UpRight Law, LLC

UpRight Law helped me through a really difficult time in my life,Bankrupcy,it was good to have experienced proffessionals handle this for me. Thanks Again,
James [redacted] Jr.

I am the managing attorney at UpRight Law for Enhanced Service.  When this complaint was emailed to me from the Revdex.com, I immediately reached out to this client to discuss her concerns.  Unfortunately, she has not answered any of my calls and she has no voicemail option on her...

phone.There are a number of things in this complaint that are important to clear up and understand.
When an individual files for bankruptcy, all creditors known by the client and communicated to the attorney are included on the petition.  This happens by notification of the court at the time of the filing.  Cases are filed when the client pays the fees for the filing.  Until then, the law firm can contact those creditors who seek verification of representation, but no law firm can completely stop creditor calls until the case is filed.  This is because the creditors are required to follow the order of the court, not the request of the law firm.
Secondly, there is no such thing a debtor's prison in the United States.  A person cannot be prosecuted criminally for owing money to another person and being unable to pay.  A person can be prosecuted for a variety of fraud charges for issuing bad checks, but that is not usually done unless the client repeatedly issues fraudulent checks or issues them for amounts far in excess of the balance of the account.  The district attorneys exercise their discretion to determine whether the client's behavior was criminally fraudulent or merely mistaken.  If the behavior was criminally fraudulent, then filing for bankruptcy will not make that person's crimes suddenly become non-criminal.
We are a bankruptcy law firm.  We do not practice criminal law and we do not provide advice to clients regarding criminal charges or represent them in criminal actions.
Next, when we are hired by any client we begin the work of preparing a bankruptcy case for them.  For some of that work, the client will be on the phone with the attorney or in the office with the attorney.  For most of that work, especially in the early stages of preparation, the work will be performed by the attorneys and the non-attorney staff outside the immediate view of the client.  This client spoke with 2 attorneys and a number of non-attorney staff members wherein they spent hours accumulating information from the client and preparing the case file.
Additionally, our firm has licensed attorneys in every state in this country.  They practice in bankruptcy law every day and provide the highest level of legal representation and advice.  This client's legal issues were in no way caused or exacerbated by any lack of knowledge from UpRight Law.
My line remains open to this client and if she decides to contact me, I will be happy to help her resolve her financial problems.

Initial Business Response /* (1000, 15, 2015/08/11) */
I am the Managing Attorney at UpRight Law for Enhanced Service. I have been trying to contact Ms. [redacted] to resolve this complaint every few days over the last few weeks without response. Every time I call I also send emails to...

follow-up. One example of these emails are as follows:
Dear Ms. [redacted],
I have been calling you to talk to you about the Revdex.com Complaint that you filed against our firm. I would very much like to talk with you about it and find out if there is anything that I can do to help resolve the issue. Please call me back at my number listed below and I will be grateful for your time.
Thank you and have a great day!
[redacted]
Managing Associate for Enhanced Services
UpRight Law

Unfortunately, I have not been able to reach Ms. [redacted] to this point, but I am continuing my efforts to resolve this situation.

UpRight Law has been very helpful and takes the time to explain everything. If I had any questions they would answer me promptly . I had no problem getting my ssi/disability from the state. I would recommend them to everyone

UpRight Law is amazing. They have helped my husband and I do what we though was impossible.

The lawyers that I spoke with did not keep to their schedules, were rude, and overall made me feel as if my case didn't matter to them at all. The only time I received a call back from them is when I threatened to cancel their services. When I finally did cancel their services due to the way I was being treated they took two thirds of the down payment that I gave them to basically add up my income and tell me that I make too much money to file for a chapter 7. They say they want to help with financial issues and debt and then take $200 for doing a fairly simple math problem?

Initial Business Response /* (1000, 5, 2015/01/28) */
Contact Name and Title: [redacted], Managing Par
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@gmail.com
Mr. [redacted], I am the Managing Partner of the firm. My name is [redacted]. First, let me apologize that my team did not...

work effectively with you to move your legal matter along faster. It appears that we began the relationship having excellent communication with you and then failed at a couple of critical points. As soon as you had completed your fee obligations we sent you a list of documents that we needed from you. That was on 8/28/14. You called us next on 10/27/14 asking where your legal documents were that you hired us to prepare. We had no record of receiving them. We should have reached out to you in the interim to let you know we had never received them. I apologize that we were not more attentive to your case. You resent the documents the same day and we received them and entered them into our system the following Monday. Unfortunately, there were a few documents missing. We failed to notify you that these documents were missing. That was our fault and we take responsibility for that. We notified you on 11/24 of the missing documents and had two conversations with you on 12/2 and explained what documents we still need and explained how to get them. We have not heard back from you since then. Unfortunately, I have no records of further calls or emails from you since then, but I feel badly that our team did not reach out to you more proactively. I want to help you get the documents and complete your case. I am going to personally call you later today and will devote whatever resources are necessary to help you complete the process. In terms of our licensing in Michigan, as is disclosed our website, we are properly operating as [redacted] Law PLLC in the state of Michigan. I'm happy to provide you with information on our state registration upon your request. Once again, please allow me to extend my apologies that we have not been more proactive in our communication with you.

Hired this company paid them $1,785.00 up front on Monday August 29th 2016 so they could get my case going immediately talked with several different people sent every document asked for then after I was told I could file a chapter 7 was then told by " my attorney " that I didn't qualify for a chapter 7 because my husband and I make to much money although I was filing alone not with my husband but they still have to include his income but in fact I could file a chapter 13 not what I wanted to do the reason I was filing was because I wanted a chapter 7 filed on my behalf so I requested a full refund because it had only been 5 days but nope keeping my money. Do not I repeat do not use this company...

Hello my name is Henry. I was needing help with my foreclosure right away. Had a selling date less than 2 wks. UpRight Law came to my rescue with a Chapter 13!!!

The company was knowledgeable and sympathetic. They helped me with my legal issues and followed through with me and ensured I did not get hassled. They honored their word and did as they said they would.

Thank you for you help, It has been a great help to get me back on tract with my finance.

Initial Business Response /* (1000, 8, 2015/08/20) */
I am the managing Attorney at UpRight Law for Enhanced Service. After I learned of this client's issues, I looked into his case to find out what was preventing it from being filed. I discovered that the client merely had a few...

outstanding documents that were necessary for properly preparing the bankruptcy petition. After a very short conversation about the remaining documents, the client was able to provide them and we finished the preparation of his petition. The client's case is now filed and the client has achieved the result that he was seeking.

I would recommend And have, to anyone seeking bankruptcy to engage upright law. . They were helpful, honest and always there when I needed them..I am very satisfied with the outcome. Thank you very much.

Great and trust worthy firm.

Had a lot of questions that they were glad to answer. They did not try and push them self on me. Did what they said they would do. Made me feel comfortable talk to them.

I had been worried for quite a while, knowing no matter how hard I tried I could not get ahead on my bills. due to health problems last year it was really bad. I saw there ad on [redacted] and thought it doesn't hurt to find out . they are wonderful. So caring, so informative, so supportive. They even went so far as to help me with a local attorney. I believe more businesses should follow their example!

I am extremely pleased with Upright Law firm, very professional, honest. My consultant has responded quickly to me and has answered all my questions. I highly recommend this law firm

Service was great had all my questions answered asap

I would like to take the time out and say thank you to upright law firm for being very accommodating with the payment plans and being very helpful with my experience so far.

Complaint: 11799964
I am rejecting this response because:
I love how you said you called several times. one voicemail was  left at 11:31 pm today.
Please leave email address I will gladly forward the email to you. The email states that the extra Refund was approved. 
Sincerely,
Nadine [redacted]