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Please see attachment for response.

Due to the amount of time it has taken to receive an invoice in regards to what they are stating, I did some research and found the bill of service company that is owed. They are preparing a statement for me and I will pay thru them. They will then submit a recall notice to this GLA company. I would like to suggest that this company review its policy on contacting people and save everyone a lot of trouble.
Susie Kemp

Complaint ID: [redacted]Re: [redacted] GLA agrees that these accounts are separate accounts and separate companies.  Any money paid to GLA will be applied per Mr. [redacted] wishes.  Interest charged is per the client’s request.   If you wish, you may send separate checks for each client or pay the client directly.  As previously stated, the balances stated are correct and due. [redacted]Compliance OfficerGLA Collection Co., Inc.###-###-####

Complaint ID [redacted]RE: [redacted] [redacted] GLA could not locate the account(s) in question.  Please have the patient contact GLA Collection Company, Inc. to provide any previous address, phone number, date of birth or social security number. Please be aware that GLA did NOT receive this...

complaint at any time in the past. [redacted]Compliance OfficerGLA Collection Co., Inc.[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I appreciate the documentation provided that states where I signed and agreed to potentially pay interest. During all conversations with GLA they have referred to the interest owed as something requested by the company to which the debt was owed and that was part of the amount they are requested to collect from the company they are hired by.  The paperwork provided shows that I owe the interest to the GLA company itself and based on the breakdown it shows that I in fact ONLY owe $200.  This would be same $200 reported to the credit agencies and therefore would still be separate from any money owed to "[redacted]".   This would be a complete 180 from what GLA has told me in any previous conversations.  GLA still has yet to provide proof where I owe "[redacted] assoc" anything.  There is no bill or listing of service provided at this time.   It only shows that they MAY be contacting me on behalf of "[redacted]." A signed paper stating that I agreed to financial assignment at [redacted] is NOT proof of debt owed - only that I agreed to a contract.  Also, 8% interest compounded yearly or monthly does not equal the amount that is stated I owed in interest.  After pointing this out on with the Consumer Financial Protection Bureau complain, company ceased to respond. If you take the amount ($200) and compound that annual (once a year) for 5 years that is $80.  That would be $14.86 less .  We haven't hit the 6 year mark yet, and I cannot imagine that the interest could be compounded from the exact date the signed paperwork states but that would be $96 in October.  If compounded semi-annually that would be $160 in interest, more than is stated and $200 compounded monthly for 5 years would be $1,160 so obviously either.  So how exactly is this 8% calculated because I because I can't get our math to work out the same.  Until I can be provided with some kind of billing statement showing that I in fact owe "[redacted]" that shows "[redacted]" as a provider with an amount owed, including the document interest that "[redacted]" itself is demanding I cannot say that this is debt I owe.  Once again, this company has yet to provide that I owe anyone anything, and I will not pay on a debt that I cannot confirm I owe other than a statement that they provide which proves nothing.  
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Please read attached and remove the debt from all three of my credit bureaus until this is verified.
Regards,
[redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me.  I will uphold my part of the agreement and I will wait for the business to perform this action and, if it does, will consider this complaint resolved.Regards,[redacted]

GLA will comply with no calls.  It will mark the account(s) as disputed.

To whom it may concern Response to Complaint Id: [redacted] GLA shows that 4 accounts were paid on 07/15/2016.  The NSF charge is still due to be paid.  GLA reports payments to the credit bureaus on the 15th of each month.  Please allow time for the requests to be processed.  It is possible that the payments were not posted before the file was sent on 07/15/2015.  Account [redacted] will show that the balance was paid but there still is an NSF charge attached.  The NSF  charge was a check by phone that didn’t have enough funds. The accounts in question will show paid and closed. Please contact our office to discuss the NSF fee. [redacted] Compliance Officer GLA Collection Co., Inc. [redacted]

GLA will contact the original creditor.  Please contact our office to discuss.  Any information you can provide regarding the payment will help resolve this matter. GLA will mark the account as disputed and will promptly remove the account from credit as soon as the payment can be...

verified. Compliance OfficerGLA Collection Company, Inc.

Revdex.com:This does not solve my problem they will not show me proof that im responsible for these accounts they will not show me that I sign anything stating im responsible for the accounts!! I want proof on paper that shows I sign for these accounts stating ill take responsibility for them! this is not in no way good business practices.   have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

From: [redacted] Sent: Wednesday, November 16, 2016 1:17 PMSubject: Complaint ID: [redacted] W [redacted]Complaint ID: [redacted] W [redacted] RE:[redacted] and [redacted] GLA acknowledges that these 2 accounts were part of a settlement conducted with an attorney.  [redacted] was paid...

in full, [redacted] was settled in full.  GLA will request removal of both accounts, please allow time for the removals to be completed.  GLA reports to the credit bureaus on the 15th of each month. Re: [redacted] GLA has spoken with its client, [redacted],  and no payment has been received.  The balance is still owing.  GLA can not find any history that this account was part of a settlement. Re: [redacted] GLA will mark this account as disputed.  The patient was a [redacted] W. [redacted] of service 7/11/2012.  It was turned over in Mr. [redacted]’s name with the current address we have on file.  Please contact our office to discuss. [redacted]Compliance OfficerGLA Collection Co., Inc.###-###-####

[redacted]
[redacted] GLA has reviewed the account(s) in question.  All account trade lines have been marked as disputed.  Request for validation is past the initial 30 days.  These debts are considered valid and due.  This dispute is considered a...

duplicate dispute. [redacted]Compliance OfficerGLA Collection Co., Inc.[redacted]

Revdex.com:
I have reviewed the response made by the...

business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
They can find me to report these alleged debts they can find me to address my complaint.
Regards,
[redacted]

To whom it may concern: Mrs. [redacted] may contact our office to make payment on the account(s) in question.  [redacted].  A list of itemized statements has previously been sent. Mrs. [redacted] may also go online, free of charge and pay the accounts using the account number and pin number provided previously.  [redacted]Compliance OfficerGLA Collection Co., Inc.[redacted]

Complaint ID [redacted]Re: [redacted] GLA will review the call in question and speak with the collector.  The account(s) have been marked for no phone calls to the place of employment. [redacted]Compliance OfficerGLA Collection Co., Inc.[redacted]

Account #[redacted]
GLA agrees to correct the account in question and report the account as "paid  full."  A "Paid In Full" letter will be sent to the patient. Please allow time for the credit bureaus to process the request as we report on the 15th of each month.
[redacted]
Compliance...

Office

Complaint ID: [redacted]RE: [redacted] GLA will comply and apply the payment as requested.  Please be aware all other balances are still due. [redacted]Compliance OfficerGLA Collection Co., Inc.###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

To whom it may concern: GLA has reviewed the account(s) in question and has not evidence that the account(s) in question are not Mrs. [redacted]’s.  Please send in any documentation, including a police report for identity theft, so that we may clearly understand which accounts are not Mrs. [redacted]’s....

GLA will comply with no calls to the place of employment.  The accounts in question are still due.  The itemized statements have previously been sent to Mrs. [redacted]. [redacted] Compliance Officer GLA Collection Co., Inc. [redacted]

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Address: 2600 Clifton Ave, Cincinnati, Ohio, United States, 45220-2872

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