Ultra Fast Keto Boost

I have properly returned the product and have received no refund and no communication regarding any timeline for receiving my money back.
Order ID XXXXXX
Return Authorization (RMA) XXXXXXXXXXXX

I have jumped through hoops, done everything correctly, and tracked that my return product has been received by them and I have yet to see my money refunded. Each time I contact customer service I'm asked to provide the same information I've already given countless times and then am offered a bogus "we'll send your concerns to upper management" with absolutely no follow up. At this point, I feel I've been scammed out of $150.

I placed an online order #XXXXXX on October 1st 2019 for 5 Risk Free bottles of a diet product from Ultra Fast Keto Boost in the amount of $198.70
from Ultra Fast Keto Boost, business location address of 9205 West Russell Road, Suite 240 in Las Vegas, NV 89148.
Email address; [email protected]
Contact numbers; (888) 970-0686 and/or (844) 704-1211
My order was influenced by a Facebook Endorsement Advertisement that included The Shark Tank and other celebrities offering trail orders of Risk Free Bottles of Ultra Fast Keto Boost diet products.
My order shipment notification was received via my email address on October 3rd 2019 and my payment of $198.70 transaction processed on October 3rd 2019 through my bank account.
I received 5 bottles of Ultra Fast Keto Boost on October 5th 2019.
On October 3rd 2019 at the advice of my physician not to use this product.
On October 5th 2019 I called The Support contact number and Requested My Refund.
I also cancelled my subscription to avoid any future shipments and or charges.
During this contact, I was advised,
All Orders are secured with a 30-Day Money Back Guarantee.
I received instructions on returning my order.
I was provided my Return Merchandise Number (RMA) XXXXXXXXXXXXX along with their return mailing address.
I was advised once my return order was received, not opened and not used, I would be charged a $5 per bottle restocking fee that would be deducted from my payment of $198.70 and I could expect to receive my refund in the amount of $173.70 within 30 days refunded back to my bank account.
On October 11th 2019, I returned All 5 bottles unopened and unused via Postal Product: First-Class Package Service - Retail Features:USPS I kept my with Tracking receipt
Number: XXXX XXXX XXXX XXXX XXXX XX which verified my returned package was delivered to the front desk, reception area, or mail room at 4:04 pm on October 15, 2019 in Las Vegas NV 89148 at the 9205 West Russell Road Suite 240

product was purchased on 10/23/20019 and returned on 11/23/2019. I returned the product and was promised a full refund.
purchased product on 10/23. then was informed it was not the correct product. returned product for full refund and was received back by company on 11/23/2019. I was told it would be completed in 3-5 days. still no refund. called several times and was told it was being completed. called again on 12/18 was informed there was a policy change and no further refunds would be completed by the company. paid a total of 197.70. I only had ordered 1 bottle and was charged for 3 bottle and was send 5 bottles.

Product was mispriced on internet. I called to get a refund in which they refused to fully refund me but give a 45% refund. 30 days still no refund
Product purchased on 11/24/19, product was mispriced on site. I then called the same day to get a refund about 5 min after purchase and they refused to give the full amount of $198.70. But offered a 45% $89.42 refund that would take place 3-5 business days. It's been 30 days now and have not received refund. I have called every week and sent atleast 20 emails with just getting the run around and same response that I have to wait 3-5 business days to even speak with someone, only over email. I have also called my bank and they have no trace of any refund from this company. This has been such a horrible experience and they are not a professional company. The last email I have received states that I am at my 30 day guarantee refund mark and now I can't receive anything. I spoke with someone again today and they stated that they will process the refund once again. 3-5 business days. I'm sure I will get the run around again.

ordered product returned unused within 30 days. Still waiting on part of my refund.
I ordered product thinking it was 39.99. 6 hours later $198.70 Was taken out of my bank acct. I called Company and was told I had to wait for product then ship it back to them and I will receive full refund. I thought that was not fair so I called my bank and put in a claim. my bank reversed part of the charges. I sent product back on 3day shipping as soon as I got it. 40 days later bank charged my account. Company had already received product back. I called the company they said they would not Be able to give me my refund because I put a claim with the bank. After tons of calls The bank gave me back a portion $158.71. Company still owes me $39.99. I've called a lot of times and they say they do not give refunds this not what the website states. I want the remainder of my refund. They received all their product back now I would like the remainder of my refund back

product ordered 11/23/19. Card chad 11/23. Sent USPS recd 7days. Gave me diarrhea for 10 days. CC stmt for ph# called today. No refund. No supervisor.
product ordered 11/23/19. Card charaged 11/23. Sent USPS recd 5 days later. I am 70 years old and I feel I have been ripped off. Product gave me diarrhea for 10 days 12/1/19 - 12/11/19. Stopped taking pills 12/12/19. Diarrhea stopped. Needed Credit Card stmt for ph# not on product, no return product information. Called today. No refund. Asked for supervisor not available. Did not know 30 day limit from date of order for refund. Today is 30 days but return must be at their facility. No notice on product. No phone number on product. Had to wait until cc statement received for the phone number to call. Charged $ 149.91 on Discover credit card. Wanted to return 2 full bottles of 3 original bottles relieved. Would not give refund or return product address.. Asked to speak to supervisor, not available. Stated I would report experience to Revdex.com. order # XXXXXXX, product is InstantKetoUSPS # 11/29/19 delivered. No sales person, ordered by ad on cell phone. I was tricked into not calling them when I stopped taking the product because no phone number on product to call. Had to wait until I rec'd Discover statement.

They have refused my refund multiple times and have not responded as they promised they would.
I purchased Ultra Fast Keto Boost buy 3 get 2 free for $198.70. I called that day and changed the order to buy 1 get 1 free for $69.95. They said a refund of $128.75 would be credited to my CC. This was on 9/10/19. Since then I have contacted them at 1-844-704-1211 at least 5 times and spoke to agents *** At first they said the refund was being processed. It never happened. The last time I called 12/9/19 and spoke to Vanessa *** a supervisor she said they would review the situation and contact me by email. They have not contacted me and I still have not receive the refund.
The order # is XXXXXX and was placed 9/10/19
PLEASE HELP ME RECEIVE MY REFUND.
Thank You

No actual price was given @ point of sale. No confirmation w/ tracking # provided. Asked to cancel instantly was told couldn't. No refund given ovrchr
I placed an order on the Internet, when I submitted the order, there was nothing giving the price I paid. I never received an order confirmation e-mail with a tracking number. The next day my credit card was charged an astronomical charge compared to what it was supposed to be. This was within hours of my purchase. I called immediately and was told I couldn't cancel that it had gone to they fulfillment department. Asked to cancel the order before it was shipped. That said you can't. They told me to wait til I received it and then return it. When I received it I refused it.
Still no refund on my credit card. I called they told me I wasn't getting a refund because of being past the 30 day time frame. I explained that the package was sent back by the post office and they should have the package. She said they didn't have the package and that I should of called before I sent it back to get a number to put on the package. I explained that I wasn't told this. She said all of the reps say this.
I asked for the recorded call to be cued up so I could hear what was said. She said it wasn't possible. I asked for her manager, because she was supposedly a supervisor. She said she was the last point of contact. There was no one above her. Asked for the owners name, I asked for the address she told me they couldn't give out either. Bottom line I wasn't getting my money back. Even though I was with in the law of the 30 days and I did not receive the product. I went to the post office to have to package tracked and I would have to track the package with the tracking number that they sent me in the order shipping confirmation, which I did not receive. I will have to return to they post office to see If they can track it with the info of the day they scanned it for the return. This company is a scam.

Sent product and charged credit card through some scam app, which was not ordered, and refused paying for return shipping, and claims a restocking fee
This company delivered a product package addressed to my wife, and charged my credit card. My wife never ordered anything and never engaged with this company. My wife checked her browser history and nothing is related to this company or this order, so we expect some scam ad linked to an app or website that skimmed her information. We contacted the company telling them they sent this in error and we need a refund. They provided a number to resend back to them but refuse to provide a shipping label to return, and quote their terms and conditions, which states a restocking fee is charged of $5 per bottle, and the package feels like there are 4 bottles included. This company is actively stealing money from us in plain site. We never ordered anything from them and are not held to their laughable terms and conditions. I contacted them again and spoke to Terion (agent 151) and asked to speak to a supervisor, I was told the supervisor will tell me the same thing and they have no way to send me a shipping label. This company is a complete scam, and unless I get refunded the $200 for product that was sent to us and charged, and the shipping fee, and do not get charged a restocking fee, I will be taking them to small claims court.

False advertising. Ordered. Sent product back. Waiting since Nov 22 to get my money back. Product returned to Tampa on Nov. 22. still no money re
Ordered 1 bottle of InstaKeto. they charged me and sent 3 bottles. Charged 198.70. Sent unopened product back. It was delivered to Tampa location on Nov. 22nd. I have called numerous times to 888-970-0692 each time promised to refund. I then started emailing the email support address [email protected]. They emailed me back saying that the billing dept was "looking into it". Each time, I wait a week. Called back today. I asked for a supervisor or to speak to the billing dept. Was put on hold. Same rep picked it back up. Said no supervisor available, to call back. I need the billing dept to make this right.

I was supposed to receive a refund within 5-7 days in september. have not seen a dime. im filing lawsuit. this is ***. please contact if you receive any information
thank you,
***
ps...I would give a zero, but it wouldnt let me

This company charged me $198.70 for the product when the cost was $119.00. It was buy 3 and get 2 free. They would not correct the charge. Illegal!

10/6/19 order XXXXXX. I talked to agent *** and ***-absolutely no help. They could care less and would not look for someone to help. I paid on credit card. see attached the price and free shipping that were promised. Also the billing insert in the package does not list any detail(very ambiguous) so they do not leave a trail of cost. Usually reputable companies list the price and send a receipt. This company does not send you a receipt - very misleading and does not care about honoring what is promised to the customer. I got 2 emails that said thank you for your purchase and your purchase is coming. I did get it and they don''t work or do anything worth what it says it does. It is a scam. I will pay for the cost that was advertised but not a penny more. They owe me 79.70.

Ordered one free bottle because saying endorsed by Shark Tank, realized was scam. Sent all 5 bottles back for refund, been a month and no refund given
Ordered a free bottle due to ad saying endorsed by SharkTank on 11/13/19. Saw on tv that SharkTank did not endorse and it was a scam on 11/14/19. Immediately called the company, but product of 5 bottles arrived on 11/15/19. Called and got RMA#XXXXXXXXXXXXXX and paid $$10.85 to send product (all 5 bottles) back via Priority 2 day mail #XXXX XXXX XXXX XXXX XXXX XX. With Insurance on them. Called on 12/3 and told "Upper Management" would contact me via email...never happened. Said had received product and would issue a refund..never happened. Called on 12/23 and was told "upper management" would contact me and that I could not talk to upper management. Refund to be $173.70 per agent JM #55 talked to 12/23. I would have never ever given my credit card number to them except they said they were endorsed by SharkTank members. USPS tracking shows it was delivered back to them on 11/21/19.

Tried to obtain steps necessary to have a return/refund processed. Never received a response from the company or their staff on how to do so.
I tried to get a response from
This company about how I need to go about returning unopened products for refund. Did not receive any
Response. After all the allegations of misrepresentation and false statements made by this company I fell I have been taken advantage of by fraudulent business activities. I have product I would like to return for refund. It is still sealed and not used or tampered with.

failure to honor 30 day guarantee
purchased product on 11/10 with an advertised 30 day money back guarantee. I notified company on 11/30 that I was not happy and asked for refund. Customer service replied with an offer to send me a refund or double product replacement and to notify them via email. I responded 2 days later that all I wanted was a refund. They responded with another email stating they could not find my order number. I replied with a copy of my email conformation with the order number. I did not hear back so I called customer service on 12/19 and clerk stated she found my order but could not refund because it was now pass 30 days, even though I originally notified them 20 days after purchase. Then she said if she could do a refund, the product with need to be unopened. It is hard to tell if the product works without opening it.

Called to return InstaKeto product. Told by rude agent that it was too late. Date of call was 12/9/19; agent lied & said it was 10th. I have proof.
Product didn't work.
Ordered product 11/9/2019, shipped 11/12/19. Delivered product 11/14/2019. Phoned to return info on 12/9/19. Agent rudly lied while I was on the phone as said it was the 10th.

To whom it may concern: I phoned the number provided to process my order. I knew a return # was required to send it back. I was told on 12/09/2019 that it was now the 10th, and consequently out of date. I am central standard time. My outgoing call stamp is at 10:51 pm, for 9 minutes and 46 seconds. I was rudely told it was the 10th and would not do anything about it. She was VERY rude! I then sent a message to my banking institution at 11:14.I found that the product did not even ship until the 11th. It didn't arrive until the 14th. And that's not even letting me begin the product until the 15th! I phoned again via my bank, as third party, today. And got the same result, but with the promise I would be called back within 24-48 hours. Here are the details....

To my banking institution:

***
12/9/2019 - 11:14 PM
I have requested return of product purchased 11/9/2019 for 198.53 . My request was by 12/9/2019. They had offered a satisfaction guarantee, and I am not satisfied. *** I have called and spoke with them earlier tonight. It is now 11:14 12/9/2019. Thank you for your help. ***

Tracking:
November 11, 2019, 3:11 pm
Arrived Shipping Partner Facility, USPS Awaiting Item
SALT LAKE CITY, UT 84104
Shipping Partner: DHL ECOMMERCE

Your Refund Policy doesn't even state when the "try" begins.
instaketo.com/refunds

Shipping Policy

Shipping Methods
We ship with USPS First Class Mail. Delivery typically takes 2-4 business days depending on your location. For international orders, it can take up to an additional 3-5 business days. All orders are shipped with insurance and delivery is guaranteed.

RETURNS
All orders are secured with a 30-Day Money Back Guarantee. To request a refund, simply contact us at [email protected] or 888-970-0692 for a Return Merchandise Authorization (RMA) number. All refunds must have an RMA and our subject to the terms listed on our Terms and Conditions link. Our support representatives will be happy to help with instructions on how to return your order to our warehouse and receive your refund. We look forward to assisting you.

I seen advertisement on this item & wanted to get 1 bottle & try it. They mailed me 5 bottles charging me $198, I want to return & get my money back,
I placed an order to receive the free bottle with the purchase of 1 bottle, the site didn't let me see how much or anything before saying my order was complete. I waited to receive an email with the receipt with said I ordered 3 bottles with 2 complimentary bottles. I called the response number on the receipt stating that I didn't order 3 bottles, I only wanted 1 and he said he changed it & it was now correct. A couple days later I received 5 bottles & was charged 198.70, so I immediately contacted them through email stating I wanted to return the products & get my money back. I got an email back stating I needed to call them to handle this process, so I contacted them & was told that as of 2 months ago they no longer give refunds & sorry for my troubles. So I immediately contacted them through email & we've gone back & forth with them stating they were sorry for my troubles & would give me 25 & 45% back with 2 free bottles. Tired of the run around & came to you. Here is my order # Order ID XXXXXX, ordered on 12/9/2019.

On 11/23/2019 I placed an order of what I thought was 1 free bottle of diet pills for just a shipping cost of $4.95. After I checked my bank account 5 minutes after they had taken $198.00 out of my bank account, they said I ordered 3 bottles with 2 free for this amount ( which I didn't). I immediately called them to cancel the order, they told me I wasn't able to cancel the order due to them already shipping the order. I have never heard of anything so absurd. I was told I have to wait for the product to come and return it on an RMA. I received the product and paid to send it back to them. They received it on Dec 5, 2019. I was told it would take 3-5 business days for the return. I called them back on the 7th and was rudely told that I have to wait 10 days after the processing date which they said the return wasn't even processed until the 10th. I called again on 12/19/2019 and was told all they would do is send a message up to upper management and they will get my refund. I have done everything I can to rectify this situation and to no avail I still don't have my $198.00 back. I need some guidance as to what else I can do to force them to get me my return quickly. They have their product back and have had for quite some time now. Any help in this matter would be greatly appreciated.,
Product_Or_Service: Instant Keto diet pills
Order_Number: XXXXXX

"Bait n switch." I ordered 1 bottle to try it out, was charged for 3. I returned item on Dec 5th. So far company hasn't given refund, only evasion!!
I placed an order for one bottle of this product just to see how well it worked. I checked my credit card transactions and discovered I was grossly overcharged and was being sent 4 or 5 bottles of this stuff. I immediately called the cust. service number to complain and ask for a refund. I got the usual spiel about not being able to stop the order from shipping (even though it was literally 8 mins later). So I got an RMA number from them along with the address for returns. The same day I received this product , I immediately addressed it for return. The company received it on Dec 5th, 2019. Once I got the delivery confirmation from the post office, I called the company to verify their receipt and was told I would receive my refund in 3-5 business days. Today is Dec 20th, 2019 and still no refund after four phone calls and the return of their product.

Ordered 5 bottles of Ultra Fast Keto Boost in October, Sent back 4 bottles on Nov 12th no refund yet of $138.96
Bought 5 bottles used one no results an agent *** told me mail it back to Las Vegas which was wrong. I sent it fed express next day she said has to be there before the 14th of Nov for a refund.No refund yet I called twice since then talked with agent Teryon # 151 she said I promise in 3 to 5 days it will be in my bank. I talk to the floor supervisor today Shauanna she said hey change there policy and no more refunds on this product. She would not give me an address or phone number of the Headquarters in Florida.