Ultra Fast Keto Boost Reviews (%countItem)
Ultra Fast Keto Boost Rating
Address: 3201 W Hillsborough Ave #153201-1378, Tampa, Florida, United States, 33684-9001
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I ordered my "free sample" and gave my credit card number to pay shipping only.
My card was then charged $198 of a product that doesn't work.
Through Facebook, I stupidly signed up for a "free sample bottle" of Instaketo, and gave my credit card to pay the shipping charges. Instead, I received six bottles of Instaketo, and when I checked my credit card, I was charged an additional $198.00. I did not ask for six, I asked for one. I emailed them to find out how to get me credit card charge reversed, and they ignored me.
Through Facebook, I stupidly signed up for a "free sample bottle" of Instaketo, and gave my credit card to pay the shipping charges. Instead, I received six bottles of Instaketo, and when I checked my credit card, I was charged an additional $198.00. I did not ask for six, I asked for one. I emailed them to find out how to get me credit card charge reversed, and they ignored me.
We have had no contact/correspondence from the customer. We do not offer free samples nor do we have a monthly subscription.
Our Terms and Conditions require the customer to pay the return shipping because we ship for free. We also have a restocking fee. We can refund the customer minus the restocking fee and allow them to keep the product to retry or gift to someone.
It is well known that keto diets and exogenous ketones come with discomforting side effects. These side effects can last for several weeks, one is known as "keto flu". These side effects subside as the body fully enters ketosis. There is a large amount of literature available regarding keto diets and exogenous ketones.
I ordered I free trial Ulta Fast Keto Boost,I paid the shipping of $4.95 with my Visa..
I checked my E-mail and found a Visa charge of $198.80.
The free trial was to arrive on 3-5 days. I placed the order on 6/22/2020. I had not received the order by 7/6/2020. I discovered my Visa had been charged $198.00 on 6/22/2020 at 3:31 P.M. I paced the order at 12:30 P.M, I called the representative Alexander Smith @ 833 635-0511. He stated I ordered 3 bottles and 2 free bottles. He would refund 1 bottle for $80.00. I want a full refund. I called the Bank of America, and made a fraud complaint on 7/6/2020. I received the shipment on 7/09/2020. Shipped from World and Fulfillment P.O. Box 13009 Scottsdale,AZ.85267. Do I ship it back or wait for a full refund?
.refund of $198.80
This is not our company. Our fulfillment centers are not in AZ. We did not find this customer in our system either. That is not our customer support number.
I returned item for refund. Their ad is deceiving. You think you are purchasing a sample bottle and you get charged for 5. Still waiting on refund!
I followed all instructions to return item to receive my refund. I initially was wanting to try the sample bottle and once you enter your credit card information you are immediately charged for 5 bottles. ($180). I immediately tried to contact company to stop the process by phone and email and there was no answer or response. By the time I contacted someone the package had been shipped. The item has been returned and now I am awaiting the scan of the package so they will have documentation they received the package before I receive my refund. This company is very misleading and needs to change their support system instead of charging people for items they do not want to order.
I want my refund of $180 returned immediately.
We have no record of this customer in our system. We do not offer a product/package that equates to $180. We do not offer a free trial/sample
I returned the product and they refuse to refund the money
On 11/29/19 I ordered 4 bottles of InstaKeto and paid $149.91. On 12/5 I called and emailed to return the product. I sent the product back on 12/11/19 after receiving and RMA #. On 12/14/19 the product was delivered back to them. On 12/26/19, 1/13/20 and 2/13/20 I called and emailed following up for my refund. To this date, I still do not have my refund. I have attached the order, the credit card statement showing the charge and all emails.
I want my money back
We have no record of this customer. We do not offer a 4 bottle package. There are many keto products of the same name and look on the market offering similar packages and price points.
I thought I only ordered the free bottle, but somehow ended up with the biggest order. I figured I would try it anyway because it had a guarantee that if it didn't work you could get your money back. Well it didn't work, so I went online to find out how/where to send it back for a refund. After visiting the website my computer came down with a virus. (They were the only new website I went to). After getting it fixed, I still have not heard from them on how to get my money back. Do not want to go back to their website and possibly get a virus again.
Product_Or_Service: Instant Keto pills
Other (requires explanation) This product was guaranteed to work or your money back, aside from shipping costs. I paid $198.70 for the product and have not been able to contact them to know where to send the product back.
There has been no contact/correspondence from the customer. All customers receive an email with a Customer Support number to contact us, we operate a 24/7 customer support center. The customers order date is 14MAY2020 and the customers complaint date is 29JUNE2020 which puts the customer passed the 30 Day guarantee. We can offer the customer a partial refund of $173.70 and the customer may keep the product or return it. Customers are responsible for return shipping per our Terms and Conditions.
(The consumer indicated he/she DID NOT accept the response from the business.)
How can you start a trial on the day that you ordered something and have not received yet? It should start after you get the product and can use it. As far as I remember the advertisement said only that it was a money back guarantee if it did not work, with no time limit to it.
I have looked for an email from the company and have not been able to find it.
Our Terms and Conditions are clear. We have a 30 day return widow for UNOPENED bottles of product. Customers are responsible for all return costs. You were in possession of the product for 55 days before contacting us to return the product. Our refund offer of $173.70 is very fair. It is likely that you mistook our ad for another ad, with there being so many keto supplement options it happens often.
(The consumer indicated he/she ACCEPTED the response from the business.)
I will gladly take the $173.70 refund the company has offered. Do they have a time limit as to how and when I will get it?
I have not received nor have had any contact with the seller. I did NOT get the money that they said they would pay. It has not been paid back. How do I proceed now?
We have processed that refund. Here is the transaction info.
Date: 08/20/2020 12:09:05 PM PDT Transaction ID: XXXXXXXXXX Transaction Type: Card Refund Amount: $-173.70
I returned a package (which I never ordered however transaction took place as a fraud) and never received a refund.
In late 10/2019 I recognized a transaction on my credit card (for $201.68) which I am not aware of under the name of Instaketo in Tampa Florida. I reside in Little Rock, Arkansas. I called my bank (Bank of America) to report a fraud and they instantly processed me a refund and issued me a new credit card, meanwhile they told me they will do some investigations. A few days later, I received a package (package label is attached) from the company composed of 5 boxes of tablets or capsules to enhance a ketogenic state in the blood along with an email confirming delivery with order ID XXXXXX!! I was confused how they got my name, address and my credit card information. Also if someone wants to make a fraud why he/she sent it to me. So, I suspect that the company is involved in this process. So I reached out to the company by email (correspondence attached) to let them know about what happened and request to return it back and get a refund. I was surprised that they already have an account by name middle and last name which I have no idea about. What they did that they showered me with great offers to keep the package and not get a refund, which increased my suspicions that they are behind that process. Then I refused all the offers and insisted to return the package and get a refund. I called them to get the address and a specific RMA number (XXXXXXXXXXXXXX). I returned the package through a tracked carrier (USPS) and got the confirmation of delivery on 12/07/2019. Tracking no: XXXXXXXXXXXXXXXXXXXXXX. They told me to allow 5 days after delivery to process the refund. I waited for a week, then sent them many emails and called several times over a month or two and every time they say we are going to process the refund in the next few days or weeks and they never did. Shortly after (late 11/2019), the bank disputed my fraud claim after receiving an evidence from the company that I received the package. I told the bank that I returned it back without getting a refund but they insisted on disputing the fraud and they withdraw the money back. At this point I felt desperate I was subjected to a fraud and couldn't get my money back. I just learned about Revdex.com from a friend of mine. I strongly believe that the company itself is behind that robbery process.
I agree for a total refund and a disclosure how they got my private information from such as my name, address, email and credit card information. This company should be sued.
We are not InstaKeto. We have no record of this customer in our system. We have no record of a bank dispute with this customer. The description/statement says that the customer lost said dispute meaning the bank sided with the merchant.
(The consumer indicated he/she DID NOT accept the response from the business.)
How come you are not the company. I have the dispute against Ultra Fast Keto Boost. I had several telephone and email correspondence with your associates and I attached the evidence of that earlier. Are you saying that all of that previous correspondence was with fake people?!! Also, if we put the credit card fraud aside, you did not refund me even after receiving the package back. I returned the package to your registered location (at Revdex.com and everywhere) and package delivery was confirmed by the carrier. FYI, I will file a complaint against my bank as well.
We are not Ultra Fast Keto Boost either. There are many knock off keto supplement companies currently.Ultra Fast is one of the most knocked off brands on the market. We now have returns from 26 separate keto brands/companies at our office from consumers who have confused us with others. We receive letter from State AG's that mistaken us for other brands and vice versa.
I ordered Ultra Fast Keto Boost, saw the amount they charged my credit card. Called them and was told it was too late. So I refused the package.
10-11-2019 Order Ultra Fast Keto, 10-14-2019 I emailed & cancelled my order.10-14-2019 they acknowledged my request to cancel & told order has been shipped (buy 3 get 2 free) was NOT part of offer I signed up for. It was shipping only for 1 bottle. 11-7-2019 asked when will I receive my refund. 11-7-2019 email said "We will go ahead & forward your concern to our billing department regarding you full refund. Please allow 5-7 business days." 11-14-2019 told "we would like for you to try & see how effective our product is. We would like to offer you a 2 free bottles we can reship the product back to you. Please email me back either accepting this offer or let me know. 11-15-2019 I replied and & said as long as I receive the original $ amount. 11-18-2019 said "Outside of your 30 day money back guarantee time frame) 12-2-2019 emailed saying I am still waiting for my refund. 12-2-2019 asked to verify my address and they will reship plus 2 free bottles. 12-2-2019 called & asked for a supervisor. 12-4-2019 emailed them saying I demand my refund. 12-5-2019 said I am outside the 30 day money back guarantee. 12-5-2019 forward my concern to their billing department regarding my refund. Allow 5-7 business days. Order# #XXXXXX-XXXXXXXXXX
On 10-11-2019 I was charged $198.70 and the title of the company: Ultrafast Keto Boost 844-7041211 NV
I never received the product, My request for a complete refund was never addressed and that I was outside th 30 day refund. Again, I never received the product.
I would like the total amount charged of $198.70 back to my credit card or a check. ASAP
Price of total order was deceiving. Not returnable by Post Office. Located package and returned. Did not receive a full refund.
I purchased Insta Keto supplements thinking I was paying $39.95. What I ended up being charged was $198.70. When I saw this pending on my account, I immediately called the customer service number to cancel. I was told to call back because it had already been shipped.
Once the package arrived, I did not open it. I called again and "Carlos" said to write "Return to Sender" on the package with an RMA number (Return Merchandise Authorization) on the package. I did as instructed and gave to my mail carrier the next day.
While tracking the package online, I noticed the last entry that said "Your item could not be delivered to the intended recipient or returned to sender. It has been disposed of by USPS." Obviously, that is a lot of money to "throw away".
I was able to have a Post Office clerk locate my package in their disposable bin. (Why did they not attempt to redeliver or call me? We are the only people with that last name in our whole state, but that is a different subject). Anyway, the postal clerk suggested I return the item in my own box and pay for delivery confirmation. She said these types of items are often scams because they are so much trouble to return or get a refund that customers give up.
Even when I mailed the new package, the postal clerk said the address didn't exactly match a Post Office box at the Salt Lake City, Utah, post office. There was something fishy with the address.
To return the package cost me $20.35. I sent a letter inside the box, explaining to the company that I expected a full refund rather than a restocking fee of $25.00 due to my expense in returning it a second time.
The package arrived in Salt Lake City, and was signed for on a Tuesday. I called on Thursday to see if my refund had been processed. The first man said it had not been returned, and had been disposed of by the post office. I said it had been returned, and was signed for. I gave him the new tracking number.
At this point he said a refund would be issued 7-10 business days from the date of receipt. I asked how much the refund would be - $173.70. I told him that I had put a letter in the package requesting a full refund because of all the trouble it had been. He put me on hold and said they could not issue that refund because they are not responsible for problem with shipping, that it was basically the post office's fault that it had not been return within 48 hours of cancellation. Seriously, I live in Ohio. I said that wasn't acceptable, and he said he could do nothing more.
I believe this company should be put out of business for false advertising, overcharging customers for products, difficulty returning items, and poor customer service in general. I have no complaints about the *** reps themselves.
Thank you.
I would like the company out of business, and a refund of $25.00.
The customer requested a cancellation 5 days after making the purchase. The order had already been shipped and refused by the customer the same day they called to cancel. Our return refund policy states that the customer is responsible for return shipping and $5 per bottle restocking fee.
Unfortunately COVID-19 has caused delays all around.
The customers refund has been processed and they have been made whole. We apologize for any inconvenience this has caused.
Unfortunately COVID-19 has caused delays all around.
The customers refund has been processed and they have been made whole. We apologize for any inconvenience this has caused.
(The consumer indicated he/she DID NOT accept the response from the business.)
I partially accept the response, because I was "not made whole"!
I was refunded most of my money. The restocking fee was deducted, which I understand, but it was exorbitant. $5.00 per bottle of supplement, so $25.00. Most companies charge 10%.
I was also not refunded the separate shipping that I had to pay. Unopened package was not returnable due to incorrect address on the sellers own printed label. So I paid about $25 to return in my own box. I had to include signature confirmation to ensure the seller received the package.
It took over six weeks to get my refund. When I was finally told 7-10 working days, and it did not post I had to call again. I was told the seller was having issues due to COVID and it might take up to an additional month.
I responded that I would call back in one week with my attorney, and he would be filing a class action suit for "unreasonable and even unjustified fees". The other charges would be:
Deceptive Marketing:
Under the Trademark Act of 1946, deceptive marketing, also known as false advertising, is "Any advertising or promotion that misrepresents the nature, characteristics, qualities or geographic origin of goods, services or commercial activities."
I received a charge back to my card which was my partial refund the next day.
They continue to charge my card when I contacted them that it was a fraudulent purchase and I would like to cancel it also no product was never sent
See file below
Stop taking my money
This is not our product. We have no record of this customer in our system
I was supposed to get a 4.99 bottle of keto fast and they charged me 198 dollars off my debit card
I just want my full refund of 198 dollars that they owe me this is false advertising. I thought I was purchasing a 4.99 bottle of keto fast until I get a confirmation of 198 dollars. This is ridiculous taking advantage of people in hard times. I try calling the number and no one answers. My conformation number is XXXXXXXX. If you see the ad of keto fast for 4.99 be carful it could cost you 198 dollars. Thank you and please help if possible thank you
Just a total refund of 198 dollars and they can keep that bottle of keto fast
We have no record of this customer. There are many keto products of the same name and look on the market offering similar packages and price points.
Keto Boost *mistyped my name for my return transaction never received at my bank. Keto Boost refuses to correct and to re-issue $138.96
Dec20, 2019 I purchased Better Boost Keto for $198.70.
I requested and granted return for unused product.
My bank has been involved and says the tranaction never can into my account. I discovered keto mistyped my name and now refuses to correct and re-issue the amount of $138.96
12.17.2019 (origianl receipt0
Shipping To:
***
***
Tupelo, MS 38801
US
Order ID XXXXXX
QTY DESC
1 InstaKeto Buy 3 Get 2 FreeIf you have any questions about your order please do not hesitate to contact us at 1-512-253-4473.
Auto-Receipt
Tue, Feb 11, 12:31 PM
REFUND CONFIRMATION
Order Information
Description: Keto Supplement
Billing Information
***
***
Tupelo, ***38801
US
***@gmail.com Shipping Information
Total: $138.96 (USD)
Payment Information
Date/Time: 11-Feb-2020 10:31:13 PST
Transaction ID: XXXXXXXXXXX
Payment Method: MasterCard xxxx4414
Transaction Type: Refund
Auth Code:
Merchant Contact Information
Better Boost Keto
Las Vegas, NV XXXXX
US
***@gmail.com
Auto-Receipt Tue, Feb 11, 12:31 PM to me REFUND CONFIRMATION Order Information Description: Keto Supplement Billing Information *** *** Tupelo, MS 38801 US ***@gmail.com Shipping Information Total: $138.96 (USD) Payment Information Date/Time: 11-Feb-2020 10:31:13 PST Transaction ID: XXXXXXXXXXX Payment Method: MasterCard *** Transaction Type: Refund Auth Code: Merchant Contact Information Better Boost Keto Las Vegas, NV 89148 US [email protected]
Document Attached
This refund was issued on February 11, 2020 to card number ending in ***
Refund $138.96. Transaction XXXXXXXXXXX has been successfully ACCEPTED by the system.
Settlement Amount: USD 138.96
Settlement Date and Time: 11-Feb-2020 16:41:38 PST
Business Day: 11-Feb-2020
Batch ID: XXXXXXXXX
The name on your account was spelled that way by whoever originally placed the order. We do not manually enter your name, when processing a refund that is automatically generated. Refunds are not issued to a name they are issued to a card number, the same card number used when making the purchase.
I tried to contact the company for a refund and their telephone number is NOT in SERVICE. SAVE YOUR MONEY. They are liars and they shouldn't be allowed to sell this bogus product!!!!!
We do not have this name or email in our system.
The product was falsely advertised and I don't know how to get hold of the co. To cancel or to get refund,I definitely want to cancel all future order
Purchased 5/20/2020 shipment order number the invoice did not have a price on it or a phone no. To get in touch with them .the shipment order no. Is XXXXXand does not show the amount of money it charged me . Would like to cancel any future deliveries.ref no. IsXXXXXXXX-XXXXX
I just want all future deliveries stopped and no more charges be made on my account. The shipper was instantKeto
Customer claims theres no way of contacting us but did in fact contact us on...
May 15, 2020, 3:40 pm Return for order XXXXXX processed successfully. Please provide this return code to the customer: RMAXXXXXXXXXXXXXX
May 15, 2020, 3:42 pm JC , wants to return for refund, while in process of obtaining RMA the client hung up, called back, answered then just hung up
When the customer was advised of the return process they terminated the call. Our staff called the customer back, the customer picked up and then hung up again. There has been no further contact from the customer.
Charged to credit card fraud, however products was never ordered, the product was received and returned to Keto, refunded hasn't bee proceed.
I never ordered the item from Keto, charge posted on credit card for $198.70, 11/26/19. I contacted Keto Customer Service to return the item, however it wasn't authorized. Order # XXXXXX. I also opened a fraud claim with BofA, that's being reviewed. I have no contract nor have I ever placed an order with Keto. The item was returned to Keto, product delivered 2/21/20, tracking number USPS: XXXX XXXX XXXX XXXX XXXX XX.
Assist in having the $198.70 refunded, product was returned that was never ordered by me.
The customer requested a refund 3 months past our 30 day return window. The customers refund was refused.
(The consumer indicated he/she DID NOT accept the response from the business.)
I never placed the initial order for this product that was delivered. The item was delivered when I was on out of state staying with family during the period Dec 2019 thru Feb 2020. When I contacted the company I explained the information about and asked to return the item, they were going to check and return my call, however a call was never received. The item was return and has been received by the company, since a return call was never received, I'm asking for a refund, because I never placed the order.
They falsely advertised a free bottle and than charged me 199 for a buy 3 get 2 free and now expect me to pat restocking fee
At 8pm central time I thought I was getting a free bottle of their product due to the ad and paying for shipping, as soon as I put my credit card info in I recieved an email stating thank you for the 3 bottle purchase to get 2 free. I imediatley replied to the email and left customer service an email stating that is not what I wanted and the advertising was false. This morning at 9am (the next day) I called back to customer service who said even though the email said shipping in 48 hours your package shipped in less than 8 hours and you can return it when you recieve it for a 5$ per bottle restocking fee. I could hear multiple customer service people in the background having the same conversation with other people this sounds like a complete scam
A complete refund not a partial refund
Customer received a full refund on May 28, 2020, 3:41 pm. Refund of 198.70 for order XXXXXX was SUCCESSFUL!
(The consumer indicated he/she DID NOT accept the response from the business.)
That is simply not true this cost me money to have to send the product back and you had a restocking fee in there
Yes we do have a restocking fee which was waived for you. Customers are responsible for the return shipping costs. This policy can be found in the Terms and Conditions that you accepted upon completing your purchase.
I went online and ordered a bottle of instant keto (keyed in order myself) and total came to $69.70, I checked my account and company charged by debit card $198.90 of which I did not agree to or authorize. When I called them they claimed they did it by mistake and refused to refund money back, and then have not answered telephone since. I sent online complaint, still no response.
Product_Or_Service: instaketo
Order_Number: XXXXXX
Other (requires explanation) I want total refund since they were fraudulent in the transaction.
They refunded my money back into my account.
Thank you.
Customer was made whole.
(The consumer indicated he/she ACCEPTED the response from the business.)
called to request return authorization. Was given a return #. Mailed back product, called with tracking info, never received refund as promised.
I ordered this product with a 30 day trial, refund if not satisfied. I called to request a refund within the 30 day time frame, I was given a return authorization number (XXXXXXXXXXXXXX)by agent *** I shipped back the unopened bottles. I called business with the USPS
tracking number, as requested. I never received a refund on my credit card. I tried calling them back after waiting several months and the 2 phone numbers I had were not in service.
I would like my full refund of $198.70 as promised. I followed all of the business' guidelines for returns and they did not follow through on their end.
This product is not as advertised and the company has not stood behind it's guarantee.Sales
The customer service # was disconnected. They have not responded to emails or mailed letter. I have requested my refund of $198 and asked to return remaining bottles. No response or resolution over all these months.
Order #: XXXXXX
Order Date: 11/1/2019
Refund of purchase price
Rec'd on 4/18 and checking a/c charged same day for $88.99 and $89.99. Items returned via USPS on 4/20. Received 2 more today; refund no not working
Items received on 4/18 and my checking account charged same day for referenced charges. Returned to Miami, FL mailing address on 4/20 requesting refund. Received 2 more bottles today. When I tried to call customer service number error message says number not valid. Looking for refund of $88.99 and $89.99.
Would like a refund of referenced charges. Original charge of $6.95 was the only charge I thought I was paying until I tried the product.
I forgot to mention that my credit card (bank debit card) was hacked by another unsolicited company and has been re-issued. On the off chance that this company has tried to reimburse me they may have a problem using the old card. Please advise if you'd like me to provide the new number to you. You say they have until May 21st to reply to you. What is my recourse if they don't?
We have no record of this customer. We do not have products that match those charges either.
(The consumer indicated he/she DID NOT accept the response from the business.)
I did receive the monies requested on 7/03. Not sure if they came from the business or my bank but I'm all set. Thanks for your help.
Purchased on 11-14-19. Returned 1-2-20. Called multiple times to get refund. They said on 3-3-20 they refunded. Per my bank no refund as of 4-15-20
I would like my full refund. Product was not used and was returned they assured me they recieved it.. They claim my bank has my money and the bank is not giving it to me because I owe them money. I do not owe any money to the bank. Per the bank they do not have my money. They company will not speak to me and will not allow me to speak to a superisor and have hung up on me.
I would like a full refund of 198.79 and them shut down.