University of Cincinnati

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform...

this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.  I do not wish to close this complaint until I receive a phone call from GLA.  Since I have tried contacting them so many times previously, with no return call, I question their intensions.
Regards,
[redacted]

Complaint ID [redacted]RE: [redacted] GLA was unable to find any history or any recordings related to this matter.  GLA takes the actions of its employees very seriously and will continue to investigate the matter.  If Mrs. [redacted] has more information, we would request her...

to  contact our management team. [redacted]Compliance OfficerGLA Collection Co., Inc.[redacted]

RE: [redacted] GLA has reviewed the account information and states that the account information is correct and due as stated.  Please contact our office to discuss. [redacted] Compliance Officer GLA Collection Co., Inc. [redacted]

We have sent the patient her itemized bill which shows the details of the service provided. In her previous complaint she was questioning why insurance did not pay. She will need to contact her insurance for this type of information. We have noted disputed for her credit report. Thank you,

Complaint ID: [redacted]Re: [redacted] [redacted] GLA Collection Company, Inc.  is a third party debt collector.  [redacted] and [redacted] Assoc. and [redacted] are both our clients.  Monies paid directly to our company will be reported respectively to our clients based on the...

client’s wishes or the patient’s request. The balance stated on our communication(s) are correct to the best of our knowledge.   [redacted]Compliance OfficerGLA Collection Co., Inc.###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

GLA will comply with changing the resp. party to the patient and removing the trade line from [redacted]'s credit file.  [redacted] must call our office and give GLA her social security number in order to remove the trade line.  This is a requirement to do removals through [redacted].This...

was an error on our clients part. We wish to resolve this as soon as possible. [redacted] must call our office and give GLA her social security number in order to remove the trade line.  This is a requirement to do removals through [redacted]r. [redacted]Compliance OfficerGLA Collection Company, Inc. [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to [redacted] I did not find an attachment...

as they stated so I am awaiting the letter they also stated they mailed. If I receive the letter, I will find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
Kristen Mattingly

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Provide details of why you are not satisfied with this resolution. Please respond here ONLY]As I said in my original complaint, I would not give out personal information on the phone to someone I have no communication with. I called to verify my address only last week and they would not work with me because I would not provide a SS number. I don't believe that the difference in my name of [redacted] or [redacted] is an issue either. My main concern is to pay a bill if I actually owe one. I went on their website with the account number that they just gave me and still it doesn't not even state anything about what I owe for. No company or date of service. Nothing. For all I know this company is in business for just trying to scare someone into paying a bill that they don't owe. I called after I checked the email and today they let me verify my address without giving a SS number. The address was written poorly due to the fact that they just put a CR instead of putting County Road and they had a 0 added to the numbers. This is not a mistake from me. Like I said in my original request, I want to know that this will not show on my credit report and I want a bill that shows me at least a date of service that I have to pay for.
Regards,
[redacted]

GLA will comply with the removal of the trade line from all credit bureaus we report to.  Please allow time for the credit bureaus to process the request as we report on the 15th of each month. [redacted] Compliance Officer GLA Collection Co., Inc. [redacted]

Complaint ID: 11964990 Re: Charkquinta Johnson   GLA will comply with no calls to Mrs. Johnson’s cell phone.   [redacted]
[redacted]
[redacted]

To whom it may concern: Response to Complaint ID: [redacted] GLA has requested itemized statements from its client(s) regarding the accounts in question. They are attached.  GLA sees these accounts as due and has no information that they were previously satisfied.  Please contact our...

office to discuss. [redacted] Compliance Officer GLA Collection Co., Inc. [redacted]

From: Patrick Lynch Sent: Monday, November 28, 2016 1:44 PMTo: bbkyin.orgSubject: Complaint ID : 11820034 Bryan SherrillGLA will send information on accounts 10724267 and 10429046. Patrick LynchCompliance OfficerGLA Collection Co., Inc.(502)-261-1044 ____________________________________________________________...⇄ Forwarded message ----------From: Patrick Lynch Date: Mon, Dec 5, 2016 at 11:50 AMSubject: Complaint ID : 11820034 Bryan SherrillTo: Revdex.comkyin.orgComplaint ID : 11820034 Bryan Sherrill GLA has sent information on accounts 10724267 and 10429046.  Our client had turned over these accounts in his name.  Mr. Sherrill has not provided any information to refute the fact that these are his responsibility.  Please contact our office to discuss.GLA wishes to resolve this matter as soon as possible.    Patrick LynchCompliance OfficerGLA Collection Co., Inc.(502)-261-1044

[redacted]
 
I recently filed a complaint against GLA Collections.   Complaint #[redacted]
I asked that the complaint not be closed until I was contacted, as I was afraid they would not contact me.  They have attempted to call me with the recording telling me that they are trying to collect a debt, but no contact concerning the complaint
.
The person responding to my request said to give it a couple of weeks to see what happens.  As I suspected, GLA has not contacted me concerning my complaint.  Will I need to file a new one, or can you all just follow up with them?
 
Thank you, --
[redacted]
 
[redacted]

Complaint id [redacted]RE: [redacted]  GLA has reviewed the account in question.  We have requested an itemized statement from our client,  [redacted]
[redacted]
[redacted]
 Please contact our office to discuss. This...

account has been marked as disputed. [redacted]Compliance OfficerGLA Collection Co., Inc.###-###-####

GLA has reviewed the account(s) in question.  Initial communication was sent on 05/05/2015.  We have attempted several phone calls to Contact Mrs. [redacted] in order to resolve the account(s).  The account information reported is accurate.  Please have Mrs. [redacted] contact our...

office.
All accounts have been marked as disputed.
Compliance Officer
GLA Collection Company, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be...

satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

[redacted]
[redacted]
[redacted]
[redacted]
 
[redacted]
[redacted] GLA acknowledges that these 2 accounts were part of a settlement conducted with an attorney.  [redacted] was paid in full, [redacted] was settled in full.  GLA will request removal of both accounts, please allow time for the removals to be completed.  GLA reports to the credit bureaus on the 15th of each month. [redacted] GLA has spoken with its client, [redacted]  and no payment has been received.  The balance is still owing.  GLA can not find any history that this account was part of a settlement. [redacted] GLA will mark this account as disputed.  The patient was a [redacted]  It was turned over in [redacted] name with the current address we have on file.  Please contact our office to discuss. [redacted]
[redacted]
[redacted]
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below. I don't know who these are so I can't respond, this company needs to send me documentation on these.  Once I get these I will forward them to my attorney,  since I don't believe I owe these I will be seeking damages thru the court system. 
Regards,
[redacted]