US Student Loan Services Inc

Review: I filed with this company because I thought it could help me with my loans, which I'm paying over 400 dollars a month in student loans on a very minimum income. I did not get to read the paperwork I was signing online and did not receive the paper work in the mail for about three weeks. When I read it, it did not match up when I explicitly double checked when they mentioned on the phone that interest wouldn't be applied, and on the paper work, interest was clearly stated. I decided not to turn in the papers, and contacted to cancel the application as I did not want to space out the payment and add anymore interest than I needed too. They stated that I could not cancel, and that I still needed to go through with the process. I also told them that I would not be able to make the payments to them since it was an additional 200 dollars that I was not going to be able to make. They also told me to not pay my current student loans since they were going to be "moved over", and I received calls from credit collections saying that I was 45 days past due. I was confused since I was told that I wouldn't have to worry about paying them anymore. I'm very disappointed at being mislead, and just simply want my agreement canceled and no more payments coming out.Desired Settlement: I want my agreement canceled. I would love to have my first payment of $99 dollars refunded back to me, but all in all, I really just want to have this canceled and never hear about it again.

Business

Response:

Hello [redacted],