VitaminSea Seaweed, LLC.

Hello,Thank you for the opportunity to assist you and are truly sorry you are not completely satisfied with your purchase After researching your claim, we are able to see that the software was installed correctly and data uploaded to your control panel Our technical support
representative responded to the information you provided in a timely, professional manner Because of frequent upgrades by cell providers and OS developers, it is sometimes necessary to install upgrades of our program for the features to operate correctly.Our refund policy and terms & conditions state that no refunds will be issued if the software is used in any capacity whatsoever We are confident in our software and would be more than happy to assist you with your software that has already been correctly installed Please contact our Senior Technical Support Supervisor directly at: *** and she will assist you immediately with your issuesThank you for the opportunity to address your issue.Best regards,Customer SupportILF Mobile Apps Corp

Hello Customer, if the phone you wish to monitor is an android, it states that you need physical access to the device for approximately 2-mins for the software to install in the disclaimer area, the compatibility page, the how it works page and also every footer pageThe message you
received was your refund request has been SUBMITTED to the refunds departmentplease allow 3-business days for the funds to appear in your account if you are approvedOur refund policy states no refund will be due if the license key is activated or if any data from a device is uploaded to the online account. if you downloaded the software to your own device, we can give you a complimentary license key reset, this will allow us to reset your key so you can download the software to the device you wish to monitor whenever you get the opportunity

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and
have determined that my complaint has NOT been resolved because:
Please do not evade my issueI clearly said what happened and never said it was a technical error or that I was having problems with my softwareI didn't even install it!!! I have emailed you guys alreadyI have no need to keep emailing you if I get the same responseI just want my refund backThank you
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Every link on the *** website brings you to the same pages the *** website doWhen making the purchase through *** I got a receipt from the same company that you tried to have me buy a $tech support package from, ***When I requested support from the *** website, I received responses from *** and ***And you've obviously been able to verify my purchase, serial number, etc or you would have said otherwiseThe fact of the matter is, the app did not work as intended, the medium for which I made the purchase from your company claimed 100% undetectable and it was notHow is it my fault that a site that is selling YOUR product made claims? If I had not seen the 100% undetectable, I would have never bought the app in the first placeOn top of all that, I made my refund request before the day refund window closedAlso, I gave you the make/model and OS as requested in the last response because if we just spin circles around this and I don't get a refund, then I might as well see if we can at least make the app work the way it was intended
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hello,Thank you for reaching out to us, however, upon further researching your account, everything in your control panel is working You are not eligible for a refund If you would like to further discuss this, please contact our Support Supervisor directly at: ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
One charge I received was from "Pronto Supplies"The other from "Pronto Tea World"Both websites are registered to Bruce J*** of Boca Raton, FLThe company is still attempting to claim the two aren't affiliatedGood luck to them since my bank's frauds dept is now involvedI'm so glad I have everything from them in writingYou scammed the wrong person this time
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by ILF Mobile Apps Corp. regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved I
have received a full refund from the company but I am not interested in having my account reactivated Thank you
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hello,We will be happy to assist you.So we may verify that our system has retrieved all contents of the iCloud backup, as you mention there are SMS currently displayed in your account, please provide the output of your iCloud backup contents from icloud.comOnce we have this information we can
identify where the discrepancy, if any, may be. Bast regards,Adam D***Customer SupportILF Mobile Apps Corp

Hello Customer, Our records indicate that you were refunded on August ***,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The product is still not workingI followed the instructions that were sent to me and reinstalled the software againI bought the software because I thought it was a one-time installation, as stated in the advertisementNow, I am told you will need the device for each download which s not convenient or practical .However, I am working with Fran F*, Customer Support SupervisorShe is sending over some more materials that she wants me to try again.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hello, The address you have on file with your account does match the address on your driver license or your cell phone service provider statement

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,***

Thank you for contacting us! After further investigation we have been able to see that you requested a refund on 11/**/and received a response that your refund request has been received and processed through our refunds department and to please allow - business days to see the refund
The refund has been issued and no further action is required

Dear Customer, In order for us to assist you further, kindly reach out to the senior support supervisor directly at: ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***,
and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I have reached out several times, no one calls me backI just want a refund!
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***