UpRight Law, LLC

never dealt with Lawyers before. All my sterotype ideas are false. UpRight Law, LLC gave me a high opinion of the professionalism and knowledge attainable. There was honest, caring treatment constantly. always checked with me to make certain there were any questions. never was left in 'the fog' about what was going on and was given an upfront price for what I would receive. anyone having any complaints just need to chat with their assigned Attorney.

They are helping with a legal-personal issue. So far doing a very good job.

I want to thank upright law for doing all there best on my bankruptcy case and everything is filed good. I would definitely recommend upright law to everybody out there. There nice good company and there rate is affordable.
Mr. [redacted]

Very attentive staff. They answered all questions asked and made me feel at ease, while going through these difficult times.

I did business with upright law, they filed my chapter 7, in which I did the painstaking work of gathering all the piles of necessary paperwork. They were very friendly when gathering their dough. However, when I ran into a problem of paying someone I should not have, they were rude and downright treated me like a criminal in stating they informed me not to pay back my friend. Now months later not only is my bankruptcy not complete, but I now owe the Trustee $2500, plus a possible $300 in additional attorney fee's. This company did not make my life easier in bankruptcy, now, not only do I have a terrible credit score, I am not completely filed and am an additional $2500-2800 in debt. Do NOT Hire this firm, you will be sorry!

Initial Business Response /* (1000, 6, 2015/08/19) */
Contact Name and Title: [redacted] M. [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@uprightlaw.com
I am the Managing Attorney at UpRight Law for [redacted] Service. I have been attempting to contact this client to resolve his...

complaint since I was made aware of his issues on 8/6/15. Unfortunately, the first two times I called him, he immediately hung up after I introduced myself. The third time that I called, he spoke with me for about one minute and then hung up on me. The fourth and final time that I called, he accused me of creditor harassment. I tried to explain that I am not a creditor to him and I am not trying to collect a debt, but he hung up prior to listening to that response. I then sent him the following email:
Dear Mr. [redacted],
I am the attorney who has been trying to talk with you regarding your Revdex.com complaint. I would very much like to help you find some resolution, but I need you to speak with me if we are to be successful. Please contact me at your convenience at my direct information listed below.
Thank you and have a great day!
[redacted] M. [redacted]
Managing Associate for [redacted] Services
(Direct Contact Information Omitted)
To this point, the client has not responded to my many attempts to have a conversation with him. Should he decide to engage in a conversation with me, I would be happy to work with him to help resolve his complaint.
Initial Consumer Rebuttal /* (3000, 8, 2015/08/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Upright law did contact me , asked about refund kept trying to say all the hard work they did they earned it. Theft is theft if I did that I'd be in jail. Only resolution is full refund , I'm sure this company practices the veterans administration policy of cooking the books to make themselves look good. I want to attach a picture of prescription pain meds prescribed to me in my name. Don't know how to though . almost forgot one employee was talking about selling my furniture or what else I had to pay the 1855 in full so they could move forward with the case.
Final Consumer Response /* (3000, 11, 2015/08/19) */
Hi, I wanted to send you my bio and introduce myself to you. I only handle bankruptcy cases (+35 years) and am a partner with Upright Law. You can see my web site at www.ssbbankruptcygroup.com. I look forward to helping you through this process. Your staff in Chicago will also take good care of you. Regards. [redacted]
This came from attorney in [redacted] email that was sent to me

[redacted]

Final Business Response /* (4000, 15, 2015/09/01) */
Contact Name and Title: [redacted] M. [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@uprightlaw.com
We would like to convey our most sincere apologies for the email reminders to this client. They are automatically generated when the client signs up and continue every few days until the client completes the task associated with that reminder. In this case, the client changed his mind about filing for bankruptcy, but the email reminder was not turned off. I had the reminders turned off immediately upon learning of this oversight. We apologize for any inconvenience and wish this client the best of luck in all of his future endeavors.

I am the Managing Attorney at UpRight Law for Enhanced Service.  I have left a few voicemails on this client's answering machine, but I have not yet heard back from her.  I sent this email a few minutes ago:
Dear Ms. ----------,
     I was just notified by the Revdex.com that you rejected my response to your complaint.  I know that you are frustrated by this whole process, but please understand that UpRight Law is trying to do everything we can can to move your case forward.  I have been trying to get in touch with you over the past week and I have left you multiple voicemails.  Instead of using your time to reject my response to the Revdex.com, why don't we work together to get your case filed?  We only closed your case because you weren't responsive to us for more than 6 months.  If you are ready to move forward with your case now, I will waive the reopening fee and get your case moving forward, but you have to be willing to talk to us.  Please call me back at your convenience at my number listed below.     Thank you and have a great day!---- -. --------Managing Associate for Enhanced Services
UpRight Law[redacted]Phone: (---) --------
     Again, had we known the reason for the long period of unresponsiveness, we would have never closed the case in the first place.  Since we now know the reason was due to an illness, we will gladly waive the reopening fee and move her case forward.  I look forward to helping her out of her debt and getting her case moving forward upon her response to me.

After many negative calls and letters. After continually trying to work with my creditors on making payments that I could afford. After having many doors shut in my face, I decided to make the big step/call. Going online submitting my contact information was the best thing I could have done. Within fifteen minutes I received a call from Upright Law. A friendly voice told me that he's here to HELP my situation. Brain took some information from me as transferred me to [redacted] Jefferson. Mr. Jefferson was a breath of fresh air. He not only took a weight off my shoulder, but he has me believing that there are some good after bankruptcy. I want to Thank these two men for putting me on the road to recovery. Upright Law, I applaud you on the Most High. God Bless You All,,,,,,

We're terribly sorry that this former client felt that she was give sub-standard service.  We have done everything in our power to let her know that her feelings are important to us, including issuing a full refund to her prior to this complaint with the Revdex.com.  We wish her all the best of...

luck in the future and hope she finds the help she needs get back to a favorable financial position.

I am very happy with UpRight Law. They have been very helpful with my financial problems.

my name is regino [redacted] the upright law is very good I recommend the law to my friend

I used upright law for my services, and could not have been more pleased with their involvement. They were concerned with every part of the process, and I am so glad that I heard about them through my friend.

I am the Managing Attorney at UpRight Law for Enhanced Service.  I have reached out to this former client to address his concerns by both telephone and email, but we have not yet had an opportunity to connect.  His case file was closed after speaking with one of the members of my...

department, so he may not need to speak with me, but my door remains open to him if he has any further concerns.

I have recently started being represented bu UpRight law. They have not only been very friendly and helpful but that have explained things to me in a way I could understand. They have been very thorough throughout the process so far. I feel better knowing I am represented by them.

All was going. Good till they assigned me a lawyer have been calling and calling for close to six months now. When he does pick up the phone says he is going to file then never does. Call upright and they just hang up on me that was a waste of 1800 dollars

Initial Business Response /* (1000, 5, 2015/08/19) */
Contact Name and Title: [redacted] M. [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@uprightlaw.com
I am the Managing Attorney at UpRight Law for Enhanced Service. I tried to contact this client twice by telephone to help...

resolve his complaint. The first time that I called the client answered and indicated that he had time to talk about his case. I started to explain that as a law firm we trade on the time we spend preparing, reviewing and filing cases for our clients. Unfortunately, this client hung up prior to engaging in any conversation with me. I called again to try resolve this matter for him, but the call went to voice mail after two rings. I then sent the following email:
Dear Mr. [redacted],
I am the attorney who has been trying to talk with you regarding your Revdex.com complaint. I would very much like to help you find some resolution, but I need you to speak with me if we are to be successful. Please contact me at your convenience at my direct contact information listed below.
Thank you and have a great day!
[redacted] M. [redacted]
Managing Associate for Enhanced Services
(Direct Contact Information Redacted)
As of this point, the client has not responded to my email or my voice mail. I would be happy to work with him to find some resolution if he decides that he would like to have a conversation.

everyone from UpRight has been amazing! even the lawyer that is assigned to me! I love that I have the opportunity to make payments!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

I took a risk, connecting with upright law as I had no reference.
I took a chance and couldn't be more pleased. They are professional, sympathetic and efficient.
I would recommend this firm to everyone.
Marguerite [redacted]

I am the Managing Attorney at UpRight Law for Enhanced Service.  Upon learning of this client's frustrations, I contacted her.  I discovered that this was a simple case of miscommunication.  This client had a claim against a creditor which was successfully prosecuted by UpRight...

Law.  Our litigation attorneys obtained a settlement for her.  The company which was sued has not yet paid the claim, but the settlement agreement was executed by all parties and we are now just waiting for the check to arrive.  Unfortunately, the jurisdiction where this client lives does not allow for the exemption of claims of this nature.  This means that this client will have to forfeit her check to the bankruptcy trustee when it arrives if we file the case before she has an opportunity to spend her money.  UpRight Law was under the impression that this client wanted to wait to file her case until after the settlement check arrived so she could keep her money and use it as she saw fit.  However, the client just informed me that she would rather forfeit that money and file her case now.  So that is exactly what we are doing.  We're very happy to have successfully resolved this matter and we look forward to helping her reach her financial goals.