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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
Please send the pictures to my email address [redacted], as your attachments do not show up in the Revdex.com message for some reasons. Thank you for your help.
Regards,

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I never received anything to my debit card from the chateau parka, it ends in [redacted]. I am also not in debt with them as that has been paid off with the debit card ending in [redacted]. The shirts they have are,A t shirt with a dog A burnt orange turtle neck A chateau parka I received a red v neck sweater back with a tear in it that was never there as these sweaters are worn once a week if that...

Please accept this letter in response to your letter to J.Crew, dated 12/7/16, enclosing the complaint filed by [redacted] with your office. We apologize for any frustration experienced with receiving this order. The customer placed this order online and provided the address that we shipped the package...

to. [redacted] contacted us after the order was placed to notify us that the address on the order needed to be changed, but the order was already in processing and there was not a way for changes to be made. Due to the shipping method that the customer selected, we were unable to reroute the order once it shipped. The only option was to see if the order delivered to the address [redacted] provided or if the shipment was refused. The shipment was delivered on 12.12.16.Had the error on the order been made by J.Crew, we would have been more than happy to credit the customer for the purchase. Since details were provided by [redacted], however, we're unable to accommodate. We invite the customer to contact us directly at [email protected] if there are any additional questions so that we may investigate further.Sincerely,[redacted]J.CrewCustomer Advocate

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
I do not think this mistake comes to me. I made a purchase order on the shopping site, I immediately contacted the customer service, rather than more than the time after contact, and request changes in address, the first time you tell me not to change the address, I immediately told the customer that I want to cancel the bill , But you have been procrastinating, did not reply to me in the first time. This error is not caused by me, I do not have you in the order processing time to tell customer service, I can not receive the goods, and now I have not received the goods! You this behavior, I really was very disappointed! You see how many letters I made! .

To : Revdex.com, Corporate Office ID : [redacted]We do not have enough information from this letter to determine which resident is making this claim The resident is not clear about what the issue is or the date of move out is. Therefore we do not have sufficient information to reply on...

this mater .If you have any questions please let us know, If you can give us any Other information about this matter that would be helpfull3/8/17 Thank YouManagement[redacted]

We have been in touch with the customer directly.
Best,
[redacted]

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
I do not believe, I actually used to have been like J.crewYour handling is really very disappointing, I was submitted to the mailbox reply to the screenshot, but you still feel this error in me. Do you think overseas users are not important, do not care about our feelings of overseas users. You are such a big business, even their own a small mistake can not admit, you do not reply to the first order, do let users to assume this responsibility, you really make mistakes too.

December 5,2017To whom it may concern,This is in response to [redacted] with ID [redacted]. His truck was last in on November 17, 2017. We replaced the throttle body. We told him that if that did not fix the problem to let us know. As far as we know he has not told us that the last...

repair did not solve the issue. If he is still having a problem he is welcome to bring it back for us to diagnosis it further or he also has lemon law rights in the state of Pa. We gave him papers about this the last time he was in. If he needs the information again we would be glad to supply him with it. I hope this answers the question.Sincerely,Clayton B. GM

Re:  Case # [redacted]
 
 
 
Please
accept this letter in response to your letter to J.Crew, dated 1/11/16,
enclosing the complaint filed by [redacted] with your office.
 
We
apologize for the continued frustration Ms. [redacted] has experienced with her
recent return to J.Crew.  We received 7 sweaters in un-returnable
condition – the sweaters had been previously washed, worn, and were sent
without proof of purchase. Six of the sweaters were sent back to Ms. [redacted]
via [redacted]. The 7th was mistakenly kept as it appeared a credit had
previously been issued. We recognized our mistake and have since issued a
merchandise credit for the 7th sweater.
 
We invite
Ms. [redacted] to contact us directly at [redacted]
if she has any additional concerns.
 
Sincerely,
 
 
[redacted]
[redacted]
J.Crew
Customer
Advocate

The sales person who wrote up the contract said that most if not all the conversation was through email. The last few contacts with the customer were a few phone calls and a meet up for the contract. The sales person said that the customer did not specifically point out that the thresholds were to be made in [redacted]. The sales person did, however, state that she mentioned to the customer that the vanity top was to be made in [redacted]. She gave the customer the contract that clearly states the vanity top was in [redacted]. The customer had 4 days to review the contract and if there were any issues or questions, then the customer had enough time to ask the sales person.  It is not an issue of whether or not the breakdown is at our fingertips. It is whether or not the customer will understand what is explained to her over the phone. The sales person in Fairfield did initially try to break down the cost of the granite tops over the phone; however, the customer repeatedly stated that she did not understand. Therefore, we ask the customer to come in so that it is easier to explain. Unity did provide the customer the contract, the invoice sheets, and the layouts so that they can carefully review the paperwork. Unity is willing to finish the install as soon as the customer can come in to speak with Unity about the kitchen cost and settle the issue with the thresholds. Unity is asking the customer to only pay the partial amount for the materials used for the thresholds that the customer refused.

Please accept this in response to your letter to J.Crew, dated 12/11/17, enclosing the complaint filed by [redacted] with your office (case #[redacted]). We apologize for any frustration Ms. [redacted] has experienced in regards to this purchase – after reviewing with our credit team, we have found...

that she was not charged for the order in question (#[redacted]). Ms. [redacted] should be able to confirm this by looking at her [redacted] transaction history, on or around 6/16/17. Since this order was shipped and received without being charged, Ms. [redacted] will be unable to place orders online until these funds are recovered – she is more than welcome to contact our team directly at 1 [redacted] to settle. Further, we invite Ms. [redacted] to reach out to us at [redacted] if she has any additional outstanding concerns that we’re able to investigate further. Sincerely, [redacted]J.CrewCustomer Advocate

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Regarding the water damage caused by cabinet installation, the installers used four thin nails to hold the cabinet in place until the heavy screws could be attached to the wall behind the cabinet.  The liason (Alex) and owner were invited to view the installation and damages before the restoration was started but they refused to come. Regarding the crown molding, I hace attached two pictures, thar were sent to installer on Saturday, December 3rd following the effort to fix the cracked molding and poor nail finish, however, the store has not responded.  I believe that language has been a barrier throughout the installation and attempts to resolve but there is no excuse for cracked moulding and inconsistent finish on nail pop not to mention the failure to follow through.   
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

Re:  Case # [redacted]Please accept this letter in response to your letter to J.Crew, dated 4/25/2016, enclosing the complaint filed by [redacted] with your office.We apologize for any frustration or confusion Ms. [redacted] experienced with regard to our recent...

promotions. We were in fact advertising two separate promotions at the same time – the two were not intended to be combined. While we’re sorry to say we’re unable to extend an additional discount in this case, we will absolutely share her concerns with the appropriate teams in an effort to prevent any future confusion. Ms. [redacted] is, as always, welcome to contact us directly at [redacted] with any further questions.Sincerely,[redacted]J.Crew

Please accept this letter in response to your reply to J.Crew, dated 12/16/16, enclosing the complaint filed by [redacted] with your office.   Our records indicate that we responded to [redacted]'s emails and advised that we were not able to change the address provided or cancel the order. Since the order was fulfilled and shipped with the information we were given, we're sadly unable to issue any compensation for the pieces.   Again, [redacted] is welcome to contact us directly at [redacted] with any questions.   Sincerely, [redacted] J.Crew Customer Advocate

Revdex.com:At this time, I have not been contacted by Tricone Construction & Management Inc regarding complaint ID [redacted].Sincerely,[redacted]

Complaint: [redacted]
I am rejecting this response because: this is not being handled in a timely manner waiting over month to get a repair done is rediciouls. I have children and I should not have give my credit information to anyone for a damage that is not done by myself it's not my responsibility to work out details like rentals. Also with having children I refuse to put my children in an unsafe vehicle where there car seats do not properly fix. After getting that being given a lager vehicle that did not go in my garage I had no other choice but to tell them repairs needed to be completed when they had a vehicle that would work, I told them if I kept the last vehicle I got. That was safe for my kids but did not fix in the garage I would revive a fine from my HOA for not closing my garage door and there is no option to park in the street. This needs to be fixed quickly, it should not take over a month for a repair to be made. This damage done to my vehicle should be PRIORITY not will get it fixed and then postpone it for 6 weeks.
Sincerely,
[redacted]

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I contacted with them at the email and also the phone number they provided to me and they still said that they won't remove the block of the online purchasing unless I cancel the dispute of the charge. I hope they can remove the block of purchasing for me as soon as possible. If they couldn't reach me through phone, email will works. Some times, I was not able to answer the phone.
Regards,
[redacted]

Mr. [redacted] voluntarily called our office on February 16th, 2015, and scheduled for an initial orthodontic examination. The exam includes intra-oral and extra-oral photographs, panoramic x –ray, and cephalometric x-rays. This exam is complimentary. I saw the patient on March 2, 2015, and completed the...

comprehensive exam. At this visit I discussed his concerns and goals, and then I recommended obtaining impressions of his teeth for study models and further diagnosis. He was informed of the $174 fee for the diagnostic model impressions. He consented to the fee, and impressions were obtained. He then scheduled a treatment consultation for March 23, 2015. On March 18, 2015, Mr. [redacted] phoned the office and spoke with our scheduling coordinator, asking to be seen sooner for his treatment conference. The scheduling coordinator informed him that there were no appointments available until March 23, 2015. Mr. [redacted] explained that it was his busy time of year at work and asked if a phone conference on the 23rd was possible in lieu of rescheduling as he was in a hurry to receive his treatment plan. The scheduling coordinator and Mr. [redacted] agreed to keep his originally scheduled appointment, but changed it to a phone consultation, at his request. On March 23, 2015, my treatment recommendations for Mr. [redacted] were delivered via phone by my treatment coordinator. The treatment options and fees were reviewed with him. The appointments required for each of the treatment options was discussed. At that time, Mr. [redacted] informed us that he would be seeking additional opinions, and did not schedule another appointment. On March 26, 2015, Mr. [redacted] informed our office that he was not proceeding with treatment.