VitaminSea Seaweed, LLC.

We do apologize you are not giving us the opportunity to assist you.  After addition research, we are able to see current data in your control panel from today.  Again, we are more than happy to assist you with all issues in a professional timely manner.  Kindly reach out to our support team at;  [redacted]

Thank you for your response.  We have since emailed you the instructions on reinstalling the software as we have posted 2 updates since you have purchased the software which will address the issues you are experiencing.  We are more than happy to assist you with the software.

Hello, We are very sorry for the inconvenience. Your account has been restored.

Hello Customer, unfortunately our refund policy states if you use the program no refund is due. You were told your refund request will be submitted to the refund department. please see below to the refund policy: [redacted]