Viral Style, LLC

Brittany was absolutely wonderful . I wrote the wrong address on my online order and with inappropriate hour, she was able to correct it.

I am really happy making the purchase. They responded quickly to a few questions I had about my order. Thank you.

Thank you your prompt response and immediately refunding my money.

I was disappointed in the time it took for the neckless to get here. The ad when I ordered it said it would make a great Christmas gift. I received it on the 9th of January, it will be a late gift to my Daughter.The dates changed a few time on arrival of the item. The neckless looks Alright. The Pendent looking good . I ordered in what I thought was a reasonable time for it to arrive, only weeks later when I ask, wheres my neckless at finding out about a promotion ending, then it being shipped.

Great shirt....beautiful design...I got death from the sandman series. Got it really quickly too.

I too ordered Hoodies from Viral style they said they were shipped dec 12, when I called on Dec 18 they said it was a mistake, they would be mailed dec 20th, The items have never left Tampa, they will lie and just steal your money, don't order from this Company

Great products, responsive staff, and great communication.

Love this company! Love the sweatshirt. They were very helpful all the way through the process!

I wrote in because my item was lost in the mail during the holiday season which happens and they helped me by just reordering my item! Gabrielle, the associate that helped me, was super helpful and fast with emails!

Order was fulfilled quickly. When I lost the tracking information, Viral Style was able to find my order and provide me with the number. I have my t-shirt now and it is great.

Ordered hoodie and coffee mug on 11/7/14. Have yet to recive coffee mug. Since shipping label was created, they say its now USPS responsibility and I will not be issued a refund. USPS says label was created, but ViralStyle never actually shippped item. Hoodie was too small. They agreed to swap out with larger size so I paid $18 to ship it back to them. Never received my replacement. Was told they would refund my $42.93 for the hoodie, but hasn't happened

I recently ordered a hoodie from your company and upon receipt, looked at the lettering and thought it might be a quality issue. I immediately contacted Viral Style and was asked to send photos of the hoodie so I did. In talking to the person who was giving me support in the matter, I realized I should have checked the item again on Viral Style's web page because it was printed exactly as shown on their web page. I was truly embarrassed that I hadn't thought to go back and check that site first, but Gabrielle at Viral Style was so nice! She fully understood and I just want to say Thank You to both Viral Style and Gabrielle for helping me understand my purchase. I will be purchasing more items in the future! Thanks again, Gabrielle!

Awesome customer service! Had a question about status of shipment and they responded immediately. My order is on its way!!!

I ordered a t-shirt on-line with Viral Style and failed to put my apartment number in my address. I contacted them immediately upon receiving the shipping notice. They provided a few recommendations to try and remedy the situation on the front end. When I was unable to update the address on the package it was returned. Angel contacted me once she got the package and resent it at no additional cost. Angel was great and I appreciated her help every step of the way!!

When I called and I spoke with Steffan, I was angry and upset due to not having any information concerning my order. After allowing me to vent for a little while, he helped me and told me when I should expect my T-shirt. He made me as if I was not just on a rant, but that he genuinely cared about what I was staying. Thank you Steffan and Viral Styles, I will without a doubt be ordering another T-shirt from your company!!!!

Wonderful customer service! I messed up my order twice and each time I emailed the company to inquire if I could fix it my email was answered immediately, very professionally, and very helpfully.

Ordered a mug for a birthday gift on Nov 11, 2016. Received it Dec 9, 2016 and the color is nothing like what I purchased. Requested a reprint after sending in photos to prove it looks nothing like what I ordered. They tell me it will be 10-14 business days before reprint. Here it is Jan 5 and still no mug. Horrible service, horrible product, would not recommend at all.

I loved the T shirt they advertised and ordered it on August 13th. They answered my questions but unfortunately the "campaign" ended on Aug 16th so I was not able to adjust the order.
I didn't get the shirt for a month after the campaign ended, so was frustrated that now it's Sept 15th and not much T shirt weather left. Normally I would try to give as a gift but this is custom made so to speak, and that won't work.

Then I got the shirt and it was about 2 sizes too small even though I ordered a 2X- they said (after I contacted them today) that the women's sizes run small. Would have been helpful to know that. Now I'm stuck with a shirt I have to return and pay postage for and am really disappointed.

Wanted to take a moment to give out a "GREAT JOB" to Wyatt H. for the help he has given me on a recent order.

When I received the product I had ordered (a Gibbs T-shirt), it had a large, what looked like a grease stain, on the front of the shirt.

I was lucky enough to get Wyatt as my customer service rep. when I called your company.

Wyatt was courteous, professional, and most importantly very responsive to my concern about the shirt and how it could be replaced for a very special Christmas surprise! He answered my emails in a very timely manner and provided exemplary customer service.

You are very lucky to have him on your team.

[redacted]

Took care of my problem quickly. Thanks.