators will be in contact with you shortly to provide you with a screenshot for your records as well. They will also be able to further assist you...
with your other inquiries as well. Thank you
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. One of our Customer Support Agents will be reaching out to you shortly to provide you with an order update and will be able to further assist you from there.Thank you and we appreciate your...
business.
Complaint: [redacted]
I am rejecting this response because I have yet to be refunded. It doesn't take this long to be refunded. figure it out
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I have personally looked into your order and see it was being held up for one item that we are currently awaiting a replenishment of. We are able to split this item from your shipment and have all...
available products ship out ASAP and then the backordered product will ship once replenished. Please let us know how you would like to proceed.Thank you and we appreciate your business
[redacted]Thank you for reaching out to us. We apologize for the delay. We have gone ahead and cancelled your order and submitted a refund request. You will receive a confirmation email as soon as your refund is completed.Thank you
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
The 2nd order I talk about was for my husband and ordered under his name and email BUT my [redacted] was used to pay for it. His name is [redacted] and his email used was [redacted] My [redacted] at [redacted] was used to make the purchase.
[redacted]
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
We have expedited your refund request and it has been fully processed. It may take your bank 24-72 Business Hours to deposit the funds back into your account. Thank you
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I am having one of our Customer Service Reps Jessica contact you in regards to your order and to provide you with an order update. Thank you and we appreciate your business
[A default letter is provided here which indicates your...
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted]Thank you for reaching out to us and for your recent purchase. We apologize for the delay. I will make sure one of our Customer Support Agents reaches out to you shortly to provide you with an order update and will be able to further assist you from there.Thank you and we appreciate your...
business.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[redacted]Thank you for reaching out to us. We apologize for the delay. We have gone ahead and cancelled your order and submitted a refund request. You will receive an email confirmation as soon as the refund is processed.Thank you