Dear *** ***
We have received a copy of your comments that were filed with the RevDex.com, and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides
itself on our commitment to provide our members with the highest level
of
satisfaction possibleWe sincerely regret any unpleasant experience that may
have occurred to detract from our level of service or our facilities
Our records indicate
that your concern has since been resolved by our office. Should you
have any further questions or concerns, please let us know
Once again, we apologize
for any inconvenience that this may have caused and wish you continued success
with your future fitness endeavors
Promoting Health and
Fitness,
Hour Fitness Corporate Office
Dear *** ***
We have received and thoroughly reviewed your comments filed with the
Revdex.com.
Please be advised that we have responded to your feedback via written
correspondence sent to your address on file.
","serif"Times New Roman"">
We wish you success in
your future fitness endeavors
Promoting Health and
Fitness, Hour Fitness Corporate Office
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Dear Ms***,
We have received and thoroughly reviewed your letter that was filed with
the
Revdex.com, and sincerely apologize for any inconvenience this may
have caused
Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist
We thank
you in advance for your time and patience in resolving this matter
and look forward to speaking with you soon
Promoting Health and Fitness, Hour Fitness Corporate Office
Dear *** ***
",sans-serif">We have thoroughly reviewed your comments filed with the Revdex.com and sincerely apologize for any inconvenience that this may have caused
Hour Fitness prides itself on our commitment
to provide our members with the highest level of satisfaction possible. We sincerely regret any unpleasant experience
that may have occurred to detract from our level of service or our facilities
Our records indicate that the
local Club Manager has attempted
to contact you in follow up to your concern; however they are unable to reach you
to discuss this matter. At your earliest
convenience, please contact us by calling the phone number provided in
the voice-mails left for you by the Club Manager
Once again, we thank you for your feedback and look forward to speaking with you soon
Yours in
Fitness,
Hour Fitness Corporate Office
Dear *** ***
Thank you for your response.Our records indicate that you were contacted by the local District Manager in follow up to your concern; however you opted to
contact them at a later date in order to discuss the resolution
Unfortunately we have not heard back from you to bring this matter to closure. At your earliest
convenience, please contact the District Manager for further assistance.We thank you in advance for your patience in resolving
this matter and look forward to
speaking with you soon
Promoting Health and Fitness,
Hour Fitness Corporate Office
Dear Mr***,
We have received a copy of your comments that were filed with the
RevDex.com and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possibleWe sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness endeavors
Promoting Health and Fitness, Hour Fitness Corporate Office
Dear *** ***We have received a copy of your comments that were filed with the Revdex.com and sincerely apologize for any inconvenience that this may have causedHour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible
We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities.Our records indicate that your concern has since been resolved by the local Club Manager. Should you have any further questions or concerns, please contact the Club Manager directly for further assistance. Once again, we apologize for any inconvenience that this may have caused and wish you continued success with your future fitness goals.Promoting Health and Fitness, Hour Fitness Corporate Office
Dear Ms***,We have received and thoroughly reviewed your comments filed with the Revdex.com regarding your Hour Fitness membership. Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible. We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities.Our records indicate that the local Club Manager has contacted you in follow up to your concernShould you have any further questions or concerns regarding this matter, please contact the Club Manager directly for assistance.Once again, we apologize for any inconvenience that this may have caused and thank you for being a member.Promoting Health and Fitness, Hour Fitness Corporate
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and I find this resolution is satisfactory to me. I have been in contact with a representative from the business and I consider this complaint resolvedI think Hour Fitness is a high quality company and I will refer others to them for future businessI also appreciate the Revdex.com for their help in getting this resolved
Regards,
*** ***
Dear *** ***We have received a copy of your comments filed with the Revdex.com and sincerely apologize for any inconvenience that this may have causedHour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possibleWe
sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities.Our records indicate that your concern has since been resolved by our office. Should you have any further questions or concerns, please let us knowOnce again, we apologize for any inconvenience that this may have caused and wish you continued success with your future fitness endeavors.Promoting Health and Fitness, Hour Fitness Corporate Office
Dear *** ***
",sans-serif">We have
received a copy of your comments filed with the RevDex.com and sincerely apologize for any inconvenience that this may have caused
Hour Fitness prides itself on our commitment
to provide our members with the highest level of satisfaction possible. We take feedback
very seriously and sincerely regret any unpleasant experience that may
have occurred to detract from our level of service or our facilities
Unfortunately we are unable to
reach you to discuss this matter because the phone number on file is not valid. At your earliest convenience,
please respond with an alternate phone number so that we may contact you regarding your concern
Once again, we apologize for any inconvenience
that this may have caused and thank you for your patience while
resolving this matter
Yours in
Fitness,Hour Fitness Corporate
Dear *** ***
We have received a copy of your comments that were filed with the
RevDex.com and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possibleWe sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Dear Mror MsHour Fitness Corporate Office [ No name behind the letter I received] , I am disappointed, yet not surprised by your template response It is clear you have little regard to your policies when it does not positively impact dollars you make today As I indicated to the Club Manager and the District Manager that claimed to be the ultimate decision maker, the matter is not closed Furthermore, the local police department (in case you are not aware, happens to be the *** Police Department) is currently processing this matter Therefore, your records are inaccurate.My expectation is that you follow your policy Below was my initial request:I would like for two things to happen: Hour
Fitness needs to abide by their conduct policy and revoke the membership of the
person that assaulted me- "CONDUCT While in Hour facilities, Hour
does not permit and will not tolerate any inappropriate conductSuch conduct
includes, without limitation, using loud, abusive, offensive, insulting,
demeaning language, profanity, lewd conduct or any conduct that harasses or is
bothersome to members, guests or Hour employees." They need to revoke the
membership of the person that assaulted me thus allowing me a place to which I
have paid membership for to be as was presented on their conduct guidelines
Hour Fitness needs to change their policy regarding pleas for helpIf
someone asks for emergency help, they should call them right away as opposed to
allowing the victim to do so on their own
I hope you begin taking this matter seriously as I believe the safety of all your members should be the highest concern for anyone that works in your business
Regards, *** ***
Dear Mr***,
We
have received a copy of your comments that were filed with the RevDex.com and sincerely apologize for any inconvenience that this may have caused
Hour Fitness prides itself on our
commitment to provide our members with the highest level of
satisfaction
possible. We
take feedback very seriously and sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Unfortunately we are unable to
reach you to discuss this matterAt your earliest convenience,
please contact the local Club Manager by calling the phone provided in his voice mails for
further assistance regarding your concern
Once again, we apologize for any
inconvenience that this may have caused and look forward to speaking with you soon
Yours
in Fitness,
Hour Fitness Corporate
Dear Mr***,
We have received a copy of your comments that were filed with the
RevDex.com and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possibleWe sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
We wish
you continued success with your future fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office
Dear *** ***
We have received a copy of your comments that were filed with
the RevDex.com and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possibleWe sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office
Dear *** ***
We have received a copy of your comments filed with the RevDex.com, and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possibleWe sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office
Dear *** ***
We have thoroughly reviewed your comments filed with
the
Revdex.com and sincerely apologize for any inconvenience this may
have caused
Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist
We thank
you for your patience in resolving this matter
and look forward to your reply
Promoting Health and
Fitness, Hour Fitness Corporate Office
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I was contacted by the district manager and he told me he would return my call and never didHe told me basically that no one will help me in regards to my remaining services never used or my months of charges I still got after being told my membership would be cancelled.Well he never called me back, still hasn't to this day and won't return my calls eitherThe only thing he told me is that my old trainer may choose to return to hr to workWe'll that doesn't really help me.
Regards,
*** ***
Dear *** ***
We have received a copy of your comments that were filed with the RevDex.com, and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides
itself on our commitment to provide our members with the highest level
of
satisfaction possibleWe sincerely regret any unpleasant experience that may
have occurred to detract from our level of service or our facilities
Our records indicate
that your concern has since been resolved by our office. Should you
have any further questions or concerns, please let us know
Once again, we apologize
for any inconvenience that this may have caused and wish you continued success
with your future fitness endeavors
Promoting Health and
Fitness,
Hour Fitness Corporate Office
Dear *** ***
We have received and thoroughly reviewed your comments filed with the
Revdex.com.
Please be advised that we have responded to your feedback via written
correspondence sent to your address on file.
","serif"Times New Roman"">
We wish you success in
your future fitness endeavors
Promoting Health and
Fitness, Hour Fitness Corporate Office
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Dear Ms***,
We have received and thoroughly reviewed your letter that was filed with
the
Revdex.com, and sincerely apologize for any inconvenience this may
have caused
Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist
We thank
you in advance for your time and patience in resolving this matter
and look forward to speaking with you soon
Promoting Health and Fitness, Hour Fitness Corporate Office
Dear *** ***
",sans-serif">We have thoroughly reviewed your comments filed with the Revdex.com and sincerely apologize for any inconvenience that this may have caused
Hour Fitness prides itself on our commitment
to provide our members with the highest level of satisfaction possible. We sincerely regret any unpleasant experience
that may have occurred to detract from our level of service or our facilities
Our records indicate that the
local Club Manager has attempted
to contact you in follow up to your concern; however they are unable to reach you
to discuss this matter. At your earliest
convenience, please contact us by calling the phone number provided in
the voice-mails left for you by the Club Manager
Once again, we thank you for your feedback and look forward to speaking with you soon
Yours in
Fitness,
Hour Fitness Corporate Office
Dear *** ***
Thank you for your response.Our records indicate that you were contacted by the local District Manager in follow up to your concern; however you opted to
contact them at a later date in order to discuss the resolution
Unfortunately we have not heard back from you to bring this matter to closure. At your earliest
convenience, please contact the District Manager for further assistance.We thank you in advance for your patience in resolving
this matter and look forward to
speaking with you soon
Promoting Health and Fitness,
Hour Fitness Corporate Office
Dear Mr***,
We have received a copy of your comments that were filed with the
RevDex.com and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possibleWe sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness endeavors
Promoting Health and Fitness, Hour Fitness Corporate Office
Dear *** ***We have received a copy of your comments that were filed with the Revdex.com and sincerely apologize for any inconvenience that this may have causedHour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible
We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities.Our records indicate that your concern has since been resolved by the local Club Manager. Should you have any further questions or concerns, please contact the Club Manager directly for further assistance. Once again, we apologize for any inconvenience that this may have caused and wish you continued success with your future fitness goals.Promoting Health and Fitness, Hour Fitness Corporate Office
Dear Ms***,We have received and thoroughly reviewed your comments filed with the Revdex.com regarding your Hour Fitness membership. Hour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possible. We sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities.Our records indicate that the local Club Manager has contacted you in follow up to your concernShould you have any further questions or concerns regarding this matter, please contact the Club Manager directly for assistance.Once again, we apologize for any inconvenience that this may have caused and thank you for being a member.Promoting Health and Fitness, Hour Fitness Corporate
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and I find this resolution is satisfactory to me. I have been in contact with a representative from the business and I consider this complaint resolvedI think Hour Fitness is a high quality company and I will refer others to them for future businessI also appreciate the Revdex.com for their help in getting this resolved
Regards,
*** ***
Dear *** ***We have received a copy of your comments filed with the Revdex.com and sincerely apologize for any inconvenience that this may have causedHour Fitness prides itself on our commitment to provide our members with the highest level of satisfaction possibleWe
sincerely regret any unpleasant experience that may have occurred to detract from our level of service or our facilities.Our records indicate that your concern has since been resolved by our office. Should you have any further questions or concerns, please let us knowOnce again, we apologize for any inconvenience that this may have caused and wish you continued success with your future fitness endeavors.Promoting Health and Fitness, Hour Fitness Corporate Office
Dear *** ***
",sans-serif">We have
received a copy of your comments filed with the RevDex.com and sincerely apologize for any inconvenience that this may have caused
Hour Fitness prides itself on our commitment
to provide our members with the highest level of satisfaction possible. We take feedback
very seriously and sincerely regret any unpleasant experience that may
have occurred to detract from our level of service or our facilities
Unfortunately we are unable to
reach you to discuss this matter because the phone number on file is not valid. At your earliest convenience,
please respond with an alternate phone number so that we may contact you regarding your concern
Once again, we apologize for any inconvenience
that this may have caused and thank you for your patience while
resolving this matter
Yours in
Fitness,Hour Fitness Corporate
Dear *** ***
We have received a copy of your comments that were filed with the
RevDex.com and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possibleWe sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Dear Mror MsHour Fitness Corporate Office [ No name behind the letter I received] , I am disappointed, yet not surprised by your template response It is clear you have little regard to your policies when it does not positively impact dollars you make today As I indicated to the Club Manager and the District Manager that claimed to be the ultimate decision maker, the matter is not closed Furthermore, the local police department (in case you are not aware, happens to be the *** Police Department) is currently processing this matter Therefore, your records are inaccurate.My expectation is that you follow your policy Below was my initial request:I would like for two things to happen: Hour
Fitness needs to abide by their conduct policy and revoke the membership of the
person that assaulted me- "CONDUCT While in Hour facilities, Hour
does not permit and will not tolerate any inappropriate conductSuch conduct
includes, without limitation, using loud, abusive, offensive, insulting,
demeaning language, profanity, lewd conduct or any conduct that harasses or is
bothersome to members, guests or Hour employees." They need to revoke the
membership of the person that assaulted me thus allowing me a place to which I
have paid membership for to be as was presented on their conduct guidelines
Hour Fitness needs to change their policy regarding pleas for helpIf
someone asks for emergency help, they should call them right away as opposed to
allowing the victim to do so on their own
I hope you begin taking this matter seriously as I believe the safety of all your members should be the highest concern for anyone that works in your business
Regards, *** ***
Dear Mr***,
We
have received a copy of your comments that were filed with the RevDex.com and sincerely apologize for any inconvenience that this may have caused
Hour Fitness prides itself on our
commitment to provide our members with the highest level of
satisfaction
possible. We
take feedback very seriously and sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Unfortunately we are unable to
reach you to discuss this matterAt your earliest convenience,
please contact the local Club Manager by calling the phone provided in his voice mails for
further assistance regarding your concern
Once again, we apologize for any
inconvenience that this may have caused and look forward to speaking with you soon
Yours
in Fitness,
Hour Fitness Corporate
Dear Mr***,
We have received a copy of your comments that were filed with the
RevDex.com and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possibleWe sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
We wish
you continued success with your future fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office
Dear *** ***
We have received a copy of your comments that were filed with
the RevDex.com and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possibleWe sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office
Dear *** ***
We have received a copy of your comments filed with the RevDex.com, and sincerely apologize for any inconvenience that this may
have caused
Hour Fitness prides itself on our commitment to provide our members with the
highest level of satisfaction possibleWe sincerely regret any unpleasant
experience that may have occurred to detract from our level of service or our
facilities
Our records indicate that your concern has since been resolved by our
office. Should you have any further
questions or concerns, please let us know
Once again, we apologize for any inconvenience that this may have caused and wish
you continued success with your future fitness goals
Promoting Health and Fitness, Hour Fitness Corporate Office
Dear *** ***
We have thoroughly reviewed your comments filed with
the
Revdex.com and sincerely apologize for any inconvenience this may
have caused
Unfortunately we are unable to reach you by phone to discuss this matter. At your earliest convenience, please contact our office by calling the phone number provided in the voice-mails left for you by our Member Care Specialist
We thank
you for your patience in resolving this matter
and look forward to your reply
Promoting Health and
Fitness, Hour Fitness Corporate Office
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I was contacted by the district manager and he told me he would return my call and never didHe told me basically that no one will help me in regards to my remaining services never used or my months of charges I still got after being told my membership would be cancelled.Well he never called me back, still hasn't to this day and won't return my calls eitherThe only thing he told me is that my old trainer may choose to return to hr to workWe'll that doesn't really help me.
Regards,
*** ***