Tristar Products

To Whom it May Concern: Im sorry your didn't like the product. Please return the unit to the address on the outside of the box, as soon as we receive it back into our warehouse a refund will be returned back to the credit card that we have...

on file. thank youCustomer Care Team

Hello Mrs. [redacted],   We are sorry for this inconvenience, we will be sending you a condensation collector at our cost, out of courtesy. Thank you,[redacted]Corporate Customer Service

To Whom It May Concern,I will go ahead and send a brand new unit to customer. It will take 7-10 business days for customer to receive what was requested by customers.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is not satisfactory to me.  It is too bad that I did not heed their disclaimer on their website. Buyer beware and remorse is where I stand. I still feel that they should print this information on every invoice that is sent out. I will never do business with this company again and will advise anyone I know of their unwillingness to work with their customers.

To Whom It May Concern,Customer has 60 day money back guarantee less the processing and handling. Customer received unit since 11/11/2014 and it out of the time frame. Out of good faith I will allow customer to return unit for a full refund. I will also send customer a prepaid label via...

email for her to send unit back at no cost. Sincerely,[redacted]

Hello Ms. [redacted],   Sorry for this inconvenience, we did request a check as of April 18th for the total of 44.17, it will be shipped out as of April 21st.  Allow 7-10 business days for you to receive this check at the following address: [redacted]...

**  [redacted]###-###-#### Thank you for your patience,[redacted]Corporate Customer Service

To Whom It May Concern,Account was reviewed and customer was promised a replacement unfortunately we were on a back order. The health master line has been discontinued but we still have Health master that can be replace. I will send an entire unit to customer right away, Tracking number...

[redacted] * The health master has a 60 day money back guaranteed.  Thank you

To Whom it May Concern: Our 10QT Power Pressure Cooker does not come with a recipe book. We offer the on line Recipe Library.

To Whom it May Concern:   Sorry for this inconvenience, I'm having trouble finding an order for you with the information given.  Can you please supply me with an:Order Number:Name on Account:Phone number on the Account:Email on the Account:I will need all 4 to look up your order a fix...

this situation you have been put through. Thank You, Customer Care Team

Dear [redacted],I'm sorry to hear that your not happy with our product. A pre-paid label has been emailed to the address that we have on file ([redacted]). Please send back your order once we receive the order back into our warehouse a refund will be posted. Thank...

You,Customer Care Team

Dear [redacted],It was a pleasure speaking with you today. After reading your review, I felt I needed to speak to you and understand your concerning in greater detail. I truly apologize if you experienced anything other than top quality customer care. I would like to inform you that a replacement...

Jack Lalanne Juicer  is currently being  processed and will ship out within the next 2 business days. Please allow 7-10 business days to receive the unit. You will receive a shipment confirmation email  once the product ships.Should you have any further questions, please contact me by replying to this email or calling me at ###-###-####Sincerely,Customer Care Team

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it...

before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

I am rejecting this response because: I need to know if full refund of the two amounts of $53.98 and $43.98. I am not sure if refund includes the shipping cost because I don't think I should pay twice for shipping cost to send packages back to the company.

To Whom It May Concern, We apologize the genie bras did not fit the customer. We do offer free exchanges for customer who did not like the fit. we are not having sizing issue. Once we receive the items we will refund customer in full.  Thank you

To Whom It May Concern- This account has been refunded in full on 10/25/16 for the amount of $149.97. thank you

To Whom It May Concern, A REFUND HAS BEEN POSTED BACK TO THE CREDIT CARD THAT WE HAVE ON FILE. SINCERELY,

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending...

it.]
Revdex.com:I was just going to respond to you as I just got the juicer from UPS today.  I just opened it up so all is well....now.I appreciate your quickness to my complaint and the quick company response as wellThe lady that hung up on me was not appreciated...the customer service there really needs some work!Thank you so much!
Reference to complaint ID [redacted].
Regards,
[redacted]

To Whom It May Concern,Please see below refunds:   Sincerely,Rosa

To whom it may concern,We apologize, however, we do not have any third party companies taking our customer care calls. We also do not have a representative by the name you provided. Our customer care phone number is ###-###-####. We are open Monday-Friday 9 am- 8Pm EST and Sat-Sun 9am-5pm EST. Please contact one of our representatives and someone will be happy to assist you.Thank youe...

To Whom It May Concern,Customers account was reviewed and the status of the order is on back order due to the high demand. For the inconvenience I will take off the processing and handling of $9.99. I will also expedite customers order for the inconvenience and we will be shipping out by the end of...

this week.Sincerely,[redacted]