VitaminSea Seaweed, LLC.

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Yes, moving this to a private setting is fine with me, you have my email address and my phone numberI will have the device with me today from 6:30pm until 7am Last time I uploaded an update, it made the program work WORSE I can show you on my cell phone bill that there were text messages sent/receivedI can also so you where there were messages deleted an never appeared on my dashboard You may contact me from 6:today to help fix this issueSad that it has taken over a month and a report to the Revdex.com to get someone to actually help me In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: That's not true I not even find your webpageEmail meThe results that I suppose to getYou made up a conversation Check my conversation with customer service FloraShe couldn't help meShe was asking also for technician support In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I submitted a ticket on 3- [redacted] and had a discussion with your rep Talia H***She asked what device and I told her Android HTC One and answered all of her questions them she just stopped replying Then Fran F [redacted] asked the same question again on 4-*-So is it my fault your reps arent making proper notes on customer accounts?? Then I get a screen shot from Jacqueline R [redacted] showing that the product was in fact installed correctly yes most of the features do not workThis was my reply to the screen shot[redacted] Lets continueEmail: Does not work Calendar: Does not work Browser history: Does not work All social Media: Does not work So you are taking money and refusing to honor your refund policy when your product fails to preform??? As you can see the product is installed correctly yet only or features workI want a refund!"Your website is misleading, it does not contain all the disclaimers regarding installation before purchasing and the customer service is beyond poorIn order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear Customer, We do apologize your not completely satisfied Kindly email the Support Supervisor directly at; [redacted] for immediate assistance

We do apologize your not completely satisfied For further assistance, please reach out to; [redacted] for the necessary assistance you need

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have emailed [redacted] as requested I have not received a response In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I accept that they will not refund my moneyHowever, I also asked that they remove my information from the software's control panelMy mobile phone is no longer showing under the device list (good), but I am still able to actually log into the software's control panel (see attached screenshot)I want my information completely removed and have no further access to the license I purchased, so that I am no longer able to even log in In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Dear Customer,I do apologize for the issue you are experiencing with the refund process Kindly reach out to the senior support refunds manager directly at; [redacted] for immediate assistance with your request

We do apologize you are not giving us the opportunity to assist you After addition research, we are able to see current data in your control panel from today Again, we are more than happy to assist you with all issues in a professional timely manner Kindly reach out to our support team at; [redacted]

Thank you for reaching out to us and I do apologize you are experiencing some issues We would like to assist you one-on-one with the Technical Support Supervisor, as I am sure we will be able to resolve the issues Kindly email; [redacted] for immediate assistance

We do apologize you are not completely satisfied with the software We have issue you a full refund and deactivated your account Should you have any questions or need assistance, kindly email; [redacted]

Hello,Your refund has been issued

Dear customer, The 404 Error Message means you are typing something incorrectly. A Qualified Technician would have helped you fix this problem and get your software up and running. If you need further assistance with getting your software up and running please feel free to contact us

Hello,Thank you for reaching out to us We do apologize for your dissatisfaction with our software We have issued you a full refund.Regards,ILF Mobile Apps Corp

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:The company still refuses to refund my money, I e-mailed the address and continue to get a run aroundDO NOT DO BUSINESS WITH THIS COMPANY! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by ILF Mobile Apps Corpregarding complaint ID [redacted] .Sincerely, [redacted] ***

We do apologize for the issues you have experienced. Please contact the support supervisor for immediate assistance at; [redacted]

Thank you for reaching out to us! However, your account has been refunded in full Should you need assistance, please contact the refunds department directly at: [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]