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Please see attached response with backup documentation.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Tell us why here...We sent the payoff to Bank of the West on October 7, 2015 via USPS Priority Mail ( 2day) , The tracking number has been supplied to Mr. [redacted] ( [redacted]). We verified that the document has been received by Bank of the West 10/13/15 and that we should allow 5...

days to process the payment. The Bank was closed 10/12 for the Columbus Day Holiday. We have additionally sent Mr. [redacted] reimbursement 368.00 on 10/7 through regular mail from the US Postal Service.

Hood was damaged before perchase after I remover the bra I found it the airbags have been glued back together and the horn blows constantly

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Hello,I do not know how to post this since I entered my reply, The dealership and I had a discussion and have come to an accord of common ground. I accept their resolution now and wish to close my complaint. This is now resolved.Thanks,[redacted]
Sincerely,
[redacted]

they pulled teeth and were paid..they did no other work.  They have no right to collect any other money.  They should have never billed me for work they did not do to begin with.  I never opened my mail because I thought it was promotions and I wasn't interested!  They were paid for the work they did!
Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]

My case number is [redacted] whereby I made a complaint against the Todd Communications about not send 2 books which I ordered.Would you believe that they arrived today - July 13, 2017! Thanks for your helpSincerely, [redacted]

From: [redacted] <[redacted]>Date: Mon, Mar 30, 2015 at 5:53 PMSubject: To: [email protected] dispute has been resolved.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted],...

and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Shortly after I filed this formal complain with the Revdex.com North County Ford notified me that the check had been cashed by someone almost 1 month ago (at that time) and that they could not issue another one. That's when I found out that they had mailed the check to my old address even when I told them numerous times to make sure and mail the check to my new address. This was also indicated on the original Request Form (the one they lost) and the new one that was re-sent to them in September 2015 (Attached). I also asked [redacted] at the dealership thru text message (Attached) to please make sure that the check gets mailed to the correct address per my request form. Long story short, the check was mailed to the wrong address due to a clerical error on their end and someone unknown to me cashed it. At that point I asked for North County Ford to to please call their bank and explain to them what happened but they refused to take any further action. One of the Managers there told me that "the check was cashed so they did their part" right before hanging up the phone on me, I have't been able to reach anyone at the dealership since that time. I did everything in my power to fix their mistake but got stuck on a "catch 22". North County Fort refuses to call their bank to report the check lost/stolen. [redacted] (the dealer's bank) tells me that they will call the Credit Union where the check was cashed and investigate only if North County Ford calls them. Navy Credit Union (where the check was cashed) tells me that the only way they can investigate is if [redacted] calls them. All I want is for North County Ford to please take some responsibility and call their bank to report what happened, [redacted] and [redacted] are more than willing and able to help but nothing can be done until North County Ford calls [redacted]I am attaching 2 supporting documents...1. A chain of ALL text messages between the dealer rep and myself, here you can see how much and for how long I have been struggling to get this check from them. You will also see how patient and cooperative I have been throughout this whole process. 2. Copy of the 2nd request form I files in September to show that I did indicate where the check needed to be mailed. I did the same on the first form but they told me that it was lost, this is also part of the conversation on the attached chain of text messages.
Regards,
[redacted]
[redacted]

See attached response document

The $1661 in question was mailed to [redacted] 1010/17, and cashed by [redacted] 10/12/17. It is check number [redacted]. This is the remainder of the cancellation in question. [redacted] will not issue refunds to me on a customer's behalf. Hyundai of Anderson has reimbursed all monies in question to the customer and/or the customers account with [redacted]. If he has any further questions about money remitted to [redacted] he needs to call [redacted] because they will not give me any further details about his account

This is becoming silly.  We are being truthful.  Simply calling somebody a liar does not make it true.  Producing a call from an undisclosed source doesn't prove much more.  It could have come from anywhere but I am certain that it did not come from us.I do not know how to determine where the calls are originating from, even if it were if possible, and it doesn't resolve the issue from our perspective.  Ms. [redacted] doesn't want to be called, she won't return calls, she won't make her payments as agreed and she won't explain why or make a good faith effort to get the account current.  It appears that she simply wants everything to happen on her terms.  That will not be the case, however I would be happy to speak to Ms. [redacted] in an attempt to resolve the complaint.  Nonetheless,  there is still the issue of multiple defaults on the account.  These must be resolved.I simply need a good telephone number to call in order to make a good faith attempt to resolve the issue.  Preferably, one that that she will answer.  I tried to call the number on the initial complaint and did not get an answer.  Again, it appears to us that the complainant is simply trying to use the Revdex.com in an attempt to intimidate CNAC.  That is a shame as I cannot believe that is the purpose of the Revdex.com.Ms. [redacted], pleas provide a working number where I may reach you to discuss successful the all of the issues associated with this account.  Thank you.Mark Morris

Young Buick GMC does not have an "in house" financing program.  The documents Mr. [redacted] signed clearly indicated we were pursuing financing via other lenders and not Young Buick GMC.  It should be noted that we received approval from other lenders for a 72 month term loan for Mr. [redacted], but he rejected that offer.  He also had the option to obtain his own financing, which he chose not to exercise.  We understand he is frustrated  and disappointed that he was not approved by the lenders for an 84 month loan, but this decision was made by the lenders, not Young Buick GMC.  Regards,Jeff K[redacted]Young Buick GMC

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

7/25/2016Wheeling Canvas Co.[redacted]Revdex.com [redacted]/Operations Team 400 Holiday Drive, Suite 220 Pittsburgh, Pa. 15220 ###-###-####Re: Allegheny Ford/Isuzu Truck ID# [redacted]Dear Ms. [redacted]Thank you for your response letter of 7/1/16, regarding my claims against faulty work by Allegheny Ford. This complaint has not been resolved. Herein is my response as requested. Please note that I do in fact intend to pursue this matter.Clearly it is the fault of Allegheny Ford as documented by expert opinion from [redacted] Diesel in their statement on invoice 3 066326 dated 10/21/2015, where it states that the cause of the crack on the pump adapter plate was due to the fact that Allegheny Ford failed to put back the mounting bracket and stud. (See highlighted area on their invoice)Additionally it is further stated that the neglect of reinstalling that mounting stud ultimately caused the mounting flange to break, thus causing the final damage.Allegheny Ford exhibits repeated incidents where their technicians neglect to install needed brackets, as self evident in their own letter of response to my complaint dated 7/5/16, where they state “our technician failed to install a bracket to secure the oil line that caused the oil leak”. See highlighted area on their statement enclosed-1 believe this shows that the bracket was not installed.See photo of housing that broke and please note that during the 2 engine block changes, Allegheny Ford had their hands removing and installing this housing not once, but twice!I am not saying that the people at Allegheny Ford do only poor work or that they are bad people; I am saying that they did do poor/bad work on my truck and in this case clearly some things were missing thus causing this failure.Please feel free to contact me if additional information is needed in this matter.Thank you for your time and assistance.

Management sent [redacted] per the owner’s request last week . They determined the leak was from her individual water heater. Management called her back on Friday after 5pm due to an outage of our [redacted] I advised her how to get all the needed documentation she requested due...

to then being after hours. I have also emailed today 6-12-17 all recorded legal documents as well as an email to get her the certificate of Insurance for her community.  She should have everything needed to start her insurance claim with her carrier. Tell us why here...

Pictures sent as requested by email.  Let me know if you do not receive them.

Complaint: [redacted] Young Auto Mall continues to extend the same offers to [redacted] that we outlined earlier.  [redacted] may choose to use our offers or not, either way we will continue to provide polite thoughtful service to her. We have never called or insinuated that [redacted] is a “liar”. We have noted that we see some issues differently; regardless, Young Auto Mall resolved the rear bumper scratch issue. [redacted] has my personal cell number and email and is welcome to call/text/email me if there are any items, as outlined, she would like help moving forward with. Thank you,Mike C[redacted] Young Auto Mall.

We will give her free trash service till Feb 28th as promised, after that we will close her account. If any questions please contact us at 260-499-1200.

To whom it may concern,  I apologize that you haven't been able to get in touch with anyone. Please call myself, David B[redacted], or our new car manager, Wesley B[redacted], at your earliest convenience so that we can reimburse you the remainder of your balance. The phone number at the store is 864-[redacted].