United Wholesale Mortgage

One of the fastest lender with closing i've worked with before!! Did what they said they would do. Great company to work with

UWM is amazing and closes loans faster than any other lender! Great customer service and user friendly website for making payments. I would recommend UWM to anyone. I had my parents refinance with them also and they closed their cash out refinance in 19 days!

Wonderful organization. Transparent and ALWAYS available. My process was 5 Stars and WILL use them again to refinance my home.

UWM is a phenomenal company to work with. Fast turnaround times and competitive pricing make this my lender of choice to work with. Do not hesitate to work with UWM, they are the best in the business!

ONE OF THE BEST LENDERS TO WORK WITH - GREAT PROCESS, AMAZING TECHNOLOGY, AND REALLY SKILLED STAFF!!

Literally the best mortgage company for the process to get to closing. After that they take care of you with help you need. They never pester or call you for no reason like every other mortgage company out there!

Better than the jokers are QuickenLoans or LoanDepot! UWM has the best process by far.

Easy to work with, very quick process for our team to use.

Loan closed lightning fast with stellar service. I've had payment questions which were resolved quickly.

Great service, and super friendly and helpful staff. Fastest I have ever closed on a loan. Love it

Process was hassle free and smooth from beginning to finish. I will be referring friends and family over to UWM for the sole purpose of the service and quick turnaround time. Thank you!

Love the process and the technology. I’d recommend UWM to anyone.

This business is an absolute joke. I have had more problems than I can count dealing with incompetent employees and programs. Once I was enrolled in a forbearance program without my knowledge or approval. I realized it and tried to remedy the situation. I asked to be re-instated with the budget drafting program and was promised it was done. I find out the next month that I am placed back in forbearance again! Budget drafting what not reinstated - and I am charged for late fees. I call and am placed on hold for 30 minutes at a clip. My calls are dropped while speaking with someone. No one knows or understands why this is happening. No solutions can be offered.

Best lending company I have ever worked with. As a broker this company really makes my life so much easier

Great company with A+ service. Really appreciate their quick response and help on every deal.

United Wholesale Mortgage is practicing dishonesty, and thereby fraud.

In March 2020, I went online to their website to find information regarding what mortgage forbearance options might look like. I called and got a recording telling me to go to their site to request more information. The site indicated to click to request more information and that the company would be in touch to provide the info. I received a letter from UWM after having made my Payment for May 2020, dated 04/05/20 stating that as of 04/01/20 I was in forbearance.

The first fact of fraud: I did not request to be placed into forbearance for April, May and June, but upon requesting information about such was automatically enrolled, without having signed or agreed to anything. Secondly, the letter of notification of forbearance itself is a contradiction, backdated by its own dates therein; suggesting they signed me up for forbearance for a month in which my payment had already been made, and which notification did not show up until I had made my payment for May, 2020.

When I called their customer service dept and requested that they remove the status of 'forbearance' from my loan file, as I had neither requested nor agreed to such, and as I have made all payments due on the first day of the month, every month since loan inception, I was told that was "not possible without a court order", and that I should dispute it with the credit bureau; as though their inaccurate and fraudulent reporting of my loan status was not their problem, but that of the credit bureau they report the false information to. I proceeded to formally request documentation to prove that I had, per their claims, executed any kind of agreement for forbearance. Upon checking into that request, they told me that was not possible. (so they clearly operate with the false morals that borrowers are 'guilty until they prove themselves innocent') Needless to say, I was appalled at the response by the customer service rep who seems to have been well-trained in refuting borrower claims of this type, as she had no reservations in attempting to convince me I was at fault and her company had no responsibility whatsoever, in spite of their inability or willingness to provide the supposed documentation of terms and program(s) supposedly executed and agreed to by me. The only postive I can offer to this rep's interactions is that she claims to have submitted a request to remove the status of 'in forbearance', in spite of the fact that she had emphatically denied the possibility of such a change being possible to begin with.

This will be the last time I use or refer this lender, personally or as a real estate broker with ongoing numbers of clients who require financing.

I am happy and willing to back up my story with documentation, unlike the company I am complaining about. If you need evidence to believe my review, just request it: cw at whitingandcompany .com Loan number: xxx9756

As I broker I continue to send many loans to UWM, because they have excellent customer service and you have access to everything in their user friendly system. Not to mention, it's fantastic that they have team dedicated to helping you in different steps of the loan process to include having access to the underwriters. I have achieve many positive results for my clients due to the UWM platform and their dedication to taking care of the loan needs of so many. They truly lead the industry.

I think United Wholesale Mortgage company is great to work with. Their customer services is outstanding and they are happy to help and fix any issue that comes up in the way. I love dealing with them and I highly recommend them and give them two thumbs up.

Very efficient and easy to work with lender. Very broker friendly.

I have not worked in the Broker world for many years and was hesitant in joining a Broker shop because I knew that I would need to learn new systems with every investor that I might want to do business with.

UWM has a very user friendly system, great Account Executives and a fabulous culture where everyone wants to help and then some.

I would highly recommend them to my colleagues.