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United Wholesale Mortgage

585 S Blvd E, Pontiac, Michigan, United States, 48341-3163

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Reviews Financial Services, Mortgage Lenders United Wholesale Mortgage

United Wholesale Mortgage Reviews (%countItem)

No other Mortgage Banker can beat UWM! My A/E, Mr.Brandon Somo, along with his entire Team, has been instrumental in getting all our company loans approved and closed in a short period of time. 90% of our loan files were closed in approx.days. Their state-of-the-art mortgage system& services will blow your mind!
UWM will never give any MLOs a run-around. Real straight shooters! Glad to be your business partner!

United Wholesale Mortgage Response • Jul 02, 2019

Hi ***! Thank you very much for the kind words! UWM appreciates your partnership and is so happy to read you are receiving the service you and your borrowers deserve. If there is ever anything more we can do for you or your borrowers, please do not hesitate to reach out!
Thank you!
UWM Consumer Advocate

I have been trying to sign up for the bi weekly payment (Equity Accelerator) and have not been successful. I thought I did last week when I gave them all the information and I was told the first payment was July 5. Today I got another invite for the program so I called them. They said I am not signed up. When I was asked for the loan number it was under someone else's name. I called UWM and I was on hold forever and was asked if I want a call back and stupid me I said YES. So far no return calls yet. I am trying to get out of this company.

United Wholesale Mortgage Response • Jul 02, 2019

Hello ***,
Very sorry to read you have had any challenges enrolling in our bi-weekly payment program! I would like to look into the matter for you and see how I can assist, but I need some additional information from you in order to locate your account. Will you please contact us at [email protected] and provide your account number and property address? We look forward to working with you on a resolution!
Thank you,
UWM Consumer Advocate

The lender has not give the seller their money and has delayed payment said they do not have and lost wire transfer money. It seems they are holding onto for no reason and is causing distress for Seller and Buyer. They have the buyer as already on the Loan as of 6/12/2019. Also, delayed closing since 6/10/2019. Loan company is cost Seller daily fees.
Would like Loan Company to reprocess and release to Chicago Title today the wire transfer funds related to

United Wholesale Mortgage Response • Jun 20, 2019

Dear Ms.,

As described in the email forwarded to you yesterday, we have reviewed your complaint and are having difficulty finding the specific loan file you are referencing based on the information you provided. In order to resolve your concerns, we will need some additional information to locate the loan file. Can you please provide us with the name of the Borrower on this loan so we can locate the file and work to resolve your concerns? Please forward this information to [email protected] and we will begin our review as soon as possible.

Sincerely,

UWM Consumer Advocate Team

Customer Response • Jun 22, 2019

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. The Bank released the funds they were holding

Regards

Horrible, If you have older parents attending any meetings or emails they receive from uwm. Watch them. Because after find out how much money my parents had in their bank account savings, uwm created an extra fee, when asked why the extra fees were needed they could never give a direct answer. Later, when it came to closing they so happened to forget about a large fee that needed to be paid or the closing, could not happen. Due to my parent unawareness (age) they believed everything and had their entire savings wiped.

United Wholesale Mortgage Response • May 13, 2019

Hello Karlene,
We would like to assist as we think your parents may simply need some additional information in response to their questions or clarification as to what they are seeing on their documents. There are rules, regulations and guidelines with which UWM complies that restrict what fees/costs may change during the course of the transaction and by how much. In order to assist, we need more information to locate your parents' loan file. We sent you an email to the address you provided but have not yet received a response. Please respond to our email or reach out to us at [email protected]. Once we are able to research and review the loan file we will be able to respond further to your parents' concerns. We look forward to working with you on a resolution!
Thank you,
UWM Consumer Advocate

This was one of the worst experiences of my life. The Underwriter was absolutely ridiculous and had no respect for my time. The whole process robbed me of three weeks of my life, destroyed my whole budget for the month due to their incompetence and the fact that their system and organization is so disorganized that no one knows what anyone else is doing! They've now lost over $2000.00 that I really needed for other things and which I only paid because they also couldn't find my payoff! Avoid this company at all costs if you value your sanity. They are terrible.

United Wholesale Mortgage Response • May 08, 2019

Hello Miriam,
I am sorry to read that you did not have a good experience with UWM. Our consumer advocacy team has already been in touch with you and is working to address your concerns. Thanks for contacting us and allowing us the opportunity to assist! We look forward to continuing to work with you on a resolution.
Thank you,
UWM Consumer Advocate

Great to work!

UWM is an incredible partner to the broker community. Fast speeds, Simple Underwriting, and Competitive Rate’s make them our “go to” Lender.

I’ve worked with this company for over two years now and they truely broken the mold when it comes to mortgage lending, top notch across the board

Seems like these reviews are pretty biased. I wouldn't be surprised if the bad ones are from Quicken employees or Fairway's. Because those two are the worst. I broker to UWM and I stay competitive in my market because not only they offer best rate, but fast and easy process. My clients couldn't be happier.

Best lender ever. Switched from quicken to uwm and the service is 110% better.

United Wholesale Mortgage Response • Apr 04, 2019

Nick,
Thank you very much for the kind words! We appreciate your business!
Thank you!
UWM Consumer Advocate

Awesome Rates and Service!

I have used UWM both personally and professionally. When it came time to buy my home, without a doubt I knew I wanted to use UWM for my own loan. My loan was cleared to close in less than a week! As a mortgage loan officer it’s important to me that my clients feel confident when I choose their lender. That I am picking the best lender for their situation. It’s not always going to be UWM. However, when I choose UWM for their loan, I am 100% confident that it will be done quickly, accurately, and with excellent service.

UWM has a great servicing department. Online payments are easy to pay. I can also see all of my documents and see what happens with my escrow account.

My favorite wholesale mortgage lender! They do a great job for my borrowers. Underwriting is fast and their AMC does a great job.

Excellent customer service and amazing support.

I am a broker love working with UWM, I do a lot of business with them. They have good pricing and excellent service. I am able to close most purchase and refiance loans within 21 days!

I’m a mortgage broker and use uwm as much as possible. They are a fantastic company, with speed, technology, and common sense. They have some of the best rates on the wholesale market and I can’t say enough good things about them. There are a lot of shady companies in the mortgage business, uwm is NOT one of them.

Great lender. Quick to close, excellent oine tools

Amazing company with the best interest rates in the industry!

They are simply the best wholesale lender out there. They have the best technology coupled with a corporate culture of "how can we work with you to make this work" thinking. They are super quick on everything they do. And on top of all that they consistently offer the best rates. There are very few other companies that I am more enthusiastic about. Love them.

United Wholesale Mortgage Response • Apr 04, 2019

Chad,
Thank you very much! We love working with you and appreciate your business!
Thank you!
UWM Consumer Advocate

UWM is incredible. Not only do they close loans quickly, they also have rates that are lower than everyone else in my local area. Any time I call UWM, I'm quickly routed to the department that can help me the best and I've never been let down by any of the staff there.

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Address: 585 S Blvd E, Pontiac, Michigan, United States, 48341-3163

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