Dear [redacted]
",sans-serif">We have thoroughly
reviewed your comments filed with the Revdex.com, and sincerely apologize for any inconvenience that
this may have caused
Hour Fitness prides itself on our commitment
to provide our members with the highest level of satisfaction possible. We sincerely regret any unpleasant experience
that may have occurred to detract from our level of service or our facilities
Our
records indicate that your concern was addressed by the local District Manager
Should you have any further questions or concerns regarding this matter, please
contact the District Manager directly for assistanceOnce
again, we apologize for any inconvenience that this may have caused and wish you and your family success in your future fitness endeavors
Promoting Health and Fitness,Hour Fitness Corporate
Dear Ms[redacted],
","sans-serif"">We
have received a copy of your comments that were filed with the RevDex.com and sincerely apologize for any inconvenience that this may have caused
Hour Fitness prides itself on our
commitment to provide our members with the highest level of satisfaction
possible. We
take feedback very seriously and sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Unfortunately we are unable to
reach you to discuss this matter At your earliest convenience, please contact the local Club Manager by calling the phone number provided in his recent voice mails for further assistance
Once again, we apologize for any
inconvenience that this may have caused and look forward to speaking with you soon
Yours
in Fitness,Hour Fitness Corporate
Dear [redacted]
","sans-serif"">We have thoroughly reviewed your comments filed with the Revdex.com and sincerely apologize for any inconvenience that this may have
caused
Hour Fitness prides itself on our
commitment to provide our members with the highest level of satisfaction
possible. We sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
[redacted] the local Club Manager, has
confirmed with our office that he has attempted to contact you in follow up to your concern; however he is unable to reach you to discuss this
matter. At your earliest convenience, please contact [redacted] by calling the phone number he provided in the email correspondence he has sent you
Once again, we thank you for your feedback
and appreciate your patience while resolving this matter
Yours
in Fitness, Hour Fitness Corporate
Dear Ms[redacted],
","sans-serif"">We
have received and thoroughly reviewed a copy of your comments that were filed
with the Revdex.com
After thoroughly
reviewing this matter and investigating the reasons for the previous decision
to revoke your membership, our Management team has determined that your membership privileges will not be reinstated.
We wish you success in your future fitness
endeavors
Sincerely,Hour Fitness Corporate
Dear Mr. [redacted]
",sans-serif">We have thoroughly reviewed your comments filed with the Revdex.com, and sincerely apologize for any inconvenience that this may have caused
Hour Fitness prides itself on our commitment
to provide our members with the highest level of satisfaction possible. We sincerely regret any unpleasant experience
that may have occurred to detract from our level of service or our facilities
Our records indicate that the local Club Manager has attempted
to contact you in follow up to your concern; however they are unable to reach you
to discuss this matter At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left
for you by the Club Manager for further assistance.Once again, we thank you for your feedback and appreciate
your patience while resolving this matter
Yours in
Fitness, Hour Fitness Corporate
Office
Dear [redacted]
We have received and thoroughly
","sans-serif"> reviewed your comments filed with the
Revdex.com and sincerely apologize for any inconvenience this may
have caused
Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the
voice-mails left for you by our Member Care Specialist
We thank
you in advance for your patience while resolving this matter
and look forward to your reply
Promoting Health and
Fitness,
Hour Fitness Corporate Office
Dear [redacted]
",sans-serif">We have
received a copy of your comments that were filed with the RevDex.com and sincerely apologize for any inconvenience that this may have caused
Hour Fitness prides itself on our commitment
to provide our members with the highest level of satisfaction possible. We take feedback
very seriously and sincerely regret any unpleasant experience that may
have occurred to detract from our level of service or our facilities
Unfortunately we are unable to
reach you to discuss this matter. At your earliest convenience,
please contact the local Service Manager by calling the phone number provided in their recent voice-mails for
further assistance regarding your concern
Once again, we apologize for any inconvenience
that this may have caused and thank you for your patience while
resolving this matter
Yours in
Fitness,Hour Fitness Corporate
Dear
Mr. [redacted],
Thank you for your response.Our
records indicate that the local District Manager has attempted to contact you
in follow up to your concern; however they are unable to reach you to discuss
this matter. At your earliest convenience, please contact us by
calling the phone number provided in the voice-mails left for you by
the District Manager.
Once
again, we thank you for your feedback and look forward to speaking with you
soon.
Yours
in Fitness,
24 Hour Fitness Corporate Office
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Dear [redacted],
We have received a copy of your comments filed with the...
RevDex.com and sincerely apologize for any inconvenience that this may
have caused.
24 Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possible. We sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities.
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know.
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your fitness goals.
Promoting Health and Fitness, 24 Hour Fitness Corporate Office
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The manager of the club did not contact me directly. I got a call from one of the front counter girls saying "[redacted] our heater is now fixed". This does not complete my complaint. I have been a paying member for going on 2 years - 2 winters with NO heat. I would like a credit to my account for at least 2 of those months I have been a paying member when I was forced to use the facility with no heat. It was actually many more than 2 months I worked out with no heat. I would like a call from the club manager with a proposed resolution.]
Regards,
[redacted]
Dear [redacted],We have received and thoroughly reviewed your comments filed with the Revdex.com, and we sincerely apologize for any inconvenience that this may have caused.24 Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction...
possible. We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities.Our records indicate that your concern was resolved by the local Club Manager. Should you have any further questions or concerns regarding this matter, please contact the Club Manager directly for assistance.Once again, we apologize for any inconvenience that this may have caused and thank you for being a member.Promoting Health and Fitness, 24 Hour Fitness Corporate
Dear Mr. [redacted],
We have received a copy of your comments filed with the Better
Business...
Bureau and sincerely apologize for any inconvenience that this may
have caused.
24 Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possible. We sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities.
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know.
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness endeavors.
Promoting Health and Fitness, 24 Hour Fitness Corporate Office
Dear [redacted]
We have received a copy of your comments that were filed with the RevDex.com and sincerely apologize for any inconvenience that this may
have caused you.
24 Hour Fitness prides itself on our commitment to provide our members with the
highest level of...
satisfaction possible. We sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities.
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know.
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness goals.
Promoting Health and Fitness,
24 Hour Fitness Corporate Office
Dear Mr. [redacted],
Thank you for your response.As previously stated, 24 Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possible. We sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities.
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know.
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness endeavors.
Promoting Health and Fitness,
24 Hour Fitness Corporate Office
Dear Ms.[redacted],
We have received a copy of your comments that were filed with the...
RevDex.com and sincerely apologize for any inconvenience that this may
have caused.
24 Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possible. We sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities.
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know.
Once again, we apologize for any inconvenience that this may have caused and wish you continued success with your fitness goals.
Promoting Health and Fitness, 24 Hour Fitness Corporate Office
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. The company has issued the requested refund, but it is still disappointing that I had to go through the Revdex.com in the first place. I consider this complaint resolved.
Regards,
[redacted]
Dear [redacted]
Thank you for your response.
We are sorry to hear that you have not received the voice-mails left to your attention during our attempts to reach you by calling the phone number you provided in your correspondence.
Once again, we would like to offer our assistance and ask that you please contact our office by calling the phone number provided in the voicemails left for you by our Member Care Specialist[redacted]
Once again, we apologize for any inconvenience that this may have caused and look forward to speaking with you soon.
Promoting Health and Fitness,24 Hour Fitness Corporate<
Dear [redacted]We have received a copy of your comments that were filed with the Revdex.com and sincerely apologize for any inconvenience that this may have caused.24 Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible....
We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities.Our records indicate that your concern has since been resolved by our office. Should you have any further questions or concerns, please let us know. Once again, we apologize for any inconvenience that this may have caused and wish you continued success with your future fitness goals.Promoting Health and Fitness, 24 Hour Fitness Corporate Office
Dear [redacted]
",sans-serif">We have thoroughly
reviewed your comments filed with the Revdex.com, and sincerely apologize for any inconvenience that
this may have caused
Hour Fitness prides itself on our commitment
to provide our members with the highest level of satisfaction possible. We sincerely regret any unpleasant experience
that may have occurred to detract from our level of service or our facilities
Our
records indicate that your concern was addressed by the local District Manager
Should you have any further questions or concerns regarding this matter, please
contact the District Manager directly for assistanceOnce
again, we apologize for any inconvenience that this may have caused and wish you and your family success in your future fitness endeavors
Promoting Health and Fitness,Hour Fitness Corporate
Dear Ms[redacted],
","sans-serif"">We
have received a copy of your comments that were filed with the RevDex.com and sincerely apologize for any inconvenience that this may have caused
Hour Fitness prides itself on our
commitment to provide our members with the highest level of satisfaction
possible. We
take feedback very seriously and sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Unfortunately we are unable to
reach you to discuss this matter At your earliest convenience, please contact the local Club Manager by calling the phone number provided in his recent voice mails for further assistance
Once again, we apologize for any
inconvenience that this may have caused and look forward to speaking with you soon
Yours
in Fitness,Hour Fitness Corporate
Dear [redacted]
","sans-serif"">We have thoroughly reviewed your comments filed with the Revdex.com and sincerely apologize for any inconvenience that this may have
caused
Hour Fitness prides itself on our
commitment to provide our members with the highest level of satisfaction
possible. We sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
[redacted] the local Club Manager, has
confirmed with our office that he has attempted to contact you in follow up to your concern; however he is unable to reach you to discuss this
matter. At your earliest convenience, please contact [redacted] by calling the phone number he provided in the email correspondence he has sent you
Once again, we thank you for your feedback
and appreciate your patience while resolving this matter
Yours
in Fitness, Hour Fitness Corporate
Dear Ms[redacted],
","sans-serif"">We
have received and thoroughly reviewed a copy of your comments that were filed
with the Revdex.com
After thoroughly
reviewing this matter and investigating the reasons for the previous decision
to revoke your membership, our Management team has determined that your membership privileges will not be reinstated.
We wish you success in your future fitness
endeavors
Sincerely,Hour Fitness Corporate
Dear Mr. [redacted]
",sans-serif">We have thoroughly reviewed your comments filed with the Revdex.com, and sincerely apologize for any inconvenience that this may have caused
Hour Fitness prides itself on our commitment
to provide our members with the highest level of satisfaction possible. We sincerely regret any unpleasant experience
that may have occurred to detract from our level of service or our facilities
Our records indicate that the local Club Manager has attempted
to contact you in follow up to your concern; however they are unable to reach you
to discuss this matter At your earliest convenience, please contact us by calling the phone number provided in the voice-mails left
for you by the Club Manager for further assistance.Once again, we thank you for your feedback and appreciate
your patience while resolving this matter
Yours in
Fitness, Hour Fitness Corporate
Office
Dear [redacted]
We have received and thoroughly
","sans-serif"> reviewed your comments filed with the
Revdex.com and sincerely apologize for any inconvenience this may
have caused
Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the
voice-mails left for you by our Member Care Specialist
We thank
you in advance for your patience while resolving this matter
and look forward to your reply
Promoting Health and
Fitness,
Hour Fitness Corporate Office
Dear [redacted]
",sans-serif">We have
received a copy of your comments that were filed with the RevDex.com and sincerely apologize for any inconvenience that this may have caused
Hour Fitness prides itself on our commitment
to provide our members with the highest level of satisfaction possible. We take feedback
very seriously and sincerely regret any unpleasant experience that may
have occurred to detract from our level of service or our facilities
Unfortunately we are unable to
reach you to discuss this matter. At your earliest convenience,
please contact the local Service Manager by calling the phone number provided in their recent voice-mails for
further assistance regarding your concern
Once again, we apologize for any inconvenience
that this may have caused and thank you for your patience while
resolving this matter
Yours in
Fitness,Hour Fitness Corporate
Dear
Mr. [redacted],
Thank you for your response.Our
records indicate that the local District Manager has attempted to contact you
in follow up to your concern; however they are unable to reach you to discuss
this matter. At your earliest convenience, please contact us by
calling the phone number provided in the voice-mails left for you by
the District Manager.
Once
again, we thank you for your feedback and look forward to speaking with you
soon.
Yours
in Fitness,
24 Hour Fitness Corporate Office
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Dear [redacted],
We have received a copy of your comments filed with the...
RevDex.com and sincerely apologize for any inconvenience that this may
have caused.
24 Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possible. We sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities.
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know.
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your fitness goals.
Promoting Health and Fitness, 24 Hour Fitness Corporate Office
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
The manager of the club did not contact me directly. I got a call from one of the front counter girls saying "[redacted] our heater is now fixed". This does not complete my complaint. I have been a paying member for going on 2 years - 2 winters with NO heat. I would like a credit to my account for at least 2 of those months I have been a paying member when I was forced to use the facility with no heat. It was actually many more than 2 months I worked out with no heat. I would like a call from the club manager with a proposed resolution.]
Regards,
[redacted]
Dear [redacted],We have received and thoroughly reviewed your comments filed with the Revdex.com, and we sincerely apologize for any inconvenience that this may have caused.24 Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction...
possible. We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities.Our records indicate that your concern was resolved by the local Club Manager. Should you have any further questions or concerns regarding this matter, please contact the Club Manager directly for assistance.Once again, we apologize for any inconvenience that this may have caused and thank you for being a member.Promoting Health and Fitness, 24 Hour Fitness Corporate
Dear Mr. [redacted],
We have received a copy of your comments filed with the Better
Business...
Bureau and sincerely apologize for any inconvenience that this may
have caused.
24 Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possible. We sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities.
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know.
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness endeavors.
Promoting Health and Fitness, 24 Hour Fitness Corporate Office
Dear [redacted]
We have received a copy of your comments that were filed with the RevDex.com and sincerely apologize for any inconvenience that this may
have caused you.
24 Hour Fitness prides itself on our commitment to provide our members with the
highest level of...
satisfaction possible. We sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities.
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know.
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness goals.
Promoting Health and Fitness,
24 Hour Fitness Corporate Office
Dear Mr. [redacted],
Thank you for your response.As previously stated, 24 Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possible. We sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities.
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know.
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness endeavors.
Promoting Health and Fitness,
24 Hour Fitness Corporate Office
Dear Ms.[redacted],
We have received a copy of your comments that were filed with the...
RevDex.com and sincerely apologize for any inconvenience that this may
have caused.
24 Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possible. We sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities.
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know.
Once again, we apologize for any inconvenience that this may have caused and wish you continued success with your fitness goals.
Promoting Health and Fitness, 24 Hour Fitness Corporate Office
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. The company has issued the requested refund, but it is still disappointing that I had to go through the Revdex.com in the first place. I consider this complaint resolved.
Regards,
[redacted]
Dear [redacted]
Thank you for your response.
We are sorry to hear that you have not received the voice-mails left to your attention during our attempts to reach you by calling the phone number you provided in your correspondence.
Once again, we would like to offer our assistance and ask that you please contact our office by calling the phone number provided in the voicemails left for you by our Member Care Specialist[redacted]
Once again, we apologize for any inconvenience that this may have caused and look forward to speaking with you soon.
Promoting Health and Fitness,24 Hour Fitness Corporate<
Dear [redacted]We have received a copy of your comments that were filed with the Revdex.com and sincerely apologize for any inconvenience that this may have caused.24 Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible....
We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities.Our records indicate that your concern has since been resolved by our office. Should you have any further questions or concerns, please let us know. Once again, we apologize for any inconvenience that this may have caused and wish you continued success with your future fitness goals.Promoting Health and Fitness, 24 Hour Fitness Corporate Office