VitaminSea Seaweed, LLC.

We do apologize you are not completely satisfied with your purchase.  Kindly reach out to the support supervisor for immediate assistance as;   [redacted]

Hello Customer, You are now not able to login at all, your account is now deactivated.

Dear customer, The 404 Error Message means you are typing something incorrectly. A Qualified Technician would have helped you fix this problem and get your software up and running. If you need further assistance with getting your software up and running please feel free to contact us

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]Yes, it was installed on the phone HOWEVER, it hasn't worked CORRECTLY. I can't see ANY deleted texts AND  after support told me to reinstall the updated program, now I can only see HALF of the texts that are being received and can only see a FEW of the ones that are being sent. I can not see all of the texts.  One day there were 47 texts (both ways) and only 7 showed up in my dashboard. Those 7 were RECEIVED texts only, NONE were SENT texts. There are days when NO TEXTS AT ALL SHOW UP. So after updating the software, it only made things worse.  If you are looking at my account, then you can see the NUMEROUS attempts that I have had trying to get someone to help me fix the issues. NO ONE will help me bc I didn't buy the premium package. I have asked and asked for help for OVER A MONTH and NOTHING!
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello,We do apologize very much for the inconvenience as performing significant server upgrades and modifications over the past 90 days. This has resulted in several customers having their service suspended when in fact this was an error. Again, I do apologize. Unfortunately, however, you are no...

longer eligible for a refund because you purchased the software over six months ago and have been using it. I have reactivated your account and you may continue to use it unabated. Again, please accept our sincerest apologies for this error and inconvenience.

Revdex.com:At this time, I have not been contacted by ILF Mobile Apps Corp. regarding complaint ID [redacted].Sincerely,[redacted]

Hello,I'm sorry that our software updates have affected your target device, but we must keep our server in sync with all OS updates. Unfortunately, the only way to resolve any issues you may be having is to reinstall the software. You have received a refund denial due to the fact that you used the software. Please see refund policy below:  [redacted]

I do apologize.  The supervisor will be contacting you immediately to resolve your issue.  We do not have any record of a request to the email:  [redacted]

Hello,Please reference your statement:[redacted]" Our program will monitor the device of the [redacted] ID and password entered....

You entered your [redacted] ID and password so the program is now monitoring your device. No refund is due.If you should need assistance using the program please do not hesitate to contact us.

We apologize you are not completely satisfied.  We have authorized a full refund.

Hello,We apologize for the inconvenience. Your account has been restored.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I would like my refund in full. This is a dishonest company with misleading  advertising.  The buyer should be told upfront about the service and not be surprised after the purchase. Unfair business practices. I just want my miney refunded back to me.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have...

determined that my complaint has NOT been resolved because
 
 
 I been having the same anwser cinse I put the complaint to them  saying that my mony it will be put back in my account in the next 3 to 4 days and nothing happen cinse 05/**/2016  I want to notificated when they put my mony back to my account  thank you
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear customer, Our records indicates you were already refunded on September [redacted]. 2016.

Thank you for reaching out to us.  After further research, we see that your software is currently working and data is in your control panel.  Please reach out to our support supervisor for immediate assistance at;  [redacted]

Thank you for reaching out to us!  However, your account has been refunded in full.  Should you need assistance, please contact the refunds department directly at:  [redacted]

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I have still not received my refund or any other contact as of yet. I have sent an email to the address they gave and when this is resolved I will gladly do it then but not till then. I am waiting for a response from them now.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]After the merchant requested information from me to resolve the issue, I forwarded what was requested to them and the issue was not resolved. I feel that a refund is due because even after trying to resolve the issue the software is still not working and I don't feel I should pay for software that is not working. The merchant has the ability to see that the software isn't working as well. There is no number to contact the merchant. Everything is done by email and there were emails sent that the merchant did not respond to. Therefore, the software has not served its purpose. I am dissatisfied with the software and according to the merchant's refund policy, "[redacted]" The refund policy also states that "[redacted]". As stated before I have not been able to SUCCESSFULLY use the software for its stated purpose. Therefore, I want a FULL refund.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Thank you for your response and we do apologize again that you are not completely satisfied with your purchase.  After further researching your claim, I see that the software was successfully installed and used. I would like to offer you a senior technical support supervisors direct contact information and I assure you that you will receive the utmost attention.  Kindly email:  [redacted]Thank you for allowing the opportunity to address your issue.Best regards,Customer SupportILF Mobile Apps Corp.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]