Dear [redacted] We have received a copy of your comments that were filed with the Better Business Bureau and sincerely apologize for any inconvenience that this may have caused you Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possibleWe sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that your concern has since been resolved by our office Should you have any further questions or concerns, please let us know Once again, we apologize for any inconvenience that this may have caused and wish you continued success with your future fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] Thank you for your correspondence We have thoroughly reviewed your comments that were filed with the Revdex.com and sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible We take feedback from our members very seriously and sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities We would like the opportunity to speak with you regarding your concern; however the phone number you provided in your correspondence is not validAt your earliest convenience, please respond with your phone number so we can contact you Once again, we apologize for any inconvenience that this may have caused and look forward to speaking with you soon Yours in Fitness,Hour Fitness Corporate Office
Dear Ms***, Our records indicate that your concern has since been resolved by our office Should you have any further questions or concerns, please let us know We wish you continued success with your fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] We have received and thoroughly reviewed your comments filed with the Revdex.com Please be advised that we have responded to your feedback via written correspondence sent to your address on file
Dear Mr [redacted] , We have received a copy of your comments filed with the Better Business Bureau and sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possibleWe sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that your concern has since been resolved by our office Should you have any further questions or concerns, please let us know Once again, we apologize for any inconvenience that this may have caused and wish you continued success with your future fitness endeavors Promoting Health and Fitness, Hour Fitness Corporate Office
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I am STILL receiving emails even though I have removed myself from their list times now and was told over the phone by the club manager that I would not receive any more emails THIS IS HARASSMENT!Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] All employees have displayed serious poor judgement as well as unprofessional responses except the person from corporateHe contacted me several weeks after the incident in response to the Revdex.com complaint I mentioned several areas of satisfaction in many clubs, so the response is so untrueDishonest seems to be a common practice in this company- that seems to be a factThe person also said he would follow through on some other issues which he has not This company should not be part of Revdex.com if they do not aim for better businessI left the corporate office a message yesterday, and there has not been a response over the last hours I informed the corporate office of what I would be satisfied with and they have not attempted to respond I asked for the super sport clubs to be included in my membership so I can have more variety of clubs, since I have had this incident
Revdex.com:I have contacted the Altadena, California gym where I hold my membership four times without a return call from any manager.I'm NOT satisfied with their out comeI would like to speak with someone to have my matter resolved, please I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
Dear [redacted] We have received and thoroughly reviewed your comments filed with the Revdex.com regarding your Hour Fitness membershipWe sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that your concern was resolved by the local Club Manager Should you have any further questions or concerns regarding this matter, please contact the Club Manager directly for assistance Once again, we apologize for any inconvenience that this may have caused and thank you for being a member Promoting Health and Fitness, Hour Fitness Corporate
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me The company has issued the requested refund, but it is still disappointing that I had to go through the Revdex.com in the first place I consider this complaint resolved Regards, [redacted] **
Dear Ms.***, We have received a copy of your comments that were filed with the Better Business Bureau and sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possibleWe sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that your concern has since been resolved by our office Should you have any further questions or concerns, please let us know Once again, we apologize for any inconvenience that this may have caused and wish you continued success with your fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office
Dear Mr [redacted] , We have received and thoroughly reviewed your comments filed with the Revdex.comWe sincerely apologize for any inconvenience this may have causedHour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that the local Club Manager has attempted to contact you in follow up to your concern; however they are unable to reach you to discuss this matterAt your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the Club Manager We thank you in advance for your patience in resolving this matter, and look forward to speaking with you soon Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] We have received your comments filed with the Revdex.com and sincerely apologize for any inconvenience that this may have caused you Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that your concern was resolved by the local Club Manager Should you have any further questions or concerns regarding this matter, please contact the Club Manager directly for assistance Once again, we apologize for any inconvenience that this may have caused and thank you for your patience while resolving this matter Promoting Health and Fitness, Hour Fitness Corporate
Dear Ms***, We have received a copy of your comments that were filed with the Better Business Bureau and sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible We take feedback very seriously and sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Unfortunately we are unable to reach you to discuss this matter At your earliest convenience, please contact the local Club Manager by calling the phone number provided in his recent voice mails for further assistance Once again, we apologize for any inconvenience that this may have caused and look forward to speaking with you soon Yours in Fitness,Hour Fitness Corporate
Dear Mr [redacted] , Thank you for your response.Our records indicate that your concern has since been resolved by our office Should you have any further questions or concerns, please let us know Once again, we apologize for any inconvenience that this may have caused and wish you continued success with your fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office
Dear MrHussain, We have received and thoroughly reviewed your letter that was filed with the Revdex.com, and sincerely apologize for any inconvenience this may have caused Unfortunately we are unable to reach you by phone to discuss this matter At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by the local District Manager We thank you in advance for your time and patience in resolving this matter and look forward to your reply Promoting Health and Fitness, Hour Fitness Corporate Office
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [I am confused as to why the message is directed at "Mr [redacted] "and not myselfI did receive a call from a hour fitness service representative (named [redacted] )- he left a voice mail saying I will be granted a refund of $He left a call back number ###-###-#### and when I dialed, the phone call just goes in a loop and does not connect me with any representatives As of today, the refund amount as not been credited to my bank accountPlease advise expected time] Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below 24hr fitness did indeed cancel my membership but have not refunded me for the two months I was billed for Regards, [redacted]
Dear Mr [redacted] We have thoroughly reviewed your comments filed with the Revdex.com, and sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that the local Club Manager has attempted to contact you in follow up to your concern; however they are unable to reach you to discuss this matter At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the Club Manager for further assistance.Once again, we thank you for your feedback and appreciate your patience while resolving this matter Yours in Fitness, Hour Fitness Corporate Office
Dear Mr***, We have received a copy of your comments that were filed with the RevDex.com and sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possibleWe sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that your concern has since been resolved by our office Should you have any further questions or concerns, please let us know Once again, we apologize for any inconvenience that this may have caused and thank you for being a member Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] We have received a copy of your comments that were filed with the Better Business Bureau and sincerely apologize for any inconvenience that this may have caused you Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possibleWe sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that your concern has since been resolved by our office Should you have any further questions or concerns, please let us know Once again, we apologize for any inconvenience that this may have caused and wish you continued success with your future fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] Thank you for your correspondence We have thoroughly reviewed your comments that were filed with the Revdex.com and sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible We take feedback from our members very seriously and sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities We would like the opportunity to speak with you regarding your concern; however the phone number you provided in your correspondence is not validAt your earliest convenience, please respond with your phone number so we can contact you Once again, we apologize for any inconvenience that this may have caused and look forward to speaking with you soon Yours in Fitness,Hour Fitness Corporate Office
Dear Ms***, Our records indicate that your concern has since been resolved by our office Should you have any further questions or concerns, please let us know We wish you continued success with your fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] We have received and thoroughly reviewed your comments filed with the Revdex.com Please be advised that we have responded to your feedback via written correspondence sent to your address on file
Dear Mr [redacted] , We have received a copy of your comments filed with the Better Business Bureau and sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possibleWe sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that your concern has since been resolved by our office Should you have any further questions or concerns, please let us know Once again, we apologize for any inconvenience that this may have caused and wish you continued success with your future fitness endeavors Promoting Health and Fitness, Hour Fitness Corporate Office
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I am STILL receiving emails even though I have removed myself from their list times now and was told over the phone by the club manager that I would not receive any more emails THIS IS HARASSMENT!Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] All employees have displayed serious poor judgement as well as unprofessional responses except the person from corporateHe contacted me several weeks after the incident in response to the Revdex.com complaint I mentioned several areas of satisfaction in many clubs, so the response is so untrueDishonest seems to be a common practice in this company- that seems to be a factThe person also said he would follow through on some other issues which he has not This company should not be part of Revdex.com if they do not aim for better businessI left the corporate office a message yesterday, and there has not been a response over the last hours I informed the corporate office of what I would be satisfied with and they have not attempted to respond I asked for the super sport clubs to be included in my membership so I can have more variety of clubs, since I have had this incident
Revdex.com:I have contacted the Altadena, California gym where I hold my membership four times without a return call from any manager.I'm NOT satisfied with their out comeI would like to speak with someone to have my matter resolved, please I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***
Dear [redacted] We have received and thoroughly reviewed your comments filed with the Revdex.com regarding your Hour Fitness membershipWe sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that your concern was resolved by the local Club Manager Should you have any further questions or concerns regarding this matter, please contact the Club Manager directly for assistance Once again, we apologize for any inconvenience that this may have caused and thank you for being a member Promoting Health and Fitness, Hour Fitness Corporate
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me The company has issued the requested refund, but it is still disappointing that I had to go through the Revdex.com in the first place I consider this complaint resolved Regards, [redacted] **
Dear Ms.***, We have received a copy of your comments that were filed with the Better Business Bureau and sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possibleWe sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that your concern has since been resolved by our office Should you have any further questions or concerns, please let us know Once again, we apologize for any inconvenience that this may have caused and wish you continued success with your fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office
Dear Mr [redacted] , We have received and thoroughly reviewed your comments filed with the Revdex.comWe sincerely apologize for any inconvenience this may have causedHour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that the local Club Manager has attempted to contact you in follow up to your concern; however they are unable to reach you to discuss this matterAt your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the Club Manager We thank you in advance for your patience in resolving this matter, and look forward to speaking with you soon Promoting Health and Fitness, Hour Fitness Corporate Office
Dear [redacted] We have received your comments filed with the Revdex.com and sincerely apologize for any inconvenience that this may have caused you Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that your concern was resolved by the local Club Manager Should you have any further questions or concerns regarding this matter, please contact the Club Manager directly for assistance Once again, we apologize for any inconvenience that this may have caused and thank you for your patience while resolving this matter Promoting Health and Fitness, Hour Fitness Corporate
Dear Ms***, We have received a copy of your comments that were filed with the Better Business Bureau and sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible We take feedback very seriously and sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Unfortunately we are unable to reach you to discuss this matter At your earliest convenience, please contact the local Club Manager by calling the phone number provided in his recent voice mails for further assistance Once again, we apologize for any inconvenience that this may have caused and look forward to speaking with you soon Yours in Fitness,Hour Fitness Corporate
Dear Mr [redacted] , Thank you for your response.Our records indicate that your concern has since been resolved by our office Should you have any further questions or concerns, please let us know Once again, we apologize for any inconvenience that this may have caused and wish you continued success with your fitness goals Promoting Health and Fitness, Hour Fitness Corporate Office
Dear MrHussain, We have received and thoroughly reviewed your letter that was filed with the Revdex.com, and sincerely apologize for any inconvenience this may have caused Unfortunately we are unable to reach you by phone to discuss this matter At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by the local District Manager We thank you in advance for your time and patience in resolving this matter and look forward to your reply Promoting Health and Fitness, Hour Fitness Corporate Office
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [I am confused as to why the message is directed at "Mr [redacted] "and not myselfI did receive a call from a hour fitness service representative (named [redacted] )- he left a voice mail saying I will be granted a refund of $He left a call back number ###-###-#### and when I dialed, the phone call just goes in a loop and does not connect me with any representatives As of today, the refund amount as not been credited to my bank accountPlease advise expected time] Regards, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below 24hr fitness did indeed cancel my membership but have not refunded me for the two months I was billed for Regards, [redacted]
Dear Mr [redacted] We have thoroughly reviewed your comments filed with the Revdex.com, and sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that the local Club Manager has attempted to contact you in follow up to your concern; however they are unable to reach you to discuss this matter At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left for you by the Club Manager for further assistance.Once again, we thank you for your feedback and appreciate your patience while resolving this matter Yours in Fitness, Hour Fitness Corporate Office
Dear Mr***, We have received a copy of your comments that were filed with the RevDex.com and sincerely apologize for any inconvenience that this may have caused Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possibleWe sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities Our records indicate that your concern has since been resolved by our office Should you have any further questions or concerns, please let us know Once again, we apologize for any inconvenience that this may have caused and thank you for being a member Promoting Health and Fitness, Hour Fitness Corporate Office