VitaminSea Seaweed, LLC.

Thank you for your response.  We have since emailed you the instructions on reinstalling the software as we have posted 2 updates since you have purchased the software which will address the issues you are experiencing.  We are more than happy to assist you with the software.

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I tried to login several times and got this error:type Status reportmessagedescription The server encountered an internal error that prevented it from fulfilling this request.Apache Tomcat/7.0.67I did finally get in and saw a few received text messages but not nearly all of them and there were no sent text messages. There were also no photo's or video and I checked the phone itself and it has several photo's and a video's on it. It also doesn't show any social media like [redacted], etc.This software is obviously not working like it should: It took 24 days to get a few text messages to show. This is not even close to what is promised by your website. It's supposed to have browser history, social networking logs, and many more).Because of this I would like to have a full refund.Thanks,[redacted] 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

We do apologize you are not giving us the opportunity to assist you.  After addition research, we are able to see current data in your control panel from today.  Again, we are more than happy to assist you with all issues in a professional timely manner.  Kindly reach out to our support team at;  [redacted]

Hello Customer, unfortunately our refund policy states if you use the program no refund is due. You were told your refund request will be submitted to the refund department. please see below to the refund policy: [redacted]