Ultra Fast Keto Boost

I responded to ad for Free Trial bottles. Following screens did not allow that as choice

On October 16, 2019, I saw an ad, I believe it was on FaceBook where Keto Boost advertised, directing me to a link. Under the WHERE to BUY? heading, it said "To receive the free trial bottles of the supplement, go on the images provided below. It takes you to official website where you need to fill the form and confirm it to book the bottle" I did this, filled in my information and was sent to a page with the prices for 1 bottle, 3 bottles (one of them would be free), or 5 bottles (this time 2 of them would be free). The prices were much higher than I was willing to pay for my "free trial bottle" but in trying to leave the site, I apparently hit something to be ordering 5 bottles to the tune of almost $200.00!!! Minutes later I received the following email:

***,
We are so excited to share this amazing product with you! I am positive you will enjoy the benefits and added boost to your diet that Ultra Fast Keto Boost will give you! We can't wait for you to see the results!

Your order is processing and will be shipped within 24-48 business hours.
Here are the details of your order.
Shipping To:
***
***
Monticello, MN US 55362

Order ID XXXXXX
QTY DESC
1 Ultra Fast Keto Boost Buy 3 Get 2 Free
If you have any questions about your order please do not hesitate to contact us at 888-970-0686.

Copyright 2019 Ultra Fast Keto Boost, All rights reserved.

Our mailing address is:
9205 West Russell Road Suite 240
Las Vegas, NV 89148

I called the number immediately to cancel my accidental order and was informed the order was already in process, I could not cancel the order. I would have to wait until the product arrived and then could call to get return info and send the product back. I would need to pay return postage and a $20-25 restocking fee. I spent some time with rep, at one time asking to talk to supervisor. She informed me she WAS the supervisor and nothing could be done to stop the order.
I am very frustrated that the misleading ad, the difficulty it leaving the site without all of a sudden buying a product I did not want, AND the follow-up phone call, leading to no satisfaction. The product is on the way, probably will be arriving today???? I DO NOT WANT THIS PRODUCT nor do I want to be paying more money to get it returned!!! My Discover card statement shows a payment to Keto Boost of$198.70 I do not want the shipment, I do not want to pay for it, return postage, or restocking fee!!!
Please direct me as to what my next step should be
***
*** St. Monticello, MN 55362
XXX XXX-XXXX

They never give you a total before they charge you. Just bad business!! Need refund ASAP
I was charged $198.70 for a product I thought was $39. They never give you a total before they charge you. Just bad business!! Need refund ASAP

Something needs to be done to protect public from these scammers!! No hidden charges and recharge after a trial. You should always be asked if you want auto shipping!!

Please stop them. I can't make my car payment because of this!

free 30 day trial of Keto Boost diet pills and all you had to pay $4.99, Tried to cancel, after charged $198.70, Restocking fee $25.00
I recently saw an advert for a free 30 day trial of Keto Boost diet pills and all you had to pay was for the shipping $4.99, So thought ok let's try it so I went to the site and started to order the trial and got taken to a site and entered all the details for paying the shipping once this was completed I closed the site and then received an email saying that I had ordered a Buy 3 Get 2 free of Ultrafast Keto Boost I immediately called and tried to cancel the order but was informed I could not do this, I informed my bank of the situation and they credited most of the $198.70 that I was charged, I also sent an email to the company concerning this "Scam" during the weekend and so far have received no reply from them concerning this. Tonight the package arrived and I call the Ultra-Fast Keto Boost supplier and was informed that there would be a $25.00 restocking fee.
So I want to let everyone know about this rip off Scam $25.00 for someone to open a package and place 5 bottles of pills back on a shelf is pure extortion.

I order the buy 3 get 2 free at 39.74 per bottle. they charged me for all 5 198.70 on my card.
I called the office not 7 minutes after the purchase at 1-888-970-0686 Samir ID (***) stated it had already been processed and they can not stop it. I have to wait to receive the product then return it with an RMA Number and have a restocking fee of 5.00 per bottle. also I have to pay for return shipping.
these people are a nightmare and the product came from address 3201 Hillsborough Ave Tampa FL 33684 and the to return it goes to 9205 W Russell Rd Suite 240 Las Vegas NV 89148. This is a complete rip off and should be filed as a criminal act.

Supposed to be a trial bottle and charged me 198.00
Called to complain 10 minutes after order and was told it could not be cancelled

I ordered only 3 bottles. This should have cost around $100.
Someone changed my order to get 5 bottles. Even with their promotion would only cost $119.22. However I was charged full price of $198.70.

Charged for items not wanted. Not given the option to select which product and just charged the top item they were selling. No option to cancel order
On 10/22/19 at approx. 0845 hours I ordered the Keto Boost Order ID XXXXXX . In trying to order 2 and get 1 free, it continued to ask for personal info and credit card number. Once you enter all of this it sent an email that I had purchased 3 and got 2 free. The sight doesn't give you the option to pick the item and just charges the biggest most expensive item. I called the customer service and they stated I could not cancel or they could not fix the issue, due to it already had been shipped. I had called within less than 10 minutes of the order and receiving the email and it miraculously was already shipped although it stated in the email that it would be shipped within 24-48 hours. They had no supervisors available and instead of a 100 bill I was charged 200 dollars. The customer service rep stated they would refund me 45% and it would be credited to my account and I would receive an email. I have yet to receive the email. I asked how long it would take for the refund to come back and of course it would take 5 to 7 business days. It appears that they charge customers more than what they are wanting.

company uses dishonest tactics and advertising that misrepresent "celebrity" names. They do not honor money back guarantee. Won't reveal Ingredients.

I was lead to believe that the product was used and supported by various celebrities. I was lead to believe I was being granted a free bottle to sample. My credit card was charged 198.00 and packaged shipped. I noticed charge and tried to stop order saying I didn't want anything but sample. Company told me it was too late to stop and offered no suggestion. I tried to return the package but was given runaround in obtaining the required RMA. The customer service wait time is well over an hour. They will not give information via email and force you to call company . The first attempt they refuse any refund. When I pushed 30 day money back language from website...they try to send me 2 free bottles to keep the 5 they sent me. When I say I have 5 that I didn't order but only wanted the free sample to try product. They say they can give me a 10% refund to keep product. I request full refund and explain there is no ingredients listed on bottle...they do not want to tell me ingredients because it is proprietary. I still push and they give me RMA number and refuse to give refund if product is opened....they say I owe a restock fee of $5 per bottle. I have yet to get any refund. I returned package via UPS and have proof of delivery. The product is Ultra Fast Keto Boost. Al Roker does not endorse. There is no fine print about on 30 day money back guarantee. Ordered Shipped Oct. 1..sls#XXXXXX...order XXXXX. RMA return # XXXXXXXXXXXXXX. Thousands of Facebook postings supporting the same shortcomings. This company is practicing very unfair consumer practices. This company needs to be inspected, held accountable, and maybe even shut down.

Misleading advertising. Order 3 bottles and get 2 free. Actually they charge for all 5 bottles, giving a discount for all 5 bottles.
Order product thinking it was going to be around $120.00, instead it came to $198.70. Received an email confirmation the order was placed and surprise no amount on it. Checking my bank account I found surprise $198.70. The way the advertising reads is misleading buy 3 and get 2 free. that would be $119.22 for 3 bottles not $198.70.

Ordered product for $39.99, account billed $ 198.70. Contacted Customer Service, which gave a run around.
My mother (86) ordered the advertised buy 3, get 2 free Ultra Fast Keto Boost for $ 39.99. When checking her bank statement, she was charged $ 198.70. She immediately called them to cancel order, but was told they could not. Also, if she returns, they would charge her various fees and would take several weeks to refund money. I also called with same results. No place in ad or in order confirmation does it say there is a one time fee. This is false advertising. I am requesting that we return the product immediately when received and receive a full refund of what was removed from her account. And that it happens the day products are returned. She cannot afford this type of costs.

To whom it may concern,

I have a complain against these companies who tricking consumers with a false advertising and sales representation and charging me more than what I was told.
I was returning the whole package but I was advise that they will only accept unopen bottles. how will I know if that is the right product if I will not open the bottle?
and when I return they will charge me $5.00@ for the return bottle.
I will also contact FDA because of their misrepresentation.

The Products name is Ultrafast Keto Boost,

I appreciate all the help that you are giving us the consumers.

Thank you.

I have called 8 times and have been promised a $128.73 credit and I just get same story each time they will send it to their billing office. *** #
ordered on Sept. 25th and sept.26 $ 198.70 was withdrawn from my account . Order number *** I am waiting for a credit of $128.73. I have talked to 6 different people to no avail.

Overcharged me and customer service will not help me
On 10/22/2019 I ordered on ultrafastketoboost.com a promo buy 3 at 39.74 a bottle and receive 2 free. Once I ordered I received a email receipt and it had no total just a order Id of XXXXXX. I checked my credit card phone app and noticed they charged me $198.70 when it should have been around $119. I called immediately about 5minutes after placing order I asked to be charged the correct amount and they refused to do that instead wanted to send more free bottles and I refused that offer and said I wanted my full amount back and to cancel my order and they refused to refund my money. She lied to me saying my order already shipped out with me calling 5 minutes after placing order and my card still pending. I asked serval times to speak to a manager they refused telling me there was no manager available and when asked for corporate office number they refused to give it to me and I was hung up on by a couple people the last person I talked to was a Tina employee

I was billed for something I didn't order. I don't know how they have my account information. I've never heard of this company.
I don't have any order numbers or anything because I did not purchase this .

I ordered three bottles of their product for 39.74 and was charged 198.70. I cancelled the order but was not able to get a refund.
I ordered three bottles for 39.94 but was chargrd 198.70.could not get a refund.

False advertisement. Company charge a different amount than what was advertise and won't cancel order.
Company advertised Keto pill that was on Shark Tank when it was not. After entering information to find out the price, I did not purchase it as it was too expensive. Received a text stating, "Hi! Thanks for looking at Ultra Fast Keto, we came across a few specially priced bottles in our office earlier, I reserved a free one for you here: link to the site. " Once I clicked on the link it took me to the website again with a different price (half of the original and also buy one get one free). Decided to purchase and received order : XXXXXX. Checked my credit card purchase and they charged the full price and was only going to ship 1 bottle. Order placed on 10/20/2019 at 6:34 pm. I sent email to cancel on 10/20/2019 at 7:10 pm and another at 7:17pm indicating they charged the incorrect amount and they are scamming me. On 10/21/2019 I called the number on the email: 888-970-0686 and asked for the order to be canceled. They refused to cancel and offered different ways to keep the order open. I declined and they once again wanted me to keep the order open. Told them to cancel and finally they said they cannot and I will have to pay for return shipping. Such a dishonest company.

Refusal to cancel order less than 24 hours of ordering. Stated reason not good enough.
October 20, 2019, I ordered the Ultra Fast Keto Boost at 5:45 am and attempted to cancel the order at approximately 12:15 pm. They refused to cancel and hung up on me. I attempted to continue to contact them and they (Agent ***) continued to hang up on me. I was on endless hold as well.

The credit card I used for the order is on my mother's account and I am an authorized user.

I called back and spoke to Agent *** who stated that the product went to the product fulfillment and cannot be cancelled. They said it would have to be sent to me and when I receive the item I can contact them for a refund. They are only willing to give me 45% of the refund. This is not acceptable since the product was not even sent out. It hasn't even been 24 hours since the order was placed. They are trying to say that their system will not cancel an order once payment has been accepted.

This has been reported to the credit card company as fraud.

Actual price charged is double price advertised. Price does not appear order. no refunds available. false advertising
on line ad shows Shark Tank TV Show folks all making offers for Ultra Fast Keto Boost pills. By 3 bottles ($39/each) get two free with free shipping. I expected to be charged approx $120.00. Total price was not listed on the emailed order receipt. check of my debit card showed $198.70 was charged. request to cancel order was denied. Company needs to be taken down from internet.

Falsely stating amounts charged and advertising incomplete
No instructions ...no contact information...a total scam..

Order #XXXXXX
Charged 198.70...not as stated 39.95 for 3...2 free..
total scam

Advertised free sample; pay shipping only. Shipped 5 bottles and charged bank $201.68.
This info was on a label enclosed in the package:
Shipping Date: 10-04-2019
SLSORD: XXXXXX
REF: XXXXXXXX-XXXXX
SHIPPER: Ultra Fast Keto Boost
Shipping Order#: XXXXX
8070611 (I don't know what this number is)

Received package on October 9, 2019. Enclosed were 5 bottles of the product. Internet ad said (and continues to say) consumer can try a sample bottle for free and pay only the shipping. I called 888-970-0686. A female staff person that answered the phone would not address my request for the original offer. Instead, she made several alternative suggestions that would reduce the bill. The final suggestion was that I could return the 5 bottles but I would have to pay $5 apiece ($25) for them to be restocked. I declined to pay for a decision they made to overship an amount of product that I did not request. When I asked for someone in the company that could handle legal discussions, she hung up on me. I checked my account with *** My credit card had been charged $201.68. I called *** Bank at XXX-XXX-XXXX and reported what I considered fraud. *** took the complaint. On October 21, 2019, Ms. called to say that the Bank Card Division spoke to a staff person who answered on 888-970-0686. The bank could not help because a product was involved / received. I do not have a paper trail of what I did on that day because the Company did not send an email from the website detailing the results of the order. I do, however have a document showing the link to their website and the claims made on both the link and their website.